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Departamento entero

Spa Court

Propiedad de 3.0 estrellas

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Opiniones

7,2 de 10
Buena

Servicios principales

  • Cocina
  • Wifi gratuito
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7.6 de 10, Bueno, 805 opiniones
El precio actual es de US$ 76
US$ 91 en total
impuestos y cargos incluidos
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Ramada by Wyndham Cheltenham
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Políticas

Check-in

Horario de check-in: de 15:00 a 00:00
Edad mínima para hacer el check-in: 18 años

Check-out

Check-out antes de la(s) 10:00

Instrucciones especiales para el check-in

Esta propiedad no cuenta con recepción.
Los huéspedes que lleguen fuera del horario establecido recibirán un correo electrónico en un plazo de 72 horas antes de su llegada con instrucciones para hacer el check-in y la información sobre la cerradura inteligente; el acceso será por una entrada privada.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Métodos de ingreso

Entrada privada y cerradura inteligente

Mascotas

No se aceptan mascotas, solo animales de servicio (sin cargo)

Niños y camas adicionales

Los niños son bienvenidos.
No hay camas plegables disponibles.
No hay cunas disponibles.

Tipos de pago de la propiedad

Información importante

Importante

Puede aplicarse un cargo por cada persona adicional, según la política de la propiedad.
Es posible que se solicite un documento de identidad con foto emitido por las autoridades gubernamentales y una tarjeta de crédito en el check-in para cubrir cualquier gasto imprevisto.
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden conllevar cargos adicionales.
Esta propiedad acepta tarjetas de crédito y tarjetas de débito; no se acepta efectivo.
Las habitaciones insonorizadas no pueden garantizarse.
El anfitrión no indicó si hay un detector de monóxido de carbono en la propiedad, por lo que se recomienda llevar uno portátil
El anfitrión no indicó si hay detector de humo en la propiedad
Esta propiedad cuenta con servicio de limpieza profesional

Preguntas frecuentes

¿Spa Court acepta mascotas?

No, la propiedad solo acepta animales de servicio.

¿Cuánto cuesta el estacionamiento en Spa Court?

Esta propiedad no ofrece estacionamiento.

¿A qué hora es el check-in en Spa Court?

Horario de check-in: 15:00-00:00.

¿A qué hora es el check-out en Spa Court?

Check-out: 10:00.

¿Dónde se encuentra Spa Court?

En el centro de Cheltenham, este edificio se encuentra a 5 minutos a pie de High Street, Cheltenham Playhouse y The Promenade. Ayuntamiento de Cheltenham y Teatro Everyman también se encuentran a 10 minutos. Estación de tren de Cheltenham Spa se encuentra a 28 minutos caminando.

¿Puedo cancelar mi reservación de manera gratuita y recibir un reembolso total?

Sí, esta propiedad ofrece cancelación gratuita en determinadas tarifas de habitación, ¡porque la flexibilidad es importante! Consulta la política de cancelación de la propiedad en nuestro sitio para obtener más información sobre cualquier excepción o requisito.

Opiniones

Opiniones de

7,2

Bueno

7,6

Limpieza

7,8

Servicios

7,6

Estado de la propiedad e instalaciones
Evaluación: 10 - Excelente. 13 de 44 opiniones
Evaluación: 8 - Bueno. 13 de 44 opiniones
Evaluación: 6 - Aceptable. 9 de 44 opiniones
Evaluación: 4 - Mediocre. 5 de 44 opiniones
Evaluación: 2 - Terrible. 4 de 44 opiniones

Opiniones

Opinión verificada

10/10 Excelente

Paul

Le gustó: Limpieza, comodidad de la habitación, comunicación
In the centre of town .Ideal for the racecourse.Easy access,pleasant and helpful staff
Se hospedó 2 noches en octubre de 2025
Opinión verificada

8/10 Buena

paul

Le gustó: Limpieza, estado de la propiedad e instalaciones, comunicación
Very good, well equipped apartment in a central location.
Se hospedó 2 noches en noviembre de 2024
Opinión verificada

10/10 Excelente

Alan

Le gustó: Limpieza, comodidad de la habitación, comunicación

The perfect stay

A perfect stay really nice apartment with cooking facilities , washing machine iron etc. Also right in the heart of town with paid parking 5 mins walk away.
Se hospedó 2 noches en octubre de 2022
Opinión verificada

10/10 Excelente

Charlie

Le gustó: Limpieza, comodidad de la habitación
Perfect location very close to the town centre. Very clean and tidy. Would definitely recommend.
Se hospedó 2 noches en agosto de 2020
Opinión verificada

6/10 Aceptable

Lovesh

Good studio
Se hospedó 2 noches en mayo de 2025
Opinión verificada

8/10 Buena

Niall

Le gustó: Comodidad de la habitación, comunicación

Great location

Great loaction, good ammenities. Not as clean as it should be and you could see layers of dust on top of the cupboards. Bed was on the soft side but comfortable.
Se hospedó 2 noches en diciembre de 2024
Opinión verificada

8/10 Buena

Mariana

Le gustó: Limpieza, comodidad de la habitación, comunicación

Great

Parking is about 8am to 8pm Quite complicate and expensive Mattress are not really good in my opinion Under the bed and the sofa was dirty Overall it's ok very good location.
Se hospedó 3 noches en abril de 2024
Opinión verificada

2/10 Terrible

Kanwal

No le gustó: Comodidad de la habitación, comunicación

No working lift

I specifically chose this apartment as it had a life but the lift was not working during out three nights stay.
Se hospedó 3 noches en junio de 2025
Opinión verificada

2/10 Terrible

Edward

No le gustó: Limpieza, comodidad de la habitación, comunicación

Avoid at all costs

The room at Spa court was disgusting. See the attached phots. It was so bad we had to book into another hotel in Cheltenham. Hotels.com and the owner have refused to reimburse us and just offered a £25 one key cash credit. This is not the kind of service I would expect from Hotels.com.
Se hospedó 2 noches en septiembre de 2025
Opinión verificada

6/10 Aceptable

Emily

Le gustó: Servicios, estado de la propiedad e instalaciones, comunicación
The only issue was the overwhelming smell of smoke when you enter the apartment. The actual property was great for what we were looking for. Close to the centre of Cheltenham, walking distance to lots of restaurants and plenty to do. Space was clean and comfortable but we could not get passed the smell every time we entered the apartment.
Se hospedó 2 noches en febrero de 2024
Opinión verificada

8/10 Buena

Atiyeh

Le gustó: Comodidad de la habitación, comunicación
Accommodation is located centrally and has everything you need for a comfortable stay. Beds were clean and comfortable. Kitchen is a lovely space to come together with family. Add £13 per day for parking as the place has not its own parking. The place is clean but I gave it a 3 for cleaning because there were empty food boxes behind the desk in the main bedroom. Towels were clean but old . Communication was great and we will definitely go back again but will ask them to pay a little more attention to cleaning .
Se hospedó 2 noches en abril de 2024
Opinión verificada

8/10 Buena

Kyle

Le gustó: Limpieza, comodidad de la habitación, comunicación
General stay was good, hotel was nice and clean. However access was a pain due to the dedicated app they use to access the property. I never initially received the email for activating and nor did anothe couple. Which led to a bit of a wait. Stay lets quickly remedied this however.
Se hospedó 2 noches en febrero de 2024
Opinión verificada

8/10 Buena

Paul

Le gustó: Limpieza, estado de la propiedad e instalaciones, comunicación
Small but everything present. No instructions as to get heating on but we did get radiator working - towel rail not so much. Bed mattress not high end. The physical key fob in apartment did not open the door - phone key worked well. Good central location.
Se hospedó 1 noche en abril de 2023
Opinión verificada

6/10 Aceptable

KATIA

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This apartment in close to the pedestrian area in Cheltenham’s centre. While this means that it is close to shops and restaurants, it also means that parking is difficult and there is noise throughout the night. The lift is out of order (a detail which was never communicated or acknowledged) . The flat was clean and kitted with various amenities. The management are responsive to e-communication but their replies are abrupt and unhelpful. I spent 2 nights but got little sleep due to noise and a less than comfortable bed.
Se hospedó 2 noches en julio de 2025
Opinión verificada

4/10 Mala

Robert

No le gustó: Comodidad de la habitación

Would not return to this 'smelly' flat

The property had a strong smell due to high chemical smell in the en-suite. Not sure if the extraction fan in the en-suite worked as did not seem to reduce this smell. This resulted in having to have the window open on a very lively busy street in centre of Cheltenham - which was really noisy. Thus, we both suffered poor sleep
Se hospedó 2 noches en octubre de 2024
Opinión verificada

4/10 Mala

Freedom

The property is a good property! However the tv was coming off the wall! The Wi-Fi didn’t work! The shower was blocked and water kept rising when taking a shower! We had to wait a while for the water to go down before the other person could use it! The kitchen sink was leaking
Se hospedó 2 noches en enero de 2024
Opinión verificada

6/10 Aceptable

Marcus

Le gustó: Limpieza
No le gustó: Comodidad de la habitación

Awful mattresses.

The general facilities were good, but overshadowed by the awful mattresses that allowed us only a few hours of broken sleep when the springs poked you on an unsupportive mattress through the night. On the Saturday after the first night when complaining I was told there was nothing that could be done before Monday which was our checkout day. It was a very black mark on an otherwise decent room, but being able to sleep is really important as it did affect everything we had planned as we're so tired all weekend.
Se hospedó 3 noches en febrero de 2024
Opinión verificada

8/10 Buena

Cliente verificado

Le gustó: Comodidad de la habitación, comunicación

4 stjerner

Fikk dobbeltseng selv om jeg hadde bestilt to enkle senger. Ellers ingenting å utsette på rommet.
Se hospedó 2 noches en abril de 2024
Opinión verificada

6/10 Aceptable

K

Le gustó: Limpieza, comunicación
No le gustó: Comodidad de la habitación

Very noisy nightclub disturbance

First impressions were good. Neat little studio, modern decor, clean, well lit corridors, good entrance security system. We were there for 4 nights. The bed was extremely uncomfortable - the two mattresses were terrible and need replacing. Also they were put together to make a double bed, but there was a hard raised ridge in between the two. The worst bed I have ever had in a hotel. For 3 nights out of the four, we were kept awake until 4pm, as there is a nightclub adjacent to the property which had loud music blaring and people screeching and shouting in the street until well after the 3am closing time. Even though we were on the second floor the noise was extremely loud and intrusive. It is very unfair to let these flats knowing that this public nuisance is going to prevent any sleep whatsoever. The kitchen tap unit was very loose, making it difficult to turn the taps on and off. This needs fixing. There was only one teaspoon, and only one dessert spoon. The drain in the shower smelled bad all the time.
Se hospedó 4 noches en abril de 2022
Opinión verificada

10/10 Excelente

Philip

Le gustó: Limpieza, comodidad de la habitación, comunicación

Well appointment budget accomodation.

Spa Court is a well located property in Cheltenham, with pubs/bars within 1 minute, Brewery 1/4 5 mins away and Montpellier around 10 minute walk. The accommodation is ex student halls, but the apartment has enough for 2 people. The key system works well, and the staff allowed us to check in early without any fuss. Suited for friends imo or couples with a lower budget. Overall a very pleasant stay with zero complaints.
Se hospedó 4 noches en marzo de 2022
Opinión verificada

10/10 Excelente

Pauline

Le gustó: Limpieza, comodidad de la habitación, comunicación

Would go again

Lovely room only let down by the cleanliness of the shower and drainage.Otherwise location was great and building was modern and clean
Se hospedó 3 noches en octubre de 2021
Opinión verificada

8/10 Buena

Jaye

Le gustó: Limpieza, comodidad de la habitación, comunicación

Great for the price

The apartment was great for a two-night stay, with all the basics we would need. It was clean and a decent size. Being in the town centre it was very noisy, mostly people shouting in the night and early hours - the windows keep out pretty much no sound, but it is bearable if you’re up late anyway. The check-in process would have been great if the key had been added to the app properly. Luckily the company sorted it before I got to the door! I like the digital key as it saves remembering your keycard. It might be difficult for some who are not good with phones and apps though.
Se hospedó 2 noches en octubre de 2021
Opinión verificada

8/10 Buena

Serena

Le gustó: Limpieza, comodidad de la habitación, comunicación

Overall very good stay

A few niggles (no lightbulb in the main light; no soap despite being in covid times; stinky kitchen sink drain) but overall a very good stay - spacious airy studio in great central location, clean and comfortable with a good kitchen area, met my needs perfectly. Communications with Oliver of Staylets were excellent . My main gripe was the ridiculous digital key system - yes it worked fine once I'd got it, but it was a right palaver . Firstly I hadn't received the promised digital key email by the morning of arrival (Oliver kindly sorted that out smoothly), and then I ended up accidentally deleting my entire whatsapp app - all lost ! - to make space for the app you have to install to use the digital key, as my phone was so low on storage. I realise it wasn't the owners direct fault that I had no spare phone storage and did this clumsy accidental deletion, BUT the fact is that with a normal key system I would not have been having to stress/faff round with apps in the first place, and this has caused an awful lot of inconvenience to myself and others. Please could the owners consider a better alternative for the future ? .. But yep, once safely inside - a great stay, thank you.
Se hospedó 4 noches en octubre de 2021
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, comodidad de la habitación

Hygiene problem. Bedding with urine

Stay two night with this property, arrived late for checked in and discovered the bedding had urine on it but can't get help until next day, ask Hotels.com to step in for help and relocate the hotel, but they spoke an english accent that you couldn't understand, wasted half day to get it solved, then property manager on the phone agree to help and refund, thanks to him for that but our holidays has been ruined. Note, the property site on the main road next to all the bars and outlets, the noise will not stop until 4am, if you want quiet room then think again!
Se hospedó 2 noches en septiembre de 2021
Opinión verificada

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación, comunicación

Simple city centre apartment

A simple, clean, well presented apartment. The mobile based door locking system was a little temperamental which was irritating at times. Kitchen tap was loose and could do with correctly fixing in place to make it easier to use. Otherwise an enjoyable stay in a very central location.
Se hospedó 2 noches en septiembre de 2021