Hoteles en Retiro, Buenos Aires

This was the third and final hotel during our 2-week trip to Buenos Aires in May 2014. The first two were in Recoleta and San Telmo and both were nice but the CasaCalma hotel was our favorite. The service from day one was superior and personal. Since I was born in Argentina but raised in the US and my boyfriend is American and speaks no Spanish, it was a treat for me not to have to translate with the hotel staff. They were all fluent in English so if my boyfriend had a question, he was able to directly communicate with the staff. I can't express how lovely the staff was. All were young but very knowledgable, and we will probably return to the hotel because of them! The people in Argentina are so warm and friendly! The first day, it was raining quite heavily and the staff had complimentary umbrellas for us to use around town. When we got back to the room, our room was clean and our clothes were folded. One day we even forgot to close our safe (we had lots of cash and iPad inside!) and when we checked there was nothing missing. This is a very refreshing experience My boyfriend, being a grilling and BBQ enthusiast, had purchased two large asadores (argentine-style grilling crosses) and the staff helped us store them during our stay there. The staff also set us up with reservations to La Brigada and gave us other restaurant recommendations that were great! The staff gave us hugs and thanked us for staying at CasaCalma as we departed. We are completely impressed!

We spent an entire week here. So we have credibility. The staff here is inveterately professional. More importantly, if they don't genuinely care about the guests' experience, then they're the best actors in the world. Whatever the case, the experience is nonpareil. And the place is beautiful.

Beautiful stay. The hotel is a must! The location, staff, and amenities are all excellent. The hotel allows for a real sensation of relaxation!! Loved our stay so much.

This is well situated hotel in La Recoleta area and hotel service, restaurant, Lobby, gym and room areas are beautiful! Comfortable a true 5 star hotel!

This is a good hotel, good location and well priced

needs new mattress for rooms ,otherwise fantastic...

Good, I Don't know if I will return...there are others better hoteles in town.

Very friendly and helpful staff, combined w/nice facilities and an excellent room made for a wonderful stay. We were able to walk and/or easily access the subway to go everywhere we wanted to see. We were very happy w/the price we paid for all that we received. Our only complaint was the pool closing so early each evening.

My husband and I were quite pleased with the comfort and cleanliness of our hotel room. Our room was extremely comfortable and the bed and linens were comfortable and clean. The room was cleaned everyday and given fresh towels everyday. The room had plenty of closet space for hanging our clothes. The only downsides were that the room did not have an iron so we could not iron our wrinkly clothes, but they do offer laundry/dry cleaning service if needed. It was a bit expensive to do that though. Also, the air conditioner didn't work that well but we kept the window open for the most part for cool air to come in. However, it would be tough if it was summertime there. Not sure if it was the room air conditioning or overall but I am sure that they would accommodate you if that is the case. The room had a small fridge and hair blow dryer and the cable tv was great because we were able to watch movies in the evening in English since there was Cinemax. The location is excellent as it is only blocks away from the Obelisk, Teatro Colon, and Center city and the San Martin Plaza and Galleria Pacifica, which we were able to get lots of our shopping taken care of. It is also not that far away from the Retiro train station and the subways and many many buses. So transportation is everywhere if you want to get away from taking taxi and saving some money. I was quite impressed with the staff at the hotel. Everyone working there was extremely welcoming, knowledgeable, helpful.

Central location, lovely old hotel, bedding was luxurious (about 800 thread count), lots of pillows, bathroom was large with counter area, all in all a very nice place to stay