Hoteles en Playa del Carmen, Riviera Maya

I had a very pleasant stay - my room was quiet, clean and the AC worked great. The staff was helpful and friendly. I didn't go for the all-inclusive option, and thought this is very good value for the money for a no-frills stay!

The rooms are spacious and light. Minimal furnishings but very modern, clean look. The hotel is only 5 months old. Previous guests had complained there were no hooks for towels but by the time we arrived that had been rectified. The owners/managers are paying attention to the reviews/comments. The WiFi was important for us and worked well. Breakfasts are included. While not on site, they were a 2 minute walk away at a full service restaurant. Breakfast options were perfect and the coffee is very good. The hotel is a 3 minute walk from 5th Avenue, the touristy walking street with many very good restaurants and a 5 minute walk from the beach. Towels and coupons for free beach chairs provided by the hotel. We would have been happy with a small desk since we were teleworking each morning. And one more chair. But this room was a very good value. I look forward to our next visit. I would definitely return to this hotel.

Clean, friendly AI resort. Staff is super nice and they go above and beyond to accommodate your needs. Food is good, lots to choose from. The only bad thing is you only get 1 free A La carte reservation for every 3 nights you stay there. Buffet restaurants have quality food but can get a bit crowded at times. Beach, cenotes, mayan ruins,.... there is A LOT to do in resort itself. Monkeys from the jungle are running around, lizards, birds, ... Great shows at night, free tours during the day. There is lots of bars and they serve whatever you want -24/7. Drinks are GOOD!

Stayed there for over a week, close to everything and to the great ah cacao cafe, the staff is helping and so nuce!

My family spent there entire week and that wasn't enough. Great variety of food and plenty of it. About 6-7 restaurants to choose from for a family dinner. Staff is simply couldn't be more nicer. Good comfortable rooms. Evening shows, singing, dancing. Never had problems taking good spots on the beach. Ocean is beautiful, one miner inconvenience is rocky entrance to the ocean, so don't forget water shoes. A number of pools and personnel always there to entertain organizing games/competitions for adults and kids alike. Very family friendly and the whole territory is like a zoo: plenty of animals in different corners of the hotel. On the territory you can do snorkeling, bicycling, boating all included, for extra cash you can do kiting/scuba diving etc. Will definitely stay again!

Everything was good except this is a time share. For check-in, they sent us to separate corner desk instead of main registration because we were not members. Then they got us into usual time share presentation for 3 hours. Other than that, room, food, swimming pool & beach were excellent.

It was exactly what we were looking for, relaxing, beautiful, pampered. Celebrating 25th wedding anniversary, the first time away from our kids and we were able to enjoy our time together.

If you have a rental car, this is where you should stay.

My friend and I stayed at Blue Bay for five nights, and we had a great experience!! The rooms were clean and cool, the beach was beautiful, and the food was excellent.

Very comfortable and clean room. Hotel staff was very accommodating, courteous, knowledgeable and friendly.