Smoky Cabins Vacation Rentals is the property mgt company for this location and they are completely unprofessional. Post check out, this company sent me a scathing email falsely stating that I left trash and dirty dishes throughout, and that the cabin was left in disarray resulting in them charging me an additional "cleaning fee". Also, they stated I brought a dog onto the property. In reality, my family’s dog was with me upon check in but did NOT stay at the property, he stayed with family at the campground at Cades Cove, TN. They also claimed there was dog hair inside the cabin - which may be true because we do own 2 dogs (who were not with us), so there may have been dog hair among our belongings when we unpacked. Disturbingly, the property manager admitted to watching us "only on the cameras outside the house” and I promptly then asked them to look at the tape and notice we did take out the trash. I also personally cleaned the kitchen, loaded, and turned on the dishwasher before we departed the cabin. Before and after booking, this company solicited us to rent directly with them to avoid “3rd party booking fees”, which is violation of VRBO policy. Finally, I had my 3 teenage daughters staying in the cabin and all of them spent time in the hot tub located outside the cabin so I am sure the property managers “watched” my daughters from the “multiple outside cameras” on the property. I am disgusted and offended. Will never ever rent from this company.