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Opiniones sobre Thompson Central Park New York, by Hyatt

4.5 out of 5
Thompson Central Park New York, by Hyatt
119 West 56th Street, New York, NY

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 367 de 534 opiniones" "
Evaluación: 8 - Bueno. 102 de 534 opiniones" "
Evaluación: 6 - Aceptable. 33 de 534 opiniones" "
Evaluación: 4 - Mediocre. 16 de 534 opiniones" "
Evaluación: 2 - Terrible. 16 de 534 opiniones" "

9,4/10

Limpieza

9,0/10

Personal y atención

8,8/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Elisa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en marzo de 2024
Respuesta de Director of Operations el 16 abr. 2024
Dear Elisa, Thank you for your fabulous rating and letting us know your stay at Thompson Central Park New York was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Best Regards, Munir SalemDirector of Operations

10/10 Excelente

Noemi

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Las camas son realmente para descansar, muy muy cómodas, todo muy limpio y buen espacio para ser Nueva York
Se hospedó 1 noche en diciembre de 2023
Respuesta de Director of Operations el 29 dic. 2023
Dear Noemi,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you found our beds to be exceptionally comfortable and everything was clean. We are glad to know that the space provided met your needs, especially considering the unique context of being in New York. The delightful comments of your stay at Thompson Central Park, New York, part of Hyatt, are greatly appreciated, and we look forward to the opportunity of welcoming you back for another comfortable stay in the future.Best Regards, Munir SalemDirector of Operations

8/10 Bueno

Andrea, Zapopan

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was perfect!!!! But the only inconvenience was what they gave me another room! I payed for a 1 bed and they gave me a 2 bed and the shower wasn’t working well !!!
Se hospedó 4 noches en noviembre de 2023
Respuesta de Munir Salem Director of Operations el 29 nov. 2023
Dear Andrea, Thank you for sharing your feedback about your recent stay at Thompson Central Park New York. While we are pleased to learn how much you enjoyed your stay with us, we want to apologize for the room type you requested not being available. We regret any frustration and inconvenience this caused, and we are very grateful for your patience. We do everything possible to honor requests; however, it is not always possible, depending on our occupancy. We hope that we will have a future opportunity to show you the exceptional stay we are committed to providing every guest.Best Regards, Munir SalemDirector of Operations

8/10 Bueno

Leyla January

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Buena ubicación, zona con muchas buenas opciones para comer y cenar. Las camas son cómodas y los cuartos están bien. Solo los baños necesitan un mejor mantenimiento El servicio es bueno.
Se hospedó 1 noche en octubre de 2023
Respuesta de Munir Salem Director of Operations el 4 nov. 2023
Dear Ms. January, Thank you for your outstanding review! We are delighted that you loved our prime location, comfortable accommodations, and exceptional services. However, we apologize for the oversight in your bathroom, and we will share your comments with our housekeeping team to ensure such mistakes are not repeated.Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Thompson Central Park New York. Best Regards, Munir SalemDirector of Operations

10/10 Excelente

Julio A

Se hospedó 1 noche en octubre de 2023
Respuesta de Director of Rooms el 23 oct. 2023
Dear Julio A, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Thompson Central Park New York, and we look forward to welcoming you again soon.Best Regards, Munir SalemDirector of Operations

8/10 Bueno

Victor M

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Se hospedó 8 noches en agosto de 2023
Respuesta de Munir Salem Director of Operations. el 1 sept. 2023
Dear Victor, Thank you for rating your experience at Thompson Central Park New York. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area.Best Regards, Munir SalemDirector of Operations.

8/10 Bueno

Ana

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Todas las noches nos llamará. Equivocadamente
Todas las noches nos marcaron por teléfono a las 2 y 4 am de recepción así como una falsa alarma contra incendio .
Se hospedó 3 noches en agosto de 2023
Respuesta de Director of Rooms el 11 ago. 2023
Dear Ana, Thank you for choosing Thompson Central Park New York and for your valuable comments. Our primary focus is on exceptional experiences in all areas; therefore, we are disappointed if we did not meet these expectations. Please accept our apologies for the service issues you had while here and how it impacted your stay. Also, we apologize that you had to experience the fire alarms sounding in the middle of the night, disturbing your evening. We look forward to another opportunity so we can show you the outstanding hospitality you deserve. Best Regards, Munir SalemDirector of Operations

10/10 Excelente

Ronith

Se hospedó 6 noches en agosto de 2023
Respuesta de Alisa Segalini el 27 ago. 2023
Dear Ronith Aron,Thank you for staying with us at Thompson Central Park!We hope your stay was pleasant and to your satisfaction. The comfort of our guests is our priority and we want to make every guest’s stay in our hotel a memorable one.I hope our staff achieved the goal of making your stay comfortable by providing outstanding services. Looking forward to having you in our hotel soon.

10/10 Excelente

maria luisa

Le gustó: Limpieza
Se hospedó 6 noches en julio de 2023
Respuesta de Director of Operations el 3 ago. 2023
Dear Maria, Thank you for your outstanding rating! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Thompson Central Park New York. Best Regards, Munir SalemDirector of Operations

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente
Muy buena ubicación, excelente opción, la suite está muy espaciosa y agradable
Se hospedó 4 noches en julio de 2023
Respuesta de Director of Operations el 1 ago. 2023
Dear Guest, Thank you for evaluating your recent stay at Thompson Central Park New York. We are delighted to know you were pleased with our ideal location and comfortable accommodations. It was a pleasure having you here, and we look forward to welcoming you again.Best Regards,Munir Salem,Director of Operations

6/10 Aceptable

Monica patricia

Le gustó: Limpieza, estado de la propiedad e instalaciones
Pedi camas para 4 personas y el sofá cama es horrible y súper incomodo! Eso no se puede catalogar como cuarto para 4 personas! Mis hijos no durmieron nada bien.
Se hospedó 3 noches en junio de 2023
Respuesta de John el 4 jul. 2023
Thank you for your feedback. Our Studio Suite does come with a king bed and a full size sofa bed for up to 4 people. I understand that sofa beds are not as comfortable as regular beds. We do have standard double rooms that comes with 2 full size beds for up to 4 people.

10/10 Excelente

Manuel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
good location and good service
Se hospedó 3 noches en junio de 2023
Respuesta de Director of Operations el 2 jul. 2023
Dear Manuel, Thank you for the fantastic review and for taking the time to recognize our dedication to exceptional hospitality. We are delighted the service we provided far exceeded your expectations, and we appreciate you mentioning how our location was perfect for your travel plans. We look forward to welcoming you back soon for another outstanding stay at Thompson Central Park New York.Best Regards, Munir SalemDirector of Operations

8/10 Bueno

Jonathan

Se hospedó 2 noches en junio de 2023
Respuesta de John el 9 jul. 2023
Thank you for your feedback. We hope to see you again soon

2/10 Terrible

Santiago

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
My first room was extrenly noisy, and after they changed me my second room smell like BBK. Quite bad.
Se hospedó 6 noches en abril de 2023
Respuesta de John el 4 may. 2023
Thank you for your feedback. We're sorry you had a bad stay with us. We will look into it and see what we can improve.

10/10 Excelente

lucero

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
la recomiendo my bien ubicada todo bien
Se hospedó 3 noches en abril de 2023
Respuesta de John el 18 abr. 2023
Thank you for your kind words. We hope to see you again soon.

10/10 Excelente

Roberto

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great Hotel at a great location…
Se hospedó 6 noches en abril de 2023
Respuesta de Director of Operations el 12 abr. 2023
Dear Roberto, Thank you for sharing your comments with other travelers regarding your stay at Thompson Central Park New York. We are glad you enjoyed your visit and had a delightful experience at our hotel. It was a pleasure to read your comments about all our hotel offers visitors to New York City, from our convenient location to the many services guests have come to expect from Hyatt hotels. It was a pleasure hosting you, and we look forward to your return visit!Best Regards, Munir SalemDirector of Operations

10/10 Excelente

kerin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Tiene una buena ubicacion
Se hospedó 3 noches en abril de 2023
Respuesta de Director of Operations el 12 abr. 2023
Dear Kerin, We appreciate you sharing your thoughtful feedback with other travelers. We couldn't agree with you more; our convenient location is perfect for exploring all that New York has to offer! Thank you for choosing Thompson Central Park New York, and we hope to have the pleasure of welcoming you back soon.Best Regards, Munir SalemDirector of Operations

8/10 Bueno

Jose

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Todo correcto
Se hospedó 4 noches en febrero de 2023
Respuesta de John el 27 feb. 2023
Thank you for your positive feedback. Hope to see you again soon.

10/10 Excelente

David

Le gustó: Limpieza, personal y atención
Great! Staff are really efficient and polite!
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

MIKE

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent property, close to Central Park and lovely refuge from the hustle and bustle outside
Se hospedó 2 noches en abril de 2024
Respuesta de Munir Salem Director of Operations el 3 may. 2024
Dear Mike, We appreciate you sharing your thoughtful feedback with other travelers. We couldn't agree with you more; our convenient location is perfect for exploring all that New York has to offer! Thank you for choosing Thompson Central Park New York, and we hope to have the pleasure of welcoming you back soon.Best Regards, Munir SalemDirector of Operations

10/10 Excelente

William

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
A very comfortable hotel in a great location . Very simple chic modern decor yet very comfortable and relaxing ! All interactions from bell man to front desk were welcoming and sincerely expressed !! So nice to go through a stay without hearing my pleasure upon a response to an inquiry or as a follow up to me saying thank you . The lounge a bit disappointing for a single traveler as there is no proper bar seating at a bar . That as well as this past Sat. Evening the waiter spent in an empty lounge in conversation with a couple across from me with his back to me for twenty to twenty five minutes . Lounge was 10 percent seated . I am a fan of the brand
Se hospedó 2 noches en abril de 2024
Respuesta de Munir Salem Director of Operations el 1 may. 2024
Dear William, We appreciate the time you've taken to share your comments with other travelers regarding your stay at Thompson Central Park New York. We are glad you enjoyed your visit and loved not only our prime location but also our modern property and exceptional hospitality. We will enjoy sharing your compliments with them. We value your feedback regarding your experience at the bar and will address them accordingly. It was a pleasure serving you, and we look forward to your return visit!Best Regards, Munir SalemDirector of Operations

10/10 Excelente

David, DALLAS

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfect location!
Se hospedó 2 noches en abril de 2024
Respuesta de Munir Salem Director of Operations el 30 abr. 2024
Dear David, We appreciate you sharing your thoughtful feedback with other travelers. We couldn't agree with you more; our convenient location is perfect for exploring all that New York has to offer! Thank you for choosing Thompson Central Park New York, and we hope to have the pleasure of welcoming you back soon.Best Regards, Munir SalemDirector of Operations

10/10 Excelente

Kara Alison

Viajó en grupo
Absolutely perfect stay! We were in town for a Carnegie Hall event, so the location is ideal- less than 5 minute walk. The rooms are spacious and beautifully appointed. The staff is friendly and attentive.
Se hospedó 3 noches en abril de 2024
Respuesta de Munir Salem Director of Operations el 29 abr. 2024
Dear Ms. Alison, We appreciate the time you've taken to share your comments with other travelers regarding your stay at Thompson Central Park New York. We are glad you enjoyed your visit and had a delightful experience at our hotel. It was a pleasure to read your comments about all that our hotel has to offer visitors to New York City, from our convenient location and comfortable accommodations to the many services that guests have come to expect from Hyatt hotels. We have an incredible team, and we thank you for recognizing their professional, attentive service. We will enjoy sharing your compliments with them. We all look forward to your return visit!Best Regards, Munir SalemDirector of Operations

6/10 Aceptable

K, Chesterfield

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de Director of Operations el 26 abr. 2024
Dear Valued Guest, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Best Regards, Munir Salem,Director of Operations

8/10 Bueno

Nir

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location
Respuesta de Alisa Segalini el 23 abr. 2024
Dear Mr. Meltzer,Thank you for choosing Thompson Central Park!We hope your stay was pleasant and to your satisfaction. The comfort of our guests is our priority and we want to make every guest’s stay in our hotel a memorable one. Your feedback is highly appreciated as that will give us a chance to incorporate further improvements. We always try to provide the best service to our guests. Can't wait to host you soon again

8/10 Bueno

LI

Viajó con su familia
Le gustó: Limpieza, personal y atención
So noisy at night from street and we can hear neighbor rooms
Se hospedó 2 noches en abril de 2024
Respuesta de Director of Operations el 23 abr. 2024
Dear Li, We appreciate you taking the time to share your feedback. We are happy your overall stay was pleasant; however, we are sorry for the noise issues you experienced during the night. Our goal is to provide accommodations conducive to a peaceful night's rest, so we apologize that your sleep was disrupted. Your feedback allows us the opportunity to improve our guest experience continuously, and we genuinely appreciate you sharing it with us. We hope you will allow us to give you a better experience on your next trip this way.Best Regards, Munir SalemDirector of Operations

8/10 Bueno

YASMINE

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La situation
Se hospedó 5 noches en abril de 2024
Respuesta de Managing Director el 20 abr. 2024
Dear Yasmine, Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Thompson Central Park New York. Best Regards, Munir SalemDirector of Operations

10/10 Excelente

Beth Imhoff

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Director of Operations el 17 abr. 2024
Dear Ms. Imhoff, Thank you for your outstanding rating! We are delighted that we exceeded all of your expectations and that you loved your stay. Our team will be delighted to hear your feedback. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Thompson Central Park New York. Best Regards, Munir Salem,Director of Operations

8/10 Bueno

Erin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything was great except upon arrival my room had a dirty toilet and it was backed up. They quickly rectified it and upgraded me to a higher floor. Unfortunately, the toiletries in the room were half empty and what was used by me was not replaced for my second day.
Se hospedó 2 noches en abril de 2024
Respuesta de Director of Operations el 16 abr. 2024
Dear Erin, Thank you for your recent stay at the Thompson Central Park New York and for taking the time to review our hotel. Our staff works hard to ensure that each guest has a great experience, so we appreciate your kind words regarding the service they provided you during your visit. Your review makes us so proud of our associates and shows that we are succeeding in what we aim to achieve: making our guests' stay as comfortable and enjoyable as possible! We truly appreciate you sharing your thoughts and look forward to seeing you again soon.Best Regards, Munir SalemDirector of Operations

10/10 Excelente

Erin

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent service, quiet, clean rooms
Se hospedó 3 noches en abril de 2024
Respuesta de Director of Operations el 15 abr. 2024
Dear Erin, Thank you for being our guest at Thompson Central Park New York and for the feedback. We are glad to read you liked your fresh accommodations and the service provided by our staff. We truly appreciate you sharing your thoughts and look forward to seeing you again soon.Best Regards, Munir SalemDirector of Operations

8/10 Bueno

Oleksandr, Northbrook

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Director of Operations el 12 abr. 2024
Dear Oleksandr, We appreciate your gracious rating about your stay at Thompson Central Park New York. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.Best Regards, Munir SalemDirector of Operations

6/10 Aceptable

Chau

Se hospedó 4 noches en abril de 2024
Respuesta de Director of Operations el 11 abr. 2024
Dear Chau, Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon.Best Regards, Munir SalemDirector of Operations

10/10 Excelente

Michele

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay. Staff very friendly and helpful.
Se hospedó 2 noches en abril de 2024
Respuesta de GENERAL MANAGER el 10 abr. 2024
Dear Michele, Thank you for the fantastic review and for taking the time to recognize our dedication to exceptional hospitality. We are delighted the service we provided far exceeded your expectations. We look forward to welcoming you back soon for another outstanding stay at Thompson Central Park New York.Best Regards, Munir Salem,Director of Operations

10/10 Excelente

Monica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en marzo de 2024
Respuesta de GENERAL MANAGER el 10 abr. 2024
Dear Monica, Thank you for your perfect rating! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Thank you again for being our guest, and we look forward to many more visits to Thompson Central Park New York. Best Regards, Munir Salem,Director of Operations

10/10 Excelente

Graham

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and handy for getting around. Room was fantastic and staff always on hand to help
Se hospedó 4 noches en abril de 2024
Respuesta de Director of Operations el 7 abr. 2024
Dear Graham, Thank you for being our guest and for taking the time to review your experience at Thompson Central Park New York. It's nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Best Regards, Munir SalemDirector of Operations

10/10 Excelente

Marie Fe Andrada

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly service from beginning to end.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 6 abr. 2024
Dear Ms. Fe'Andrada, Thank you for choosing Hyatt Place Houston / Downtown and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. Thank you again for allowing us to be of service. We hope to have the pleasure of doing so again in the near future.In the spirit of hospitality, James Breazeale, General Manager

10/10 Excelente

Huong My

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great stay near Central Park and good food. Lots of fun things to do that were easy to walk to or take public transit. Hotel staff very helpful and we enjoyed our stay!
Se hospedó 5 noches en marzo de 2024
Respuesta de General Manager el 5 abr. 2024
Dear Valued Guest, Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that our location was perfect for your needs. Our team will be delighted to hear your feedback. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Thompson Central Park New York. Best Regards, Munir SalemDirector of Operations

8/10 Bueno

????

Le gustó: Estado de la propiedad e instalaciones
素晴らしいがトイレは詰まりやすい
Se hospedó 8 noches en marzo de 2024
Respuesta de GENERAL MANAGER el 3 abr. 2024
Dear Guest, Thank you for staying with us at Thompson Central Park New York. We are glad to see your kind rating and that you enjoyed your time with us. However, we would like to apologize for the maintenance issues you encountered. Thank you again for bringing this to our attention. We hope to have another opportunity to welcome you back to our hotel for the flawless stay you deserve!Best Regards, Munir Salem,Director of Operations

10/10 Excelente

Marion

Le gustó: Servicios, estado de la propiedad e instalaciones
Alles war perfekt. Alle sehr nett, hilfsbereit und freundlich.
Se hospedó 7 noches en marzo de 2024
Respuesta de Director of Operations el 31 mar. 2024
Dear Marion, Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Thompson Central Park New York. Best Regards, Munir SalemDirector of Operations

10/10 Excelente

Immandeep

Se hospedó 4 noches en marzo de 2024
Respuesta de GENERAL MANAGER el 18 abr. 2024
Dear Immandeep, Thank you for your perfect rating. We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Thank you again for taking the time to share your experience, and we look forward to many more visits to Thompson Central Park New York. Best Regards, Munir Salem,Director of Operations

10/10 Excelente

Aaron

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean with a courteous staff
Se hospedó 4 noches en marzo de 2024
Respuesta de Director of Operations el 28 mar. 2024
Dear Aaron, Thank you for your recent stay at the Thompson Central Park New York and for taking the time to review our hotel. Our staff works hard to ensure that each guest has a great experience, so we appreciate your kind words regarding the service they provided you during your visit. Your review makes us so proud of our associates and shows that we are succeeding in what we aim to achieve: making our guests' stay as comfortable and enjoyable as possible! We truly appreciate you sharing your thoughts and look forward to seeing you again soon.Best Regards, Munir SalemDirector of Operations

10/10 Excelente

Margaret

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Love the facility and staff were very accommodating!
Se hospedó 4 noches en marzo de 2024
Respuesta de Director of Operations el 27 mar. 2024
Dear Margaret, Thank you for your recent stay at the Thompson Central Park New York and for taking the time to review our hotel. Our staff works hard to ensure that each guest has a great experience, so we appreciate your kind words regarding the service they provided you during your visit. Your review makes us so proud of our associates and shows that we are succeeding in what we aim to achieve: making our guests' stay as comfortable and enjoyable as possible! We truly appreciate you sharing your thoughts and look forward to seeing you again soon.Best Regards, Munir SalemDirector of Operations

10/10 Excelente

hansoo

Se hospedó 2 noches en marzo de 2024
Respuesta de Director of Operations el 14 abr. 2024
Dear Hansoo, It was a pleasure having you as our guest at Thompson Central Park New York. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Best Regards, Munir SalDirector of Operations

8/10 Bueno

Ann

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en febrero de 2024
Respuesta de Director of Operations el 26 mar. 2024
Dear Ann, Thank you for taking the time to leave your rating! It is fantastic you enjoyed your time at Thompson Central Park New York so much! We look forward to hosting you again soon for another great experience. Have a wonderful day!Best Regards, Munir Salem,Director of Operations

10/10 Excelente

Sheri

Se hospedó 2 noches en marzo de 2024
Respuesta de Director of Operations el 14 abr. 2024
Dear Sheri, Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Thompson Central Park New York. Best Regards, Munir SalemDirector of Operations

10/10 Excelente

Stephanie

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Perfect location, super friendly and attentive staff! We loved our experience at the Thompson.
Se hospedó 3 noches en marzo de 2024
Respuesta de Director of Operations el 24 mar. 2024
Dear Stephanie, Thank you for your fantastic review and for all the wonderful things that you had to say about Thompson Central Park New York. We could not be happier to know our location was perfect for your travel plans and that you were impressed with the high level of service we aspire to deliver to each guest. Your comments were a pleasure to read, and we are excited to share them with our wonderful staff. Thank you again for your feedback, and we look forward to having you stay with us again.Best Regards,Munir Salem, Director of Operations

10/10 Excelente

Moises

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en noviembre de 2023
Respuesta de Director of Operations el 23 mar. 2024
Dear Moises, Thank you for this excellent rating! We always work hard to provide a great experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Thompson Central Park New York. We'd love to host you again someday for yet another unforgettable visit.Best Regards, Munir Salem,Director of Operations

10/10 Excelente

NANCY

Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Melanie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful!!! Service was impeccable. Food was delicious. Location is amazing!
Se hospedó 2 noches en marzo de 2024
Respuesta de Director of Operations el 17 mar. 2024
Dear Melanie, We appreciate the time you've taken to share your comments with other travelers regarding your stay at Thompson Central Park New York. We are glad you enjoyed your visit and had a delightful experience at our hotel. It was a pleasure to read your comments about all that our hotel has to offer visitors to New York City, from our convenient location to the delicious food we serve, and our hospitality. We have an incredible team, and we thank you for recognizing their professional, attentive service. We will enjoy sharing your compliments with them. We all look forward to your return visit!Best Regards, Munir Salem,Director of Operations

4/10 Mediocre

Ashley

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Unfortunately, pictures don’t show that it has fallen a bit in disrepair..wall a/c units….. Paint bubbling & chipping above the shower..paint chips in my hair. The pullout couch isn’t good for more than one night. Very thin, buckles in center. Shower and other areas not filthy bit mold under caulk, in corners, etc. not a great experience for a 4 star in a “suite” I did enjoy floor 3 access, though. That was the saving grace. Not sure I’ll book here again.
Se hospedó 5 noches en marzo de 2024
Respuesta de Director of Operations el 22 mar. 2024
Dear Ashley, Thank you for the review and for choosing our hotel. We sincerely apologize for the inconvenience caused due to the cleanliness issues you encountered in your bathroom. This does not meet our standards; therefore, we are very disappointed that this was your experience. Your feedback is invaluable, and we will immediately address this matter with our housekeeping team to ensure that such lapses do not happen again. We have also taken note of your additional concerns as we are always looking for ways to enhance our accommodations. We are grateful for your patience and hope you will consider giving us another chance in the future to provide you with the stay you deserve.Best Regards, Munir SalemDirector of Operations