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Opiniones sobre Renaissance Paris Nobel Tour Eiffel Hotel

4 out of 5
Renaissance Paris Nobel Tour Eiffel Hotel
55-57 Avenue Raymond Poincare, Paris, Paris

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 176 de 368 opiniones" "
Evaluación: 8 - Bueno. 117 de 368 opiniones" "
Evaluación: 6 - Aceptable. 42 de 368 opiniones" "
Evaluación: 4 - Mediocre. 21 de 368 opiniones" "
Evaluación: 2 - Terrible. 12 de 368 opiniones" "

8,8/10

Limpieza

8,6/10

Personal y atención

7,6/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Maria

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2022

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente servicio de todo el personal, excelente ubicación
Se hospedó 4 noches en enero de 2020

8/10 Bueno

Bernardo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2019

10/10 Excelente

Gabriela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
El hotel muy bonito, muy bien ubicado; limpio y el personal muy amable. Nunca me tomaron nada de mi habitación aunque era poco descuidada. Lo único es que el desayuno los 5 días que estuve siempre fue igual no variaron ni un poquito.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2017
Respuesta de etx-sandrinebourgeois el 12 ene. 2018
Dear Anonymous, Happy New Year! Thank you so much for your rating! Kind regards. Sandrine

10/10 Excelente

Gregorio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en octubre de 2017

10/10 Excelente

Maria Delia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel excelente
Nuestra estancia fue muy placentera, estuvieron atentos de todas nuestras necesidades, lo recomiendo ampliamente.

10/10 Excelente

Fernandi, de México

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel en muy buena zona
Todo bien, excepto que el baño es muy chico, la regadera apenas y cabes. Lo demas esta bn.

8/10 Bueno

Lina marcela, Colombia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Comodidad de la habitación
Él hotel estuvo perfecto por la ubicación a unas cuadras de la torre Eifel no tiene incluido el desayuno decía nuestro cuarto tenía vista al jardín pero así no fue tenía vista horrible.

2/10 Terrible

Analia, Buenos Aires

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Limpieza, personal y atención
Hotel hermoso pero nos robaron en la habitacion!
El hotel realmente es precioso, al igual que las habitaciones, los servicios y el desayuno. Pero lamentablemente me robaron de la habitacion nro 110, una cartera de alta gama que me compre en mi estadia. Estamos a 15 dias de lo sucedido y todavia ni se comunicaron conmigo ya que quedaron en ver las camaras de seguridad etc. El robo fue la noche anterior a irnos y me di cuenta cuando estaba haciendo las valijas para partir al otro dia a Londres. Directamente me sacaron la cartera de la bolsa de compras, ni la habia estrenado. Una situacion muy fea que nunca nos habia pasado en ningun hotel. Te pone mal en las vacaciones. El hotel me pedia que haga la denuncia policial cuando eran las 22 hs y mi tren salia a las 9 am del otro dia. Yo estando con dos niños pequeños no podia ir a hacer una denuncia a esa hora , dejar los niños y no manejo ademas el idioma. Todo un horror vivimos y el hotel no nos dio ninguna respuesta a nada. Literamente me robaron una cartera de 1.000 Euros. Esto no puede pasar en un hotel de esta categoria y peor no dar una respuesta. Nunca mas se comunicaron conmigo. Una verguenza!!

8/10 Bueno

Carmen, Madrid, España

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel muy bien ubicado
Habitación cómoda y baño amplio; que eso es difícil encontrarlo en París.

4/10 Mediocre

Cliente verificado

Le gustó: Limpieza
No le gustó: Personal y atención, comodidad de la habitación

10/10 Excelente

Luis&Gaby, ccs - Venezuela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente ubicacion, camas demasiados confortables
Excelente hotel, ubicado en una excelente zona, muy cerca de la Torre Eiffel con atencion de primera y las instalaciones en excelente Estado. Muy cordiales y serviciales.

8/10 Bueno

weiwei

Le gustó: Limpieza, personal y atención
Se hospedó 3 noches en abril de 2024

4/10 Mediocre

GIordano Bruno

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Falta de respeito com hóspedes
Aparentemente tudo certo, porem fomos alvo de uma especie de vingança pessoal do funcionario da recepcao na noite de sabado, o rapaz colocou o quarto em "wake up call" as 5 da manhã, sem ter sido solicitado. Isso pois reclamei que tinham perdido os dados de cartao de credito e estava me demandando o cartao novamente apos a meia noite, no segundo dia de reserva, sendo que ja fora colocado 300 euros de débito, e nem tinha nada no frigobar. Esse tipo de comportamento nao é esperado em um hotel de redes como marriott, e eu pessoalmente me frustrei muito pois era uma viagem romântica, e fomos acordados de maneira pouco usual/cortês No outro dia falei com o gerente, que fez pouco caso da situação...
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

David, Harrisburg

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel was in very walkable area near popular tourist attractions. Rooms were clean and decent size. Services in hotel were good with exception that some basic essentials (eg, soap) had to be requested when near empty.
Se hospedó 9 noches en noviembre de 2023

10/10 Excelente

Maria Eleonore

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very well appointed hotel with lovely staff
We enjoyed our stay very much. The hotel is well situated so near the Place Victor Hugo and - most of all - all staff were true champions. They all did their level best to make us feel most welcome and they surely succeeded.
Se hospedó 4 noches en noviembre de 2023

8/10 Bueno

BINGZHENG

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location
Se hospedó 1 noche en septiembre de 2023
Respuesta de The Renaissance Paris Nobel Tour Eiffel Hotel team el 8 sept. 2023
Dear valued guest,Thank you for choosing the Renaissance Paris Nobel Tour Eiffel Hotel, and for taking the time to write us this comment.We are delighted to hear that you found our location to be favorable. We understand that a convenient and well-situated location can greatly enhance a guest's experience, and we are pleased that our location met your expectations.If you have any further comments or suggestions, please feel free to share them with us. Your feedback is invaluable in helping us continually improve our services.We hope you continue to enjoy your stay with us, and if there is anything else we can assist you with during your visit, please do not hesitate to let us know.Once again, thank you for choosing our hotel, and we look forward to having you again for your future visit to Paris!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
AC
AC in room did not work. They did give us a new room. Staff is very friendly and professional
Se hospedó 1 noche en septiembre de 2023
Respuesta de The Renaissance Paris Nobel Tour Eiffel Hotel team el 8 sept. 2023
Dear valued guest,Thank you for choosing the Renaissance Paris Nobel Tour Eiffel Hotel, and for taking the time to share your experience with us.We would like to apologize once again for the inconvenience caused by the air conditioning problem in your initial room, please note that our team is working hard to solve this technical issue so it won't reoccur for future clients.Thank you for your kind words regarding our staff, our team strives to ensure that all our guests have a comfortable and enjoyable stay, and it's wonderful to know that they were able to deliver a high level of service.If there is anything else we can do to enhance your experience, please do not hesitate to let us know. We greatly appreciate your understanding and hope you have a wonderful stay in your new room.Once again, thank you for choosing our establishment, and we look forward to serving you in the future.

10/10 Excelente

Michelle

Se hospedó 1 noche en agosto de 2023
Respuesta de The Renaissance Paris Nobel Tour Eiffel Hotel team el 1 sept. 2023
Dear Michelle,Thank you for choosing the Renaissance Paris Nobel Tour Eiffel Hotel, and for taking the time to give us this wonderful rating.We are glad you enjoyed your stay with us and you were satisfied with the level of our service. If you have any We hope to get the chance to welcome you again during your next visit to the City of Light!

8/10 Bueno

Eric

Viajó con su pareja
Le gustó: Limpieza
Thought it was a nice place, it was a bit pricey for its location and the room. They did forget to get us a car we requested so we grabbed an Uber, but that did not spoil our day. Staff was very nice and everything was clean.
Se hospedó 1 noche en julio de 2023
Respuesta de The Renaissance Paris Nobel Tour Eiffel Hotel team el 27 jul. 2023
Dear Eric,Thank you for choosing the Renaissance Paris Nobel Tour Eiffel Hotel, and for taking the time to share your experience with us.We're delighted to hear that you found our hotel to be pleasant and enjoyed the friendly service from our staff. We take great pride in maintaining a clean and inviting environment for our guests.Please accept our sincerest apologies for the oversight with the car request. We strive to meet all our guests' needs promptly, and it seems we fell short on this occasion. We'll make sure to address this with our team to prevent similar situations in the future.Thank you once again for your valuable feedback that will certainly help us improve the level of our service. We hope to get the chance to offer you a better experience, and to welcome you back to our hotel in the very near future. Until then, we wish you a great day ahead!

2/10 Terrible

Adam

Viajó por negocios
No le gustó: Estado de la propiedad e instalaciones
Noisy room next to the garden. Thermostat didn’t work (constantly cold). No water in the room - you had to use a water fountain on another floor. No minibar. Poor value for money.
Se hospedó 2 noches en julio de 2023
Respuesta de The Renaissance Paris Nobel Tour Eiffel Hotel team el 11 jul. 2023
Dear valued guest, Thank you for choosing the Renaissance Paris Nobel Tour Eiffel Hotel, and for taking the time to leave us this comment.Providing our guests with excellent service is our top priority, and we are truly sorry we were unable to meet your expectations. Your valuable feedback has been shared with our teams to help us improve in the areas you have mentioned.We sincerely apologize for the inconvenience caused by the noise and the thermostat issues. As we are an environment friendly hotel, we are putting effort into reducing our single usage plastic waste, that's why we provide our guests with reusable water bottles that can be filled anywhere around the hotel thanks to the water fountains in place.We hope to get the chance to offer you a better stay in the near future. We look forward to welcoming you again in the Renaissance Paris Nobel Tour Eiffel Hotel.

10/10 Excelente

Barbara

Se hospedó 1 noche en abril de 2023
Respuesta de The Renaissance Paris Nobel Tour Eiffel Hotel team el 9 may. 2023
Dear Barbara,Thank you so much for choosing our hotel, and for the great rating you have given our property. We are glad you were satisfied with your stay at our hotel and with our services. We hope to have you back very soon at the Renaissance Paris Nobel Tour Eiffel Hotel !

10/10 Excelente

Donald, Sachse

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property was conveniently located near Tracadero circle, near the Eiffel tower, yet very quiet - but just a six minute walk away from everything you want. Dining, metro, shopping, everything - super convenient. The garden room was lovely and I highly recommend. The staff were fantastic - lovely people who were helpful, kind, and professional. I very much enjoyed my stay here and I highly recommend. Once they finish the construction in the garden area it will be even better!
Se hospedó 4 noches en abril de 2023
Respuesta de The Renaissance Paris Nobel Tour Eiffel Hotel team el 24 abr. 2023
Dear Donald,Thank you for choosing our hotel, and for taking the time to share your experience with us.We are glad you enjoyed your stay in Paris, and you were satisfied with our service. We hope to have you back very soon for your next Paris trip !

10/10 Excelente

Julia

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Such a great hotel near the Eiffel Tower. Very friendly and helpful staff!
Se hospedó 5 noches en marzo de 2023
Respuesta de The Renaissance Paris Nobel Tour Eiffel Hotel te el 11 abr. 2023
Dear Julia,Thank you for choosing our hotel, and for taking the time to share your experience with us.We are glad you found our location and our service to your liking. We hope to see you again very soon for your next trip to Paris!

10/10 Excelente

Julia

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazingly friendly hotel staff. Everyone was so nice and helpful! Hotel is beautiful and rooms were very nicely done. Close to Eiffel Tower area. Lots of cafes and places to eat right around the hotel.
Se hospedó 1 noche en marzo de 2023
Respuesta de - The Renaissance Paris Nobel Tour Eiffel Hotel te el 7 abr. 2023
Dear Julia,Thank you for choosing our hotel, and for taking the time to leave us this comment.We are glad you were satisfied with your stay with us, and with the level of our service. We hope to have you back very soon for your next Paris trip!

6/10 Aceptable

marcelo

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Renaissance Fake
Pontos Negativos: 1. Café da manhã ruim e sem variedades. 2. Frigobar de enfeite. Água somente na recepção. 3. Vista da torre horrível, preferível não dar esta opção. Positivo: Perto do Metro e torre.
Se hospedó 5 noches en enero de 2023
Respuesta de The Renaissance Paris Nobel Tour Eiffel Hotel team el 20 ene. 2023
Dear Marcelo,Thank you for choosing our hotel, and for taking the time to write us this comment.We regret not being able to meet your expectations during your stay, your feedback will be shared with our staff and will surely help us improve our service. We certainly hope to get the opportunity to give you a better experience in the future. Until then, we wish you a great day ahead!

8/10 Bueno

Wassim

Viajó por negocios
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2022
Respuesta de Laurent el 4 nov. 2022
Thank you for your candid feedback. Hope you come back soon to our property. Lovely weekend Laurent

8/10 Bueno

Ikhlass Al

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The people and service were excellent and the room was comfortable . In future, every time I go to Paris I shall be staying in the same hotel
Se hospedó 5 noches en junio de 2022
Respuesta de Benjamin el 7 jul. 2022
Dear Al Sheikhly, Thank you so much for taking the time to post your comments on Expedia. We are glad to read that you have had a great stay with us and we thank you for your kind remarks. We hope we will have the pleasure of welcoming you and your family soon, Sincerely yours, The Paris Renaissance Paris Nobel Tour Eiffel Team.

8/10 Bueno

Frederique, houston

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very friendly staff Great location with shopping, restaurant near by. However the website is misleading showing a lovely terrasse which is not part of the hotel but is a restaurant adjacent to the hotel
Se hospedó 6 noches en mayo de 2022
Respuesta de Benjamin el 14 jun. 2022
Dear Frederique, Thank you for sharing your impressions of the Renaissance Paris Nobel Tour Eiffel. It is a pleasure to read that you have enjoyed your stay with us. Thank you for your lovely comments that I will share with joy to all the hotel staff. We are very sorry for the issue with the terrasse, be sure that we will change the misleading picture as soon as possible. We hope that we will welcome you once again should your travel plans bring you back to Paris. Kindest regards, The Renaissance Paris Nobel Tour Eiffel Team.

8/10 Bueno

Kenneth

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en abril de 2022
Respuesta de The Renaissance Paris Nobel Tour Eiffel Team el 21 jun. 2022
Dear Guest, Thank you so much for your great remarks which mean a lot of us! It has been a huge pleasure welcoming you and being part of your trip! We hope to see you again very soon. Sincerely yours, The Renaissance Paris Nobel Tour Eiffel Team.

8/10 Bueno

Kenneth

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 6 noches en abril de 2022
Respuesta de The Renaissance Paris Nobel Tour Eiffel Team el 21 jun. 2022
Dear Guest, What a pleasure to read your rate! Thank you so much for choosing the Hotel Renaissance Nobel Tour Eiffel, while visiting Paris ! We hope to welcome you again very soon at the Renaissance Paris Nobel! Have a lovely day, The Renaissance Paris Nobel Tour Eiffel Team.

6/10 Aceptable

Pui-Man

Viajó en grupo
Lots to say but overall staff & location great!
Reception, concierge, bar / security and b/fast staff were very accommodating and kind. Housekeeping were attentive and daily room service was great. It was nice to come back to fresh towels and a crisp bed. However it was a shame that that during the booking they didn’t mention that the patio/garden were under construction. We picked a garden view and unfortunately the workmen were noisy in the morning, as our room was on ground level facing the garden. Also opposite our hotel room the entry into the room there was a back room office where you could hear staff and phone ringing from 7am which was noisy. The Easter break was meant to be getting up late and leisurely, so being woken up by noises from both side wasn’t ideal. Also 24/7 room service didn’t exist as when we wanted a couple of glasses of wine at 1am the bar was closed.. so not sure if there was a bar closure time? But they could improve profit for those that wanted a couple after getting back late from the day. I know I’ve mentioned some fundamental areas but if this hotel wasn’t under construction or we were in a different room (yes we could have suggested to move after day 1, but we had already unpacked) then this hotel would have been fantastic and ideal ! The location was brilliant - quiet and local cafes and transportation was easy to get to! Overall I would definitely recommend & return but to pick a quieter room!
Se hospedó 4 noches en abril de 2022

2/10 Terrible

Cecile

Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Under construction and not safe to walk through to get to rooms. Should have closed during construction.
Se hospedó 3 noches en abril de 2022

10/10 Excelente

Dana

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved the area. It’s in the center
Se hospedó 4 noches en marzo de 2022
Respuesta de Front desk el 4 abr. 2022
Thank you so much for you review, its been a pleasure having you! All the best The Renaissance Nobel Team

10/10 Excelente

Maria Vanessa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love it! I will definitely come back.
Se hospedó 1 noche en febrero de 2022
Respuesta de Amélia el 16 feb. 2022
Dear Maria Vanessa, Thank you very much for sharing your experience with us. We really appreciate your positive feedback! We hope to welcome you back very soon. Best regards,

10/10 Excelente

Mauricio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2022
Respuesta de Amélia el 16 feb. 2022
Dear Mauricio, Thank you very much for your feedback! We hope to see you soon. Best regards,

10/10 Excelente

Maritza, Chestnut Ridge

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was very friendly and helpful. They all were very willing to answer any questions we had about restaurants and any other questions we had about Paris. We loved that our room faced the garden and so it was so quiet. Perfect sleeping conditions. Can't wait to come back in the spring or summer to enjoy the garden at it's best.
Se hospedó 6 noches en diciembre de 2021
Respuesta de Amélia el 8 ene. 2022
Dear Maritza, Thank you very much for your feedback, we really appreciate it ! We will be sure to share your nice words with the whole team who make everything possible. We hope to welcome you again very soon to our property. Best regards,

10/10 Excelente

MARIA DEL LOURDES

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Vwry nice place and very clean
Se hospedó 5 noches en diciembre de 2021
Respuesta de Amélia el 8 ene. 2022
Dear Maria Del Lourdes, Thank you very much for your feedback, we really appreciate it ! We hope to welcome you again very soon to our property. Best regards,

10/10 Excelente

Mathias

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2021
Respuesta de Julie from Front Desk el 21 dic. 2021
Thank you so much for a great rating! Wishing you happy holidays and hope we'll see you soon!

10/10 Excelente

Lorela

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, staff very helpful. Nice and clean hotel
Se hospedó 6 noches en noviembre de 2021
Respuesta de Amélia el 11 dic. 2021
Dear Lorela, Thank you very much for your feedback! We hope to have the pleasure of welcoming you back very soon. Best regards,

10/10 Excelente

Edward Javier

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The breakfast was free, staff are very nice and accommodating. Clean facilities
Se hospedó 6 noches en noviembre de 2021
Respuesta de Julie el 7 dic. 2021
Thank you very much Mr. Javier! We are thrilled you had a good time in our hotel. We hope to see you again! All the best, Julie from The Front Desk

8/10 Bueno

Harald

Le gustó: Comodidad de la habitación
Average stay but nice quiet room
Average service, room wasn’t ready when I arrived
Se hospedó 2 noches en noviembre de 2021
Respuesta de Amélia el 24 nov. 2021
Dear Harald, Thank you very much for your feedback, we take into consideration your comments so we can improve our overall service. We hope to have the pleasure of welcoming you back to demonstrate our relentless work to get better. Best regards,

8/10 Bueno

Jesus, KEY LARGO

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
It wasn’t that far from the tower only a 10 minute walk put the parking was not that great for a great restaurant next-door 16 Avenue , great restaurant Breakfast lunch and dinner
Se hospedó 3 noches en octubre de 2021
Respuesta de Amélia el 3 nov. 2021
Dear Jesus, Thank you very much for your review. We hope to have the pleasure of welcoming back in the future!

8/10 Bueno

T

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en octubre de 2021
Respuesta de Amélia el 26 oct. 2021
Dear T, Thank you for your feedback, we really appreciate it! We hope to have the pleasure of welcoming you back. Best regards,

8/10 Bueno

abdulrhman

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great hotel in wonderful location
Se hospedó 6 noches en septiembre de 2021
Respuesta de Amélia el 30 sept. 2021
Thank you very much for staying with us. We appreciate your feedback and hope to host you again very soon!

10/10 Excelente

R.C.

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Highly recommanded
Just one word: Perfect. Okay, maybe the room wasnt 36 m2, but it was roomy, clean, stylish and well maintained. Friendly staff, both breakfast and dinner were excellent (everything exactly a point), great service, ambiance, etc. Will be my 1st choice when returning to Paris!
Se hospedó 2 noches en julio de 2021
Respuesta de Amélia el 4 ago. 2021
Dear R.C., Thank you very much for your review, it is greatly appreciated. I will be sure to share your feedback with the team. We look forward to welcoming you very soon! Best regards,

6/10 Aceptable

Jeanne, Sanremo Italy

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel is lovely and beautifully located in a quiet, elegant neighborhood walkable to great shops, restaurants, cafes. The bed and linens terrific, very comfortable. Room size nice, bathroom, closet space. It is very nice but not exceptional. Breakfast was great and brought to the room during quarantine. Staff exceptional. My big problem is paying for a 4-5 star hotel and then charged for wifi!!! That is absurd. Also I do not understand these hotel supplying only 1 bottle of water. That kind of stinginess at the price charged is inexplicable.
Se hospedó 1 noche en noviembre de 2020
Respuesta de Lara el 24 nov. 2020
Dear Jeanne, Thank you for sharing your experience at the Renaissance Paris Nobel Tour Eiffel. It is such a pleasure to read that you have enjoyed your stay with us and especially your room, the breakfast and staff. We will gladly share your comments with our teams. However, we have well noted your remarks to which we would like to bring a few precisions: we do provide extra bottles of water free of charge upon request. We invite you to contact our front desk next time this way they will be able assist you with any request. In addition, although we do have offers excluding internet in agreement with the company’s policy, we would like to confirm you that you were not charged for the Wi-fi. Once again Jeanne, thank you for choosing the Renaissance Paris Nobel Tour Eiffel. We hope we will have the pleasure of welcoming you once again. Yours Sincerely,

6/10 Aceptable

davijb, Paris

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza
um quarto bom , porém poderia ser melhor, ou ser oferecido um melhor!! hotel vazio, e ainda o café da manha nao estava incluso!!
Se hospedó 6 noches en septiembre de 2020
Respuesta de Renaissance Team el 29 sept. 2020
Dear Davijb, Thank you for sharing your comments regarding your stay at the Renaissance Paris Le Parc Trocadero. After reading your comment very carefully, it is quite evident that we felt short on providing you an outstanding experience at le Parc and we are deeply sorry for this. Providing the highest level of service is our main priority and we are very saddened to read your dissatisfaction with the room size. We assure you the issues described are taken very seriously and have been passed to the appropriate team. We do hope that despite our shortcoming on this occasion we may have the pleasure of welcoming you in the future and allow us to demonstrate a level of service much improved. If your travel plans bring you back to Paris, we invite you to contact the reception directly so we can arrange your stay with you. We wish you a wonderful day, Warm regards, The Renaissance Team

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A nice surprise
Great overall experience
Se hospedó 1 noche en agosto de 2020
Respuesta de Clemence - Guest Relations Supervisor el 17 sept. 2020
Dear Valued Guest, Thank you for your nice comment which means a lot to us! We hope to have the chance of welcoming you again in the future. Best regards