4/10 Mediocre
Catherine Jo
4 nov. 2025
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This property is very outdated. It is not clean. The doors and windows had cracks for critters to get in. There is no housekeeping services to clean the room after each night.Small little details, like the garbage can you had to touch to open, It definitely took away from Experience I was hoping for. In addition when I went to check in during normal office hours, the office manager came out and talk to me, but he referred me to the instructions as if I were a late check-in and I had to read how to get to my room. It was a little awkward. Also, when I had my early check out, I had to pick up the phone to call him to check out and it was very strange to me. I felt like I was bothering him. The lampshade had cobwebs. The shower was inside a jacuzzi tub, very odd. The windowsills were filthy. You can hear your neighbors. The pool and jacuzzi were very dirty as well.
All that being said, Palm Cove is a very exclusive area and I would highly recommend staying in this area compared to Cairns, which is very touristy. I am guessing this property gets away with their prices since the area is so premium. In the end, I would not stay at this property. It is definitely not worth the price!
Catherine Jo
Se hospedó 2 noches en octubre de 2025
