Instalaciones deportivas

Opiniones sobre Hyatt Regency Miami

4 out of 5
Hyatt Regency Miami
400 Se 2nd Ave, Miami, FL

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 934 de 1699 opiniones" "
Evaluación: 8 - Bueno. 410 de 1699 opiniones" "
Evaluación: 6 - Aceptable. 181 de 1699 opiniones" "
Evaluación: 4 - Mediocre. 86 de 1699 opiniones" "
Evaluación: 2 - Terrible. 88 de 1699 opiniones" "

8,8/10

Limpieza

9,0/10

Personal y atención

8,2/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Fernando Avila

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Excellent location. Good reception at check-in/easy and quick check-out. No issues, other than furniture that may require maintenance or renovation.
Se hospedó 3 noches en abril de 2024

4/10 Mediocre

Ricardo

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
Bad
Se hospedó 1 noche en abril de 2024
Respuesta de Hyatt Regency Miami el 26 abr. 2024
Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Best Regards, Amir Blattner, General Manager,Hyatt Regency Miami

8/10 Bueno

Manuel, Guadalajara

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 4 abr. 2024
Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Hyatt Regency Miami.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

4/10 Mediocre

Luis Antonio

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No había almohadas adicionales éramos tres personas y requeríamos de 2 mas y no tuvieron. Mala experiencia!
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager el 1 mar. 2024
Thank you for providing a review of our hotel. we sincerely apologize that the amenities did not meet your needs. We regret that our staff did not respond to your requests while you were here and apologize for that inconvenience. Your feedback has been shared with our team to ensure similar issues are not made in the future. We assure you we are working hard to improve, and we would be honored to have you stay with us again.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excelente

Nicolaza

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo excelente
Se hospedó 1 noche en febrero de 2024
Respuesta de Amir Blattner General Manager el 19 feb. 2024
Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for sharing your experience with others, and we look forward to many more visits to Hyatt Regency Miami. Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excelente

Carolin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente propiedad para alojarse!
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 10 feb. 2024
Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for sharing your experience with others, and we look forward to many more visits to Hyatt Regency Miami. Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excelente

ROBERTO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy bueno
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager el 6 feb. 2024
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excelente

Marco Tulio

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Increíble, es mi segunda vez y seguro regreso
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 29 ene. 2024
Dear Mr. Tulio, Thank you for choosing Hyatt Regency Miami and sharing your feedback. We are delighted to hear that your experience was exceptional. We appreciate your loyalty and look forward to welcoming you back for another incredible visit.Best Regards, Amir Blattner, General Manager,Hyatt Regency Miami

8/10 Bueno

Ivan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 31 ene. 2024
Thank you for taking the time to post a nice rating of Hyatt Regency Miami. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excelente

Henry

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel, nice bed, nice view.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 14 ene. 2024
Dear Henry,Thank you for your outstanding review! We are delighted that we exceeded all of your expectations with our comfortable beds and views and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for sharing your experience with others, and we look forward to many more visits to Hyatt Regency Miami. Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excelente

Héctor

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager el 12 ene. 2024
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Hyatt Regency Miami, and we look forward to welcoming you back soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excelente

Jose

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente. Buen servicio y atenciont
Se hospedó 4 noches en diciembre de 2023
Respuesta de General Manager el 4 ene. 2024
Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for sharing your experience with others, and we look forward to many more visits to Hyatt Regency Miami. Best Regards, Amir Blattner General ManagerHyatt Regency Miami

8/10 Bueno

Boris

Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager el 4 ene. 2024
Thank you so much for the terrific rating regarding your stay at Hyatt Regency Miami. We hope you are already planning another trip our way.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excelente

LIZZETH

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de GENERAL MANAGER el 28 dic. 2023
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area. Happy Holidays and Happy New Year!Best Regards, Amir Blattner,General Manager,Hyatt Regency Miami

10/10 Excelente

Cecilia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente, muy bien ubicada, muy buen servicio
Se hospedó 4 noches en diciembre de 2023
Respuesta de General Manager el 24 dic. 2023
Thank you for being our guest at Hyatt Regency Miami and for the review. We are pleased to know we exceeded your expectations and appreciate you mentioning our ideal location and attentive service. It was a pleasure having you here, and we look forward to welcoming you again.Best Regards,Amir Blattner,General Manager,Hyatt Regency Miami

10/10 Excelente

Esther

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager el 23 dic. 2023
Dear Esther,Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Hyatt Regency Miami; we hope to see you again soon. Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excelente

Elisa

Se hospedó 6 noches en diciembre de 2023
Respuesta de General Manager el 20 dic. 2023
Thank you for choosing Hyatt Regency Miami and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

8/10 Bueno

Juan R.

Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager el 19 dic. 2023
Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Hyatt Regency Miami; we hope to see you again soon. Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excelente

ALEJANDRO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023
Respuesta de General Manager el 16 dic. 2023
Thank you for choosing Hyatt Regency Miami. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excelente

Jorge

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Un lugar excelente y el servicio súper cordial
Se hospedó 2 noches en noviembre de 2023
Respuesta de General Manager el 29 nov. 2023
Dear Jorge, Thank you for the fantastic review and for taking the time to recognize our dedication to exceptional hospitality. We are delighted you enjoyed your stay with us and that the service we provided far exceeded your expectations. We hope to welcome you back soon for another outstanding stay at Hyatt Regency Miami.Best Regards, Amir Blattner,General ManagerHyatt Regency Miami

8/10 Bueno

ANTONIO JAVIER

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios
Buena situación. Habitaciones muy amplias. Buena relación calidad precio.
Se hospedó 2 noches en noviembre de 2023
Respuesta de General Manager el 29 nov. 2023
Dear Antonio, We appreciate you sharing your thoughtful feedback with other travelers. We are pleased to hear that you liked our ideal location, great value, and spacious accommodations. Thank you for choosing Hyatt Regency Miami, and we hope to have the pleasure of welcoming you back soon.Best Regards, Amir Blattner,General ManagerHyatt Regency Miami

10/10 Excelente

Cliente verificado

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en noviembre de 2023
Respuesta de General Manager el 23 nov. 2023
Dear Guest, Thank you for rating your stay at Hyatt Regency Miami. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Best Regards, Amir Blattner,General Manager,Hyatt Regency Miami

8/10 Bueno

Reynaldo

Bueno
Se hospedó 2 noches en noviembre de 2023
Respuesta de Amir Blattner General Manager el 22 nov. 2023
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Miami. It was our pleasure to accommodate you. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excelente

Leonor

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy bien me gusta mucho hospedarme en los Hyatt pues son garantía
Se hospedó 2 noches en noviembre de 2023
Respuesta de General Manager el 21 nov. 2023
Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hyatt Regency Miami. We look forward to your return and wish you all the best with your future travels.Best Regards,Amir Blattner,General Manager,Hyatt Regency Miami

10/10 Excelente

Iris

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager el 25 nov. 2023
Dear Iris, Thank you for choosing Hyatt Regency Miami and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excelente

Jose

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Verygood
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager el 21 nov. 2023
We appreciate you taking the time to leave your generous rating regarding your recent visit to the Hyatt Regency Miami. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Best Regards,Amir Blattner,General Manager,Hyatt Regency Miami

10/10 Excelente

Armando

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager el 20 nov. 2023
It was a pleasure having you as our guest at Hyatt Regency Miami. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

8/10 Bueno

Maricarmen

Se hospedó 2 noches en octubre de 2023
Respuesta de Amir Blattner General Manager el 4 nov. 2023
Thank you for choosing to stay with us and for taking the time to leave your rating. We believe our excellent accommodations and convenient location make us a great choice when visiting Miami. It was our pleasure to accommodate you. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excelente

JOSE, Metepec

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Buen hotel
Se hospedó 2 noches en septiembre de 2023
Respuesta de General Manager el 5 oct. 2023
Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Thank you again for sharing your experience with others, and we look forward to many more visits to Hyatt Regency Miami. Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excelente

Carlos

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Servio de lobby pésimo
Se hospedó 1 noche en octubre de 2023
Respuesta de Amir Blattner General Manager el 9 oct. 2023
Thank you for choosing Hyatt Regency Miami and for your valuable comments. Our primary focus is on exceptional experiences in all areas; therefore, we are very disappointed if we did not meet these expectations. Please accept our apologies for the service issues you had during your stay and how it impacted your stay.We look forward to another opportunity to show you the outstanding hospitality you deserve. Best Regards, Amir Blattner General ManagerHyatt Regency Miami

6/10 Aceptable

Sebastian

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
La gente en el counter terrible atención
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager el 2 oct. 2023
Thank you for being our guest and for the feedback. While we appreciate your overall rating, we sincerely apologize for the unsatisfactory service you have experienced from our front desk staff. Thank you for bringing this to our attention, and we will definitely address this with them. We take great pride in delivering an outstanding experience to all who visit, and we are sorry for what transpired. We certainly understand your frustration and are grateful for your patience. Thank you again for your constructive comments, and we hope you will give us another opportunity to show you our commitment to exceptional hospitality. Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excelente

marco

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Esta en muy buena ubicación, el personal es agradable y las habitaciones limpias.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Amir Blattner General Manager el 1 oct. 2023
Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved our prime location, spotless rooms, and devoted staff. Our team will be delighted to hear your feedback. Thank you again for sharing your experience with others, and we look forward to many more visits to Hyatt Regency Miami. Best Regards, Amir Blattner General ManagerHyatt Regency Miami

2/10 Terrible

RENE ALBERTO

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It lacks maintenance, the property is really old, and its not clean. Not going back
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager el 22 sept. 2023
We appreciate the feedback about your time with us. Please accept our sincerest apologies for our hotel not meeting your expectations with regard to cleanliness and the overall upkeep of our hotel. We do not take these concerns lightly, as this is an essential priority, and we have addressed your comments appropriately. We certainly understand the frustration you must have felt and appreciate your patience in these matters. We do hope you will reconsider and stay here again should your travels bring you back to our area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

2/10 Terrible

Romina

Viajó con su familia
No le gustó: Limpieza, personal y atención
No tuvimos agua caliente. Cuando me quejé en la recepción no me creían a pesar de q me había quejado antes por teléfono. Claudia d la recepción me hizo q le explicara mi día completo para entender porque si había ido a los Everglades, me quejaba a las 8 d la noche, q ese lugar es para ir temprano, q me pude haber quejado antes q sí estaba el supervisor y no a la hora q me estaba quejando. Yo creo q notaron sus compañeros mi molestia ante su actitud burlona porque posteriormente me ofreció 50 usd d compensación. Mismos q me parecieron muy poco comparado con lo q pagué por un hotel en el q no había agua caliente y me trataron pésimo
Se hospedó 4 noches en agosto de 2023
Respuesta de Amir Blattner General Manager el 15 sept. 2023
Thank you for sharing your feedback with us. We sincerely apologize for not meeting all of your expectations and for the inconvenience you experienced due to the lack of hot water during your stay. We are also sorry for the issues you had with our front desk. We take these reviews seriously, and your feedback is being evaluated with our team to ensure these concerns are not repeated. We know that the compensation we have provided will not change your experience. However, we do hope that you now feel more comfortable with our attempt to resolve this unfortunate situation and, in some way, help restore your confidence in our hotel. We hope to welcome you back for the exceptional stay you deserve.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

8/10 Bueno

Federico

Viajó por negocios
Le gustó: Servicios, estado de la propiedad e instalaciones
Muy bien ubicada
Se hospedó 2 noches en septiembre de 2023
Respuesta de Amir Blattner General Manager el 8 sept. 2023
We appreciate you sharing your thoughtful feedback with other travelers. We couldn't agree with you more; our convenient location is perfect for exploring all Miami offers! Thank you for choosing Hyatt Regency Miami, and we hope to have the pleasure of welcoming you back soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excelente

Amanda

Le gustó: Limpieza, personal y atención
Love
Se hospedó 1 noche en septiembre de 2023
Respuesta de Amir Blattner General Manager el 8 sept. 2023
Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for sharing your experience with others, and we look forward to many more visits to Hyatt Regency Miami. Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excelente

Miguel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Recomendable
Se hospedó 3 noches en agosto de 2023
Respuesta de Amir Blattner General Manager el 31 ago. 2023
Thank you for the generous rating of Hyatt Regency Miami. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to the city.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excelente

Yola

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Todo estuvo muy bien , gracias por pensar en nosotros los huéspedes , en nuestra estancia y comodidad,me gusto el hotel , me hubiera gustado durar mas y espero regresar !!!! 😁gracias
Se hospedó 1 noche en agosto de 2023
Respuesta de Amir Blattner General Manager el 31 ago. 2023
Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for sharing your experience with others, and we look forward to many more visits to Hyatt Regency Miami. Best Regards, Amir Blattner General ManagerHyatt Regency Miami

8/10 Bueno

Juan

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
En general bien. Sin embargo, sorprende que el hotel no tenga ventanas insonoras. Por las noches, el ruido del exterior (transito de autos, puente levadizo) es bastante intenso y dificulta dormir. Muy incómodo. Solo por ello, difícil repetir estancia.
Respuesta de Amir Blattner General Manager el 11 ago. 2023
Thank you for sharing about your stay at Hyatt Regency Miami. We regret not meeting all of your expectations and apologize for the street noise you encountered. On your next visit, we will be happy to provide you with a different room should one be available. We have various room options and are always happy to accommodate special requests when possible. Thank you for choosing us, and we look forward to making your next stay perfect.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

8/10 Bueno

Alejandro

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente ubicación
El servicio y la ubicación excelente las habitaciones ya están un poco viejas creo necesitan una remodelación… El costo del valet parking diario se ma hace demasiado caro…. Todo lo demás excelente..
Se hospedó 5 noches en agosto de 2023
Respuesta de Amir Blattner General Manager el 9 ago. 2023
We appreciate you sharing your thoughtful feedback with other travelers. We are glad you liked our convenient location and great services. However, we apologize for disappointing you with some aspects of your visit. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We also regret that you were disappointed with our valet parking cost. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. Thank you for choosing Hyatt Regency Miami, and we hope to have the pleasure of welcoming you back soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

6/10 Aceptable

carlos ignacio

Viajó por negocios
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Necesita urgente una renovación
Hotel demasiado viejo y descuidado. Parece como si hace 30 años que no lo renuevan. Hay partes que están bien, pero realmente no le saqué el jugo que me hubiera gustado por varias cosas: la zona de la piscina es fea, el gimnasio es horrible, una sala muy pequeñita y vieja. Y el baño igual, es como de casa de pueblo. La habitación bien, el desayuno muy bien (pero algo caro 41$). La ubicación es maravillosa y el aire acondicionado funciona genial.
Se hospedó 8 noches en julio de 2023
Respuesta de General Manager el 14 ago. 2023
Thank you for being our guest and for the feedback. We are glad to read you liked your clean accommodations and that our location was perfect for your needs. However, we apologize for disappointing you with some aspects of your visit. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We do hope you will consider us again the next time you are in the area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Todo perfecto Hotel muy bueno y céntrico
Se hospedó 2 noches en julio de 2023
Respuesta de Amir Blattner General Manager el 1 ago. 2023
We appreciate you sharing your thoughtful feedback with other travelers. We couldn't agree with you more; our central location is perfect for exploring all Miami offers! Thank you for choosing Hyatt Regency Miami, and we hope to have the pleasure of welcoming you back soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excelente

LIZZETE

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
El personal es muy atento y amable. La habitacion muy limpia y cómoda, con todo lo necesario para hacer de tu estadia, algo extraordinario. Las personas de recepcion muy profesionales y atentos en todo momento, al igual que los chicos de la entrada del hotel. Sin duda alguna, de los mejores hoteles que hemos estado. 👍
Se hospedó 2 noches en julio de 2023
Respuesta de General Manager el 16 jul. 2023
Thank you for being our guest and for taking the time to review your experience at Hyatt Regency Miami. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you once again for choosing our hotel, and we look forward to welcoming you back soon!Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excelente

Edith

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy bien ubicado y un ambiente agradable para estar y la chica Claudia en recepción excelente atención, súper amable.
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager el 10 jul. 2023
We appreciate the time you took to share your comments with other travelers regarding your stay at Hyatt Regency Miami. We are glad you enjoyed your visit and had a delightful experience at our hotel. It was a pleasure to read your comments about all that our hotel has to offer visitors to Miami, from our convenient location to the many services that guests have come to expect from Hyatt hotels. We have an incredible team, and we thank you for recognizing their professional, attentive service. We will enjoy sharing your compliments with them, especially Claudia. We all look forward to your return visit!Best Regards, Amir Blattner General ManagerHyatt Regency Miami

8/10 Bueno

NALLELY

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en junio de 2023
Respuesta de Amir Blattner General Manager el 29 jun. 2023
Thank you for being our guest at Hyatt Regency Miami. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excelente

Edith

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Céntrico para mia necesidades
Se hospedó 1 noche en junio de 2023
Respuesta de General Manager el 25 jun. 2023
We appreciate you sharing your thoughtful feedback with other travelers. We couldn't agree with you more; our convenient location is perfect for exploring all Miami offers! Thank you for choosing Hyatt Regency Miami, and we look forward to having the pleasure of welcoming you back soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

8/10 Bueno

Mario Fernando

Viajó por negocios
Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en junio de 2023
Respuesta de General Manager el 9 jun. 2023
Thank you for being our guest at Hyatt Regency Miami. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

2/10 Terrible

Héctor

Se hospedó 1 noche en mayo de 2023
Respuesta de Amir Blattner General Manager el 21 jun. 2023
Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excelente

ANA, San Francisco

Se hospedó 4 noches en mayo de 2023
Respuesta de Amir Blattner General Manager el 13 jun. 2023
Thank you for choosing Hyatt Regency Miami and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami

10/10 Excelente

Carlos

Se hospedó 5 noches en mayo de 2023
Respuesta de Amir Blattner General Manager el 4 jun. 2023
Thank you for the perfect rating. We are glad you had a wonderful time at Hyatt Regency Miami. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Best Regards, Amir Blattner General ManagerHyatt Regency Miami