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Opiniones sobre Super 8 by Wyndham Tyler TX

2 out of 5
Super 8 by Wyndham Tyler TX
2616 North Northwest Loop 323, Tyler, TX

Opiniones

6,8
Evaluación: 10 - Excelente. 261 de 1001 opiniones" "
Evaluación: 8 - Bueno. 290 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 169 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 119 de 1001 opiniones" "
Evaluación: 2 - Terrible. 162 de 1001 opiniones" "

7,0/10

Limpieza

7,4/10

Personal y atención

6,0/10

Servicios

6,8/10

Estado de la propiedad e instalaciones

6,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Alexis

Viajó con su familia y niños pequeños
Le gustó: Servicios
Esta Bien
Se hospedó 4 noches en marzo de 2024
Respuesta de Manager el 14 mar. 2024
Hello Alexis,We appreciate you taking the time to share your feedback with us. Should you have any further comments or concerns, please feel free to get in touch with our management team. Thank you for choosing to stay with us.

6/10 Aceptable

Leonardo

Viajó en grupo
n a
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 5 dic. 2023
Hello Leonardo,Thank you for leaving your review about your recent stay at our hotel. We truly value your feedback and apologize for any inconvenience you may have experienced during your stay. We strive to provide exceptional service and will be addressing your concerns with our team to ensure that we continue to improve. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for a more enjoyable experience.

6/10 Aceptable

David

Se hospedó 1 noche en octubre de 2023
Respuesta de Manager el 19 nov. 2023
Hello David,Thank you for sharing your feedback with us. We appreciate your time spent at our hotel and are sorry to hear that you experienced some issues during your stay. We value all guest feedback and will take your comments into consideration for future improvements. Please do not hesitate to reach out to management directly to further discuss your concerns. We hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Juan

Se hospedó 1 noche en mayo de 2022
Respuesta de Manager el 31 may. 2022
Hello Juan, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

8/10 Bueno

Marcos

Se hospedó 1 noche en marzo de 2022
Respuesta de Manager el 17 mar. 2022
Hello Marcos, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

10/10 Excelente

Enrique

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2020
Respuesta de Manager el 22 ago. 2020
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

10/10 Excelente

Pedro

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en febrero de 2020
Respuesta de Manager el 21 mar. 2020
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Las toallas están un poco maltratadas o usadas las instrucciones para conectarse a internet no están muy claras
Se hospedó 2 noches en noviembre de 2019
Respuesta de Manager el 3 dic. 2019
Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

8/10 Bueno

Omar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2019

8/10 Bueno

Hernan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

2/10 Terrible

yolanda

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2024
Respuesta de Manager el 10 may. 2024
Hello yolanda,We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us directly with any further details about your stay so we can address any issues. We appreciate your input and hope to welcome you back in the future for an improved stay.

10/10 Excelente

Nancy

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff at this facility are extremely nice and very friendly I was very surprised by the property it is well maintained I recommend this to everyone
Se hospedó 5 noches en mayo de 2024
Respuesta de Manager el 10 may. 2024
Hello Nancy,We are delighted to hear that you enjoyed the exceptional hospitality of our team and found the property well-maintained. Your recommendation means a lot to us. Thank you for taking the time to share your positive experience with us.

2/10 Terrible

Debra

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Attendant up front was rude no towels in rooms you have to go ask for them not allowed to take breakfast to room no cleaning of rooms and bedding looked to be about 20 years old with stains on them
Se hospedó 3 noches en mayo de 2024
Respuesta de Manager el 6 may. 2024
Hello Debra,We regret to hear about your experience and appreciate your feedback. Your comments will be shared with our team for their review and improvement. We value your input as it helps us to enhance our services for all our guests.

2/10 Terrible

Timothy

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Do not stay here unless you have no other option. I don't normally leave bad reviews and i was content to skip this one intil i woke upbto bugs in the bed and the smell of sewer when i turned the water on. Do better.
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 4 may. 2024
Hello Timothy,We're disheartened to hear about your experience and regret that it fell short of expectations. Your feedback will be shared with the team for further review. It's important to us that all guests have a comfortable stay, and we apologize for any inconvenience caused during your time with us.

10/10 Excelente

Floyd

Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 6 may. 2024
Hello Floyd,We are thrilled to hear you had an excellent stay with us! We look forward to welcoming you back soon for another wonderful experience at our hotel.

8/10 Bueno

Carla

Le gustó: Limpieza, estado de la propiedad e instalaciones
Staff are not the friendliest but they take care of business . If you need a quick place to crash , this is the place for you.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 15 abr. 2024
Hello Carla, Thank you for sharing your experience with us. We appreciate your feedback and are pleased to hear that our staff was able to assist you efficiently. Should you have any future concerns, feel free to reach out to our management team directly.

8/10 Bueno

Fheryl, Oakdale

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 15 abr. 2024
Hello Fheryl, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

2/10 Terrible

Martha, Diamond Bar

Viajó por negocios, Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
We rented a double bed room for two people. The front desk gave us one shower towel and one wash cloth each, also a tiny, very tiny, bottle of liquid soap for three days. No shampoo, conditioner or lotion. Thank God I brought shampoo and conditioner.
Se hospedó 3 noches en abril de 2024
Respuesta de Manager el 13 abr. 2024
Hello Martha,We appreciate you sharing your experience with us. Guest feedback is important for our improvement and we will address your concerns internally for further review. We recommend reaching out to our management team for any additional assistance or feedback.

10/10 Excelente

Kadetra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was secluded just the way i like it
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 12 abr. 2024
Hello Kadetra,We're delighted to hear that you enjoyed the privacy our location offers. Our aim is to provide a tranquil and peaceful stay for all our guests. We hope to welcome you back for another relaxing getaway in the future.

4/10 Mediocre

Regina

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Small roaches in the room, no shampoo, no soap, rationing of extremely small towels, old wash cloths, no breakfast at all, pool drained
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 10 abr. 2024
Hello Regina,We appreciate your feedback and regret to hear of your experience. Our team takes cleanliness seriously, and we are sorry to learn of the oversight you encountered. Guest comfort is important to us, and we have shared your comments for internal review and improvement. We hope you will consider reaching out to our management so they can address your concerns directly.

2/10 Terrible

Jennifer

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There were roaches in the rooms. My son is disabled and had an accident on the sheets. They said no that housekeeping was closed. The staff was rude. No breakfast. No pool.
Se hospedó 3 noches en abril de 2024
Respuesta de Manager el 10 abr. 2024
Hello Jennifer,We're sorry to hear about your experience, and we take feedback seriously. Please direct any further concerns to our management team for review and assistance. Thank you for choosing to stay with us; we appreciate your understanding.

2/10 Terrible

Walter

Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 9 abr. 2024
Hello Walter, We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address them accordingly.

8/10 Bueno

Jimmy, Sun City

Le gustó: Limpieza, personal y atención
decent area to sleep
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 7 abr. 2024
Hello Jimmy,We appreciate your feedback and are glad to hear you found our location suitable for rest. Your comfort is important to us, and we hope you had a restful stay with us. If there are any aspects you feel we can improve upon, please do not hesitate to reach out to our management team directly. Thank you for choosing to stay with us.

10/10 Excelente

Rikki

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 5 abr. 2024
Hello Rikki,We appreciate you taking the time to share your feedback with us. Our team is thrilled to hear that you had a positive experience during your stay with us. Your satisfaction is our top priority, and we hope to welcome you back again soon for another enjoyable visit.

10/10 Excelente

Jaun

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Manager el 7 abr. 2024
Hello Jaun,We are thrilled to hear that you had a wonderful experience during your stay at our hotel! If you have any further comments or suggestions, please do not hesitate to get in touch with us.

2/10 Terrible

Vageir

Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 20 abr. 2024
Hello Vageir,We're sorry to hear that your experience did not meet expectations. Please feel free to contact us with any specific feedback to help us improve our services.

10/10 Excelente

Rikki

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 31 mar. 2024
Hello Rikki,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

10/10 Excelente

Walter

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 29 mar. 2024
Hello Walter,We are joyful to hear you had a fantastic stay with us! We hope to welcome you back soon for another wonderful experience.

10/10 Excelente

Amber

Le gustó: Limpieza, personal y atención, servicios
The front desk guy was very nice and the breakfast was good. And it was a quiet property
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 27 mar. 2024
Hello Amber,We are stoked to hear that you enjoyed the service from our front desk staff, found the breakfast satisfactory, and appreciated the peaceful ambiance of our property. We value your feedback and hope to welcome you back in the future for another pleasant stay.

10/10 Excelente

Rikki

Se hospedó 2 noches en marzo de 2024
Respuesta de Manager el 15 abr. 2024
Hello Rikki,We are thrilled to hear that you had an excellent stay with us! If you have any further comments or suggestions, feel free to reach out to us directly. We look forward to welcoming you back in the future.

10/10 Excelente

Amber

Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 15 abr. 2024
Hello Amber,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience at our hotel.

2/10 Terrible

jonathon

Viajó por negocios
No le gustó: Personal y atención
Refund know…..
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 16 mar. 2024
Hello jonathon, We appreciate your feedback and regret any inconvenience during your stay. Should you have any concerns, feel free to reach out to our management. Thank you for staying with us.

2/10 Terrible

Raven

Viajó con su familia y niños pequeños
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Do Not Book!! Walked in and there was a dead roach on the dresser. They continued to crawl on the walls. We left the same night. Asked for a refund and the lady at the front desk was rude. Never got a refund.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 3 mar. 2024
Hello Raven,We are sorry to hear about your experience and appreciate your feedback. We encourage guests to reach out to our management team directly for further assistance regarding refunds and any concerns during their stay. Thank you for bringing this to our attention.

4/10 Mediocre

Guy

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
C était pas propre
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 2 mar. 2024
Hello Guy,We apologize for any inconvenience you may have experienced during your stay. Your feedback is valuable to us, and we will address this matter with our team to ensure our cleanliness standards are met for all our guests. Thank you for bringing this to our attention.

10/10 Excelente

Curtis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff exceptionally polite and responsive to requests, concerns.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 1 mar. 2024
Hello Curtis,We appreciate your kind words about our attentive staff and their dedication to guest satisfaction. Your feedback is valuable to us, and we look forward to welcoming you back for another enjoyable stay.

2/10 Terrible

Charles

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel is located in a sketchy area that didnt make me feel safe going out at night...especially from what many people told me.
Se hospedó 7 noches en febrero de 2024
Respuesta de Manager el 29 feb. 2024
Hello Charles, We regret to hear about your concerns regarding the surrounding area. Your safety is of utmost importance, and we recommend guests take necessary precautions when exploring unfamiliar neighborhoods. If you have any further feedback or would like to discuss your stay in detail, please do not hesitate to contact our management team. Thank you.

8/10 Bueno

Eric

Viajó por negocios
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Ok motel property is older motel rooms are good and clean only thing i found my shower didn't drain fast it drain really slow
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 15 feb. 2024
Hello Eric, Thank you for choosing our motel for your stay. We appreciate your feedback and are glad to hear that you found our rooms clean and comfortable. We apologize for the inconvenience caused by the slow drain in the shower. We will definitely look into this matter and address it accordingly.

10/10 Excelente

Jesus, Tyler

Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 22 mar. 2024
Hello Jesus,We're thrilled to hear you had a wonderful experience during your stay! Please don't hesitate to reach out if there's anything else we can assist you with.

2/10 Terrible

Keath

Viajó con su familia y niños pequeños, Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There were roaches in the tub, sink, bed, and on the tables. The tv didn’t work and the couch had horrible stains on it.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 15 feb. 2024
Hello Keath, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 Excelente

Rikki

Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 22 mar. 2024
Hello Rikki,Thank you for taking the time to share your exceptional rating! We appreciate your positive feedback and are delighted to hear that your stay surpassed expectations. We value your experience as our guest and look forward to welcoming you back in the future.

4/10 Mediocre

Jaciel

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 10 feb. 2024
Hello Jaciel,We're sorry to hear that your stay did not meet your expectations. We value your feedback and would appreciate it if you could reach out to our hotel directly to discuss any specific concerns you may have had during your visit. We strive to improve our services and ensure the satisfaction of our guests.

4/10 Mediocre

Herbert

Viajó por negocios
No le gustó: Limpieza, estado de la propiedad e instalaciones
It was conveniently located. But, it had roaches.
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 31 ene. 2024
Hello Herbert, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We take cleanliness and pest control very seriously, and we have addressed this issue with our team to ensure it is resolved. We appreciate your valuable input and hope to have another opportunity to serve you in the future.

10/10 Excelente

Casey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Manager el 29 ene. 2024
Hello Casey,Thank you for choosing our hotel for your stay! We highly appreciate your perfect rating and we're thrilled to hear that you had a wonderful experience with us. If you have any further feedback or suggestions, we encourage you to get in touch with our hotel directly. We look forward to welcoming you back in the future!

8/10 Bueno

Butch

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 31 ene. 2024
Hello Butch, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

6/10 Aceptable

Floyd Kenneth

No le gustó: Personal y atención
When looking at property 😜 was no mention of extra deposit
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 27 ene. 2024
Hello Floyd Kenneth,Thank you for choosing our hotel for your stay. We apologize for any inconvenience caused by the lack of mention regarding an extra deposit. We kindly request all guests to reach out to our management team for any concerns or queries prior to their arrival. They will be more than happy to assist you with any questions you may have.

4/10 Mediocre

Daniel

Viajó con su pareja
No le gustó: Limpieza, estado de la propiedad e instalaciones
Shower was not clean had a clump of womans hair on the shower wall. Has roachs and secondary door lock was broken
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 23 ene. 2024
Hello Daniel, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

10/10 Excelente

Rikki

Le gustó: Servicios
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 22 ene. 2024
Hello Rikki,Thank you for your positive rating! We're glad to hear that you had a great experience at our hotel. We strive to provide excellent service and we hope to welcome you back in the future.

10/10 Excelente

Rikki

Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 20 ene. 2024
Hello Rikki, We're thrilled to hear that you had a fantastic experience during your stay with us. We're grateful for your support and hope to welcome you back in the future. Don't hesitate to reach out if you have any further questions or concerns. Safe travels!

2/10 Terrible

Esther

Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 18 ene. 2024
Hello Esther, We're sorry to hear that you did not have a satisfying experience during your stay with us. We value your feedback and encourage you to reach out to our hotel so that we can address any concerns you may have had. We strive to provide exceptional service to all of our guests and would appreciate the opportunity to make it right.

8/10 Bueno

Jowi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 9 ene. 2024
Hello Jowi,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and hope you had a wonderful experience with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We value your input and are always looking for ways to improve our guests' satisfaction.