Dear Paola,Thank you for the 5/5 review. We look forward to welcoming you again!

Dear Marco,We are so pleased to hear you had a good stay with us. We look forward to welcoming you once again!

Dear Juan,Thank you for taking the time to share your feedback regarding your experience with The Yorkville Royal Sonesta Hotel Toronto. Your comments are important to us, as they provide us an opportunity to better serve you.I deeply regret that we were not able to meet your expectations regarding your low satisfaction with The Yorkville Royal Sonesta. We will ensure the appropriate training is reinforced to our team so we may avoid such inconveniences in the future.We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.

Buenos Dias,Gracias, estamos muy felices de que tenga desfrutado de su estancia. Esperamos volver a bienvenirle.

Dear Luis,Thank you for choosing to stay with us, and we appreciate your feedback. We hope to have the pleasure of welcoming you back in the future.Warm regards,Roxanne CholiyGuest Relations Manager

Dear Mayer,Thank you for your kind words!We're delighted you loved our amazing location, hotel facilities and great service. We can't wait to welcome you back for another wonderful stay.Sincerely,Roxanne CholiyGuest Relations Manager

Dear Jose Antonio, We are glad to hear that you enjoyed your stay with us. Thank you for providing your feedback. We truly appreciate it. Rest assured, your feedback will be shared to Miki. Please feel free to contact us if you have any questions. Happy Holidays. Sincerely,Leadhel RevillaFront Office Supervisor416-960-5200

Thank you for your feedback. We truly appreciate it!

Dear Gilda,We are so happy to hear you had a great stay with us.If you have any additional comments to help us improve, please do not hesitate to contact us.Looking forward to seeing you soon!Sincerely,Natasha Thibblenatasha.thibble@sonesta.com416-960-5200

Dear Rogelio, Thank you for the great review of our hotel. We are thrilled to see that you enjoyed your stay. We hope to see you again soon ! Paul Renouard Director of Rooms

Dear Joseph,Thank you for sharing your feedback with us regarding your recent stay. We're sorry to hear that your experience did not meet your expectations.We apologize for any lapses in cleanliness and for any interactions with our staff that did not meet our usual standards of friendliness and professionalism.We take your comments seriously and will address them with our team to ensure that similar issues do not occur in the future.Thank you for bringing these concerns to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.Warm regards,Roxanne CholiyGuest Relations Manager

Dear Sandra,We are delighted to hear that you enjoyed your stay with us!We can't wait to welcome you back for another great experience. If there's anything specific you'd like for your next visit, just let us know!Warm regards,Roxanne CholiyGuest Relations Manager

Dear David,Thank you for taking the time to share your detailed feedback with us. We're thrilled to hear that our front desk staff were able to provide you with a lovely suite facing south for your mom's birthday celebration, along with the delightful chocolate-covered strawberries. We're pleased that you found the beds comfortable and appreciated the complimentary water, although we apologize for any inconvenience caused by the water pressure being lower than expected. Your comment regarding the lack of assistance with baggage upon your late arrival is duly noted, and we'll work to improve this aspect of our service.Regarding your observations about the need for refurbishment, we appreciate your feedback. We continually assess our property's condition and strive to maintain high standards. Your input will certainly be taken into consideration as we plan for future updates.We look forward to welcoming you back again!

Dear Andrew,Thank you so much for your kind words! We're thrilled to hear that you enjoyed our great location, excellent service, and awesome rooms during your stay with us.We truly appreciate your feedback and your recommendation. We hope to have the pleasure of welcoming you back for another great stay in the future.Warm regards,

Dear Charles Edward,Thank you for your kind feedback! We're thrilled to hear that you enjoyed your stay with us, especially our friendly staff, bar & restaurant, and proximity to the ROM.We hope to welcome you back soon for another wonderful experience.Warm regards,Roxanne CholiyGuest Relations Manager

Dear Munteanu,Thank you for sharing your feedback with us! We're thrilled to hear that you had a great experience during your stay.We're delighted that you enjoyed our excellent restaurant, bar, and pool. It's also wonderful to know that you found our staff to be nice and friendly. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future!Warm regards,Roxanne CholiyGuest Relations Manager

Dear James,Thank you for your wonderful review! We're thrilled to hear that you had a great experience during your stay with us.We're delighted that you found our staff to be friendly, enjoyed the good food, and liked your room. It's also fantastic to know that you appreciated our great location.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards,Roxanne CholiyGuest Relations Manager

Dear Wendy,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed your stay at our hotel and found it to be nice, clean, and appreciated our prime location.We're glad that you enjoyed the restaurant staff and food. It's great to hear that you found our gym facilities satisfactory and that you enjoyed the indoor pool. We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards,Roxanne CholiyGuest Relations Manager

Dear Jason,We are so happy you had a great stay with us. We look forward to welcoming you back again!

Dear Geoffrey,We are pleased to know that you've enjoyed your stay and thank you for choosing our hotel.We are looking forward to welcome you back soon!Best regards,Roxanne CholiyGuest Relations Manager

Dear Susan,We are so happy to hear that you've enjoyed your stay with us!We are pleased to know that you've liked the service from our team, the amenities of the hotel as well as our prime location.Thank you for choosing our hotel and we are looking forward to welcoming you back.Warm regards,Roxanne CholiyGuest Relations Manager

Dear Andrew,Thank you for your wonderful review! We're thrilled to hear that you love our hotel, especially our great location and staff.We appreciate your kind words and look forward to welcoming you back for another fantastic stay in the future!Best regards,Roxanne CholiyGuest Relations Manager

Dear Umedjon,Thank you for taking the time to share your feedback with us. We're deeply sorry to hear about the issues you experienced during your stay.We apologize for any inconvenience caused by the noise and will address the issue with our engineering team to ensure it is resolved promptly.Additionally, we appreciate your feedback regarding our staff's attentiveness and the condition of your room. Rest assured, we will review these concerns with our team to ensure that we provide proactive and attentive service, and we will address any maintenance issues to maintain the quality of our accommodations.We value your feedback as it helps us improve our services and facilities to better meet the needs of our guests. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Best regards,Roxanne CholiyGuest Relations Manager

Dear Teresa,We are pleased to hear you had a great stay with us. We look forward to welcoming you back again!

Dear Miranda,We are pleased to hear you had a great stay with us. We look forward to welcoming you back again!

Dear Sam,Thank you for sharing your feedback with us.We're very sorry to hear that your experience with us did not meet your expectations. We apologize for any inconvenience. We hope to have a chance to welcome you back in the future for a more pleasant stay! Warm regards,Roxanne CholiyGuest Relations Manager

Dear Yvon,Thank you for sharing your feedback with us! We're thrilled to hear that you found our staff helpful and enjoyed our great rooms. We can't wait to welcome you back for another enjoyable stay!Warm regards,Roxanne CholiyGuest Relations Manager

Dear Zhen,We are pleased to know you've enjoyed your stay with us!We are looking forward to welcome you back soon!Warm regards,Roxanne CholiyGuest Relations Manager

Dear Laura,Thank you for your fantastic review! We're delighted to hear that you found our hotel super comfy and clean, and that you enjoyed our great dining options, as well as our pool and gym facilities. We look forward to welcoming you back for another enjoyable stay in the future!Warm regards,Roxanne CholiyGuest Relations Manager

Dear Andrew,Thank you for choosing our hotel and we are looking forward to welcome you back soon!Warm regards,Roxanne CholiyGuest Relations Manager

Dear Denise,Thank you for choosing our hotel.We look forward to the opportunity to welcome you back!Warm regards,Roxanne CholiyGuest Relations Manager

Dear Denise, Thank you for your wonderful review! We're thrilled to hear that our hotel's location was perfect for your visit to U of T. We're also delighted that you enjoyed our amenities, including our gym, pool and sauna. We hope to welcome you back again for another great stay!Sincerely, Roxanne Choliy Guest Relations Manager

Dear Derek,Thank you for choosing our hotel and we look forward to welcome you back in the future!Sincerely,Roxanne CholiyGuest Relations Manager

Dear Melissa,Thank you for your kind words! We're thrilled to hear that you enjoyed our beautiful property and found our staff to be friendly. We hope to have the pleasure of welcoming you again soon!Warm regards,Roxanne CholiyGuest Relations Manager

Dear Brianne,Thank you for your kind words! We're delighted to hear that you enjoyed your stay and found our breakfast to be amazing. It's fantastic to know that your room provided a wonderful environment for working from.We appreciate your feedback and hope to have the pleasure of welcoming you back for another delightful experience in the future.Warm regards,Roxanne CholiyGuest Relations Manager

Dear Rachael,We are pleased to hear you had a great stay with us. We look forward to welcoming you back again!

Dear Jillian,Thank you for sharing your feedback with us!We appreciate you choosing our hotel.Warm regards,Roxanne CholiyGuest Relations Manager

Dear Frans,Thank you for your kind review. We're thrilled to hear that you enjoyed our fabulous location and found our staff to be helpful during your stay.We are looking forward to welcome you back for another exceptional stay.Warm regards,Roxanne CholiyGuest Relations Manager

Dear Lana,Thank you for your kind words! We're thrilled to hear that you experienced excellent customer service during your stay with us.Your appreciation means a lot to us, and we'll be sure to pass on your compliments to our staff. We look forward to welcoming you back for another wonderful stay in the future.Warm regards,Roxanne CholiyGuest Relations Manager

Dear Andrew, We appreciate your feedback and we are pleased to know you've enjoyed our prime location as well as the rooms at the hotel.Sincerely, Roxanne Choliy Guest Relations Manager

Dear Karen,Thank you for sharing your feedback with us!We are pleased to know that you've enjoyed your stay at The Yorkville Royal Sonesta!We are looking forward to welcoming you back soon.Warm regards,Roxanne CholiyGuest Relations Manager

Dear James Clark,Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you found our rooms beautiful and our staff friendly and courteous. Providing exceptional service and comfortable accommodations are our top priorities, and it's wonderful to know that we succeeded in making your stay enjoyable.We hope to have the pleasure of welcoming you back to our hotel in the future for another wonderful stay.Warm regards,

Dear Manjote,Thank you for sharing your experience with us!We are looking forward to welcome you back.Warm regards,Roxanne CholiyGuest Relations Manager

Dear Mark,Thank you for your positive review! We're delighted to hear that you had a great stay with us and that you would consider returning in the future. We look forward to welcoming you back soon!

Dear Candy,We are very happy to know you've had a great stay with us! Thank you for choosing our hotel and we are looking forward to welcome you back!Warm regards,Roxanne CholiyGuest Relations Manager

Dear Mario,Thank you for your recent stay at our hotel and for taking the time to share your feedback. We're delighted to hear that you found our staff wonderful and enjoyed our amenities.Warm regards,Roxanne CholiyGuest Relations Manager