Terraza en la azotea

Opiniones sobre Hotel Villa Pamphili Roma

4 out of 5
Hotel Villa Pamphili Roma
Via Della Nocetta 105, Rome, RM

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 131 de 207 opiniones" "
Evaluación: 8 - Bueno. 46 de 207 opiniones" "
Evaluación: 6 - Aceptable. 18 de 207 opiniones" "
Evaluación: 4 - Mediocre. 5 de 207 opiniones" "
Evaluación: 2 - Terrible. 7 de 207 opiniones" "

9,4/10

Limpieza

9,0/10

Personal y atención

9,0/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Damaris

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Stefano, Guest Relation & Club Manager el 6 oct. 2023
Thank you for your feedback. Very happy that we met yout expectation. Hoping to see you soon again. Ciao from Roma

10/10 Excelente

Diego

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ok
Se hospedó 3 noches en septiembre de 2023
Respuesta de Stefano, Guest Relation & Club Manager el 19 sept. 2023
Thank you Diego for your feedback. Hoping to see you soon again in our Urban Resort. Ciao from Roma!

10/10 Excelente

Juan

Se hospedó 3 noches en julio de 2023
Respuesta de Stefano, Guest Relation & Club Manager el 21 ago. 2023
Thank you for your feedback. So happy that we met your expectations. Hoping to see you soon again in our Urban Resort. Ciao from Roma

10/10 Excelente

Jorge

Se hospedó 1 noche en junio de 2023
Respuesta de Stefano, Guest Relation & Club Manager el 28 jul. 2023
Thank yo for your feedback. We hope to see you soon again in our Urban Resort.

10/10 Excelente

Jorge

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Me gustó la amplitud de las instalaciones, la atención de todo el personal es excelente, el desayuno, la piscina es maravillosa. las habitaciones son limpias, renovadas, cómodas. Solamente falta transportación sin costo a Roma ( un lugar ideal sería Trastevere).
Se hospedó 3 noches en junio de 2023
Respuesta de Stefano, Guest Relation & Club Manager el 16 jul. 2023
Thank you for sharing your feedback about your recent stay at our hotel. We are pleased to hear that you enjoyed the spaciousness of our facilities and the excellent service provided by our staff. It's great to know that you appreciated the breakfast and found our pool to be wonderful. We take pride in maintaining clean, renovated, and comfortable rooms, and we are glad that they met your expectations. We appreciate your suggestion regarding complimentary transportation to Rome, particularly to the Trastevere area. We value guest feedback as it helps us identify areas for improvement. While we currently do not offer complimentary transportation, we will certainly consider your suggestion for future enhancements to our services. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. Should you require any further assistance or have any additional inquiries, please do not hesitate to reach out.

8/10 Bueno

Esther

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
El Hotel es comodo y esta en buen estado, solo que esta super lejos de todo, no hay nada alrededor para caminar , el servicio de transporte del hotel no es funcional, su gente es maravillosa en especial recibimos muchas atenciones de Valentina
Se hospedó 7 noches en abril de 2023
Respuesta de Stefano, Guest Relation & Club Manager el 1 may. 2023
Thank you Esther for taking the time to leave a review of our hotel. We are pleased to hear that you found our hotel comfortable and in good condition. We are sorry to hear that you felt our hotel is located far from everything and that the hotel shuttle service did not meet your expectations. We do offer a shuttle service to help guests get around, but we understand that it may not always be the most convenient option. We are delighted to hear that you received great attention from Valentina. Our team takes pride in providing our guests with excellent service, and we will be sure to share your feedback with her. Thank you again for choosing our hotel and we hope to have the opportunity to welcome you back in the future.

10/10 Excelente

Ramona

Le gustó: Limpieza, personal y atención, servicios
Se hospedó 1 noche en abril de 2022

6/10 Aceptable

Marc

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Spa extra kostenpflichtig und viel zu klein - Betten im Zimmer quietschten ohne Ende
Se hospedó 4 noches en abril de 2024
Respuesta de Stefano, Guest Relation & Club Manager el 1 may. 2024
Thank you for sharing your feedback. We're sorry to hear that you found the size of the SPA not up to your expectations and that you experienced squeaky beds in your room. The SPA is an additional service that incurs an extra cost as it offers a luxurious and wellness-focused experience for our guests. Regarding the beds, we would have been happy to accommodate a room change during your stay to ensure your comfort. We appreciate your comments and will take them into consideration to improve our services.

10/10 Excelente

massimo

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is brand new (fully refurbished) with high competence and taste. Personnel young, kind and dedicated. Parking is easy and not far from the centre. I will come back for sure.
Se hospedó 3 noches en abril de 2024
Respuesta de Stefano, Guest Relation & Club Manager el 1 may. 2024
Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay at our newly refurbished hotel and that our personnel exceeded your expectations with their youth, kindness, and dedication. It's great to know that you found parking easy and that our location, while not far from the center, provided convenience during your visit. We appreciate your kind words and are delighted to hear that you plan to return. We look forward to welcoming you back for another wonderful stay in the future. Warm regards,

10/10 Excelente

Natalie, MIAMI

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Stefano, Guest Relation & Club Manager el 27 abr. 2024
Thank you Natalie for your lovely feedback. Can't wait to see you soon again in our Urban Resort. Ciao from Roma!

10/10 Excelente

Arthur

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I’m a very experienced traveler: Hotel Pamphili is an up-to-date clean/trendy oasis, with great gym and grounds surrounding pool facilities. Also the food at this hotel is fantastic.
Se hospedó 2 noches en abril de 2024
Respuesta de Stefano, Guest Relation & Club Manager el 23 abr. 2024
Thank you for your kind words and for choosing to stay at Hotel Pamphili Roma. We're thrilled to hear that you, as an experienced traveler, found our hotel to be an up-to-date, clean, and trendy oasis. It's fantastic to know that you enjoyed our gym facilities and the beautiful grounds surrounding our pool area. We're especially pleased that you appreciated the quality of our food. Our culinary team works hard to provide delicious and memorable dining experiences for our guests. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can do to enhance your experience, please feel free to let us know. Best regards,

8/10 Bueno

Rakesh

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
1. There was a bigger group staying at that time. The music was loud in the evening when they were partying. I believe it can happen from time to time. I did not create any fuss about it. It was understandable. At other times, it was quiet and a safe surrounding. 2. I took a taxi to go to the city and back on most days. In the morning, there is a shuttle service to go to Rome. The shuttle service is Euro 5 per person. The taxi was around Euro 15 per journey to the nearest metro station.
Se hospedó 6 noches en abril de 2024
Respuesta de Stefano, Guest Relation & Club Manager el 16 abr. 2024
Thank you for your feedback. We're glad to hear that overall you enjoyed your stay with us. Regarding the noise from the larger group, we apologize for any inconvenience this may have caused. While we strive to ensure a peaceful environment for all our guests, occasional events or gatherings may lead to increased noise levels. We appreciate your understanding and patience in this matter. Regarding transportation, we're pleased to offer both shuttle service and assistance with taxi arrangements to help our guests explore the city conveniently. We understand that the cost of transportation can add up, and we appreciate your feedback on this aspect of your stay. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Warm regards,

10/10 Excelente

Jose

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location is excellent, all the facilities are fist class and the service is nothing out of extraordinary. Breakfast buffet is absolutely superb with choices for all tastes and the service during breakfast was very effective and welcoming. The food in the restaurant was a traditional feat with a modern twist providing a great dinning experience without leaving the property. Love Villa Pamphili. Jose, Ana and Melissa
Se hospedó 7 noches en abril de 2024
Respuesta de Stefano, Guest Relation & Club Manager el 13 abr. 2024
Thank you so much for your wonderful review! We're delighted to hear that you enjoyed the excellent location, first-class facilities, and extraordinary service at our hotel. It's fantastic to know that you found the breakfast buffet superb and that you had a great dining experience at our restaurant. We truly appreciate your kind words and look forward to welcoming you back to Villa Pamphili in the future!

10/10 Excelente

Pietro Rosario

Se hospedó 1 noche en abril de 2024
Respuesta de Stefano, Guest Relation & Club Manager el 19 abr. 2024
Grazie per la sua recensione! Siamo felici che abbia avuto un ottimo soggiorno. Speriamo di rivederla al più presto

10/10 Excelente

Sofia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel could not have been a better choice! Its beautiful inside and out, cozy, clean, and the service is great all throughout!!The breakfast was something to look forward to each day, Diana being one of the nicest people to help out whenever needed. Also try a spa day if time permits! 20 mins from center rome and train stations, accesible by taxi/Uber.
Se hospedó 6 noches en marzo de 2024
Respuesta de Stefano, Guest Relation & Club Manager el 13 abr. 2024
Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience at our hotel. It's great to know that you found the hotel beautiful, cozy, and clean, and that you appreciated the excellent service provided by our staff. We're glad that Diana was able to assist you and that you enjoyed the breakfast each day. A spa day sounds like the perfect way to relax and unwind! Thank you for recommending it. We're delighted that our location worked well for your needs, and we hope to welcome you back again soon for another enjoyable stay!

8/10 Bueno

Maria

Le gustó: Limpieza, personal y atención
Se hospedó 6 noches en marzo de 2024
Respuesta de Stefano, Guest Relation & Club Manager el 5 abr. 2024
Thank you for your feedback. Can't wait to see you soon again in our Urban Resort

6/10 Aceptable

Giuseppe

Viajó con su familia
Le gustó: Limpieza, personal y atención
WLAN schlecht, Telefonate im Zimmer kaum möglich, Essen für Hotelgäste etwas zu teuer
Se hospedó 6 noches en marzo de 2024
Respuesta de Stefano, Guest Relation & Club Manager el 30 mar. 2024
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the WLAN connection and the difficulty in making phone calls from your room. We understand the importance of reliable connectivity and will address this matter promptly to ensure a better experience for our guests in the future. Regarding your comment about the pricing of meals for hotel guests, we appreciate your input. We continuously review our pricing to ensure it aligns with the value we offer, but we will take your feedback into consideration as we strive to provide a more satisfactory dining experience. We value your patronage and hope to have the opportunity to welcome you back for an improved stay in the future. Best regards,

6/10 Aceptable

Duangjai

Se hospedó 4 noches en marzo de 2024
Respuesta de Stefano, Guest Relation & Club Manager el 19 abr. 2024
Thank you for your feedback. We're happy you had a good stay. Can't wait too see you soon again in our Urban Resort. Ciao from Roma!

10/10 Excelente

Nestor De La

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I want to thank you for the very good attention in your beautiful and clean hotel, it was truly a wonderful experience to receive help early even though it was not yet the check in, thanks to Giorgio for his generosity, also to Sandra for her help and patience in helping us in the tours, also to Gianmarco and Prince for taking care of us always with much joy and courtesy... thanks to this beautiful place that has left us a beautiful memories. Nestor & Sarah D.
Se hospedó 7 noches en marzo de 2024
Respuesta de Stefano, Guest Relation & Club Manager el 30 mar. 2024
Thank you so much for your kind words. We are thrilled to hear that you had a wonderful experience during your stay at our beautiful and clean hotel. Providing excellent attention to our guests is always our top priority, and we are delighted that you felt well taken care of. We will make sure to pass along your gratitude to Giorgio for his generosity, Alessandra for her helpfulness and patience in assisting you with tours, as well as Gianmarco and Prince for their joyful and courteous service. They will be pleased to know that they contributed to making your stay memorable. We are grateful for the opportunity to host you, and we are thrilled that you have beautiful memories of your time with us. Please do not hesitate to reach out if you ever decide to visit us again in the future. We would love to welcome you back. Warm regards

10/10 Excelente

Suneeta

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I went there with my kids on a mini break and the hotel was beautiful and clean. The surrounding is nice and picturesque. The staff were very helpful and friendly, breakfast was nice all through out our stay. The hotel was about 15 mins away from the city centre but the Uber drivers are amazing. A very very good stay overall
Se hospedó 3 noches en febrero de 2024
Respuesta de Stefano, Guest Relation & Club Manager el 15 feb. 2024
Thank you for taking the time to share your experience with us. We are delighted to hear that you and your kids enjoyed your mini break at our hotel. It's fantastic to know that you found the hotel beautiful and clean, and that you appreciated the nice and picturesque surroundings. We are especially pleased to hear your positive comments about our helpful and friendly staff. Providing excellent service is our priority, and it's great to see that reflected in your feedback. We're glad you enjoyed the breakfast throughout your stay, and we appreciate your understanding regarding the distance from the city center. We're thrilled to hear that the Uber drivers were able to enhance your overall experience. Thank you once again for choosing our hotel for your mini break. We look forward to welcoming you and your family back for another very good stay in the future. Best regards,

8/10 Bueno

Vincenzo

Se hospedó 1 noche en febrero de 2024
Respuesta de Stefano, Guest Relation & Club Manager el 25 mar. 2024
Grazie Vincenzo per l'ottima recensione. Speriamo di rivederla al più presto nel nostro Urban Resort.

10/10 Excelente

gioacchino

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Unica pecca,albergo lontano dal centro,spostamenti in taxi ( che costano) altrimenti la naveþa con i propri orari Soggiorno, però eccellente.
Se hospedó 3 noches en febrero de 2024
Respuesta de Stefano, Guest Relation & Club Manager el 12 feb. 2024
Grazie mille per aver dedicato del tempo a condividere la sua esperienza con noi. Siamo felici di sapere che il suo soggiorno è stato eccellente. Ci dispiace per l'inconveniente legato alla posizione, che ha reso necessari gli spostamenti in taxi. Riconosciamo che la comodità della posizione è un elemento chiave per molti ospiti, e apprezziamo il suo feedback in proposito. Abbiamo preso nota della sua osservazione e continueremo a valutare le opzioni per migliorare l'accessibilità e i trasporti per i nostri ospiti. Nel frattempo, siamo lieti che abbia apprezzato il suo soggiorno nonostante questo inconveniente. Speriamo di darle nuovamente il benvenuto in futuro e di poterle offrire un'esperienza ancora più piacevole. Cordiali saluti,

8/10 Bueno

Maria elena

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Stefano, Guest Relation & Club Manager el 12 feb. 2024
Grazie mille per aver dedicato del tempo a condividere la sua esperienza con noi. Siamo felici di sapere che il suo soggiorno è stato eccellente. A presto!

10/10 Excelente

Gokhan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en enero de 2024
Respuesta de Stefano, Guest Relation & Club Manager el 4 feb. 2024
Thank you for your lovely review. Can't wait to see you soon again in our Urban Resort. Ciao from Roma!

8/10 Bueno

Bjorn

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lite på siden men trivelig, flott frokost
Hyggelig sted, litt på siden av sentrale deler. Flott hotel, trivelig og hjelpsom personale og en fantastisk frokost.
Se hospedó 3 noches en enero de 2024
Respuesta de Stefano, Guest Relation & Club Manager el 31 ene. 2024
Thank you for your review! We appreciate your feedback. We're glad to hear that you found our hotel pleasant, with friendly and helpful staff. It's also great to know that you enjoyed our fantastic breakfast. We hope to welcome you back in the future!

10/10 Excelente

Assunta

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Stefano, Guest Relation & Club Manager el 28 ene. 2024
Grazie Assunta per l'ottima recensione. Speriamo di rivederla al più presto nel nostro Urban Resort.

10/10 Excelente

Tommaso

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Stefano, Guest Relation & Club Manager el 9 ene. 2024
Grazie infinite per la sua gentile recensione! Siamo davvero lieti di sapere che la sua esperienza con noi è stata positiva. Il suo feedback è prezioso per noi e ci incoraggia a continuare a migliorare. Sarà un piacere accoglierla di nuovo presto. Grazie ancora per la sua preferenza e per aver condiviso la sua opinione con noi.

8/10 Bueno

Azariel

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I enjoyed the cleanliness of the property. The front desk contains helpful information about how to get around the city and the hotel has a shuttle. However, the shuttle only takes you to a main city square, but use the map to walk to other locations or catch public transportation. I received a free room upgrade with a wonderful view.The breakfast buffet was nice and I thoroughly enjoyed the pleasant service from Yaya, Diana, and Irene the most. Overall, this is a wonderful stay whether you're traveling with a small group or a family.
Se hospedó 6 noches en diciembre de 2023
Respuesta de Stefano, Guest Relation & Club Manager el 9 ene. 2024
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed the cleanliness of the property and found the front desk information helpful for navigating the city. We appreciate your feedback on the shuttle service and will consider ways to enhance its convenience. We're delighted that you received a complimentary room upgrade with a fantastic view and that the breakfast buffet met your expectations. It's wonderful to hear that Yaya, Diana, and Irene provided you with pleasant service—we'll be sure to pass on your kind words to them. We look forward to welcoming you back, whether you're traveling with a small group or a family. Thank you for choosing us, and we appreciate your valuable feedback!

2/10 Terrible

Andrey

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en diciembre de 2023
Respuesta de Stefano, Guest Relation & Club Manager el 9 ene. 2024
Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your less than satisfactory experience with us. We strive to provide the best possible service to all our guests, and it is disheartening to learn that we fell short in your case. Your concerns are important to us, and we would appreciate the opportunity to better understand the specifics of your experience. If you could provide additional details or contact us directly, we would be more than happy to address and resolve any issues you encountered. We value your feedback as it helps us improve, and we hope to have another chance to make things right for you in the future. Thank you for bringing this to our attention. Sincerely,

8/10 Bueno

Luca

Se hospedó 1 noche en diciembre de 2023
Respuesta de Stefano, Guest Relation & Club Manager el 9 ene. 2024
Grazie infinite per la sua gentile recensione! Siamo davvero lieti di sapere che la sua esperienza con noi è stata positiva. Il suo feedback è prezioso per noi e ci incoraggia a continuare a migliorare. Sarà un piacere accoglierla di nuovo presto. Grazie ancora per la sua preferenza e per aver condiviso la sua opinione con noi.

10/10 Excelente

ELHAM

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfect in every way
Se hospedó 7 noches en diciembre de 2023
Respuesta de Stefano, Guest Relation & Club Manager el 9 ene. 2024
Thank you so much for your kind review! We are delighted to hear that your experience with us was positive. Your feedback is valuable to us and encourages us to continually improve. It will be a pleasure to welcome you back soon. Thanks again for choosing us and for sharing your thoughts with us.

10/10 Excelente

Riccardo

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en diciembre de 2023
Respuesta de Stefano, Guest Relation & Club Manager el 2 ene. 2024
Grazie mille Riccardo per l'ottima recensione. Speriamo di rivederla al più presto nel nostro Urban Resort

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Ottimo hotel e servizi
Se hospedó 4 noches en diciembre de 2023
Respuesta de Stefano, Guest Relation & Club Manager el 27 dic. 2023
Thank you so much for your amazing feedback. Hoping to see you soon again in our Urban Resort.

10/10 Excelente

Olga

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect! Welcoming, charming, outstanding. Can’t even imaging being here during the summer month. Super! Thank you!!!! Special thanks to Paolo. :) Bona Natale!
Se hospedó 3 noches en diciembre de 2023
Respuesta de Stefano, Guest Relation & Club Manager el 27 dic. 2023
Thank you so much for your wonderful review! We are delighted to hear that your experience with us was perfect, welcoming, and charming. It's always our goal to provide outstanding service, and we're thrilled that we were able to meet your expectations. We appreciate your kind words about our team member Paolo, and we'll be sure to pass on your special thanks to him. It's great to know that he made a positive impact on your visit. As for the summer months, we hope you get the chance to experience our hospitality again during that time. We strive to make every season memorable for our guests. Wishing you a joyful Buon Natale and looking forward to welcoming you back in the future! Best regards,

10/10 Excelente

Elvano

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Bellisimo
Se hospedó 3 noches en diciembre de 2023
Respuesta de Stefano, Guest Relation & Club Manager el 16 dic. 2023
Grazie per la sua ottima recensione. Speriamo di rivederla al più presto nel nostro Urban Resort!

10/10 Excelente

Joanna

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was absolutely divine from the pool/breakfast spread/spa. We had a wonderful time and now we are planning to go back next year and repeat this vacation.
Respuesta de Stefano, Guest Relation & Club Manager el 11 dic. 2023
Thank you so much for taking the time to share your delightful experience with us! We're thrilled to hear that your stay was absolutely divine, and that you enjoyed the pool, breakfast spread, and spa. It's always our goal to provide a memorable and enjoyable experience for our guests, and we're delighted to know that we succeeded in making your vacation special. We look forward to welcoming you back next year! If there's anything specific you loved about your stay or any preferences you have, please feel free to let us know. We want to ensure that your next visit is just as wonderful, if not even better. Thank you once again for choosing us, and we can't wait to have you back for another fantastic getaway! Best regards,

10/10 Excelente

onur

Se hospedó 3 noches en diciembre de 2023
Respuesta de Stefano, Guest Relation & Club Manager el 5 dic. 2023
Thank you for your lovely feedback. So happy that we met your expectations. Cant' wait to see you soon again in our Urban Resort. Ciao from Roma!

10/10 Excelente

Zsolt

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de Stefano, Guest Relation & Club Manager el 5 dic. 2023
Thank you for your lovely feedback. So happy that we met your expectations. Cant' wait to see you soon again in our Urban Resort. Ciao from Roma!

10/10 Excelente

giuseppe

Se hospedó 2 noches en noviembre de 2023
Respuesta de Stefano, Guest Relation & Club Manager el 19 dic. 2023
Grazie per l'ottima recensione! Speriamo di rivederla al più presto!

10/10 Excelente

Paolo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
OTTIMA STRUTTURA
Se hospedó 1 noche en noviembre de 2023
Respuesta de Stefano, Guest Relation & Club Manager el 29 nov. 2023
Thank you so much Alexander for taking the time to share your positive experience with us! We sincerely appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

10/10 Excelente

Mauro

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Struttura pulita tranquilla e confortevole
Se hospedó 1 noche en noviembre de 2023
Respuesta de Stefano, Guest Relation & Club Manager el 29 nov. 2023
Thank you so much for taking the time to share your positive experience with us! We sincerely appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

10/10 Excelente

Lutfi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Stefano, Guest Relation & Club Manager el 19 nov. 2023
Thank you so much for taking the time to share your thoughts on your recent stay with us. We hope to have the pleasure of welcoming you back in the future. Warm regards,

8/10 Bueno

Noëlle

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Très bel hôtel au calme de très belles chambres les personnels et aux petits soins le spa est également superbe le seul petit bémols pour moi les transports en commun qui sont à 15 minutes de marche de l'hôtel. Mais pour le calme et les services proposés je recommande
Se hospedó 2 noches en noviembre de 2023
Respuesta de Stefano, Guest Relation & Club Manager el 12 nov. 2023
Noelle, nous vous remercions sincèrement pour votre aimable commentaire! Nous sommes ravis d'apprendre que vous avez apprécié la tranquillité de notre hôtel, ainsi que nos chambres spacieuses et le service attentionné de notre personnel. C'est un plaisir de savoir que vous avez également profité du superbe spa. Nous comprenons que la distance aux transports en commun puisse être un inconvénient pour vous, et nous apprécions votre compréhension à ce sujet. Nous sommes constamment à la recherche de moyens pour améliorer l'expérience de nos clients, et vos commentaires sont précieux à cet égard. Nous sommes reconnaissants de votre recommandation malgré ce petit inconvénient. Nous espérons avoir le plaisir de vous accueillir à nouveau dans notre établissement à l'avenir. Merci d'avoir choisi notre hôtel et de nous faire part de votre expérience positive!

10/10 Excelente

Azeez

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en noviembre de 2023
Respuesta de Stefano, Guest Relation & Club Manager el 11 nov. 2023
Thank you for your wonderful review! We're delighted to hear that you had a positive experience during your stay. We look forward to the opportunity to welcome you back in the future. Best regards,

8/10 Bueno

Mariya

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We did not have wi fi. It was really difficult bc of this. Otherwise, everything was perfect 👍
Se hospedó 2 noches en noviembre de 2023
Respuesta de Stefano, Guest Relation & Club Manager el 7 nov. 2023
We sincerely apologize for the inconvenience you experienced during your stay at our establishment due to the lack of Wi-Fi. We would like to explain that it was a temporary issue that affected only Apple devices and occurred for just one day. We understand how important it is to have access to reliable internet, and we regret that you were deprived of it for a brief period.We are pleased to hear that, aside from this issue, the rest of your stay was perfect. We greatly appreciate your positive feedback and hope you will give us another chance in the future. We will do our best to ensure everything is perfect for your next stay. Thank you once again for choosing our establishment, and we hope to welcome you back soon. Best regards

10/10 Excelente

Grigory, Hollandale Beach

Se hospedó 6 noches en octubre de 2023
Respuesta de Stefano, Guest Relation & Club Manager el 29 nov. 2023
Thank you so much Alexander for taking the time to share your positive experience with us! We sincerely appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

10/10 Excelente

federico

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La struttura è in una zona tranquilla con ampio parcheggio. Hanno a disposizione un servizio navetta e un servizio taxi. Spesa taxi modesta per qualunque zona del centro. Personale super gentile. Colazione SUPER Super consigliato
Se hospedó 3 noches en octubre de 2023
Respuesta de Stefano, Guest Relation & Club Manager el 4 nov. 2023
Grazie mille Federico pe l'ottima recensione. Siamo felici di sapere che abbia apprezzato la posizione e i servizi che il nostro Urban Resort offre. Speriamo di rivederla al più presto.

4/10 Mediocre

Giuseppa

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2023
Respuesta de Stefano, Guest Relation & Club Manager el 4 nov. 2023
We're truly sorry to hear that your recent stay with us didn't meet your expectations. Your feedback is important to us, and we apologize for any inconvenience you may have experienced. We are committed to providing the best possible experience for our guests, and we will take your comments into account as we work to improve our services. We appreciate your feedback and hope that you would consider giving us another opportunity to provide you with a better experience in the future. Sincerely,

8/10 Bueno

Mauro

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Just the Place into the city Is quite fare from the historic centre. But hotel Is eccellente ti stay
Se hospedó 1 noche en octubre de 2023
Respuesta de Stefano, Guest Relation & Club Manager el 4 nov. 2023
Thank you for taking the time to share your feedback about your stay with us. We're delighted to hear that you found our hotel excellent for your stay. We understand that our location is a bit farther from the historic center of the city, and we appreciate your understanding in this regard. We strive to provide a comfortable and enjoyable experience for our guests, and we're pleased that you had a positive impression of the hotel. Your kind words are truly appreciated, and we hope to have the pleasure of hosting you again in the future. If there's anything specific you'd like to see or experience during your next stay, please don't hesitate to let us know. Thank you for choosing us as your accommodation in the city. Best regards,

10/10 Excelente

Michael

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en octubre de 2023
Respuesta de Stefano, Guest Relation & Club Manager el 4 nov. 2023
Thank you for taking the time to share your feedback about your stay with us. We're delighted to hear that you found our hotel excellent for your stay. Thank you for choosing us as your accommodation in the Eternal City. Best regards,