1 bedroom, premium bedding, in-room safe, desk
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Opiniones sobre Hotel Las Torres Patagonia

3.5 out of 5
Hotel Las Torres Patagonia
Estancia Cerro Paine s/n, Sector Laguna Amarga, Torres del Paine, Magallanes

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 45 de 117 opiniones" "
Evaluación: 8 - Bueno. 40 de 117 opiniones" "
Evaluación: 6 - Aceptable. 20 de 117 opiniones" "
Evaluación: 4 - Mediocre. 10 de 117 opiniones" "
Evaluación: 2 - Terrible. 2 de 117 opiniones" "

8,6/10

Limpieza

8,2/10

Personal y atención

8,2/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

9,4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Juan Carlos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
un lugar paradisiaco.
Torres del Paine, desde salto grande
Se hospedó 3 noches en diciembre de 2021
Respuesta de Yasna el 17 dic. 2021
Muchas gracias por su preferencia y por compartir sus comentarios, lo que ayuda a que muchos mas quieran conocer las maravillas del Parque.

8/10 Bueno

Sergio , Ciudad de México

Le gustó: Personal y atención
No le gustó: Comodidad de la habitación
Vale la pena conocerlo
El hotel es muy atractivo por su privilegiada ubicación: dentro del Parque Nacional, frente al majestuoso Macizo del Paine, en medio de la naturaleza, en contacto con la fauna... No obstante, dista mucho de ser un hotel de lujo. Las habitaciones son pequeñas y demasiado sencillas, el restaurante no tiene muchas alternativas y, por estar donde está, tampoco hay tanto por hacer, salvo las excursiones. Eso sí, la atención de los meseros es exquisita, sobre todo en el lobby/bar; muy amables y preparan unas bebidas grandiosas. De hecho, algunos de ellos participan en competencias de coctelería. Por otro lado, nosotros tuvimos mala suerte con la chica que reservaba las excursiones: no explicaba, tenía mala actitud y no buscaba ayudar. De cualquier modo, la pasamos muy bien. El lugar, por sí solo, hace que valga la pena el trayecto. Creo que el Hotel Las Torres Patagonia es una gran alternativa para conocer el Parque Nacional. Existen otras alternativas, como el Eco Camping; pero yo me quedo con el hotel. Creo que le vendrían bien un par de amenidades -dentro del hotel- para quienes no salen de excursión.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
hoyel muy bien ubicado
buena atención, excelente programa de actividades, especialmente el pseo base de las torres y excursiones a caballo

8/10 Bueno

REYNA IVETH, Mexico

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy recomendable
EXCELENTE

6/10 Aceptable

Ramon, Santiago

No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
señalización
MUY MAL SEÑALIZADO, por el precio y ubicación, se veia mejor de lo que fue. sin

2/10 Terrible

ANA PAULA, Caxias do Sul RS Brazil

Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
high price do not reflect the bad services shown
very bad food confuse services for the specific goal of this trip: running a marathon. If the hotel was willing to participate as a partner, specific arrangements need to be done

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Belleza escenica
Aqui uno paga por la ubicacion y la vista. La habitacion es satisfactoria pero ara para lo que es

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Comodidad de la habitación
Está en el mejor emplazamiento del parque

6/10 Aceptable

paulina, los andes

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
necesita mantencion
excelente ubicacion pero necesita renivacion y mantencion.

10/10 Excelente

Srilaya

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This place is an amazing adobe in a paradise ! The staff were very helpful specially Laura and Tatiana <3. Food was just incredible, freshly grown produce from their farm !!
Se hospedó 1 noche en abril de 2024
Respuesta de Las Torres Patagonia el 16 abr. 2024
Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay with us. We'll pass along your kind words to Laura and Tatiana. We're thrilled you loved the fresh produce from our farm—we take great pride in providing our guests with the best possible experience. We hope to welcome you back again soon!

6/10 Aceptable

Ganning, Irvine

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
Excellent location for hiking to Base Towers, excursion options and guided Tours. Average room amenities and small room size. Poor restaurant services and needs proper trainings although bar service is good.
Se hospedó 2 noches en abril de 2024
Respuesta de Las Torres Patagonia el 12 abr. 2024
Thank you for sharing your experience at Hotel Las Torres Patagonia. We appreciate your feedback on the location and the room amenities, as well as the restaurant services. Your comments will help the hotel improve and provide better service to their guests. If you have any other feedback or questions, feel free to let us know. Thank you!

10/10 Excelente

Felicia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
dinner is included which is very nice，love the location
Se hospedó 2 noches en marzo de 2024
Respuesta de Las Torres Patagonia el 3 abr. 2024
Thank you for your feedback, Felicia! We are glad to hear that you enjoyed the dinner included and loved the location of Hotel Las Torres Patagonia. Your kind words are greatly appreciated. We hope to welcome you back soon!

10/10 Excelente

Patrick

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Outstanding location, great breakfast and dinners. Great rustic field. Outstanding staff.
Se hospedó 4 noches en marzo de 2024
Respuesta de Patrick el 15 mar. 2024
Thank you for your review, Patrick! We are delighted to hear that you enjoyed the outstanding location and great meals at Hotel Las Torres Patagonia. We aim to provide a rustic yet comfortable setting for our guests. Our staff takes great pride in offering exceptional service. We hope to welcome you back soon!

10/10 Excelente

Dominic

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great service and wonderful scenery
We had a great time on our stay. From our first stop at the checkin desk when Gabriel brought us welcome juice to all of the help he provided from the guest services desk - very knowledgeable. That first day we had dinner and Martin was our main server - equally amazing service. We needed that cheerful smile after our long day of travel to the site. Martin continued to be a highlight of our meals and Gabriel was always there to help. We really enjoyed the horseback riding too. As far as nature, it goes without saying. You can't beat the landscape. We drop to Lago Grey. Glad we didn't choose that as the hotel. :)
Se hospedó 4 noches en diciembre de 2023
Respuesta de Las Torres Patagonia el 5 ene. 2024
Thank you, Dominic, for your review of Hotel Las Torres Patagonia. We are delighted to hear that you had a great time during your stay. It's wonderful to know that Gabriel and Martin provided excellent service and made your experience memorable. The horseback riding and the breathtaking landscape also added to your enjoyment. We appreciate your feedback and hope to welcome you back soon.

10/10 Excelente

Gaiane, Toronto

Viajó con su pareja, Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Probably one of the best boutique hotels in South America. Winery based hotel in an old mansion with an incredible park and grounds. We were very, very pleasantly surprised. If we ever come to Chilie again it will be because of this hotel.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Las Torres el 28 dic. 2023
Thank you, Gaiane, for your kind review of Hotel Las Torres Patagonia. We are delighted to hear that you found our boutique hotel to be one of the best in South America. Our winery-based hotel set in an old mansion with beautiful grounds aims to provide a unique and pleasant experience for our guests. We appreciate your recommendation and hope to welcome you back if you ever visit Chile again.

10/10 Excelente

Rodney

Le gustó: Servicios, estado de la propiedad e instalaciones
Great property inside Torres Del Paine National Park. Right on Mirador Base Los Torres trailhead. Lot’s of optional excursions available.
Se hospedó 2 noches en octubre de 2023
Respuesta de Javiera el 11 nov. 2023
Thank you for your review, Rodney! We are glad that you enjoyed your stay at Hotel Las Torres Patagonia. The convenient location near the Mirador Base Los Torres trailhead makes it a great choice for hikers. It's also nice to hear that there are plenty of optional excursions available for guests to enjoy. We appreciate your feedback and hope to welcome you back soon!

8/10 Bueno

German, Hamburg

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Hotel ist ok. Der hohe Preis wird natürlich von der Lage kompensiert. Bei der Abrechnung im Restaurant gab es aber ein Fehler (kann passieren, sollte aber nicht).
Se hospedó 2 noches en marzo de 2023
Respuesta de Las Torres el 17 abr. 2023
Hi German, thank you for your words and please let us know if the refound works.Best regards!

10/10 Excelente

Terra, lake forest

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I am glad I stayed here. Food was excellent, easy to trail access. It was a trek carrying luggage back to the welcome center to catch a small bus out and had to pay even though I stayed there. Room was quiet and staff was helpful. Chef for breakfast was a total joy. Very clean, but I got the impression that some of the room needed updates or maybe that was in progress (no wall decor, tv missing - not that I care about either).
Respuesta de Las Torres el 22 mar. 2023
Hi! Thank you for your words. In this winter we are going to have a update on our rooms. Best regards!

10/10 Excelente

Yan, Lutz

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Rooms are small.
Se hospedó 2 noches en marzo de 2023
Respuesta de Las Torres el 16 mar. 2023
Thank you.

10/10 Excelente

Vladimir

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Just one more day in paradise of Torres del Paine. Great location, food and service
Se hospedó 1 noche en febrero de 2023
Respuesta de Las Torres el 23 feb. 2023
Thank you for your words Vladimir! Have a great stay.

10/10 Excelente

Eliza

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful property! If you plan on doing the Base Las Torres hike, this is a perfect base. The buffet breakfast was phenomenal — especially in comparison to breakfasts we had at other hotels in the area.
Se hospedó 2 noches en febrero de 2023
Respuesta de Las Torres el 23 feb. 2023
Thank you so much for your words Eliza! Come back soon.

8/10 Bueno

Wang

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Expensive (due to its location) and clean hotel. Room is small. Friendly staff. Very good breakfast.
Se hospedó 1 noche en febrero de 2023
Respuesta de Gabriela Schiller el 16 feb. 2023
We understand that cost is an important consideration when making travel plans, and it sounds like our prices may not have met your expectations. Our goal is to provide high-quality services at a fair price, and we're sorry if that wasn't the case for you. If you have any further concerns, please don't hesitate to reach out to us directly so that we can address them and ensure a better experience for you in the future.Best regards

10/10 Excelente

Scott

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2023
Respuesta de Las Torres el 7 mar. 2023
Thank you!

10/10 Excelente

Leonita

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lots of outdoor views and wonderful buffet breakfast.
Respuesta de Hotel Las Torres el 24 ene. 2023
Leonita thank you for your comment, we are glad that you have a pleasant stay.

10/10 Excelente

Allen, Virginia

Se hospedó 4 noches en abril de 2022

4/10 Mediocre

Ron

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2022

10/10 Excelente

rodney

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing vacation
We loved our stay. The location is excellent. We found the staff very helpful and friendly. Their food is pretty food and the drinks excellent. Amazing scenery. It was very functional in a place that is remote and difficult to reach, but we were comfortable and happy. If you are going to that part of the world and expect every amenity, then you are probably traveling to the wrong destination. We were visiting here on our way back from Antarctica and had an amazing adventure.
Se hospedó 3 noches en enero de 2022
Respuesta de Yasna Paredes, sales executive. el 21 ene. 2022
Thank you for your comments, We are very happy that tour stay in the hotel have a wonderful experience.

4/10 Mediocre

Ryan Allen

Se hospedó 2 noches en enero de 2021

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en febrero de 2020

6/10 Aceptable

Colin

Le gustó: Limpieza, personal y atención
No le gustó: Comodidad de la habitación
Great location, poor rooms.
We stayed here for one night in order to walk the trail to las Torres. Location wise, the hotel is perfect - and the restaurant and bar were both great. However, we were really disappointed with the room, especially given the price paid. Small, with thin walls so we could hear everything from next door, including our neighbours getting up at 5am.
Se hospedó 1 noche en febrero de 2020

6/10 Aceptable

Cliente verificado

Viajó en grupo
Room is small and can be hot in the summer night. Service depends on who you ask for. Some people are very nice and willing to help. Some people Are not helpful just use excuses to turn you away.
Se hospedó 1 noche en febrero de 2020

4/10 Mediocre

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Overpriced small room with bad experience
A small double bed room over 400USD per night, with very bad experience at it own restaurant. I hardly find this hotel any pleasure of staying. We went to it restaurant for dinner. First, we had the waitress gave us an impatient look when I just asking about the portion of the dishes. Secondly, we had wait for over 30mins to get serviced with bread and appetizer till I asked one of the waiter. The whole atmosphere just make you feel this is a country club for certain people. I would not recommend this hotel at all nor come again.
Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Matt, Walnut Creek CA

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Awesome place - beautiful natural surrounding, convenient for hiking and super staff. Just quite expensive, but better than driving in-out of park each day
Se hospedó 2 noches en noviembre de 2019

10/10 Excelente

DIVYAUNSH

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect location esp for doing the hike
Great location and service. This hotel is a must stay if one plans to do the Torres Paine base hike as the hike starts from there. Agreed, the condition could be improved but we were for the hike, and the location was excellent and the food, service was not bad considering it’s in the middle of a national park. Would totally recommend
Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property is in the center of the park. Important trails start from the Hotel. Nice breakfast. Bit expensive, but well worth if you plan to hike Mirador del Torres. TDP park is 1-2 hours from Puerto Natales, not easy to commute if you plan multiple days in TDP.
Se hospedó 2 noches en octubre de 2019

4/10 Mediocre

Cliente verificado

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great location but awful room which was beyond basic and had food all over the carpet on arrival. Staff and communal areas are great, but that doesn't compensate for the extortionate prices when the room was so poor
Se hospedó 3 noches en octubre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención
Great location for Base of Towers but overpriced
Great location as it is the start point for the hike to the Base of the Towers, but as it’s the only hotel in the area it’s overpriced. Rooms are quite basic, but staff were very friendly and attentive. Restaurant uses organic vegetables grown there which is a nice touch. Overall worth staying for 1 or 2 nights if you’re doing the hike and have the budget. It’s a tough hike (bring trekking poles) so it helps being able to start fresh and fuelled by staying at the hotel.
Se hospedó 1 noche en abril de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Las torres - wonderful
Great massages at the spa
Se hospedó 1 noche en abril de 2019

6/10 Aceptable

Cliente verificado

Viajó con su pareja
No le gustó: Servicios
Location was amazing! Great hikes in the area but overall hotel was disappointing compared to others we stayed at inside the park- service was okay, the spa was disappointing and the adventures were not available, depended on others signing up. Room was small but fine and the bar staff was not helpful- had to flag them down for everything :/
Se hospedó 1 noche en abril de 2019

4/10 Mediocre

Patrick

No le gustó: Estado de la propiedad e instalaciones
Can’t handle rains...
Location of the property is fantastic! There were heavy rains when we visited and potable water was cut. I realize they can’t control the weather, but for what they charge a night, they should have contingency plans for the guests. One expects things like this from a cheap hostel, not a place like this. We didn’t get the value we paid for.
Se hospedó 1 noche en abril de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel Las Torres is a wonderful place. Ideally located within the park with truly excellent guides and hikes, a thoughtful and very good variety of hikes, and good food (including vegetables from an impressive garden on-site). Very nice, quiet rooms and staff who bend over backwards to help. Our only issue, which was minor compared to the fabulous pluses of this hotel, was some disorganization/attention to detail which was quickly remedied as soon as issues were pointed out. For instance, we ordered gluten-free lunches for our box lunches, but the lunches were not made using plainly gluten-containing bread; however, when we noted the error, it was promptly fixed.
Se hospedó 1 noche en enero de 2019

8/10 Bueno

Mary

Le gustó: Limpieza, personal y atención
Closest hotel choice to Torres base
If you are heading up to the Torres base, this is the closest place you’ll get to start your journey. Its pricey for what it is, but I guess the location demands that. Service was good and rooms good, but slightly dated.
Se hospedó 1 noche en enero de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Extraordinary location!
Extraordinary location can not get more close access to the trails.
Se hospedó 2 noches en enero de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The Best (of admittedly limited options)
We had a good stay at Hotel Las Torres - wonderful scenery, nice to strenuous hiking, and the room was fine. The value for money is up for debate, but there aren’t other hotel options, and I was happy for four walls and a bed after hiking to the Torres viewpoint. We also ate dinner (not included) and breakfast (included) at the restaurant. Both were good.
Se hospedó 1 noche en diciembre de 2018

10/10 Excelente

Ester

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
מלון יקר מאד אך שווה כל דולר
המיקום נפלא ועזר מאד להגיע לטיולים שרצינו. השרות היה אדיב מאד ומסייע ככל שיכול
Se hospedó 2 noches en diciembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Staffs are prompt in addressing our enquires and concerns.
Se hospedó 2 noches en noviembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en octubre de 2018

8/10 Bueno

Angela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location and quality hotel
Wonderful stay in Patagonia at Las Torres. Great location and experience.

10/10 Excelente

TJIAN HAW

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing and comfortable hotel in a convenient location for hikes.