The condo is an outstanding place to stay if you are not disabled. Your ad for the condo said it was acceptable for disabled. I have written you a message before payment was do asking if it had a walkin shower and I never got a response. Later I phoned your customer service number and was told that there wasn’t a walk-in shower. I told customer service that I needed a walk-in shower , special chair to sleep in and enough walk space in the condo for my Walker. They said they couldn’t give me a refund for the lodging and apologized on the about of availability for disabled in the condo. It wasn’t an easy stay without a walk-in shower since I couldn’t take a shower. The chair wasn’t convenient for my sleeping and different than the chair in your marketing pictures. All of these things make it very difficult to stay and sleep in and another similar condo wasn’t available for our available time. Request that because of the misunderstanding of the available disability in the condo and my degree of disability that made it very difficult to stay there, that you consider a partial refund for the difficulties that made it very hard for me to stay there. As previously stated, the condo is in a beautiful location, clean and very nice right by the river. The condo is not disability friendly for a person that is disabled and needs a walk-in shower, chair that can be slept in by a disabled person and other disabled needs.