Daisy thank you for your generous rating. A pleasure having you as our guest.

Our sincere apologies for your disappointing stay Christian.

Kevin thank you so much for your 5 out of 5 rating. Much appreciated.

Music to our ears Milagros. Thank you! A pleasure having you as our guest.

Thank you for the 5 out of 5 rating Alejandro. Greatly appreciated.

Our sincere apologies Neidisis. Please know we are continually reviewing our website to ensure any additional costs are very transparent to our guests at the time of booking. The parking is a separate charge and again we are transparent on our website. Most resorts have fees for parking, especially where it is limited on the beach. We appreciate you taking the time to provide us with your feedback and we will work to improve going forward.

Thank you Edgar! So glad you enjoyed your stay.

Thank you for your kind feedback about our Front Desk team Sylvia. A pleasure having you as our guest.

Marcia thank you for your perfect rating. We are so glad you enjoyed your stay.

Thank you for the wonderful rating Gustavo. We are so glad you had a perfect stay. Hope to see you again soon.

Francisco we are very sorry your stay did not meet your expectations. We appreciate your feedback and we will work to improve going forward.

Music to our ears Alejandro! Thank you for your wonderful review and rating. A pleasure having you as our guest.

Jorge our sincere apologies for the condition of your room. We will be sure to forward your comments to our mgt team for review and make improvements going forward.

Thank you for your feedback Danara. Greatly appreciated.

Just what we love to hear Lisandra. Thank you for your perfect review. Hope to see you again soon.

Just what we love to hear Efrain. Thank you! So glad you enjoyed your stay. Hope to see you again soon.

We appreciate your feedback Celeste. Our apologies for anything that fell short of your expectations.

Wonderful to hear Daniel. Thank you!

Thank you for your feedback Saul. Greatly appreciated.

Our apologies for your frustrations Mercedes.

Thank you so much for your generous rating Jorge. Our apologies for anything that fell short of your expectations. We do have a Hilton Corporate Covid Housekeeping Policy currently in place. We are sorry for any inconvenience.

Our sincere apologies for your frustrations Piero.

Thrilled you had a wonderful stay Jose. Thank you for the very kind rating. Hope to see you again soon.

We are very sorry to hear your stay did not meet your satisfaction Judith. We appreciate your valuable feedback.

We are very sorry to hear you were not satisfied with your recent stay Omar. We will be sure to share you feedback with our team and try to use it to improve going forward.

Thank you for the very kind review Bianca. Look forward to seeing you again soon.

Very sorry to hear you had a problem at check-in Ana. We will be sure to forward your comments to our mgt team for review. Thank you for your feedback.

Tony we are truly sorry to hear about your frustrations. We are currently adhering to a Hilton Corporate Covid Housekeeping policy. We apologize for the inconvenience. We will be sure to share your comments with our team for review.

We are very sorry to hear you were less than satisfied with your recent stay Jose. Our sincere apologies. We appreciate your feedback and will certainly try to improve going forward.

We appreciate your very generous rating Nelson. Hope to see you again soon.

We appreciate your wonderful rating Isbel and are glad you enjoyed your stay.

Ingrid we can't thank you enough for your wonderful rating. A pleasure having you as our guest.

Thank you so much for your perfect score Ingrid. Hope to see you again soon.

We appreciate your feedback and sincerely apologize for any frustrations you experienced.

Ana thank you! Wonderful to see you had a perfect stay. Hope to see you again soon.

Thank you for taking the time to provide us such valuable feedback Marisol. Our sincere apologies for any frustrations you experienced and especially any of our staff that did not meet our expectations. Certainly a pleasure having you as our guest.

Our sincere apologies for any frustrations you experienced. We appreciate your valuable feedback.

Thrilled you had a perfect stay. We appreciate your feedback and hope to see you again soon.

We are very sorry to hear of your disappointment. We appreciate your feedback and will be sure to share your comments with our team.

So good to hear! Thank you for your perfect rating. Hope to see you again soon.

We appreciate you taking the time to provide us valuable feedback from your stay. Our sincere apologies it did not meet your expectations.

Thank you so much for your very generous rating John. A pleasure having you as our guest.

Georgianne we are very sorry to here you were not satisfied with your recent stay. We will be sure to share your feedback with our team and do our best to do a better job going forward.

Thank you for your feedback Lorin. Our apologies for your disappointment.

Music to our ears Mikhail. Thank you for your wonderful feedback.

Meral we are so sorry to hear about the frustrations you had with Housekeeping. We will certainly share your feedback with our team and do our best to improve going forward.