Estimado Julio, Gracias por calificarnos, nos sentimos muy felices de que haya elegido nuestro hotel para pasar sus vacaciones soñadas, esperamos darle la bienvenida nuevamente muy pronto.

Dear Henry Thank you for your rating.We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Elizabeth H. Social Media Manager

Dear Miguel, Thank you for the time you spent to share your personal impressions of your stay. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Elizabeth H. Social Media Manager

Dear Hugo,Thank you for the time you spent to rate your recent stay. Guest satisfaction is our number one goal and there is nothing better than achieving that. We look forward to having the opportunity to serve you again in the future.Elizabeth H. Social Media Manager

First and foremost we would like to thank you for choosing our hotel for your visit to Punta Cana and for recommending us to this travel community, this is undoubtedly the best reward for us all. Guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.We look forward to having the opportunity to serve you again in the future.Elizabeth H. Social Media Manager

Estimada Mercedes, Gracias por el tiempo que dedicó a compartir sus impresiones personales sobre su estancia. Tenga la seguridad de que la información que ha proporcionado se utilizará en consecuencia para mejorar las experiencias de nuestros futuros huéspedes. Esperamos poder servirle nuevamente y tener la oportunidad de superar sus expectativas en un futuro no muy lejano.Elizabeth H. Social Media Manager

Dear María Plasencia, We sincerely appreciate the time you spent to share your comments following your visit to our hotel, our guests's feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced with the food at the buffet during your stay. Please rest assured that the information you have provided will be used accordingly to enhance our future guestss experiences among us and we hope you will visit us again in the future.Elizabeth H. Social Media Manager

Queremos darle las gracias por compartir esta opinión sobre su reciente estancia. Estamos encantados de que haya disfrutado de su estancia y coincidimos con usted en que nuestro atento personal juega un papel clave en la experiencia global de nuestros huéspedes. Todo el equipo trabaja muy duro para garantizar que ofrecemos un servicio de alta calidad y una experiencia diferente y memorable, esperamos poder servirle de nuevo en el futuro.Saludos cordiales,Andrea CasseraSocial Media Coordinator

Queremos darle las gracias por compartir esta opinión sobre su reciente estancia. Estamos encantados de que haya disfrutado de su estancia y coincidimos con usted en que nuestro atento personal juega un papel clave en la experiencia global de nuestros huéspedes. Todo el equipo trabaja muy duro para garantizar que ofrecemos un servicio de alta calidad y una experiencia diferente y memorable, esperamos poder servirle de nuevo en el futuro. Saludos cordiales, Andrea Cassera Social Media Coordinator

Le damos las gracias por compartir su opinión sobre sus recientes vacaciones con nosotros, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Apreciamos el tiempo que ha dedicado en compartir su opinión, esperamos su próxima visita. Saludos cordiales, Diana Melo Social Media Coordinator

Estimado Jose, Nos sentimos encantados de que haya disfrutado de su estancia entre nosotros. Gracias por elegirnos cuando visita la zona. Esperamos poder darle la bienvenida de nuevo muy pronto. Quedamos a sus órdenes. Saludos cordiales, Diana Melo Social Media Coordinator Secrets Cap Cana Resort & Spa

Dear guest, Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Secrets Cap Cana Resort & Spa will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Best regards, Diana Melo Social Media Coordinator Secrets Cap Cana Resort & Spa

Dear Wendy, Thank you again for your review of your stay with us, we look forward to your next visit. Best regards, Diana Melo Social Media Coordinator Secrets Cap Cana Resort & Spa

Estimado huesped, Puede estar seguro de que sus comentarios serán tomados en consideración y que nos ayudarán a mejorar nuestros servicios. Una vez más, gracias por su tiempo y a pesar de los problemassurgidos en su estancia, esperamos que Secrets Cap Cana Resort & Spa siga siendo una opción para sus próximas vacaciones y que tengamos la oportunidad de restaurar su fe en nuestra empresa en un futuro próximo. Un cordial saludo, Diana Melo Social Media Coordinator

Dear guest, Thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Diana Melo Social Media Coordinator Secrets Cap Cana Resort & Spa

Estimada Yanira, Agradecemos nos comparta su experiencia en nuestro resort, y nos enorgullece escuchar que fue placentera. Esperamos recibirle pronto una vez más. Un cordial saludo, Diana Melo Social Media Coordinator Secrets Cap Cana Resort & Spa

Estimada Soraya, Apreciamos sus palabra y que haya compartido su reciente experiencia con nosotros. Esperamos poder recibirla pronto en nuestras instalaciones. Un cordial saludo, Secrets Cap Cana Team

Estimado huésped, Le agradecemos por su comentario, y nos llena de alegría que sus vacaciones hayan sobrepasado sus espectativas. Esperamos recibirles pronto en un futuro no muy lejano. Un cordial saludo, Diana Melo Social Media Coordinator Secrets Cap Cana Resort & Spa

Estimado huesped, Nos place escuchar que su experiencia con nosotros fue placentera, y esperamos nos vuelva a visitar pronto. Saludos codiales, Diana Melo Social Media Coordinator Secrets Cap Cana Resort & Spa

Dear guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, we look forward to your next visit. Best regards, Diana Melo Social Media Coordinator Secrets Cap Cana Resort & Spa

Estimado Manuel, Le agradecemos su opinión acerca de sus vacaciones en nuestro hotel Secrets Cap Cana Resort & Spa; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Estamos muy contentos de que el hotel y los empleados fueran capaces de cumplir con sus expectativas durante su estancia. Esperamos poder recibirle pronto. Un cordial saludo, Secrets Cap Cana Team

Estimado Nelso, Le agradecemos que haya compartido su experiencia con nostros. Esperamos recibirle en un futuro en nuestras instalaciones, para saeguir brindandole recuerdos que durarán toda la vida. Un cordial saludo, Diana Melo Social Media Coordinator Secrets Cap Cana Resort & Spa

Estimada Monica, Nos encontramos encantados de que haya disfrutado de su estancia entre nosotros. Gracias por elegirnos cuando visita la zona. Esperamos poder darle la bienvenida de nuevo muy pronto. Un cálido abrazo, Diana Melo Social Media Coordinator Secrets Cap Cana Resort & Spa

Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Secrets Cap Cana Resort & Spa . We are delighted to read that we were able to match your holiday expectations. We truly regret to hear that you have to go through this situation. Is it possible for you to contact our reservation department in order to reconfirm the status of your refund? We need more information of your reservation in order to verify properly. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Best regards, Diana Melo Social Media Coordinator Secrets Cap Cana Resort & Spa

Dear guest, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. Is it possible for you to share your recent experience with us, in order to see which areas of improvement we need to work in? We will greatly appreciate knowing what happened during your stay. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Best regards, Diana Melo Social Media Coordinator

Dear Anonymous, Thank you for your comments. They are greatly appreciated! We hope to see you coming back! Luz Mota Social Media Coordinator

Dear Clara, Thank you for the time you spent to share your personal impressions of your stay. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Edily F.Social Media Coordinator

Dear Yancarlos, Thank you for the time you spent to share your personal impressions of your stay. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.Once more we thank you for sharing your experience with us and look forward to serving you again soon.Edily F.Social Media Coordinator

Dear Gregory John, Thank you for the time you spent to share your personal impressions of your stay. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.We look forward to having the opportunity to serve you again in the future.Edily F.Social Media Coordinator

Dear Vonshay, Thank you for rating us.We are delighted that you enjoyed your recent stay with us. Thank you for making us your hotel of choice when visiting the area. We look forward to welcoming you back very soon.Edily F.Social Media Coordinator

Dear Christopher, Thank you for rating us.We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Edily F.Social Media Coordinator

Dear Brandon Joel, Thank you for rating us, we appreciate the time you took to leave your feedback on your recent stay at our resort. We look forward to the opportunity to serve you again in the future.Edily F. Social Media Coordinator

DearThank you for the time you spent to share your personal impressions of your stay. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.We look forward to having the opportunity to serve you again in the future.Edily F. Social Media Coordinator

Thank you very much for your comments. It is a pleasure for us to read that you enjoyed your stay at our property.Your enthusiasm for our staff is very much appreciated by all of us and we assure you that it will be a great source of motivation for them, so we will pass on your kind compliments.We look forward to serving you again in the future, thank you for choosing our hotel for a pleasant vacation.Edily F.Social Media Coordinator

Dear Daniel, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.We are sorry that your stay has been marred by the situations that we external, we will be sharing your comments with the corresponding department, your comments are very important to us as they allow us to find our point of improvement in order to offer and ensure a high-quality service. Thank you once again for making us your choice hotel, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Edily F. Social Media Coordinator

Dear Rajat Thank you for rating us.We are delighted that you enjoyed your recent stay with us. Thank you for making us your hotel of choice when visiting the area. We look forward to welcoming you back very soon.Edily F.Social Media Coordinator

Dear Yvonne, Thank you very much for your comments. It is a pleasure for us to read that you enjoyed your stay at our property.Your enthusiasm for our staff is very much appreciated by all of us and we assure you that it will be a great source of motivation for them, so we will pass on your kind compliments.We look forward to serving you again in the future, thank you for choosing our hotel for a pleasant vacation.Edily F. Social Media Coordinator

Dear Elizabeth, Thank you very much for your comments. It is a pleasure for us to read that you enjoyed your stay at our property.Your enthusiasm for our staff is very much appreciated by all of us and we assure you that it will be a great source of motivation for them, so we will pass on your kind compliments.We look forward to serving you again in the future, thank you for choosing our hotel for a pleasant vacation.Edily F.Social Media Coordinator

Dear Maria, Thank you very much for your comments. It is a pleasure for us to read that you enjoyed your stay at our property.We look forward to serving you again in the future, thank you for choosing our hotel for a pleasant vacation.Edily F. Social Media Coordinator

Dear Heidi DevonThank you very much for your comments. It is a pleasure for us to read that you enjoyed your stay at our property.Your enthusiasm for our staff is very much appreciated by all of us and we assure you that it will be a great source of motivation for them, so we will pass on your kind compliments.We look forward to serving you again in the future, thank you for choosing our hotel for a pleasant vacation.Edily F. Social Media Coordinator

Thank you for rating us, we are very happy that you have chosen our hotel to spend your vacations.Your enthusiasm for our staff is very much appreciated by all of us and we assure you that it will be a great source of motivation for them, so we will pass on your kind compliments.We hope to welcome you back very soon.

Thank you for rating us, we are very happy that you have chosen our hotel to spend your vacations.Your enthusiasm for our staff is very much appreciated by all of us and we assure you that it will be a great source of motivation for them, so we will pass on your kind compliments.We hope to welcome you back very soon.