2 outdoor pools
Ver disponibilidad

Opiniones sobre Opal Grand Oceanfront Resort & Spa

4 out of 5
Opal Grand Oceanfront Resort & Spa
10 North Ocean Boulevard, Delray Beach, FL

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 502 de 749 opiniones" "
Evaluación: 8 - Bueno. 128 de 749 opiniones" "
Evaluación: 6 - Aceptable. 56 de 749 opiniones" "
Evaluación: 4 - Mediocre. 37 de 749 opiniones" "
Evaluación: 2 - Terrible. 26 de 749 opiniones" "

9,2/10

Limpieza

9,2/10

Personal y atención

9,0/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Eduardo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The best Hotel ever
Se hospedó 2 noches en septiembre de 2023
Respuesta de Julia el 18 sept. 2023
Thank you Eduardo for your great review. We are thrilled to be your best!

10/10 Excelente

Gustavo

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent place
Se hospedó 2 noches en septiembre de 2023
Respuesta de Julia el 7 sept. 2023
Thank you Gustavo for your feedback!

10/10 Excelente

Jorge

Se hospedó 1 noche en agosto de 2023
Respuesta de Julia el 18 sept. 2023
Thank you Jorge for your 5/5!

10/10 Excelente

Alejandra

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo esta lindo
Se hospedó 1 noche en septiembre de 2022
Respuesta de Julia el 12 sept. 2022
Thank you for your review and 5/5! Come and see us again!

10/10 Excelente

Rosa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Las Instalaciones son muy limpias y accesible a la playa. Nos encantó. Sin duda regresaríamos
Se hospedó 2 noches en agosto de 2022
Respuesta de Julia el 30 ago. 2022
Thank you Rosa for your great feedback! We look forward to welcoming you back!

8/10 Bueno

Guillermina

Se hospedó 1 noche en mayo de 2022

10/10 Excelente

HUGO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en junio de 2021
Respuesta de Julia el 7 jun. 2021
Dear Hugo, thank you so much for your 10/10 rating! We are thrilled that you had an enjoyable stay and look forward to seeing you again!

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en mayo de 2021
Respuesta de Julia el 28 may. 2021
Dear guest, thank you for your 5/5 rating, we look forward to seeing you again very soon!

6/10 Aceptable

Joe, Las Vegas

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Noisy small rooms, air conditioner blew directly on us in bed, uncomfortable beds
Se hospedó 5 noches en abril de 2024
Respuesta de Julia el 30 abr. 2024
Thank you Joe for your review. We are disappointed to read that your stay fell short of expectations. We you choose to return in the future.

8/10 Bueno

JAY

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Excellent trip . But very expensive . Taxes plus fees cost $100 a night alone .
Se hospedó 6 noches en abril de 2024
Respuesta de Julia el 30 abr. 2024
Thank you JAY for your feedback. We hope to see you back in the future.

10/10 Excelente

Margaret

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Julia el 30 abr. 2024
Thank you Margaret for your 5/5!

10/10 Excelente

Wesley

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Julia el 29 abr. 2024
Thank you for your 5/5!

10/10 Excelente

Marisa, Raleigh

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved this property for my young family.
Se hospedó 5 noches en abril de 2024
Respuesta de Julia el 29 abr. 2024
Thank you Marisa for the 5/5!

10/10 Excelente

Susan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Julia el 24 abr. 2024
Thank you Susan for your rating!

6/10 Aceptable

Kristina

Le gustó: Limpieza, personal y atención
Se hospedó 3 noches en abril de 2024
Respuesta de Julia el 23 abr. 2024
Thank you Kristina for your rating, we would love to know what we could have done better to get a stronger rating.

10/10 Excelente

Lauren

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2024
Respuesta de Julia el 16 abr. 2024
Thank you Lauren for your 5/5!

8/10 Bueno

Marie

Viajó con su pareja
On entering it is a luxurious and beautiful space. Our room was clean and lovely but did not feel like a five star resort. Bathroom was small like an average hotel. Pool was also disappointing in size and water condition- one day was very cloudy and seemed dirty.
Se hospedó 4 noches en abril de 2024
Respuesta de Julia el 15 abr. 2024
Thank you Marie for your review. We hope to see you back in the future!

8/10 Bueno

Susanne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wasn't able to get reservations in hotel restaurant even one week prior to arrival...they did give me a reservation at last minute after wéd given up and gone somewhere else. Check in was not great.. wrong room number as written on our card. Keys didn't work and had to return to front desk with luggage to get right room number. Room was nice and clean but nothing special.
Se hospedó 4 noches en marzo de 2024
Respuesta de Julia el 11 abr. 2024
Thank you Susanne for your review. We apologize for your very unusual experience and have shared your comments with the management team. We hope to see you back bin the future.

10/10 Excelente

Brian

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location
Se hospedó 5 noches en abril de 2024
Respuesta de Julia el 11 abr. 2024
Thank you Brian for your great feedback!

10/10 Excelente

James

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was amazing, in particular, the service and location.
Se hospedó 4 noches en abril de 2024
Respuesta de Julia el 8 abr. 2024
Thank you James for your great feedback! We look forward to seeing you back soon!

8/10 Bueno

Dana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Julia el 8 abr. 2024
Thank you Dana for your feedback.

10/10 Excelente

simcha

Viajó en grupo
Le gustó: Servicios
The oceanfront property was a real pleasure! Area is very clean and peaceful as well as family friendly. We really enjoyed our stay!
Se hospedó 2 noches en marzo de 2024
Respuesta de Julia el 3 abr. 2024
Thank you Simcha for your great feedback!

6/10 Aceptable

javier

Viajó con su familia
No le gustó: Servicios
Great renovation but very little pool for the amount of rooms. Not worth the price
Se hospedó 3 noches en marzo de 2024
Respuesta de Julia el 2 abr. 2024
Thank you for your feedback Javier, we hope to see you in the fuyture!

10/10 Excelente

Michelle

Se hospedó 3 noches en marzo de 2024
Respuesta de Julia el 23 abr. 2024
Thank you Michelle for your 5/5!

10/10 Excelente

Lisa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
So beautiful! Staff was so friendly, food was delicious.
Se hospedó 3 noches en marzo de 2024
Respuesta de Julia el 2 abr. 2024
Thank you Lisa for your great feedback!

10/10 Excelente

Diane

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Clean friendly professional atmosphere with wondergul food, pools and coffee shop and fitness centwr. Power outage and being relocated to another building as well as continued power outage tests was inconvenient and disturbed my otherwise peaceful and enjoyable stay.
Se hospedó 6 noches en marzo de 2024
Respuesta de Julia el 28 mar. 2024
Thank you Diane for your review. We apologize for the very unusual and unexpected power disturbance and appreciate your patience as we worked hoard with the local power company to resolve.

6/10 Aceptable

Irene

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
There was a gas smell on the 5th floor throughout our stay room 572 that was never addressed.
Se hospedó 5 noches en marzo de 2024
Respuesta de Julia el 25 mar. 2024
Thank you for your feedback. Our engineers have confirmed that this was looked into and all is well. Thank you. We appreciate your feedback!

6/10 Aceptable

Tori

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en marzo de 2024
Respuesta de Julia el 25 mar. 2024
Thank you Tori for your review. We would love to know what went wrong during your stay! We hope to see you in the future!

10/10 Excelente

Stacy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Opal was wonderful. Great property. Walking distance to beach, shopping and restaurants. Can’t wait to go back.
Se hospedó 4 noches en marzo de 2024
Respuesta de Julia el 23 mar. 2024
Thank you Stacy for your wonderful feedback!

8/10 Bueno

Emma

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel was pretty great for the most part. I was disappointed with the room service being served in take out containers. It felt cheap and a thinly veiled attempt at cutting down on staffing costs. It is definitely disappointing considering how pricey the food, ($18 for a standard breakfast) and hotel are. It made our breakfast in bed experience messy. Considering our experience at the Seagate last year, I will be more inclined to book there again next year. I also find that the chairs at the beach should not be an extra charge. Again, considering the Seagate has a whole beach club experience at no extra charge. However, the staff were incredibly friendly and accommodating.
Se hospedó 2 noches en marzo de 2024
Respuesta de Julia el 21 mar. 2024
Thank you for your feedback, we are sorry that your stay fell short of expectations and hope you choose to return in the future.

10/10 Excelente

Pamela

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic spot
Se hospedó 1 noche en marzo de 2024
Respuesta de Julia el 23 mar. 2024
Thank you Pamela for your 5/5!

10/10 Excelente

Samantha

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly staff and go out their way to make your stay outstanding
Se hospedó 3 noches en marzo de 2024
Respuesta de Julia el 11 mar. 2024
Thank you Samantha for your great feedback!

8/10 Bueno

Katharine

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I would have rated this hotel excellent except for the rooms are very small. Our room was always cleaned though and the lobby, restaurants and staff more than made up for the rooms. Great staff everywhere on the property from the valet to the pool area. I would stay here again.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Alyssa

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was great!👍
Se hospedó 3 noches en febrero de 2024
Respuesta de Julia el 6 mar. 2024
Thank you Alyssa for your great feedback!

6/10 Aceptable

Christina

Le gustó: Limpieza
Se hospedó 4 noches en febrero de 2024
Respuesta de Julia el 1 mar. 2024
Thank you Christina for your review. We would love to know what went wrong and what we could have done better to earn a higher rating. We hope to see you in the future.

10/10 Excelente

Nicholas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was excellent, they let us arrive at 11am when we didnt check in until 4, held our luggage. Then when we checked out the next day at 11 and they held our luggage until 4 both times we were able to enjoy the resourt and beach 5 star
Se hospedó 1 noche en febrero de 2024
Respuesta de Julia el 26 feb. 2024
Thank you Nicholas for your great review, we hope to see you back soon!

10/10 Excelente

Linda

Se hospedó 2 noches en febrero de 2024
Respuesta de Julia el 26 feb. 2024
Thank you Linda for your 5/5!

10/10 Excelente

James

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
For sure would stay here again. Lovely setting. Good food. Friendly staff
Se hospedó 4 noches en febrero de 2024
Respuesta de Julia el 15 feb. 2024
Thank you James for your 5/5/ rating!

8/10 Bueno

Michelle

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
The location of the Opal Grand cannot be beat. Across from Beach-walk to everything!!! This property has So much potential!! Staff was very present and helpful but there were a few things not working during our stay. elevator was not working properly during our whole trip, hot tub was not working at all one of the days (and we needed it on this chilly day), when we arrived we were asked if we'd like a lower or upper floor-we said we didn't care but we were given a room with a terrible view of the dirty roof in between the towers when a better view was available- they switched us into a different room when we complained which had a partial ocean view!! Restaurants in the hotel were great, I used the Peloton bike in the gym which worked great and we were treated very well by the staff working at the pool as well as the staff in the lobby and at the front/side doors. we still love the Opal! I'm sure we will be back!!
Se hospedó 3 noches en febrero de 2024
Respuesta de Julia el 10 feb. 2024
Thank you Michelle for your feedback, we hope to see you back in the future!

10/10 Excelente

Gregory

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property was great. We had a wonderful weekend at the Opal. The only thing that we found curious and a little annoying was that we could have booked it ourselves and the daily rate would have been cheaper than we paid through Expedia. Next time we will check on prices before using a travel website.
Se hospedó 2 noches en febrero de 2024
Respuesta de Julia el 9 feb. 2024
Thank you Gregory for your great review! We look forward to seeing you in the future!

6/10 Aceptable

Jennifer, Toronto

Viajó con su pareja
Le gustó: Personal y atención, servicios
The physical aesthetics of the property was not as high end as the price would suggest. The hallway to our room had debris on the carpet as was not vacuumed enough. We did not feel like we were at a high end hotel.
Se hospedó 4 noches en enero de 2024
Respuesta de Julia el 9 feb. 2024
Thank you Jennifer for your review. We are disappointed to read that your stay fell short of expectations and hope to see you in the future.

8/10 Bueno

Bruce D.

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Hotel is beautiful. Only issue was the design of our room. TV was on the wall to the side of the bed and does not swivel. Also sink (and hair dryer) were located directly behind the wall where the bed is, so it can disturb someone trying to sleep.Bathroom and fixtures were beautiful, loved the espresso maker and coffee selections. The people who worked the valet parking were amazing.
Se hospedó 3 noches en enero de 2024
Respuesta de Julia el 9 feb. 2024
Thank you for your great feedback!

10/10 Excelente

cesar

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location first class place.
Se hospedó 2 noches en enero de 2024
Respuesta de Julia el 9 feb. 2024
Thank you Cesar for your great feedback!

10/10 Excelente

Anthony

Viajó en grupo
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
This was my second time back at the Opal. They are extremely welcoming and most importantly accommodating. From the moment I checked in until I left, anything I needed or asked they were able to assist. The Pool area is the best part, staff is helpful to get you a seat by the pool. The bar outside bar has a big tv so I was able to watch the game. Brooke was awesome, as she remembered my drinks and even provided some great recommendations. Rather than go to another sports bar near by, I had friends just come meet me there! Even when the area got super busy for the game, she went out of her way to make sure myself and others staying there were taken care of!
Se hospedó 3 noches en enero de 2024
Respuesta de Julia el 9 feb. 2024
Thank you Anthony for your great feedback! We hope to see you back soon!

10/10 Excelente

Annie

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
LOVED. So classy and clean, pool lounge is beautiful with great service staff. Steps from the beach, 15 min walk to downtown. Zero complaints here
Se hospedó 3 noches en enero de 2024
Respuesta de Julia el 9 feb. 2024
Thank you Annie for your great feedback! We look forward to welcoming you back!

10/10 Excelente

Elizabeth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Julia el 9 feb. 2024
Thank you Elizabeth for your feedback!

10/10 Excelente

shelby

Se hospedó 2 noches en enero de 2024
Respuesta de Julia el 23 mar. 2024
Thank you Shelby for your 5/5 rating!

2/10 Terrible

Rachel

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
I’m surprised this place has such great reviews. Price is outrageous for what it is which is straight up ghetto… My biggest complaint is the lack of sleep- this hotel is LOUD! We had the king suite and were located on the second floor. It sounded like elephants walking around all night, throwing suitcases on the ground every 5 mins. I eventually had to call the front desk at midnight to complain and they settled down for a whole 30 mins, I think I finally got to sleep about 3 AM. The hotel only had 1 of the 2 elevators working, so we constantly had to take the stairs unless we wanted to wait for over 20 mins to get an elevator. They don’t have plans to fix the elevator either which was clear. The room was very dusty, I had a hard time breathing in the room. The toilet paper holder wasn’t secure to the wall, not sure why. The balcony was a fake balcony- it wasn’t even an arm length big so you couldn’t even sit out there. The “balcony” overlooked the spa where people were constantly hanging out in their robes mingling and smoking, so not ideal as a pregnant woman wanting a peaceful weekend. Very disappointed, we will not be back. The W in Ft. Lauderdale is way better and actually the same price. I also put up a do not disturb sign on the door to come back and find our room picked up which was also weird… the sister hotel the Atlantic suites is also a step up from here, the lobby may not be as nice but the rooms are clean, beds are comfortable, and the hotel rooms are quiet.
Se hospedó 1 noche en enero de 2024
Respuesta de Julia el 26 ene. 2024
Thank you for your review. We are all disappointed to read about your very unusual experience and apologize that your stay fell short of expectations. Your comments have been shared with the management team, as we take all such comments seriously. We do hope that you choose to return in the future.

6/10 Aceptable

Chandelle

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Not the best accommodations
For what you pay for I would expect better service. over a 3 night stay with my sister we chose this hotel for a relaxing weekend. on two separate occasions we had to call down 2-3 times to get waters sent to the room. I also had to call to request the room service to clean and turn down the beds and several hours upon returning nothing had been touched in the rooms. I wouldn't stay again. Staff were friendly.
Se hospedó 3 noches en enero de 2024
Respuesta de Julia el 26 ene. 2024
Thank you for your review. We apologize for your very unusual experience and have shared your comments with the management team. We do hope that you choose to return in the future.

10/10 Excelente

Betty

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff, clean and convenient
Se hospedó 3 noches en enero de 2024
Respuesta de Julia el 26 ene. 2024
Thank you Betty for your 5/5 rating!