2/10
We chose to stay at this site for a second time and this experience was a nightmare. We got stuck in the one working resort elevator for 20 minutes on our first day, traumatizing our daughter. They then shut this one working elevator down for service in a 12 story building, sending us to the service elevator. When trying to shower at any point after 4 pm, there was little to no water at all. After a day at the beach, this is a problem! We were told when we called down, “That happens when too many people use the water.” Unacceptable. The toilet in the master then leaked out the base side, so we got to step in toilet water. We got no resolution, no additional service. Nothing. When paying the daily rate we did, I’m simply disgusted that this is what we got.
Heather F.
Se hospedó 4 noches en marzo de 2025