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Opiniones sobre The Watergate Hotel

5 out of 5
The Watergate Hotel
2650 Virginia Ave NW, Washington, DC

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 616 de 1005 opiniones" "
Evaluación: 8 - Bueno. 167 de 1005 opiniones" "
Evaluación: 6 - Aceptable. 94 de 1005 opiniones" "
Evaluación: 4 - Mediocre. 75 de 1005 opiniones" "
Evaluación: 2 - Terrible. 53 de 1005 opiniones" "

9,0/10

Limpieza

8,6/10

Personal y atención

8,4/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

julio

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Realmente me hospede por ser una propiedad con historia, pero es una una buena opción fuera de eso.
Se hospedó 1 noche en octubre de 2023
Respuesta de Director, Rooms el 30 oct. 2023
Dear Julio,Thank you for choosing The Watergate for your visit to our Nations Capital. It was a pleasure to have you as our guest. We look forward to hosting you again soon.Regards,The Watergate Hotel

10/10 Excelente

ANA

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
El personal es de lo mejor.
Se hospedó 3 noches en noviembre de 2022
Respuesta de The Watergate Hotel el 21 nov. 2022
Dear Ana, We will relay your positive feedback with our team. We are truly thrilled to hear about your fantastic experience at the hotel. Thank you for taking the time to leave a review, and we can't wait to welcome you back in the future!

10/10 Excelente

Carlos

Se hospedó 2 noches en agosto de 2022

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Su belleza e historia, ademas de su ubicacion, muy cerca del National Mall y de los Monumentos… lo que no me gusto es que no tienen una politica de early check in
Se hospedó 2 noches en julio de 2021

6/10 Aceptable

Cliente verificado

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
El hotel tiene una ubicación excelente, la habitación es amplia y cómoda, pero el servicio de limpieza del hotel es pésima, de 5 días que estuvimos hospedados solo tuvimos servicio de limpieza, y recambio de toallas limpias y café solo un día, y después de solicitarlo en 3 diferentes oportunidades. Adicionalmente el servicio de valet parking fue más costoso diariamente que e alquiler del carro ($52 por día) sin contar que en muchísimas oportunidades debí estacionar mi carro yo mismo ya que no había nadie que me recibiera el carro, al hacer la observación en el front desk, la respuesta que obtuve fue que “el pago de los $52 era solo por mantener mi carro seguro”, al hacer el check out me dieron una factura adicional de “resort fee” de $35 por día adicionales. En fin tuvimos una experiencia bastante desagradable.
Se hospedó 4 noches en enero de 2021

10/10 Excelente

Alan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Vistas legendarias, habitaciones espectaculares
Espectacular en todos los sentidos. Dentro de uno de los edificios más icónicos de la ciudad, con acabados y detalles de primer nivel. Mi habitación con vista al río fue memorable. Amplia, silenciosa muy comida y espectacularmente decorada. Sin duda, mi estancia más memorable en esta ciudad. La alberca de muy buen tamaño para nadar, el personal muy amablem en especial Alex en recepción. OjO: debido a la pandemia, no cuentan con restaurante por el momento.
Se hospedó 2 noches en octubre de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo muy bien. Me gustó la ubicación, la vista y la piscina y gym
Se hospedó 3 noches en febrero de 2020
Respuesta de TWH el 27 feb. 2020
Dear Guest, Greetings from Georgetown. We are delighted to find that you so enjoyed your Watergate experience, including your time in Argentta Spa. On behalf of all of us, the pleasure was ours and we invite you to hurry back one day soon. Warm Regards, The Watergate Hotel

10/10 Excelente

Gloria, Panamá

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2019
Respuesta de TWH el 13 dic. 2019
Greetings Gloria, We hope your Watergate visit allowed you a little time to relax and recharge, perhaps with an afternoon treatment in Argentta. We appreciate your marvelous review and we look forward to welcoming you again one day soon. Warm Regards, The Watergate Hotel

8/10 Bueno

Pedro

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2019
Respuesta de TWH el 13 dic. 2019
Thank you Pedro, We were warmed to have you join us and we thank you for sharing your high marks. We hope you can enjoy another Georgetown experience in the months and years ahead. Best Regards, The Watergate Hotel

10/10 Excelente

Marlen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Un viaje en la historia.
Excelente Hotel, con mucha comodidad, lujo, vistas maravillosas, atención dedicada, chineos como poner hielo en la tarde para cuando uno llega cansado al Hotel, cerrar las persianas, están atentos a cualquier pedido.
Se hospedó 4 noches en septiembre de 2019
Respuesta de TWH el 29 oct. 2019
Greetings, Reviews like yours are just what we love to find and we thank you for sharing your praises. Your kind comments regarding our Watergate colleagues mean the world to us and on behalf of all of us in Georgetown, we look forward to you joining us again, hopefully, one day soon. Warm Regards, The Watergate Hotel

10/10 Excelente

Leofric William

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was wonderful
Se hospedó 1 noche en abril de 2024
Respuesta de Director, Rooms el 1 may. 2024
Dear Leofric, Thank you for staying with us leaving your feedback, we look forward to hosting you again soon. Thank you,The Watergate Hotel

10/10 Excelente

Rima

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great stay and kids loved the pool!
Se hospedó 4 noches en abril de 2024
Respuesta de Director, Rooms el 29 abr. 2024
Dear Rima,Thank you for staying with us leaving your feedback, we look forward to hosting you again soon. Thank you,The Watergate Hotel

10/10 Excelente

Richard

Viajó con su pareja
Beautiful hotel. Staff is excellent. Would have liked to see a small store where we could have picked up waters, drinks and snacks.
Se hospedó 4 noches en abril de 2024
Respuesta de Director, Rooms el 29 abr. 2024
Dear Richard,Thank you for staying with us leaving your feedback, we look forward to hosting you again soon. Thank you,The Watergate Hotel

10/10 Excelente

Stacy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everyone was super friendly. I can't remember one of the doormans names, but an elderly gentleman who always wore a unique hat was most delightful & polite
Se hospedó 7 noches en abril de 2024
Respuesta de Director, Rooms el 29 abr. 2024
Dear Stacy, Thank you for staying with us leaving your feedback, we look forward to hosting you again soon. Thank you,The Watergate Hotel

10/10 Excelente

Kailai, Evanston

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very interesting historical landmark; itself is almost a tourist spot
Se hospedó 3 noches en abril de 2023
Respuesta de Director, Rooms el 22 abr. 2024
Dear Kailai,Thank you for staying with us leaving your feedback, we look forward to hosting you again soon. Thank you,The Watergate Hotel

4/10 Mediocre

Latrice

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
I had someone come into my room because the front desk card key was down so they gave someone the key to my room. It happened twice. The phone was not working. They had one working elevator. Housekeeping came in and put the washcloths on the floor and didn’t replace them. We waited for over an hour for replacements. We got back to the room and our door key wasn’t working we had to go all the way back to the front desk waiting for the elevator for a long time just to get new keys.
Se hospedó 2 noches en abril de 2024
Respuesta de Director, Rooms el 16 abr. 2024
Dear Latrice, We are sorry to hear that you had a negative experience while staying with us. Thank you for taking the time to leave a detailed review as our guest feedback is paramount to us. We will review your opportunities and address them with the appropriate departments. We hope to welcome you back soon for a chance to provide a more improved stay.Regards,The Watergate Hotel

10/10 Excelente

tiffany

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
this was amazing stay definitely returning
Se hospedó 4 noches en abril de 2024
Respuesta de Director, Rooms el 16 abr. 2024
Dear Tiffany,Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

10/10 Excelente

Oleg

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Director, Rooms el 16 abr. 2024
Dear Oleg,Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

10/10 Excelente

Laura

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Director, Rooms el 12 abr. 2024
Dear Laura,Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

10/10 Excelente

Joseph, Millbury

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Spacious and clean
Se hospedó 2 noches en marzo de 2024
Respuesta de Director, Rooms el 10 abr. 2024
Dear Joseph,Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

10/10 Excelente

paul

H
Se hospedó 2 noches en abril de 2024
Respuesta de Director, Rooms el 10 abr. 2024
Dear Paul,Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

10/10 Excelente

Ana

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Director, Rooms el 29 abr. 2024
Dear Ana,Thank you for staying with us leaving your feedback, we look forward to hosting you again soon. Thank you,The Watergate Hotel

10/10 Excelente

Candice

Viajó con su familia
Very nice.. internet was not working a lot of the time.
Se hospedó 5 noches en marzo de 2024
Respuesta de Director, Rooms el 10 abr. 2024
Dear Candice,Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We also apologize that the internet was not working during your stay. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

10/10 Excelente

Matthew

Se hospedó 3 noches en marzo de 2024
Respuesta de Director, Rooms el 22 abr. 2024
Dear Matthew,Thank you for staying with us leaving your feedback, we look forward to hosting you again soon. Thank you,The Watergate Hotel

6/10 Aceptable

Jack, charleston

Se hospedó 2 noches en marzo de 2024
Respuesta de Director, Rooms el 22 abr. 2024
Dear Jack,Thank you for staying with us and leaving your feedback. We apologize that we have missed the mark but we look forward to hosting you again soon and showing you the true Watergate way. Thank you,The Watergate Hotel

10/10 Excelente

Barry

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A most excellent stay. The staff is amazing and the facility is opulent. Pricey but worth it. The food in the restaurant is 5 star!! And I loved the whiskey bar!!!
Se hospedó 4 noches en marzo de 2024
Respuesta de Director, Rooms el 1 abr. 2024
Dear Barry, Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

6/10 Aceptable

Margaret, West Bend

Se hospedó 4 noches en marzo de 2024
Respuesta de Director, Rooms el 19 abr. 2024
Dear Margaret,Thank you for staying with us, we apologize that we missed the mark on your visit. We look forward to hosting you again soon and showing you the true Watergate way. Thank you,The Watergate Hotel

4/10 Mediocre

Phoebe

Viajó con su familia y niños pequeños
No le gustó: Limpieza, estado de la propiedad e instalaciones
We had high hopes with our stay at the Watergate being one of DC’s 5 star hotels. The valet staff who greeted us were very helpful. The front desk staff was mostly mumbling through the details during our check in process and I wasn’t able to get a map for the city when I requested one. One day we returned to find someone else’s old, dirty hair brush on the desk in our room. I tried to bring that to housekeeping’s attention and wasn’t able to run into one housekeeping staff who can speak English for our entire multiple nights stay. Other than one day, we never return to the hotel room with ice in the ice bucket and couldn’t locate an ice dispenser. We found food crumps in between the mattress and the night stand that were very easily observable. One of the usb slots between the beds is so loose it barely holds the plug in, while the other slot just doesn’t work. The electric plug area behind desk was covered with a thick layer of dust while we plugged our laptop in. Used robe on floor and toiletries were not replaced. Trash can was placed on top of toilet. During checkout, I went to the front desk to notify them of my departure time and the time to retrieve my car, but was told I should call from room instead. I returned to room to find the phone doesn’t work. I have to borrow a phone from housekeeping working in another room to call the front desk. Car returned with a light scratch. This stay fell short of my expectations from a 5 star hotel in an international city.
Se hospedó 4 noches en marzo de 2024
Respuesta de Director, Rooms el 28 mar. 2024
Dear Phoebe,Here at the Watergate, we make guest experience a priority. We are sorry to learn of your recent troubles while staying with us. This is not the experience that we strive to deliver. We thank you for sharing your feedback and hope that you will consider staying with us in the future. Please feel free to reach out so that we may extend a more personal apology and change your opinion of the hotelRegards, The Watergate Hotel

6/10 Aceptable

Kathrin

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
Definitiv kein 5 Sterne Hotel. Das Hotel profitiert nur von der Watergate Affäre, anders würde es nicht überleben können. Der Eingangsbereich ist super modern gestaltet, doch sobald man in die Stockwerke der Zimmer kommt, sieht man das abgewohnte und richtig alte Hotel. Unser Zimmer war groß und im 14. Stock (letzte Etage). Die Klimaanlage konnte leider zuerst nur kühlen (bei 4 Grad draußen). Nachdem wir zwei Techniker da hatten, die die Platte über der Anlage komplett aus der Wand rissen, funktionierte es wieder. Jedoch ab dieses Zeitpunkt heizte die AC ununterbrochen, auch wenn sie ausgeschalten war - kühlen konnte sie nicht mehr. Bei Abreise hatte das Zimmer 28 Grad. Das Zimmer war auch staubig, die Tapeten kaputt und die Lichter flackerten. Das Bad war eiskalt, die Fliesen hatten keine Fußbodenheizung und generell keine andere Heizung, nur eine extrem kalte Abluft. Der Service in der Whiskey Bar war auch absolute Katastrophe. Never ever würde ich dort nochmal einchecken. Für 400$ pro Nacht ein Wahnsinn, vorallem weil es komplett abseits liegt. Keine Ahnung warum dieses Hotel 5 Sterne bekommen konnte.
Se hospedó 4 noches en marzo de 2024
Respuesta de Director, Rooms el 28 mar. 2024
Liebe Kathrin,Hier im Watergate legen wir großen Wert auf das Erlebnis unserer Gäste. Es tut uns leid, von Ihren jüngsten Problemen während Ihres Aufenthalts bei uns zu erfahren. Dies ist nicht die Erfahrung, die wir vermitteln möchten. Wir danken Ihnen für Ihr Feedback und hoffen, dass Sie darüber nachdenken, in Zukunft bei uns zu bleiben. Bitte zögern Sie nicht, Matthew und unser Betriebsteam zu kontaktieren, damit ich mich persönlicher entschuldigen kann.Grüße,Das Watergate Hotel

10/10 Excelente

Tommy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Unique and loved the room and river view. Bathroom was fantastic!
Se hospedó 2 noches en marzo de 2024
Respuesta de Director, Rooms el 28 mar. 2024
Dear Tommy,Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

8/10 Bueno

Dinah

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a nice quick 1 night getaway and enjoyed our stay. Everyone that works at the property is extremely kind and attentive from the front desk to the valet to the bartender. We enjoyed the pool area but the hot tub was kind of a very warm small pool and there were a lot of kiddos around so it’s not super relaxing but we still really enjoyed it! (only mentioning this for those who are expecting a quiet hot tub scenario). We enjoyed drinks in the bar before going out for dinner downtown and they were delicious! I would stay here again. View of the river from our room was really great- I wish I brought my binoculars for bird watching!
Se hospedó 1 noche en marzo de 2024
Respuesta de Director, Rooms el 25 mar. 2024
Dear Dinah,Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

10/10 Excelente

Robert, Las Vegas

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Total professional service throughout the Watergate Hotel! 5 star all the way.
Se hospedó 2 noches en marzo de 2024
Respuesta de Director, Rooms el 25 mar. 2024
Dear Robert,Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

10/10 Excelente

Jaswant, Las Vegas

Se hospedó 3 noches en marzo de 2024
Respuesta de Director, Rooms el 12 abr. 2024
Dear Jaswant,Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

10/10 Excelente

Dimpho

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Director, Rooms el 25 mar. 2024
Dear Dimpho,Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

10/10 Excelente

Zainab, Stafford

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean
Se hospedó 1 noche en marzo de 2024
Respuesta de Director, Rooms el 18 mar. 2024
Dear Zainab,Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

10/10 Excelente

Andrew

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent hotel and restaurant.
Se hospedó 2 noches en marzo de 2024
Respuesta de Director, Rooms el 18 mar. 2024
Dear Andrew,Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

10/10 Excelente

Kwesi

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención
It’s a decent hotel.
Se hospedó 4 noches en marzo de 2024
Respuesta de Director, Rooms el 12 mar. 2024
Dear Kwesi, Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

10/10 Excelente

Dellorice

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The service was excellent. I would definitely recommend based on customer service alone. Everything was clean.
Se hospedó 4 noches en marzo de 2024
Respuesta de Director, Rooms el 11 mar. 2024
Dear Dellorice, Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

10/10 Excelente

Ronshea

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff is amazing..
Se hospedó 1 noche en marzo de 2024
Respuesta de Director, Rooms el 11 mar. 2024
Dear Ronshea, Thank you for taking the time to leave a review and for staying with us. We will relay your positive feedback to our team. We can't wait to welcome you back in the future! Regards, The Watergate Hotel

10/10 Excelente

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Director, Rooms el 7 mar. 2024
James-Thank you for staying with us and leaving a review. We look forward to welcoming you back soon. Thank you,The Watergate Hotel

10/10 Excelente

Shanon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The most beautiful hotel I’ve ever been too. We stayed in the presidential suite. Absolutely beautiful and amazing. Staff was incredible, fat and friendly! 10/10
Se hospedó 1 noche en marzo de 2024
Respuesta de Director, Rooms el 4 mar. 2024
Shannon-Thank you for staying with us and leaving a review. We look forward to welcoming you back soon. Thank you,The Watergate Hotel

8/10 Bueno

Ronald

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Didn’t like the $33.00 fee charged when checking in.
Se hospedó 1 noche en marzo de 2024
Respuesta de Director, Rooms el 4 mar. 2024
Ronald-Thank you for staying with us and leaving a review. We will review your feedback with our team. We look forward to welcoming you back soon. Thank you,The Watergate Hotel

10/10 Excelente

Dy-Anne, Las Vegas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent service. Really a luxury hotel.
Se hospedó 4 noches en febrero de 2024
Respuesta de Director, Rooms el 4 mar. 2024
Dy-Anne-Thank you for staying with us and leaving a review. We look forward to welcoming you back soon. Thank you,The Watergate Hotel

10/10 Excelente

Justin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The most beautiful hotel I’ve ever stayed at, full of every amenity you can think of. Highly recommend.
Se hospedó 1 noche en febrero de 2024
Respuesta de Director, Rooms el 29 feb. 2024
Dear Justin,Thank you for taking the time to leave a review. We will relay your positive feedback to our team. We can't wait to welcome you back in the future!Regards,The Watergate Hotel

10/10 Excelente

James

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me and my wife had an excellent time , I was shocked on how great the service was everyone was friendly and helpful. Thank you we had a great time.
Se hospedó 2 noches en febrero de 2024
Respuesta de Director, Rooms el 27 feb. 2024
James-Thank you for staying with us and for leaving a review. We appreciate the feedback, we will share your feedback with our team. Looking forward to welcoming you back soon.Thank you,The Watergate Hotel

2/10 Terrible

Mallelyn

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Las habitaciones estan limpias,pero todo super caro,la picina estaba sucia
Se hospedó 2 noches en febrero de 2024
Respuesta de Director, Rooms el 25 feb. 2024
Dear Mailelyn-Thank you for staying with us and for leaving your feedback. We will share your feedback with our team. We look forward to seeing you again soon. Thank you,The Watergate Hotel

10/10 Excelente

Renee

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I absolutely loved it!
Se hospedó 1 noche en febrero de 2024
Respuesta de Director, Rooms el 25 feb. 2024
Dear Renee-Thank you for staying with us and for leaving your feedback. I am pleased to see that you enjoyed your stay and we will share your feedback with our team. We look forward to seeing you again soon. Thank you,The Watergate Hotel

10/10 Excelente

Sierra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Director, Rooms el 25 feb. 2024
Dear Sierra-Thank you for staying with us and for leaving your feedback. I am pleased to see that you enjoyed your stay and we will share your feedback with our team. We look forward to seeing you again soon. Thank you,The Watergate Hotel

6/10 Aceptable

Brian

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The good:The property and the rooms were amazing. The staff was very pleasant and helpful. The bad: Check in was at 4, a room wasn't ready until about 6. They upgraded my room to a slightly larger one but I had paid for a river view for valentines day and the one that was ready was a garden view. So we then waited another 45 minutes until the room I originally paid for was ready. It's bad enough check-in is hours later than most places but waiting as long as we did was unacceptable. I doubt we will come back, it definitely dampened the mood for valentines day.
Se hospedó 1 noche en febrero de 2024
Respuesta de Director, Rooms el 16 feb. 2024
Dear Brian- Thank you for staying with us and for leaving your feedback. I apologize that we did not have a room ready until 6pm, especially on the holiday. We do hope to host you again soon. If so, please reach out to Matthew from our operations team to discuss further. Thank you,The Watergate Hotel

10/10 Excelente

Josie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Director, Rooms el 25 feb. 2024
Dear Josie-Thank you for staying with us and for leaving your feedback. I am pleased to see that you enjoyed your stay and we will share your feedback with our team. We look forward to seeing you again soon. Thank you,The Watergate Hotel