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Opiniones sobre The Dupont Circle Hotel

4.5 out of 5
The Dupont Circle Hotel
1500 New Hampshire Ave Nw, Washington, DC

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 944 de 1180 opiniones" "
Evaluación: 8 - Bueno. 152 de 1180 opiniones" "
Evaluación: 6 - Aceptable. 44 de 1180 opiniones" "
Evaluación: 4 - Mediocre. 21 de 1180 opiniones" "
Evaluación: 2 - Terrible. 19 de 1180 opiniones" "

9,8/10

Limpieza

9,8/10

Personal y atención

9,2/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ramon

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Eric K. el 7 dic. 2023
Dear Ramon,Thank you for taking the time to review The Dupont Circle Hotel. I am very satisfied to see that you enjoyed your stay with us. We greatly appreciate your kind words regarding our staff since they work very hard to make everyone's stay as comfortable as possible. We hope you had the chance to explore the Dupont Circle area and experience our fantastic outlets The Pembroke and Doyle Bar. Thank you for staying with us and we hope to see you again soon.- Eric KiddAssistant Front Office Manager

10/10 Excelente

Esther

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
La ubicación en las mejores zonas de la ciudad. Se nota que se ocupan en darle mantenimiento.
Se hospedó 4 noches en septiembre de 2023
Respuesta de Farah Faraj el 3 oct. 2023
Dear Esther,Thank you so much for your 5/5rating! We greatly appreciate your support and are thrilled to know you had an outstanding experience. We look forward to the pleasure of serving you again in the future. Best Regards, Farah Faraj Guest Relations Manager

10/10 Excelente

Jose Ignacio

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 4 noches en agosto de 2023
Respuesta de Eric K. el 29 ago. 2023
Dear Jose Ignacio,Thank you for taking the time to review The Dupont Circle Hotel. I am happy to see that you enjoyed your stay with us. I hope you had the opportunity to dine within our fantastic restaurants or explore the local community of Dupont Circle. We hope to see you again soon. Thank you for staying with us and have a great day.- Eric KiddAssistant Front Office Manager

10/10 Excelente

Francis

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great hotel, pretty clean, polite customer service and fair prices. I don't think they have the best communication between there own staff. I called three times asking for someone to help me out with my baggage, nobody never got to my room.
Se hospedó 1 noche en julio de 2023
Respuesta de Eric K. el 29 jul. 2023
Dear Francis,I am saddened to hear that we fell short of delivering the greatest experience. I am truly sorry for the delay of assistance with your luggage. We hope to host you again in the near future to show you that your experience was just an exception. Thank you for staying with us and leaving such a great review of The Dupont Circle Hotel despite the hiccup. Have a great day.- Eric KiddAssistant Front Office Manager

10/10 Excelente

Leonardo

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en julio de 2023
Respuesta de Eric K. el 5 jul. 2023
Thank you for leaving us such a great review of The Dupont Circle Hotel. I am very happy to see that your stay with us was satisfactory. We do hope to see you again in the near future. Thank you for staying with us.

6/10 Aceptable

Rubén Jorge Gutiérrez

Se hospedó 1 noche en junio de 2023
Respuesta de Eric K. el 3 jul. 2023
Thank you for taking the time to leave us such valuable feedback. I am saddened to see that your stay with us was not up to your standards. I am truly sorry that your experience here was not to the highest expectations and that we missed the mark along the way. We do hope to see you again for another chance to better the experience. Have a great day.

10/10 Excelente

JOSE ANTONIO

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en abril de 2023
Respuesta de Amrit Jotteebah el 22 abr. 2023
Dear Mr. Antonio,We thank you for your stay with us and we greatly appreciate your feedback.We look forward to welcoming you soon.Best regards,Amrit JotteebahGuest Relations Supervisor

8/10 Bueno

JUAN CARLOS

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
El hotel está muy bueno y muy bien ubicado pero tienen oportunidades de mejorar el servicio
Se hospedó 7 noches en noviembre de 2022
Respuesta de Farah Faraj el 20 nov. 2022
Dear Mr. Carlos, Thank you for taking the time to share your feedback following your recent stay with us. I am glad to hear that you had enjoyed your stay. While we thank you for kind feedback, I am sorry that we fell short meeting your expectations in some aspects of your stay. Please accept our apologies.We look forward to welcoming you back soon. Best Regards,Farah FarajGuest Relations Manager

10/10 Excelente

Alejandro

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2022
Respuesta de Khristine Giguere el 9 oct. 2022
Dear Alejandro,Dear Daniel, Thank you for staying at The Dupont Circle Hotel. We appreciate your amazing review. We are happy to hear that you've enjoyed our central location and unique personalize service that we provide. Our goal is to deliver flawless and memorable experience Looking forward to welcoming you again. Warm regards,

4/10 Mediocre

Andres

Viajó por negocios
Le gustó: Comodidad de la habitación
a los huespewdes les cobraron cuando esto ya esta pago
Se hospedó 3 noches en septiembre de 2022
Respuesta de Farah Faraj el 3 oct. 2022
Dear Andres, Greetings form the Dupont Hotel. Kindly contact us directly to get more details and further assist you. Best Regards,Farah FarajGuest Relations Manager

10/10 Excelente

FRIEDRICH

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Excelente ubicación en área tranquila de la cuidad
Se hospedó 3 noches en agosto de 2022
Respuesta de Khristine Giguere el 29 ago. 2022
Dear Friedrich, Thank you for staying with us and we appreciate your genuine review. We are happy to hear that you've enjoyed our central location and looking forward to welcoming you again. Our goal is to deliver flawless and memorable experience.

10/10 Excelente

Juan

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Excelente servicio, impecables instalaciones y restaurantes formidables.
Se hospedó 4 noches en junio de 2022
Respuesta de Khristine David Assistant Guest Relations Manager el 18 jun. 2022
Dear Juan, Thank you for the 5 star review. We’re pleased to learn you enjoyed your stay at our luxury property here in Washington, DC. We hope to welcome you again soon. Regards,

10/10 Excelente

Francisco, Rio Oro

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente opción. Elegante. Inmejorable localización. Servicio atento.
Se hospedó 3 noches en marzo de 2022
Respuesta de Jamie Kang, Front Office Manager el 4 abr. 2022
Dear Francisco, Thank you for staying at The Dupont Circle and we appreciate your review. Thank you!

10/10 Excelente

Lillian, Guaynabo

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
El personal en general fue súper atento en todo momentos
Se hospedó 4 noches en septiembre de 2021
Respuesta de Jamie Kang, Front Office Manager el 8 sept. 2021
Dear Lillian , Thank you for staying with us and we appreciate your review.

10/10 Excelente

Maria Fernanda

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nos fue muy bien , excelente ubicación , la gente muy especial
Se hospedó 7 noches en julio de 2021
Respuesta de Jamie Kang, Front Office Manager el 21 jul. 2021
Gracias por sus comentarios y esperamos darle la bienvenida nuevamente.

10/10 Excelente

Roberto de Jesús

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2021
Respuesta de Jamie Kang, Front Office Manager el 18 jun. 2021
Thank you for your review!

10/10 Excelente

Gary

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Excellent hotel and location.
Se hospedó 5 noches en abril de 2024
Respuesta de Farah Faraj el 27 abr. 2024
Dear Gary,Glad to hear you enjoyed the hotel and its location! Sounds like a great place to stay. Thanks for sharing your feedback!Best Regards,Farah FarajGuest Relations Manager

10/10 Excelente

David, Keene

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nice hotel with great service. Good restaurant and a nice bar area. Lots of things within easy walking distance.
Se hospedó 7 noches en abril de 2024
Respuesta de Farah Faraj el 27 abr. 2024
Dear David,It sounds like you had a great experience at a nice hotel with excellent service, a good restaurant, and a nice bar area. It's also a bonus that there were plenty of things to do nearby within walking distance. Thanks for sharing your review!Best Regards,Farah FarajGuest Relations Manager

6/10 Aceptable

Mandeep

Se hospedó 3 noches en abril de 2024
Respuesta de Amarri Aton- Assistant Guest Relations Manager el 27 abr. 2024
Dear Mandeep,Warm greetings from The Dupont Circle and thank you for choosing our hotel as your residence during your recent stay in Washington D.C.! We truly appreciate you taking the time to respond to our survey. While we thank you for your kind feedback, please accept our apologies that we fell short in some aspect during your stay. As your critical feedback is immensely valued here at The Dupont Circle, we will be sure to cascade your candid feedback to the necessary department head to ensure consistent quality service. We have added your most recent experience to your guest profile here at the hotel to ensure that any potential future stays will be as seamless as possible. Please do not hesitate to contact me if you need any assistance in booking your future reservations. We wish you safe travels and look forward to the opportunity to better serve you. Warm regards,Amarri AtonAssistant Guest Relations Manager

10/10 Excelente

Rachel

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Luxurious, so many amenities. They thought if everything for both comfort and luxury. Plus great customer service.
Se hospedó 1 noche en marzo de 2024
Respuesta de Amarri Aton- Assistant Guest Relations Manager el 25 abr. 2024
Dear Rachel,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excelente

Tj

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great time
Se hospedó 2 noches en abril de 2024
Respuesta de Amarri Aton- Assistant Guest Relations Manager el 25 abr. 2024
Dear Tj,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excelente

Susan

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Staff was extremely helpful and friendly from the front desk to the door men.
Se hospedó 1 noche en abril de 2024
Respuesta de Amarri Aton- Assistant Guest Relations Manager el 23 abr. 2024
Dear Susan,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excelente

Erin

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The doormen were very nice.
Se hospedó 7 noches en abril de 2024
Respuesta de Amarri Aton- Assistant Guest Relations Manager el 23 abr. 2024
Dear Erin,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excelente

Steven

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Highly recommend
Se hospedó 2 noches en abril de 2024
Respuesta de Amarri Aton- Assistant Guest Relations Manager el 23 abr. 2024
Dear Steven,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excelente

Lawrence

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Amarri Aton- Assistant Guest Relations Manager el 23 abr. 2024
Dear Lawrence,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excelente

Bradford

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Greta t place
Se hospedó 2 noches en abril de 2024
Respuesta de Amarri Aton- Assistant Guest Relations Manager el 16 abr. 2024
Dear Bradford,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excelente

Debra

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This is a very nice hotel; I could not have been happier.
Se hospedó 1 noche en abril de 2024
Respuesta de Amarri Aton- Assistant Guest Relations Manager el 23 abr. 2024
Dear Debra,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excelente

Dana

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Everyone working at the hotel were very friendly and knowledgeable.
Se hospedó 2 noches en abril de 2024
Respuesta de Amarri Aton- Assistant Guest Relations Manager el 15 abr. 2024
Dear Dana,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excelente

Alice

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We stayed here for 6 nights in April and really enjoyed our stay. The room was spacious and clean. The hotel is conveniently situated within walking distance to Dupont Circle metro. There are lots of dining options within walking distance. They offered us bottles of water each night. Definitely recommend this hotel.
Se hospedó 6 noches en abril de 2024
Respuesta de Amarri Aton- Assistant Guest Relations Manager el 15 abr. 2024
Dear Alice,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

8/10 Bueno

Sally

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2024
Respuesta de Amarri Aton- Assistant Guest Relations Manager el 15 abr. 2024
Dear Sally,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

8/10 Bueno

Amber

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
We loved our stay. This hotel is very well done. The staff is super helpful and friendly and I loved the smell in the lobby area. The only dislikes were that we were "accidentally" overcharged on the second day we were there. We had prepaid and also covered the security deposit so there was no reason for my card to be charged the day after checkin. We inquired at the front desk and was told it would be refunded. We checked out on Tuesday and it's still on hold today (Saturday). It just makes me wonder if it was accidental because it was caught or if they charged the wrong room. The other dislike is the shower. It's nice that you offer complimentary toiletries, however I prefer my own and there is zero storage in the bathroom for such items including a razor. We looooved the room, the towels, and the heated floor in the bathroom though.
Se hospedó 3 noches en abril de 2024
Respuesta de Amarri Aton- Assistant Guest Relations Manager el 15 abr. 2024
Dear AmberThank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.We apologize for any inconvenience caused by the overcharge you experienced at check-in. We are pleased to have promptly resolved this matter for you.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excelente

Theresa

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
staff is great
Se hospedó 1 noche en abril de 2024
Respuesta de Eric K. el 13 abr. 2024
Dear Theresa,Thank you for taking the time to review The Dupont Circle Hotel. I appreciate your great feedback. My team strives to provide excellent service and we are happy you got to experience this. I hope you enjoyed the great area of Dupont Circle and also our outlets, The Pembroke and Doyle Bar. We hope to see you again. - Eric Kidd, Assistant Front Office Manager

8/10 Bueno

Kurt

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Overall pretty good. Staff was excellent and location good. Our room sink was missing a drain cap, the toilet dripped and the shower had a good bit of mold. Also, not very sound proof from street noises even on 7th floor. Overall good.
Se hospedó 2 noches en abril de 2024
Respuesta de Eric K. el 9 abr. 2024
Dear Kurt,Thank you for taking the time to leave a review! We're thrilled you enjoyed the convenient location and our fantastic staff's service. We sincerely apologize that the condition and cleanliness of the bathroom fell short of your expectations. We take guest feedback very seriously, and your comments will help us ensure all areas of our establishment meet our high standards. Thank you again for your feedback, and we hope to host you for a truly exceptional stay in the future. - Eric Kidd, Assistant Front Office Manager

2/10 Terrible

Sheila

Viajó en grupo
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We couldn’t rest because of too much noise 4 nights in a row
Se hospedó 4 noches en abril de 2024
Respuesta de Amarri Aton- Assistant Guest Relations Manager el 9 abr. 2024
Dear Sheila,Warm greetings from The Dupont Circle and thank you for choosing our hotel as your residence during your recent stay in Washington D.C.! We truly appreciate you taking the time to respond to our survey. While we thank you for your kind feedback, please accept our apologies that we fell short in some aspect during your stay. As your critical feedback is immensely valued here at The Dupont Circle, we will be sure to cascade your candid feedback to the necessary department head to ensure consistent quality service. We have added your most recent experience to your guest profile here at the hotel to ensure that any potential future stays will be as seamless as possible. Please do not hesitate to contact me if you need any assistance in booking your future reservations. We wish you safe travels and look forward to the opportunity to better serve you. Warm regards,Amarri AtonAssistant Guest Relations Manager

10/10 Excelente

Humberto

Se hospedó 3 noches en abril de 2024
Respuesta de Amarri Aton- Assistant Guest Relations Manager el 28 abr. 2024
Dear HumbertoThank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excelente

Thomas

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Amarri Aton- Assistant Guest Relations Manager el 28 abr. 2024
Dear Thomas,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excelente

Alicia

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Amazing room and hotel!
Se hospedó 3 noches en abril de 2024
Respuesta de Farah Faraj el 8 abr. 2024
Dear Alicia, Thank you for the glowing review! We're thrilled to hear that you enjoyed your stay with us and that you found our room and hotel to be amazing. We strive to provide exceptional experiences for all our guests, and we're delighted that we met your expectations. We hope to welcome you back again soon!Best Regards, Farah FarajGuest Relations Manager

10/10 Excelente

Ronald

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Excellent covers it!
Se hospedó 3 noches en abril de 2024
Respuesta de Farah Faraj el 8 abr. 2024
Dear Ronald, Thank you for the perfect 5/5 rating! We're delighted you enjoyed your experience with us. Best Regards,Farah FarajGuest Relations Manager

8/10 Bueno

Mai Thao

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
The biggest pro about this property is the Location. DuPont circle is known to be a very nice, convenient and safe area. There’s nearby metro station where you can get to anywhere . Lots of dining options around in this area. The hotel staff is extremely friendly and helpful. The biggest con about it is the shower: extremely weak water pressure and the bottom of the shower isn’t properly clean. You can see brown spots and slimes on the tiles. The toilet seat is also pretty outdated/old that it already has yellow stain on the seat cover. We didn’t feel clean taking a shower due to the weak water pressure. Also, the bathroom design is kinda odd that it is not entirely separate from the main room. The bathroom door is not closed completely so you can hear and smell everything. There’s also no vent in the bathroom so if you want to air out the room you’ll have to open the window. Overall this place is a solid 4, other amenities are decent and the bed is comfortable.I just can’t see why it would get a 5 on google .
Respuesta de Farah Faraj el 8 abr. 2024
Dear Mai Thao, Thank you for sharing your feedback with us. We're delighted to hear that you found our location to be convenient and safe, and that our friendly staff made your stay enjoyable. However, we apologize for the issues you encountered with the shower and bathroom cleanliness. We take cleanliness and maintenance seriously, and we will address these concerns with our housekeeping and maintenance teams to ensure that they are resolved promptly. Your feedback regarding the bathroom design is also appreciated, and we will consider ways to improve privacy and ventilation in our rooms. We're glad to hear that you found other amenities to be decent and that you enjoyed the comfort of our beds. We appreciate your honesty, and we hope to have the opportunity to exceed your expectations in the future.Best Regards,Farah FarajGuest Relations Manager

10/10 Excelente

Ivano

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Farah Faraj el 8 abr. 2024
Dear Ivano, Thank you for the perfect 5/5 rating! We're delighted you enjoyed your experience with us. Best Regards,Farah FarajGuest Relations Manager

10/10 Excelente

Tyler

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We loved everything about our stay at The Dupont Circle. The proximity to everything was the best part. The staff were wonderful, the room was clean and stacked. Even brunch at their Pembroke restaurant was great! In my experience, hotel restaurants have been very average...Pembroke blew out all my expectations. Overall we loved everything.
Se hospedó 4 noches en marzo de 2024
Respuesta de Eric K. el 7 abr. 2024
Dear Tyler,Thank you for taking the time to leave such a fantastic review! We're thrilled to hear that you enjoyed your stay at our hotel. It's wonderful to hear that you were impressed by the delicious food and impeccable service at Restaurant Pembroke. We take great pride in offering exceptional dining experiences, and we'll be sure to pass your compliments along to the restaurant team. We're also delighted that you found our staff to be helpful and friendly. Our team strives to ensure every guest feels welcome and well-cared for during their stay. The cherry on top is knowing that you loved the location! We agree, our location is truly unbeatable, allowing guests to experience the best of the city with ease. Thank you again for choosing our hotel and for sharing your positive feedback. We hope to welcome you back again soon so you can experience even more of what we have to offer! - Eric Kidd, Assistant Front Office Manager

10/10 Excelente

Tomasz

Se hospedó 1 noche en abril de 2024
Respuesta de Amarri Aton- Assistant Guest Relations Manager el 27 abr. 2024
Dear Tomasz,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excelente

Janet

Great location,great staff, bar!!! Had trouble with the toilet, room door, and shower! Problems handled quickly! This was my third or fourth stay at this hotel! I will stay there again!😊
Se hospedó 4 noches en marzo de 2024
Respuesta de Amarri Aton- Assistant Guest Relations Manager el 6 abr. 2024
Dear Janet,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excelente

Ann

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Small lobby, David was nice at the front door, a bit noisy due to traffic and sirens and nearby tunnel. Rooms a little small but everything fresh with good turndown service and housekeeping
Se hospedó 1 noche en abril de 2024
Respuesta de Amarri Aton- Assistant Guest Relations Manager el 6 abr. 2024
Dear Ann,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

10/10 Excelente

Bethany

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Amarri Aton- Assistant Guest Relations Manager el 6 abr. 2024
Dear Bethany,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

6/10 Aceptable

Loan

No le gustó: Limpieza
Se hospedó 4 noches en marzo de 2024
Respuesta de Amarri Aton- Assistant Guest Relations Manager el 6 abr. 2024
Dear Loan,Warm greetings from The Dupont Circle and thank you for choosing our hotel as your residence during your recent stay in Washington D.C.! We truly appreciate you taking the time to respond to our survey. While we thank you for your kind feedback, please accept our apologies that we fell short in some aspect during your stay. As your critical feedback is immensely valued here at The Dupont Circle, we will be sure to cascade your candid feedback to the necessary department head to ensure consistent quality service. We have added your most recent experience to your guest profile here at the hotel to ensure that any potential future stays will be as seamless as possible. Please do not hesitate to contact me if you need any assistance in booking your future reservations. We wish you safe travels and look forward to the opportunity to better serve you. Warm regards,Amarri AtonAssistant Guest Relations Manager

10/10 Excelente

Marie-Noelle

Viajó en grupo
Le gustó: Servicios
Magnifique hôtel, très bon service, a quelques pas du métro Dupont circle.
Se hospedó 4 noches en marzo de 2024
Respuesta de Farah Faraj el 3 abr. 2024
Dear Marie-Noelle, Thank you for the perfect 10/10 rating! We're delighted you enjoyed your experience with us. Best regards, Farah Faraj Guest Relations Manager

10/10 Excelente

Jamie

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Everything about The Dupont Cr Hotel was perfect!
Se hospedó 3 noches en marzo de 2024
Respuesta de Amarri Aton- Assistant Guest Relations Manager el 2 abr. 2024
Dear Jamie,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager

8/10 Bueno

Marc

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Farah Faraj el 3 abr. 2024
Dear Marc, Thank you for the perfect 4/5 rating! We're delighted you enjoyed your experience with us. If you would like to discuss further details regarding your stay, please let me know. Best regards, Farah Faraj Guest Relations Manager

6/10 Aceptable

Michael

Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza
Expected higher quality, better decor. There were stains on the window sill in the bathroom, red stains on bottle of lotion, as well as crumbs on some toiletries.
Se hospedó 2 noches en marzo de 2024
Respuesta de Amarri Aton- Assistant Guest Relations Manager el 1 abr. 2024
Dear Mr. Michael,Warm greetings from The Dupont Circle and thank you for choosing our hotel as your residence during your recent stay in Washington D.C.! We truly appreciate you taking the time to respond to our survey. While we thank you for your kind feedback, please accept our apologies that we fell short in some aspect during your stay. As your critical feedback is immensely valued here at The Dupont Circle, we will be sure to cascade your candid feedback to the necessary department head to ensure consistent quality service. We have added your most recent experience to your guest profile here at the hotel to ensure that any potential future stays will be as seamless as possible. Please do not hesitate to contact me if you need any assistance in booking your future reservations. We wish you safe travels and look forward to the opportunity to better serve you. Warm regards,Amarri AtonAssistant Guest Relations Manager