6/10 Aceptable
Krystal V.
8 jun. 2025
No le gustó: Limpieza
Okay stay. We encountered a few issues, one which was a safety issue and did not get resolved quickly. There was an ant problem in the kitchen and master bathroom. The managing company just gave use ant traps; prob not the best long term solution considering it’s in different areas. There was a leak in the guest bathroom when showering; this didn’t get addressed quickly. So we did use that bathroom as we didn’t want further possible damage. It turns out the plumber said it could be water coming out from shower onto the floor; the water was seeping through the wall into bedroom floor on the other side. Likely I guess, but they was a panel on bedroom wall on other side from shower; I assume prior water damage. The sliding door had locks on both sides. However, one side didn’t latch and lock properly causing a safety issue. The only other door was a screened door beyond the sliding door so not very safe. The pool was not cleaned the whole week we were there. We did put a latch on the back gate due to the sliding door not being able to lock, which didn’t allow the pool guy the come through. However, we were told the pool guy would return, but he did not. Also, when the managing company came to fix the sliding door, it was unannounced. That was concerning since we have a pet in house. There were too many issues and we felt like we had to be there when the plumber showed, the person fixing the door, and the managing company’s rep. Def not what we expected for a vaca.
Krystal V.
Se hospedó 5 noches en junio de 2025