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Opiniones sobre Bardessono Hotel and Spa

5 out of 5
Bardessono Hotel and Spa
6526 Yount Street, Yountville, CA

Opiniones

9,6

Excepcional

Evaluación: 10 - Excelente. 439 de 509 opiniones" "
Evaluación: 8 - Bueno. 47 de 509 opiniones" "
Evaluación: 6 - Aceptable. 11 de 509 opiniones" "
Evaluación: 4 - Mediocre. 8 de 509 opiniones" "
Evaluación: 2 - Terrible. 4 de 509 opiniones" "

9,8/10

Limpieza

9,8/10

Personal y atención

9,4/10

Servicios

9,8/10

Estado de la propiedad e instalaciones

9,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

alejandro

Se hospedó 3 noches en enero de 2024
Respuesta de Alain el 25 abr. 2024
Alejandro,Thank you very much for staying with us on your visit to Napa Valley. We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

Gabriel

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente todo
Se hospedó 1 noche en febrero de 2023
Respuesta de Alain el 16 feb. 2023
Gabriel,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

Rebecca, Santiago de Chile

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Gran ubicación en Yountville
Me alojé en el hotel con mi novio y nos estábamos celebrando 3 años de aniversario. Las habitaciones son espaciosas, bien diseñado y cómodo. El servicio en el hotel era excelente. Muy amable y servicial personal. El restaurante tiene buena comida. Gran ubicación en Yountville cerca de todo.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
El mejor hotel en el que me he quedado, las instalaciones de primera y la habitación era como estar en el hogar

10/10 Excelente

Mario, Caracas, Venezuela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Mejor hotel donde he estado
Excelente para una escapada romántica. No provoca salir del hotel.

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Wonderful stay, beautiful property. Walking distance to excellent restaurants and short drive to all the winners.
Se hospedó 4 noches en abril de 2024
Respuesta de Alain el 25 abr. 2024
John,Thank you very much for staying with us on your recent visit to Napa Valley.We are glad to know that you enjoyed your stay and our location.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

Cristen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location was A and staff were so kind and great.
Se hospedó 2 noches en abril de 2024
Respuesta de Alain el 8 abr. 2024
Cristen,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

6/10 Aceptable

Melissa

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amenities and room condition we subpar for a 5-star hotel. Mold in shower. Ants in bathroom. Window in bathroom slightly ajar/open. Staff said they would send someone to pick up my room service tray immediately. No one came ever. And no one picked it up outside of my room. BEWARE: an extra $72/night destination fee is charged upon checkout. Definitely not worth a stay here. There are much better places in the area.
Se hospedó 2 noches en marzo de 2024
Respuesta de Alain el 3 abr. 2024
Melissa,Thank you very much for staying with us on your recent visit to Napa Valley. We are sorry to learn that this was your experience and apologize for any inconvenience. We appreciate you alerting us to your concerns as this feedback provides us with an opportunity to continue to enhance our service and offerings. We will reach out to you directly for further follow up.SincerelyAlain NeguelouaGeneral Manager

10/10 Excelente

Rishi, Cleveland

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really exceptional experience. Beautiful property. The morning coffee was a nice touch. Every staff member we had contact with was incredibly welcoming and helpful. Truly looking forward to our next visit. The location is phenomenal.
Se hospedó 2 noches en marzo de 2024
Respuesta de Alain el 1 abr. 2024
Rishi,Thank you very much for staying with us on your recent visit to Napa Valley. We are glad you enjoyed your experience, our location, and especially the service provided by our wonderful team.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

Nava

Se hospedó 1 noche en marzo de 2024
Respuesta de Alain el 25 abr. 2024
Nava,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

Juan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
AMAZING !!!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Alain el 1 abr. 2024
Juan,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

CHAIYOUNG

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The service they provided me was exellent.One of the occasions is that I couldn’t sleep at night due to the light wasn’t completely turned off and one of the staffs came at late night and tried to fix it for me. That was very nice of him to do that.
Se hospedó 3 noches en febrero de 2024
Respuesta de Alain el 1 mar. 2024
CHAIYOUNG,Thank you very much for staying with us on your recent visit to Napa Valley.We are sorry to learn there was an issue with the light in the room. We appreciate you alerting us about this as this provided us an opportunity to address the problem. We are happy to know that you enjoyed the service provided by our exceptional team.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

Dangelo

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was great
Se hospedó 1 noche en febrero de 2024
Respuesta de Alain el 22 feb. 2024
Dangelo,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

Allen, Colma

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Alain el 22 feb. 2024
Allen,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

Kaela

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was absolutely wonderful and accommodating. One of the best hotel stays I’ve ever had!
Se hospedó 1 noche en febrero de 2024
Respuesta de Alain el 22 feb. 2024
Kaela,Thank you very much for staying with us on your recent visit to Napa Valley.We are happy to know that you enjoyed your stay and service provided by our wonderful team.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

6/10 Aceptable

Eric

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
We thought this places was going to be over the top but ended up having a room that A/C didn’t work properly as well as the blinds on the room. It was our anniversary and honestly for them not to acknowledge that was very bad customer service. We stayed at a smaller hotel the day prior and they gave us a bottle of wine and left a card stating happy anniversary. It’s the little things that make a big difference.
Se hospedó 2 noches en febrero de 2024
Respuesta de Alain el 22 feb. 2024
Eric,Thank you very much for staying with us on your recent visit to Napa Valley. We apologize for the items not working properly in your room and for not acknowledging your special anniversary. We appreciate you alerting us to your concerns as they provide us an opportunity to enhance our service and offerings. We will reach out to you directly for further follow up and hope to welcome you back.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

Joseph

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Alain el 22 ene. 2024
Joseph,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

Yuan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The best in Yountville. We love not only everything about the our room and service ( free mini bar is so good for the family) but also Lucy the restaurant, the food is heavenly.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Alain el 22 ene. 2024
Yuan,Thank you very much for staying with us on your recent visit to Napa Valley.We are glad to know you enjoyed the accommodations, amenities, and Lucy Restaurant.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

Hon, Fremont

Se hospedó 1 noche en diciembre de 2023
Respuesta de Alain el 22 ene. 2024
Hon,Thank you very much for staying with us on your recent visit to Napa valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

DAVID

Se hospedó 3 noches en diciembre de 2023
Respuesta de Alain el 4 ene. 2024
David,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

4/10 Mediocre

Rikyah

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
Before I booked my reservation, I was unaware that the pool and amenities were closed, and had I known, I would've booked elsewhere. When the concierge at the front desk relayed this information she looked at me in disgust. The manage, Nick, was also very apathetic as opposed to how I witnessed him treating white people from London. It was okay. Not worth 3k for 3 nights.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Randy Holcomb el 28 dic. 2023
Thank you for staying with us and for providing your feedback which allows us an opportunity to improve our service and offerings.We will reach out to you directly to learn more about your experience.

10/10 Excelente

Dan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We make the short trip from the EB to Yountville several times a year and each time it's wonderful. The property, the team, the artwork and the vibe makes for a wonderful experience each and every time.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Alain el 25 dic. 2023
Dan,Thank you very much for staying with us on your recent visit to Napa Valley.We are glad you enjoyed the property, the service provided by our exceptional team, and artwork by Andrea Schwartz Gallery.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

Cindy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Words cannot say what a wonderful experience we had. All the staff we encountered from the check in , valet, person who walked us to the room and all the staff around the property, everyone was very nice. Special shout out to the front desk and valet, I wished I remembered all your names but you were all great. You have become one of our favorite hotels to stay in! Area was great , rooms and beds huge and comfortable, free bikes to use and valet was always quick and kept you hydrated !! Stay here on your next adventure. You will feel like you traveled someone far. We wished we were able to stay here longer!!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Alain el 25 dic. 2023
Cindy,Thank you very much for staying with us on your recent visit to Napa Valley.We are delighted to know that you enjoyed your experience, our location, amenities and the service provided by our wonderful team.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

Dan

Se hospedó 1 noche en diciembre de 2023
Respuesta de Alain el 22 ene. 2024
Dan,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

Jerome Prakash

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easily one of the best places to stay in Yountville
Se hospedó 3 noches en noviembre de 2023
Respuesta de Alain el 28 nov. 2023
Jerome Prakash,Thank you very much for staying with us on your recent visit to Napa Valley.We are happy to know that you enjoyed your stay and look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

Adam

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Alain el 17 dic. 2023
Adam,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

8/10 Bueno

RUBING

Le gustó: Personal y atención, servicios
Not as good as the picture shows. Nice landscaping but not as in the room. Basic renovation and some wear and tears.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Alain el 16 nov. 2023
Rubing,Thank you very much for staying with us on your recent visit to Napa Valley.We appreciate your feedback as this provides us with an opportunity to improve our services and offerings.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

Henri

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en noviembre de 2023
Respuesta de Alain el 13 nov. 2023
Henri,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

2/10 Terrible

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Craig

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Incredible property. Service was next level. I’ll be back many more times.
Se hospedó 1 noche en octubre de 2023
Respuesta de Alain el 6 nov. 2023
Craig,Thank you very much for staying with us on your recent visit to Napa Valley.We are glad to know that you enjoyed our property, especially the service provided by our exceptional team.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

Timothy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a fantastic stay. Everything at the resort was great!
Se hospedó 5 noches en septiembre de 2023
Respuesta de Alain el 10 oct. 2023
Timothy,Thank you very much for staying with us on your recent visit to Napa Valley.We are happy to know that you enjoyed your stay and we look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

Timothy

Se hospedó 3 noches en septiembre de 2023
Respuesta de Alain el 23 oct. 2023
Timothy,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

Guangchuan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
First-time luxury hotel experience in my life out of my own pocket for our anniversary. Environment, service and everything is great. Just felt too expensive for me. But I have to admit that too expensive is my problem, not hotel's problem. I wish someday in the future I can earn more money and spend more time with beloved ones in Bardessono, like those low-key rich people.
Respuesta de Alain el 24 sept. 2023
Guangchuan,Thank you for staying with us on your recent visit to Napa Valley.We appreciate you taking the time to share your feedback and are happy to know you enjoyed your experience.We look forward to welcoming you back to Bardessono.SincerelyAlain NeguelouaGeneral Manager

10/10 Excelente

Joseph, Aptos

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fabulous hotel.
Se hospedó 1 noche en julio de 2023
Respuesta de Alain el 22 sept. 2023
Joseph,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

adrian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2023
Respuesta de Alain el 20 sept. 2023
Adrian,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

Yuji

Se hospedó 1 noche en septiembre de 2023
Respuesta de Alain el 26 sept. 2023
Yuji,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

HYUN

Se hospedó 1 noche en agosto de 2023
Respuesta de Alain el 30 ago. 2023
HYUN,Thank you for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

Augusto

Se hospedó 3 noches en agosto de 2023
Respuesta de Alain el 18 sept. 2023
Augusto,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Thoroughly enjoyed our stay, every staff member was focused on making our stay more memorable. Would recommend and definitely go back.
Se hospedó 1 noche en agosto de 2023
Respuesta de Alain el 22 ago. 2023
John,Thank you very much for staying with us on your recent visit to Napa Valley.We are happy to know you enjoyed your visit, especially the service provided by our exceptional team.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

Corinne S

Viajó con su familia
Le gustó: Servicios
The best service eeeeeeever!!!! The hotel staff went above and beyond for my wife and i. They finish sentences with "is their anything else I can do for you sir" 👏 so many great qualities that I can't mention them all. Not 1 flaw, thanks burdessono for an amazing anniversary vacation
Se hospedó 3 noches en agosto de 2023
Respuesta de Alain el 11 ago. 2023
Corinne S,Thank you very much for staying with us on your recent visit to Napa Valley.We are happy to know you enjoyed your stay especially the service provided by our exceptional team.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

Karina

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Amazing staff and service! Rooms are very comfortable. Will definitely be back
Se hospedó 1 noche en julio de 2023
Respuesta de Alain el 3 ago. 2023
Karina,Thank you very much for staying with us on your recent visit to Napa Valley.We are happy to know that you enjoyed your visit, the accommodations, and especially the service provided by our wonderful team.We look forward to welcoming you back to Bardessono. Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

Jeongseon

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent
Se hospedó 2 noches en julio de 2023
Respuesta de Alain el 25 jul. 2023
Jeongseon,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

Samantha

Se hospedó 2 noches en julio de 2023
Respuesta de Alain el 17 jul. 2023
Samantha,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

YAUH

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
High quality of hotel staffs and services.
Se hospedó 1 noche en julio de 2023
Respuesta de Alain el 13 jul. 2023
Yauh,Thank you very much for staying with us on your recent visit to Napa Valley.We are happy to know that you enjoyed your stay and the service provided by our exceptional team.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

Ester

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
quiet
Se hospedó 2 noches en junio de 2023
Respuesta de Alain el 27 jun. 2023
Ester,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

8/10 Bueno

Yufeng

Se hospedó 2 noches en junio de 2023
Respuesta de Alain el 20 jun. 2023
Yufeng,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

Christopher

Se hospedó 2 noches en junio de 2023

10/10 Excelente

Ameet

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en junio de 2023
Respuesta de Alain el 20 jun. 2023
Ameet,Thank you very much for staying with us.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

Teke

Le gustó: Limpieza
Se hospedó 1 noche en mayo de 2023
Respuesta de Alain el 16 jun. 2023
Teke,Thank you very much for staying with us on your recent visit to Napa Valley.We look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager

10/10 Excelente

Zachary, Pegram

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A beautiful property. Extremely relaxing, first class.
Se hospedó 1 noche en junio de 2023
Respuesta de Alain el 14 jun. 2023
Zachary,Thank you very much for staying with us on your recent visit to Napa Valley.We are glad that you enjoyed your stay and we look forward to welcoming you back to Bardessono.Sincerely,Alain NeguelouaGeneral Manager