We used this time as a family gathering from a few locations. The house location was perfect. The amenities at the house were nice, with the hot tub, fire pit and porches. Check-in/out was easy and we could pop over to Unicoi within minutes and downtown Helen within 10. The reason I couldn't give 5 stars was for simple fixes that just weren't done. Although the house seemed clean at first glance, we are pretty sure it hasn't been dusted in a long time. The lighting was covered with a good layer of dust, and the wine class holder in the kitchen dropped small balls of dust into the food we had laid out on the island. Nasty! Behind the piano and strung from chandeliers were lines of spider webs. As one of us was about to get into the shower upstairs, we noticed the shower pull didn't work. How inconvenient! When we reached out to the rental company, they said that they knew about it from the previous renters and it needed to be fixed. Why wasn't it fixed before we rented it? The home is great for families, but take your own soap! Each bathroom was supplied with one makeup remover pad. We had to go into town to buy soap for the kitchen and bathrooms. Please consider upping the quality of hand towels in this home. We had 2 paper-thin towels that were not absorbent. When paying this much, it would be nice to have decent hand towels (easy, cheap fix). We prepped food one night during our stay and had to wash the pans prior to cooking. Very nice home, cleanliness was average.