Playa privada en los alrededores, arena blanca, 2 bares en la playa
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Opiniones sobre TrueCost Caribbean Paradise

3.5 out of 5
TrueCost Caribbean Paradise
Calle Aruba, Punta Cana, La Altagracia

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 30 de 48 opiniones" "
Evaluación: 8 - Bueno. 5 de 48 opiniones" "
Evaluación: 6 - Aceptable. 3 de 48 opiniones" "
Evaluación: 4 - Mediocre. 3 de 48 opiniones" "
Evaluación: 2 - Terrible. 7 de 48 opiniones" "

8,8/10

Limpieza

8,8/10

Personal y atención

8,8/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

7,2/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Manuel

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pesima instalaciones y atención.
Las instalaciones de la habitación es pésima. La puerta del closet no abre, el soporte de la ducha y del papel higiénico esta quebrado. El toma corrientes quebrado y descubierto con el peligro de electrocutarse, mesas de la terraza quebrada. Habitación sucia y cada 2 días la limpian. Esto lo reporté el primer día pero no tenia donde comprar esos repuestos según la repuesta entregada por la encargada. Coordiné taxi para la ida y la vuelta del aeropuerto tanto por correo como por teléfono y no llegó el taxi. El segundo día la mucama no hizo aseo y robó un perfume con crema recién comprado marca Victoria Secret a mi mujer junto con un labial y sombra para los ojos. La respuesta del hotel es que yo tenia que denunciar a la policía a la mucama ya que era su último día de trabajo. el último día a las 09:30 am no había con quien hacer el check out (la recepción estaba cerrada). Cama cruje al mas mínimo movimiento. En el aeropuerto no se conoce como "TrueCost Caribbean Paradise" el nombre real del Hotel es Tropicana.
Se hospedó 7 noches en diciembre de 2019
Respuesta de reception el 7 feb. 2020
Thanks for your feedback!

4/10 Mediocre

Cliente verificado

No le gustó: Limpieza, personal y atención, servicios
La persona que atiende no es sociable. Se le reportan necesidades del cuarto y no las atiende. El agua de las tuberias es agua salada, le solicite agua al encargado y no surtio, no habia agua para lavarse los dientes, te bañas con agua salada que es la que sale de la tuberia y no te sientes limpio. La playa no esta cerca
Se hospedó 2 noches en agosto de 2019

2/10 Terrible

Kerrian

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
My check in was refused by staff at this property I was left stranded in a foreign country and had to find other accommodations even though I had a confirmed reservation, that was paid for .the staff refused to talk to me or the booking agent, orbitz . She asked the driver “why did you bring them here?”Very disappointed
Se hospedó 3 noches en junio de 2023

2/10 Terrible

harutyun

Viajó con su pareja
No le gustó: Personal y atención
Very bablly received by office workers
Se hospedó 6 noches en marzo de 2023

8/10 Bueno

John

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This property is perfect for the location where the beach is nearby, within walking distance. The staff was lovely and the hotel gave me all the basic necessities. My only complaint is the wifi is not great. I had to use my cellular data traveler's plan, which I usually do when I go out of the country. I am glad I booked here because I got to talk to one of the locals here, who explained and treated me amazingly. I would definitely recommend visiting the gift shop right next to this hotel. The owner really has a passion for helping tourist enjoy their vacation here in the Dominican Republic to the fullest.
Se hospedó 7 noches en febrero de 2023

4/10 Mediocre

Lei

Viajó con su familia
Be careful with reserving this property through Expedia. Upon arriving, I was told that Expedia did not forward the reservation to the property manager, and that there was no vacancy. It was quite nerve wracking, but the gentlemen at the front desk helped me find a place to stay.

2/10 Terrible

Sabiha

Se hospedó 1 noche en diciembre de 2022

4/10 Mediocre

Nahal

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
We didn’t have hot water, and bathroom got clogged! I won’t come back
Se hospedó 4 noches en agosto de 2022

8/10 Bueno

Celia

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent location !!
Excellent location!, good value for the money. would stay here again!
Se hospedó 4 noches en octubre de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location is superb Suit is very big and clean Nice pool
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful everything Overall would recommend And will come back
Se hospedó 1 noche en junio de 2021

10/10 Excelente

Yojanna

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location, pool and beach at this resort are AMAZING!! The hotel itself is perfectly located. We had not any couple issues during our stay, and ew would come back. Thanks!!
Se hospedó 1 noche en noviembre de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This place is very nice. The beach is just a few steps away from the unit and the nicer beach is less than 5 mins walk away. We love to take a stroll at night at the beach and just sit there listening to the wave and watching the stars. Highly recommended place to stay at!
Se hospedó 1 noche en abril de 2020

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en marzo de 2020
Respuesta de Team TrueCost Caribbean Paradise el 12 mar. 2020
Thank you for choosing us! We are waiting for you !

8/10 Bueno

Nathan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Budget Hotel "Near" the Beach
TrueCost was cheap. It was clean. The check-in process was easy and quick. It's a pretty basic hotel on a fairly busy/noisy road. There are several night clubs in the area so there was loud music until 1-2am every night. The beach is about a five minute walk and the "beach club" is about another five minute walk down the beach. The beach club is nothing more than a bar/restaurant that will let you use their loungers and give you 10% your bill. No beach towels! Everything you need is within walking distance including dozens of restaurants, several mini markets (decent prices), pharmacies, etc. The pool was clean and there are many loungers to use. The A/C in the room worked well. The breakfast included with the stay was at one of three nearby restaurants, none of which are more than a 90 second walk. You get to choose your breakfast from a list of four or five items. They all included coffee. The choices are basic but pretty good. Joy restaurant was our favourite and they also included a choice of fruit juice.
Se hospedó 4 noches en enero de 2020
Respuesta de Reception team el 7 feb. 2020
Thanks for your feedback! We are waiting for you soon.

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en enero de 2020
Respuesta de reception el 7 feb. 2020
Thanks for your feedback! We are waiting for you soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This trip was unforgettable. I took my friend here for the birthday and we could not be happier with our stay. Staff was there to greet us and let us check in early on the morning. Adorable spot with a breathtaking views, so relaxing - highly recommend!!
Se hospedó 1 noche en enero de 2020
Respuesta de reception el 7 feb. 2020
Thanks for your feedback! We are waiting for you soon.

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en enero de 2020
Respuesta de reception el 7 feb. 2020
Thanks for your feedback! We are waiting for you soon.

2/10 Terrible

Cliente verificado

Se hospedó 2 noches en enero de 2020
Respuesta de reception el 7 feb. 2020
Thanks for your feedback!

10/10 Excelente

Carla, Azua

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staying here is a step away from an awesome spot on the beach. Short walk, you are there. It was unlike any other on the island and staff was full of great advice and good vibes. Awesome place to stay. Very safe and it felt like we were staying with family. Instructions were very clear and all of the guests were friendly.
Se hospedó 1 noche en diciembre de 2019
Respuesta de team TrueCost Caribbean Paradise el 31 dic. 2019
Thanks for your feedback we were happy to welcome you Waiting for you soon

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en octubre de 2019

10/10 Excelente

Jessy, Washington

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Literally everyone took excellent care of us and were very friendly. The staff was so pleasant to be around and were always there to lend a helping hand. The location, you can’t beat. We walked just about everywhere from here but taxis are easily accessible as well. We would definitely stay here again.
Se hospedó 1 noche en octubre de 2019

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en septiembre de 2019

6/10 Aceptable

Karlos, San Diego

Le gustó: Limpieza, personal y atención
Tropicana property was a good value when bundled with airfare. The staff were very friendly and the apt was adequate. The AC was strong, the TV was a smart TV and the WiFi worked 70^ of the time. Breakfast was voucher style at local restaurant. There is a market downstairs which was handy and plenty of bars and restaurants close by. Some nights the Bar next door has very loud music until 2 AM. Beach is walking distance and the map they provide is helpful. The airport shuttle was 30 dollars each way and 30 minutes ride. My favorite lunch place was Citrus restaurant. I loved Joy nutritional for smoothies and salads and for pasta and steak try Grace house one block away. Very handy laundry facility across the street for 8 bucks a basket full service. It was a pleasant stay about 6.5 stars out of ten.
Se hospedó 6 noches en septiembre de 2019

10/10 Excelente

Jack, Orlando

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had the best time here. Beautiful house with an Absolutely beautiful view. We couldn't of asked for anything better.
Se hospedó 1 noche en septiembre de 2019

10/10 Excelente

Alisha, Boston

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All staff is such a friendly and responsive. On-site manager is a wonderful woman and we had great talks with her. They picked us up at the airport when we arrived and we enjoyed our drive with them to the place. The unit itself is on a beautiful beach. We went scuba diving one day and it was one of the best diving experiences we have had. The locals were very friendly and we felt generally safe.
Se hospedó 1 noche en septiembre de 2019

10/10 Excelente

Jackie, tX

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved our time in this secluded getaway! The sounds of the waves crashing at night to sleep to was amazing! Such a beautiful location. It was the perfect place for our honeymoon!
Se hospedó 1 noche en septiembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The views are amazing and you can experience the tropical vibes as well as feeling the fresh breeze. Would recommend visiting a local market if you like cooking at home. When we visited it was out of season but everything was open and i need to say that in low season you can have absolutely everything but with good price so now we think to come again here before winter cause for the same winter budget you can have 2 or even 3 vacations!
Se hospedó 1 noche en septiembre de 2019

10/10 Excelente

Linda, ElMundo

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The amazing home of your dreams. I can’t stop thinking about this perfect cottage on the beach. When navigating there it might be helpful to get their driver. Once come, it’s a perfect beach oasis. The balcony was my favorite part, you hear the constant crashing of waves. They provides everything you need, beach chairs, towels, maid. There was nice breakfast. Walk to the beach for your first welcome meal. Everyone is so friendly, you wont have any trouble finding something to do or places to see. 
Se hospedó 1 noche en septiembre de 2019

10/10 Excelente

Disna, Bahamas

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The place is super beautiful, clean and gives you a great starting point to explore the island. The pool is fun to hang out. Bavaro is a cute little village with lovely people. There are nice beaches in short walking. Communication was really easy, thanks again for everything!
Se hospedó 1 noche en agosto de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Upon arrival we were greeted by very friendly staff so it was good for beginning. The home was still being cleaned, as we were an hour early for check in. They were very kind and let us bring our luggage into the reception and provided us with the towels for the pool! They gave us a map and great tips on different places to visit. After doing a little exploring, we found that we were extremely close to everything! Bars, restaurants, beaches and local markets! my husband and I returned to the home to find that it was very clean with everything we could possibly have to enjoy our stay. There were small fixes that needed attention, such as the toilet did not flush properly from the first time. But when we reached out to the reception, they were very quick at responding and fixed the issue right away! We would totally stay here again, thank you for having us!
Se hospedó 1 noche en agosto de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Fantastic! Once you come here you will instantly feel like you’re home away from home. Genuine staff with great energy and sincere enthusiasm. The place was perfect for our family of four. Amazing! Will be going back!
Se hospedó 1 noche en agosto de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fabulous service and house and on a lovely village. The view and the location is priceless!
Se hospedó 1 noche en julio de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great view, very comfortable space. Plenty of room for a family to use
Se hospedó 1 noche en julio de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really great place and good location, to explore the best part of the island. Very nice white sand beach in walking distance and great snorkeling spot.
Se hospedó 1 noche en julio de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing staff and location! If you are looking for a place where you can enjoy the beauty of the ocean without the traffic then definitely stay here. It is very tranquil. And it is super affordable.
Se hospedó 1 noche en julio de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Hotel has been such a peaceful retreat for me that I have chosen to be a frequent guest. The location and accommodations have been what I was searching for! If you are in need of a hammock, the Caribbean, a great location, and welcoming hosts, this is your spot.
Se hospedó 1 noche en julio de 2019

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Very dated. Of three rooms one had a toilet which didn’t work, one was missing a shower head and all three had poor air conditioning.
Se hospedó 1 noche en julio de 2019

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room itself is wonderful, clean and has the best view of the beach, street and sunset. It is very conveniently located near shops, private beach, and a few good restaurants. You can get to all of these locations walking or get to other locations by taxi/bus very easily. Absolutely enjoyed my stay and would recommend it if you're going in Punta Cana.
Se hospedó 1 noche en junio de 2019

2/10 Terrible

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Are is in is terrible didn’t feel safe, but the worst part is that the room was a mosquito nest. Was in there for 20 min and got bit by over 100 mosquitos. I was afraid to wait for the cab outside as they don’t have a lobby or anything
Se hospedó 2 noches en junio de 2019

10/10 Excelente

Mina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Superb
We had a lovely time at this place . Everything was perfect , the spacious rooms and its cleanliness , the welcoming , the beautiful garden . The place is stylish and well located , only few meters from the beach by walk , near local cool restaurants and in a peaceful location. We had the best time and could enjoy treasure beach as much as we thought .
Se hospedó 1 noche en junio de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
As soon as you enter the gate, you know you're somewhere special! Every detail of the place has been beautifully architected. The amenities, cleanliness, location and hospitably made our stay so memorable. The beach is only a short 5 minute walk away and offers great snorkeling & food options.
Se hospedó 1 noche en junio de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very convenient location for affordable price Comfortable bed
Se hospedó 1 noche en mayo de 2019

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en mayo de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our stay was amazing. Everything we could have asked for and more. Place was great, clean, comfortable , accommodating. People was very helpful and kind. Available anytime we needed. Reception gave us great tips on places to go. So relaxing and beautiful. So close to the beach. We couldn’t have been happier with our vacation. Thank you again!!
Se hospedó 1 noche en mayo de 2019

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en mayo de 2019

10/10 Excelente

Queen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
This resort was a bit tricky to find, but once we stopped to read the detailed message that they had sent, it became very clear. The outside, from the street, is so different than the inside. Once inside the gate, I felt as though we were transported to an enchanted, peaceful wonderland. Our stay was magical. Birds and beauty. People are very friendly and they also helped us make reservations at the restaurant across the street. We highly recommend this peace-filled paradise and would definitely go again. What a little unexpected gem.
Se hospedó 1 noche en mayo de 2019