Hoteles cerca de Plaza de la Cultura del Lago del Oeste en Hangzhou

"I had a wonderful stay at this hotel, and a big part of that was thanks to the exceptional service at the front desk—especially Isabella. From the moment I arrived, she was warm, professional, and genuinely attentive. What truly stood out was how she went above and beyond to make sure everything was taken care of, even anticipating needs before I had to ask. Whether it was handling requests efficiently, offering helpful local tips, or simply checking in to make sure my stay was comfortable,...

"Excelente. El super conserje Alex brindo la mejor atencion."

"Great staff , great location"

"Very convenient location, excellent staff "

"The room is nice and clean, metro station & shopping center is in walkable distance (3-5 mins walk). Excellent customer service. "

"El personal increíble, Polina la encargada de customer service siempre dispuesta a resolver y dar consejos. Me apoyaron con un conductor para dar un paseo y fue muy buena experiencia."

"The hotel is a business stay with all the required installations in a nice enivroment. The lobby seems to be always crowded and this makes the service in this area lacking personality. The rooms are very nice, however a bit small for this category of hotel. It is very well located for tourism purposes close to major shopping areas and the western lake."

"近熱門景點，亦在西湖景區附近，食店商場在可以步行到達。"

"Our family had a great stay at Haiwaihai Crown Hotel. The check in was very smooth and speedy; the room is spacious and clean, and very nice view. Due to our schedule, the staff also extended our check out time, which is very helpful! Thanks."

"房間大小適中、乾淨、冷氣溫度剛好、氛圍舒適；但是枕頭太軟，外加淋浴間的門容易滲水，需注意安全"

"Un buen hotel y céntrico, con buenas habitaciones y cómodas camas. Un buen servicio por parte del personal. Pero la WiFi era muy mala: débil y se desconectaba continuamente."

"very good"

"Clean room, the kitchen and other amenities. Will stay again "

"Loft room was a pleasant surprise. Spacious and modern. Great to unwind with the family after a long day of walking around West Lake. The location isn’t the best for access to the lake. Breakfast and lounge were also really great. Would recommend if you plan on staying several days. "

"Excellent place to hold our luggage while we go last minute shop"

"Marvellous.Just the breakfast is something different"

"Hotel con habitación grande pero con baño muy viejo . Limpieza correcta y vistas muy depecionantes a la parte trasera del hotel. Desayuno decepcionante a nuestro gusto salvo el zumo. "

"The staffs were very kind and friendly, and every day they clean my room. I'm very satisfied with their service. "

"Good Location"

"Es muy buen hotel, tranquilo y limpio! "