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Opiniones sobre Tortuga Bay Hotel

5 out of 5
Tortuga Bay Hotel
Higuey, Punta Cana, La Altagracia

Opiniones

9,8

Excepcional

Evaluación: 10 - Excelente. 74 de 81 opiniones" "
Evaluación: 8 - Bueno. 5 de 81 opiniones" "
Evaluación: 6 - Aceptable. 1 de 81 opiniones" "
Evaluación: 4 - Mediocre. 1 de 81 opiniones" "
Evaluación: 2 - Terrible. 0 de 81 opiniones" "

10/10

Limpieza

9,8/10

Personal y atención

9,8/10

Servicios

9,8/10

Estado de la propiedad e instalaciones

10/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Manuel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
El personal digno de un hotel d lujo nos fuimos muy felices
Se hospedó 2 noches en mayo de 2023
Respuesta de Blanca Alcantara el 29 may. 2023
Estimado Manuel, Muchas gracias por sus comentarios, estaremos compartiendolos con el equipo. Esperamos su regreso muy pronto.Saludos cordiales

10/10 Excelente

MYRIAN E

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Un lugar en el mundo
Hermoso lugar, hermosa su gente. Todo perfecto.
Se hospedó 2 noches en marzo de 2023
Respuesta de Blanca Alcantara el 11 abr. 2023
Myrian, Muchas gracias por sus comentarios, los mismos seran compartidos con el equipo, esperamos verles muy pronto de regreso en Tortuga Bay

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
El servicio impecable …. El lugar lindisimo y muy bien cuidado todo !!!
Se hospedó 6 noches en julio de 2021

10/10 Excelente

Wendy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en junio de 2021

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Es un hotel de lujo con un servicio y atención de alto nivel, las instalaciones y facilidades son superiores
Se hospedó 2 noches en abril de 2019
Respuesta de Angel el 1 may. 2019
Estimado Cliente, muchas gracias por hospedarse con nosotros! Agradecemos su valoración. Nuestro equipo se encuentra muy feliz de que recibió un nivel alto de atención y que disfruto de nuestras instalaciones. Esperamos poder darle la bienvenida en nuestro pequeño pedazo de paraíso, Tortuga Bay Hotel, nuevamente en un futuro próximo.

10/10 Excelente

Alenka, Santiago, Chile

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel para los que no quieren All Inlcusive
Perfecto para el que quiere tranquilidad y buen servicio y estar a pasos de la playa. Si bien solo esta incluido el desayuno y los restaurantes son caros... se puede ir al Village y comer en ricos restaurantes... para gente que quiere estar alejada de la masa, shows y buffets esto es simplemente perfecto
Respuesta de Jackie el 12 abr. 2014
Estimado Señor y Señora Alenka , Deseamos agradecerle por los comentarios hechos sobre su reciente estancia en Tortuga Bay . Estamos profundamente comprometidos en alcanzar la satisfacción total de nuestros huéspedes, por lo que su opinión es muy importante para nosotros. Le garantizamos que en Tortuga Bay tiene el compromiso de proporcionar servicio de calidad más allá de las expectativas de nuestros huéspedes, y es un placer para nosotros saber que hemos alcanzado nuestra meta. Esto consolida definitivamente nuestra filosofía de buscar el nivel más alto de la excelencia del servicio. Una vez más, gracias por sus comentarios y por el tiempo valioso que usted tomó para compartir su experiencia con nosotros. Esperamos poder darle la bienvenida otra vez mas Tortuga Bay y tener la ocasión de servirle en una futura ocasión. Me quedo de usted, Muy atentamente Vincenzo Calcerano GERENTE GENERAL TORTUGA BAY

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Respuesta de Jackie el 19 abr. 2014
Dear Anonimo, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Expedia ! It is always a pleasure to receive feedback from our guest. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation. Once more, thank you for your comments. We hope to be able to welcome you again at Tortuga Bay Puntacana Resort & Club , and give you a “ one- of a- kind’’ Leading Experience . Your sincerely, Vincenzo Calcerano General Manager Tortuga Bay Puntacana Resort & Club

10/10 Excelente

Jose Cojab

Viajó con su familia
Le gustó: Servicios
Beautiful place
Se hospedó 6 noches en abril de 2024
Respuesta de Blanca Alcantara el 10 abr. 2024
Dear Mr. Cojab Thank you for sharing your comments about Tortuga Bay we look forward to welcome you backKind regards

10/10 Excelente

Jean Olivia, New York

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Spectacular view! Just lovely. Incredible service.
Se hospedó 3 noches en febrero de 2024
Respuesta de Blanca Alcantara el 28 feb. 2024
Dear Mrs. Roiphe, Thank you very much for sharing your comments about your stay.We look forward to welcome you backKind regards

10/10 Excelente

Dereje

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
All around top class.
Se hospedó 6 noches en noviembre de 2023
Respuesta de Blanca Alcantara el 31 dic. 2023
Dear Mr. DerejeThank you very much for sharing your comments. We look forward to welcome you and your family back to Tortuga Bay,Kind regards

10/10 Excelente

Robert

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was the best trip from the moment we got off the plane. Straight to VIP area- cold beer and water etc. Bags are found and you are walked thru Security to a van to take you 15 minutes to hotel. Great service from all Embajadores team at Tortuga Bay, booked your spa your golf your dinners private yoga drivers to dinner. Carlos Antonio and Felix and Juan Julio, Antonio and his smile. Joseph was a great host too.
Se hospedó 7 noches en noviembre de 2023
Respuesta de Blanca Alcantara el 20 nov. 2023
Dear Robert,Thank you very much for sharing your feedback, we are very happy to learn you have enjoyed your stay with us.Your comments will be shared with our team.Looking forward to your return

10/10 Excelente

Nancy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en septiembre de 2023
Respuesta de Blanca Alcantara el 11 sept. 2023
Dear Nancy,Thank you very much for your feedback.Looking forward to welcoem you back to Tortuga Bay.

10/10 Excelente

Noemi

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice , clean , friendly staff, good service. Very vip status . Will return next year 😊
Se hospedó 6 noches en julio de 2023
Respuesta de Blanca Alcantara el 21 jul. 2023
Dear Ms. Noemi, thank you very much for your recent stay in Tortuga Bay. Thank you for sharing your comments. Looking forward to welcome you back.Kind regards

10/10 Excelente

Eligia

Le gustó: Limpieza, personal y atención, servicios
Se hospedó 3 noches en junio de 2023
Respuesta de Blanca Alcantara el 21 jul. 2023
Dear Eligia,Thank you very much for your comments about your stay.Kind regards

10/10 Excelente

Brian

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything about Tortuga is world class from the VIP service through customs, to the facilities, to the amazing service. Our ambassador Ciara was the best! She made sure every ask we had was taken care of quickly and to perfection. We will definitely revisit Tortuga again soon!
Se hospedó 4 noches en mayo de 2023
Respuesta de Blanca Alcantara el 30 may. 2023
Dear Mr. Brian,Thank you for sharing your value feedback, we are gald you have enjoyed the service, Ciara will be recognized. We are glad you have already thoughts to visit us againKind regards

10/10 Excelente

carlos

Viajó en grupo
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Unforgettable experience Relaxing luxury with a unique Dominican flare Staff incredibly helpful with always a great smile Memorable vacation
Se hospedó 3 noches en marzo de 2023
Respuesta de Blanca Alcantara el 11 abr. 2023
Dear Mr. Rodriguez,Thank you very much for sharing your feedback, I will share with the team, we hope welcome you back very soon.Kind regards

10/10 Excelente

Gina

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
top notch
Se hospedó 3 noches en enero de 2023

10/10 Excelente

Lester

Se hospedó 3 noches en julio de 2022

10/10 Excelente

JULIA

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Excellent experience
Se hospedó 4 noches en junio de 2022

10/10 Excelente

Pamela

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I had one of the most amazing stay at Tortuga bay! Service , surroundings, comfort A plus!! Travelled alone and it gave me the peace and serenity I needed to relax . Location was great and driving in the area was super easy. I have already booked to come back in Dec!!!
Se hospedó 7 noches en mayo de 2022

10/10 Excelente

Cameron

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en septiembre de 2021

10/10 Excelente

STEPHEN

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing Stay. This hotel is JUST PERFECT.
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This amazing hotel located in the east coast of the Dominican Republic is the perfect definition of paradise. Tortuga bay Punta Cana earns my 5 starts based on; Quality, Customer Connection and Going the extra mile. With paradisiac beaches, excellent dining experience, a Staff with the professionality, discretion and opportune interaction Tortuga bay goes to the TOP of my list of places to go to RELAX. Thank you Loraine and Carlos our villa managers, and all the staff in this well taken care of "stress free heaven".
Se hospedó 3 noches en mayo de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 7 noches en marzo de 2021
Respuesta de Angel el 22 mar. 2021
Dear Guest, Thank you for staying with us! We genuinely appreciate your feedback and sincerely look forward to welcoming you again to our little slice of paradise, Tortuga Bay Puntacana Resort & Club.

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en enero de 2021
Respuesta de Angel el 15 feb. 2021
Dear Guest, Thank you very much for staying with us! We sincerely appreciate your feedback and genuinely hope to welcome you again to our marvelous Tortuga Bay Puntacana Resort & Club.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean hotel/resort. Excellent customer service.
Se hospedó 4 noches en enero de 2021
Respuesta de Angel el 21 ene. 2021
Dear Guest, Thank you for staying with us. We genuinely appreciate your feedback. Our team is thrilled you received excellent customer service and enjoyed your stay with us. At Tortuga Bay, we do nothing but our utmost effort in providing unforgettable memories and the best experiences our guests can have. We will be more than delighted to welcome you again as you are already part of the Tortuga Bay family.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2020
Respuesta de Angel el 23 ene. 2020
Dear Guest, thank you very much for staying with us at our little slice of paradise, the Tortuga Bay Hotel. It was a pleasure for us to host you in our beautiful property. We would be more than delighted to welcome you again to our Tortuga Bay Hotel so you can enjoy the PUNTACANA Resort & Club's unforgettable experience again. We sincerely look forward to seeing you soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2019
Respuesta de Angel el 23 dic. 2019
Dear guest, thank you very much for staying with us. We sincerely appreciate your feedback and look forward to welcoming you to our little slice of paradise, Tortuga Bay Hotel.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Attention to detail was exceptional! It is a perfect size with unbelievable beach access, service and food!
Se hospedó 4 noches en diciembre de 2019
Respuesta de Angel el 10 dic. 2019
Dear Guest, thank you very much for staying with us! We sincerely appreciate your feedback and the time you have taken to post your review. Our team is very happy you received exceptional attention to detail during your stay, along with the excellent and personalized service we are known for at Tortuga Bay. In our resort, we do our utmost effort in delivering unforgettable memories to our customers while enjoying the PUNTACANA Resort & Club Experience. We look forward to welcoming you again soon.

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Gorgeous property with spacious and beautiful villas. Will definitely return.
Se hospedó 5 noches en noviembre de 2019
Respuesta de Angel el 3 dic. 2019
Dear Guest, thank you very much for staying with us! We truly appreciate your feedback. Our staff is very happy that you had a wonderful experience at our gorgeous Tortuga Bay Hotel. We would be more than delighted to welcome you back and enjoy the PUNTACANA Resort & Club experience.

10/10 Excelente

Domingo

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a unique experience. The Beach front provide view for amazing sunrise and sunset. The service was excellent, our Villa Manager (Luis) was very creative and prepared few surprises for me and my wife for our wedding anniversary. I would like to special thanks to Melissa Espinal (Reservations) for the service provided and we received everything we asked and more. The welcome process was very nice and warm, thanks Luis (Reception). The dinner was at Bamboo restaurant the food was amazing and the service the best. Thanks Carlos (waitress) The beach was Ok because the seagrass at the beach in front of the villages but you can find a better spot 100 meters to your left. We also visited la Reserva Ojos Indígenas which is an amazing natural park with beautiful lagoons and it was free because we were staying at Tortuga Bay. This is a must in Punta Cana. We spend only 1 night but it was amazing. Note: we traveled with a baby and the hotel.l provided a baby crib.
Se hospedó 1 noche en noviembre de 2019
Respuesta de Angel el 26 nov. 2019
Dear Domingo, thank you very much for staying with us. We sincerely appreciate your thorough and detailed feedback. Our team is very happy you had a unique experience at our beautiful Tortuga Bay Hotel. Delivering excellent and personalized service is one of the main characteristics of our property and therefore, it is more than a pleasure for us to provide nothing less than great service. We have conveyed your comments to our staff and management areas and they were very thrilled because of it. We would be more than delighted to welcome you again to enjoy the PUNTACANA Resort & Club experience at Tortuga Bay Hotel.

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved everything about Tortuga Bay Resort. It’s gorgeous, the staff was super friendly and helpful. Their motive was: We work you are on vacation! Very helpful when you’re on vacation with the children. They gave us a beautiful crib for our baby boy, and made him a birthday cake! We will be back for sure. We appreciate every minute we have spent it over there. Must see this place, highly recommended!!!
Se hospedó 7 noches en octubre de 2019
Respuesta de Angel el 6 nov. 2019
Dear Guest, Thank you very much for staying with us! We sincerely appreciate your feedback and the time you have taken to write such a kind review. Our team is very happy you loved everything about our Tortuga Bay Puntacana Resort & Club since they are very committed to excellence in providing the personalized service that is characteristic of our resort. Part of our mission is to always deliver unforgettable memories to our guests. Thank you for highly recommending us. We look forward to welcoming you and your family back again for another memorable experience at Tortuga Bay Paradise as you are already part of the Tortuga Bay Family!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Juste un rêve! Cadre paradisiaque, personnel d’exception... Un sans faute.
Se hospedó 7 noches en agosto de 2019
Respuesta de Angel el 8 oct. 2019
Dear guest, thank you very much for staying with us! We sincerely appreciate your feedback. Our staff is very happy you enjoyed your stay at our little slice of paradise, Tortuga Bay Hotel. We would be more than delighted to welcoming you again and soon at Tortuga Bay Hotel at Puntacana Resort & Club. As you are already part of the Tortuga Bay Family! 353/5000 Cher client, merci beaucoup d'avoir séjourné avec nous! Nous apprécions sincèrement vos commentaires. Notre personnel est très heureux que vous ayez apprécié votre séjour dans notre petit coin de paradis, le Tortuga Bay Hotel. Nous serions plus que ravis de vous accueillir à nouveau bientôt au Tortuga Bay Hotel du Puntacana Resort & Club. Comme vous faites déjà partie de la famille Tortuga Bay!

10/10 Excelente

Ihsan, Boston

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything about Tortuga Bay was excellent. This was our second visit to the resort and I don't know where to start: Villas, amenities, food/restaurants, the beach, the natural reserve, and the nearby restaurant Bachata Rosa were all top notch. Last but not least Villa Managers and the staff made our visit truly memorable. They arranged everything to our liking and did not miss any single detail. We are blown away..
Se hospedó 4 noches en julio de 2019
Respuesta de Angel el 12 ago. 2019
Dear Ihsan, thank you very much for staying at our beautiful Tortuga Bay Hotel. We sincerely appreciate the time you've taken to post such a thorough and positive feedback for us. It is a great pleasure for us that you consider our Puntacana Resort & Club complex as "excellent" and "top-notch". Our team is truly committed to excellence in service and in making our guests' stay an extraordinary and unforgettable one. These are the kind of details that become a meaningful difference in our guests' experience and as they have been part of the Tortuga Bay Family for so long, it is what makes our service stand out. We look forward to welcoming you and your family back again for another memorable experience at our little slice of paradise, Tortuga Bay as you are already part of the Tortuga Bay Family!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en julio de 2019
Respuesta de Angel el 23 jul. 2019
Dear guest, thank you very much for staying with us! We appreciate your feedback and sincerely look forward to welcoming you again to our little slice of paradise, Tortuga Bay Puntacana Resort & Club.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
THIS IS THE BEST HOTEL IN THE ENTIRE CARIBBEAN! Each staff member is committed in making sure you enjoy your stay and they treat you like family. they exceeded all my expectations and I can't wait to be back to such an amazing hotel.
Se hospedó 4 noches en junio de 2019
Respuesta de Angel el 15 jul. 2019
Dear guest, thank you for staying with us! We appreciate your great feedback. Our staff is very happy you enjoyed your stay at our beautiful Tortuga Bay Hotel. It is part of our mission, to always deliver a top-notch kind of service to all our customers as we rejoice in pleasing our guests and making them feel as comfortable as if they were at home. Looking forward to welcoming you again.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Is a perfect place to rest and relax. Everything is thinking to give you comfort and peaceful. The staff is friendly and you have your personal assistant all the time at a Movil. Your own gulf car to translate inside the complex. Wonderful naturals manantial waters to swimming and explore. Perfect food, all restaurant are 5 starts.
Se hospedó 1 noche en junio de 2019
Respuesta de Angel el 1 jul. 2019
Dear Guest, thank you very much for staying with us! We appreciate your feedback. Our team is very happy you had a perfect and relaxing experience at our little slice of paradise, Tortuga Bay Puntacana Resort & Club. It is our pleasure to always deliver the kind of personalized service that echoes within our guest's memories. We sincerely look forward to welcoming you again at our beautiful hotel.

10/10 Excelente

Cliente verificado

Se hospedó 5 noches en mayo de 2019
Respuesta de Angel el 27 may. 2019
Dear Guest, thank you for staying with us! We appreciate your feedback and sincerely look forward to welcoming you again at our little slice of paradise Tortuga Bay Hotel!

10/10 Excelente

Mitchel

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was perfect the staff the property. Golf carts, beach bikes, specially the rooms.
Se hospedó 5 noches en abril de 2019
Respuesta de Angel el 29 abr. 2019
Dear Mitchel, thank you very much for staying with us! We deeply appreciate your feedback. Our team is very happy that everything was perfect with your stay at our little slice of paradise, Tortuga Bay Hotel. We sincerely look forward to welcoming you again.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Amazing service. Staff great. The accommodations were outstanding. The VIP treatment from the moment we landed was top notch.
Se hospedó 4 noches en abril de 2019
Respuesta de Angel el 24 abr. 2019
Dear guest, thank you for staying with us! We appreciate your feedback. Our staff is very happy you experienced an amazing service with them and that you enjoyed our outstanding accommodations. We make it our mission to always provide all our guests that VIP treatment since the very moment you step foot in our airport throughout your entire stay in our beautiful Tortuga Bay Hotel. We sincerely look forward to welcoming you again.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
In diesem Hotel wird einem jeder Wunsch von den Lippen abgelesen. Das Hotel ist sehr privat und für Ruhe und Erholung perfekt. Die Mitarbeiter sind dabei einfach nur zuvorkommen und freundlich
Se hospedó 14 noches en abril de 2019
Respuesta de Angel el 3 may. 2019
Sehr geehrter Gast, vielen Dank für Ihren Aufenthalt bei uns! Wir freuen uns über Ihr Feedback. Unser Personal freut sich sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und Ihre Wünsche und Erwartungen erfüllt wurden. Wir sind sehr begeistert, dass Sie einen erholsamen und erholsamen Urlaub in unserem kleinen Paradies, dem Tortuga Bay Hotel, verbracht haben. Wir freuen uns, Sie wieder zu begrüßen.

10/10 Excelente

Peter

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Exclusiv, very privat and top quality.
Se hospedó 3 noches en abril de 2019
Respuesta de Angel el 16 abr. 2019
Dear Peter, thank you for staying with us at our little slice of paradise, Tortuga Bay Hotel. Our staff is very happy you experienced a great stay with us. We appreciate your feedback and sincerely look forward to welcoming you again.

10/10 Excelente

Cliente verificado

Se hospedó 5 noches en marzo de 2019
Respuesta de Angel el 1 abr. 2019
Dear guest, thank you for staying with us at our little slice of paradise Tortuga Bay Hotel. We appreciate your feedback and sincerely look forward to welcoming you again.

10/10 Excelente

Enrico

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 6 noches en febrero de 2019
Respuesta de Angel el 14 feb. 2019
Dear Enrico, thank you very much for staying with us! We sincerely appreciate your feedback. Our team is very happy that you had an excellent stay with us our little slice of paradise, Tortuga Bay Puntacana Resort & Club.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing service, beautiful villas facing the beach.
Se hospedó 7 noches en enero de 2019
Respuesta de Angel el 12 ene. 2019
Thank you very much for staying with us. We appreciate your feedback and really look forward to welcome you again at our little slice of paradise.

10/10 Excelente

david, Brooklyn New york

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
RESTFUL VACATION
WE JUST GOT BACK LAST NIGHT, AND I CANT WAIT TO GO BACK. EVERYTHYING FROM THE AIRPORT PICKUP TO THE RETURN TO AIRPORT WAS FIRST CLASS ALL THE WAY. THE STAFF WERE VERY FRIENDLY AND ALWAYS SO HELFUL. OUR VILLA WAS EVEN MORE BEAUTIFUL THAN THE PICTURES ON LINE. THE VIEW FROM OUR BALCONY WAS JUST GORGEOUS! THE ONLY DOWNSIDE WAS THE SEAWEED, BUT EVEN THAT DID NOT AFFECT OUR ENJOYMENT OF THE BEACH. THE STAFF WAS CONSTANTLEY RAKING AND CLEARING, BRINGING US WATER AND TOWELS. SPA WAS GREAT, WE HAD A FEW TREATMENTS AND FOUND THEM TO BE VERY GOOD. THE POOL AND BEACH AREA WERE RIGHT OUTSIDE THE SPA, WERE VERY NICE. OVERALL IF YOU ARE LOOKING FOR A RESTFUL VACATION THIS IS THE PLACE FOR YOU
Se hospedó 3 noches en noviembre de 2018
Respuesta de Angel el 17 nov. 2018
Dear Mr. David, Thank you very much for staying with us! We sincerely appreciate your positive feedback. All of our teams are very happy to know that you enjoyed your stay this much and that our VIP assistance in the airport and back, was to your liking. It is guests like you who always help us to achieve greater things each time since we are always aiming for perfection at Tortuga Bay. We are very flattered that our Six Senses Spa was also great for you. Did you know that ours, is the only Six Senses in all America? We look forward to welcoming you again Mr. David, we can assure you that you will experience an unforgettable stay.

10/10 Excelente

MTV, Washington DC

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Best hotel ever I have stayed in the DR. The service was excellent. They went above and beyond to make us happy. The rooms are a dream. Very well designed, beach front and with privacy. I will definitely go back.
Se hospedó 2 noches en noviembre de 2018
Respuesta de Angel el 13 nov. 2018
Dear MTV, Thank you very much for staying with us! Your feedback is very important. Out team is very happy to have met your expectations and having been able to provide you with an excellent service. Filling our guests with joy and happiness is one of our main goals and naturally, we make it our mission that our rooms, beach and property are always at their very best condition. We truly look forward to welcoming you again at our little slice of paradise!

10/10 Excelente

Bob, Savannah, GA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
What a wonderful experience. This hotel is composed of villas with the appointments and decor designed by Oscar De La Renta. The staff is amazing, attentive and provided five star service from the VIP treatment at the airport to the service at the restaurants to the turn down service at night. The resort is serene, peaceful and beautiful. A golf is provided with the villa and one has access to the entire 15000 acre resort and wildlife park. The property is immaculately maintained, clean, neat and groomed including the private beach. I cannot wait to go back.
Se hospedó 1 noche en noviembre de 2018
Respuesta de Angel el 7 nov. 2018
Dear Mr. Bob, Thank you very much for staying with us! We truly appreciate your feedback. Our staff is very happy that you had a wonderful experience at our Tortuga Bay Hotel. We would be delighted to welcome you back and have you make an even greater memory for we are always aiming to perfect our guest's moments with us.

10/10 Excelente

Wendy, Fort Myers, Florida

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Tortuga Bay Resort is heaven on earth. The property is absolutely exquisite and meticulously maintained. The service was like nothing we have ever experienced. Our every need was anticipated and everyone we came into contact with provided us with service that far exceeded our expectations. Highly recommended.
Se hospedó 4 noches en octubre de 2018
Respuesta de Angel el 2 nov. 2018
Dear Wendy, Thank you very much for staying with us at Tortuga Bay! Our team is very thrilled to receive such a great feedback. We are very happy that you enjoyed our property and that you had an expectation-exceeding service. This is exactly what we strive for on a daily basis, getting the WOW reaction from our guests. We sincerely look forward to welcome you again at our heavenly Tortuga Bay!

10/10 Excelente

Cliente verificado

Worth every penny
Amazing all the way round. Great staff, which always makes the difference with any hotel. Would stay here again in a heartbeat.
Se hospedó 3 noches en agosto de 2018
Respuesta de Angel el 19 sept. 2018
Thank you very much for staying with us. We appreciate your feedback and really look forward to welcome you again at our little slice of paradise.