We had higher expectations given the price we paid for this rental, but unfortunately, our experience was extremely disappointing. The property was in poor condition—everything was dirty, old, and mismatched, from the towels to the bedding, none of which were usable. The pool area was gross, with black mold visible in the bathrooms and old, unsanitary toilet brushes left behind. There were no amenities to speak of, and even the dishes provided were inadequate and mismatched.
On our first day, we reached out to management, hoping for some assistance or resolution, but we never received a response. We have stayed in rentals all over the world, and we’ve never had such a disappointing experience with zero help from the property management team. This rental is run-down and uncomfortable, and I would advise anyone considering it to look elsewhere. We definitely did not get what we paid for, and I would not recommend this property to anyone.