Truth be told I would not recommend staying here, especially with a group and/or young children. Extremely chaotic and time-consuming process to check in, good luck trying to get up and down the elevator and even more luck required trying to get your hands on a bell hop cart. The check out/departure process was an even worse experience. Bell hop at check-in was extremely frantic and aggressively rushing our party. He came very close to running over my 2-year-old granddaughter with the bell hop cart.
The room was also left incomplete, dish towels and cloths were left in the washer, patio furniture was left in the living area, and we had to assemble the roll away bed for use. Trying to figure out the 4 different TV remotes in the living room was also a bit frustrating...really 4 remotes?
Being that this was during the Christmas Holiday I was looking for something that would be accommodating yet give us the ability to have some of the comforts of home. Specifically speaking, the online listing indicated there was a bar/dining on property which was not the case. This is the primary reason why I selected this listing for our stay. To make matters worse, the property did not allow any outside food or beverages in the pool area which was a bummer. Long story short, this property does not provide any onsite amenities to just sit back and enjoy without having to leave the property.
This 31st floor penthouse is very nice and has a view to die for. Host was very communicative.