Hoteles en Playa del Carmen, Riviera Maya

We loved this hotel. We stayed for a full week and do not have a single complaint. The staff was very helpful and friendly. The location was amazing. Just a few blocks from the beach and right in the heart of Playa Del Carmen. Lots of places to eat and shop. We took a day trip to Xel Ha, that the concierge helped us book and helped with transportation. The rooms were very clean and the maid service very efficent. The ONLY negative is that the pool is freezing, but our 3 year didn't care and swam in the pool almost every day! Highly, highly recommend

This small but lovely new hotel is just 4 blocks from the beach and two from 5th Avenue and over looks the city park. The park always has some activity sometimes cultural other times a gathering place for families but never does it interfere with the quietness of the hotel. It has a roof top pool with an area to lounge with a great breeze at night. The rooms are large with a comfortable bed. The shower is large! The staff were very pleasant and helpful and if there was a problem they addressed it immediately. Valeria and Mary were with housekeeping and so pleasant to interact with. The hotel had an arrangement with a beach club for sunning and also a pass for breakfast at ComoComo which is just a few blocks away, they also offered 15% off for lunch or dinner. The waiters at ComoComo were also very pleasant and professional. Breakfast was always good with several choices.

Stayed there for over a week, close to everything and to the great ah cacao cafe, the staff is helping and so nuce!

Lovely and helpful and accomadating staff. Minimal yet super clean and super large. Fridge in room and free bottled water. Continental breakfast which was nice.

An overall great resort we will be going back. I recommend the Adults only select club. One thing to note is that this is the number one resort in Playa Del Carmen for kids so you will run into them unless you do the adults only select club. Beach could be better but it wasn't bad enough to keep us out of the water! Rooms kept very clean, strong A/C in our room. The staff was very friendly in all aspects and very helpful. Not for your spring break college folks...grown folk tempo and surroundings all the time and classy.

It was a great experience. The breakfasts were fantastic and sustained me for the rest of the day. The staff at the hotel are wonderful. I would totally stay there again

Liked the size of the apartment, liked that it had a balcony. Nice views from the roof top, if you like pools there's one on the roof. Water heater is tiny, we had a group of 3 and we had to shower in record time or give ample time between showers to allow water to heat up. Full size fridge came in very handy. Housekeeping always leaves a cute character on the bed made out of the towels :) . I would like to have been met by staff that were more sure of their answers, at check in time the guy seemed lost, like he had no idea what to do with us. His answers were always like "I think so", "It should be", "Probably" that is not a way to answer questions.