This is the first negative review I have ever written, but I feel compelled to warn others. What was supposed to be a nice family trip for my Wife, Grandparents, Kids, and I turned into a nightmare. Rent this property at your own risk.The house had a strong musty odor, likely from the upstairs carpet, which needs cleaning or replacement. We repeatedly found what appeared to be rodent droppings in the upstairs bunk area. The side and back yards were full of sand spurs, and the backyard was littered with pet waste from previous guests. Inside, the fly problem was overwhelming. The downstairs AC did not work for most of our stay, leaving the house hot and uncomfortable. Water pressure in the showers was nearly nonexistent, both downstairs hoses were broken, half the wall outlets and a ceiling fan didn’t work, and the garage was disorganized and infested with bugs.While Five Star Vacation Rentals made halfhearted attempts to address issues, the house was beyond repair. I spent most of our vacation acting as an on-site property manager, constantly contacting them, yet management never visited. Their “solution” to the fly infestation was to Instacart us fly swatters. Conditions were so unbearable that we cut our trip short. Management agreed to a 50% refund, but over a month later my card was charged the full remaining balance and no discount was applied. Pretty Par for the course I guess. One word: HORRIBLE.
