Hoteles en Playa del Carmen, Riviera Maya

The Staff is amazing, and the resort is immaculate! We had a great Spa experience, as well! All the activities you want, and the food is great!

My wife and I had a wonderful stay at the hotel. It exceeded our expectations by a mile. Accomodations were amazing and staff was unbelievable. We had massages at the spa and they were the best massages that we ever had. We would go back in a second.

A great, new, well kept hotel if you´re looking to spend your days exploring or going to the beach. No swimming pool or lounging area, but instead clean, well functioning smallish rooms, decent bathroom, very good breakfast and extremely pleasant and helpful staff. Easy walk to the beach, terrific parking under the hotel and all included for on of the best value for your money I´ve come across!

A very nice boutique hotel right in the heart of Playa del Carmen. We loved the location: just far enough from Calle 5 so that it was very quiet and peaceful, but a very short walk from all of the great places to go in Playa. The room was very nice and the staff was great. Price was very reasonable and the free breakfast was a very nice added bonus.

This is one of the best resorts we have ever stayed at, the overall experience is fantastic. Friendliness of staff and level of service is outstanding, the facilities and location is great. The quality of restaurants part of the 'all inclusive' package was top notch, to the point where we didn't go elsewhere for any meal. The only negative thing that also is easily fixed is that ever annoying tendency that people 'reserve' sun beds by the pools and then show up at noon time. The hotel has signs that this is not accepted but there is no enforcement of this by staff. I can warmly recommend the Grand Velas.

The receptionist was very nice, very helpful, positive. The refrigerator in my room a definite luxury in the hot weather. The neighborhood was wonderful; the hotel is centrally located. The only minor set back was the loud music from a nearby bar through some late evenings.

The staff was great: always very nice and smiley. The room was great. Breakfast was very good. I really loved my stay at this hotel.

Priceless, except the fact that we had to move out of the room on Saturday to another one. ( packing and unpacking ). Other than that, we had an excellent vacations, thank you all!!