The house is small, old, and the “luxury” listing is a stretch. We checked out on time at 10am. I received an irate phone call from Daphne at 3:46pm. Daphne was irate, saying we broke the dining room table, the coffee table & the glitter wrapping paper we used for Christmas was all over the sofa and I needed to buy her a new one, and her housekeeper had to spend an extra hour cleaning the property. We stripped all the beds, did all the laundry, the dishes and took out the trash. Trash day was written on the refrigerator and it fell on Christmas, we did not receive any notice regarding a new trash day so we put trash out the next day. The day I bought a bunch of fresh flowers from Fresh Market, I came home & could not find 1 vase in the entire home, so I reached out via email, only to receive a snarky comment from Daphne “are you having a party?!” I was decorating for my family. We had issues with cleanliness when we checked in & as you can see a variety of different things. However, it was Christmas week and we were spending time at our families homes in the surrounding areas. After Daphne’s irate phone call, she was going to send me pictures, because I had no idea what she was talking about with all the broken furniture…she never did. However, it being Christmas & having 2 small children I had lots of photos of my family & the furniture. I reached out to VRBO with the situation and sent them all my photos.
