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Opiniones sobre Delta Hotels by Marriott Swindon

4 out of 5
Delta Hotels by Marriott Swindon
Pipers Way, Swindon, England

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 47 de 89 opiniones" "
Evaluación: 8 - Bueno. 27 de 89 opiniones" "
Evaluación: 6 - Aceptable. 7 de 89 opiniones" "
Evaluación: 4 - Mediocre. 4 de 89 opiniones" "
Evaluación: 2 - Terrible. 4 de 89 opiniones" "

8,8/10

Limpieza

8,8/10

Personal y atención

8,8/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Susan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stayed overnight with the Grandkids so the pool was an added bonus. We had breakfast which was excellent
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Patience

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lovely experience
Se hospedó 1 noche en mayo de 2024
Respuesta de Delta Hotels by Marriott, Swindon. el 19 may. 2024
Good evening,Thank you for your review,We value your feedback.Kind regards,

8/10 Bueno

Joanna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Delta Hotels by Marriott, Swindon el 11 may. 2024
Good Morning,Thank you for your review,We value your feedback.Kind regards,

2/10 Terrible

kevin

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Delta Hotels by Marriott, Swindon. el 11 may. 2024
Good Morning,Thank you for your review,We value your feedback.Kind regards,

10/10 Excelente

Alexander

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Delta Hotels by Marriott Swindon el 17 abr. 2024
Thank you for your review,We value your feedback.Kind Regards,

10/10 Excelente

Filip

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very good
Se hospedó 1 noche en marzo de 2024
Respuesta de Venita el 6 abr. 2024
Dear Filip,thank you so very much for your kind review. We are happy that you enjoyed your stay at Delta Marriott Hotels and look forwards to seeing you again soon when your travels bring you back to the area again.Kind regards,Venita Alphonso

8/10 Bueno

Paulo Jorge

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I.like that i could go with my son and enjoy our time in.pool with him
Se hospedó 1 noche en marzo de 2024
Respuesta de Venita el 3 abr. 2024
Dear Paulo,Thank you for your lovely review of our hotel. We are so glad that you enjoyed your stay with your son at our hotel and could take advantage of our leisure facilities. We look forwards to you booking Delta Marriott Hotels again and give us another opportunity to serve you better. Thank you.Kind regards,Venita Alphonso

10/10 Excelente

Lisa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Delta Hotels by Marriott Swindon el 17 abr. 2024
Thank you for your review,We value your feedback.Kind Regards,

8/10 Bueno

Antonio

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
The 1st floor corridor has a very strong smell of Indian spice.
Se hospedó 2 noches en marzo de 2024
Respuesta de Venita el 3 abr. 2024
Dear Antonio,Thank you for leaving us a review. It is disappointing to learn that some aspects of your stay were not satisfactory and we apologise for the same. At Delta Marriott Hotels we accept all kind of feedback, and your input will be duly investigated and corrected by our team in charge. We hope to have you stay with us again in the near future. Thank you.Kind regards,Venita Alphonso

6/10 Aceptable

Joanne

Viajó con su pareja
Le gustó: Servicios
No le gustó: Personal y atención
There is now a parking charge for hotel which was not transparent prior to booking and unusual for location outside of town centre. Staff not empathetic when explaining this and no manager present on site. Too many guests had children that were noisy in early morning in particular, out of control and allowed to go in sauna which seemed inappropriate..not monitored. Very bad night sleeping due to heavy doors slamming, noisy neighbours talking loud in early hours.
Se hospedó 1 noche en marzo de 2024
Respuesta de Venita el 1 abr. 2024
Dear Joanne,Thank you for leaving a review. At Delta Marriott Hotels we duly review and take action upon all valuable inputs provided by our guest. We are sorry to learn that during your stay, not all aspects were of the high hospitality standards that we normally provide, and that you were disappointed. Your valuable feedback will be shared with the team members concerned for their information and review. We hope to get another opportunity to serve you better, when you book with us next. Thank you again.Kind regards,Venita Alphonso

8/10 Bueno

Alberto

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Delta Hotels by Marriott Swindon. el 17 abr. 2024
Thank you for your rating,We value your feedback,Kind Regards,

6/10 Aceptable

Steven

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
4 out of 5.
Had a couple of issues whils staying with you. But i have to say they were dealt with quickly by your staff. Have given you 4 stars instead of 5 as there were housekeeping issues. Beeakfast was great. A good selection of hot and cold items. Room was spotless. All the staff we had the pleasure to meet were polite, friendly and helpful. Would come back to you again.
Se hospedó 2 noches en febrero de 2024
Respuesta de Venita el 1 mar. 2024
Dear Steven,Thank you so much for taking the time and trouble to leave us a review. We are happy to know that you enjoyed the food at our hotel and appreciated the staff service. We are sorry to learn that some aspects of your stay were not up to our usual high standards and we apologise for the same. Please do book with us again at Delta Marriott Hotel when your travels bring you near us. Thank you once again.Kind regards,Venita Alphonso

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Stopover
Comfortable stopover en route to a 3night break elsewhere
Se hospedó 1 noche en febrero de 2024
Respuesta de Venita el 25 feb. 2024
Dear John,Many thanks for your positive review, which will surely help others when choosing to book our hotel. We are happy that you found the location convenient and our hotel comfortable too. thank you for your valuable feedback and we hope to see you stay with us again soon in the near future.Kind regards,Venita Alphonso

8/10 Bueno

Wissem

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en febrero de 2024
Respuesta de Delta Hotels by Marriott Swindon. el 17 abr. 2024
Thank you for your rating,We value your feedback,Kind Regards,

8/10 Bueno

Alicia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Delta Hotels by Marriott Swindon. el 17 abr. 2024
Thank you for your rating,We value your feedback,Kind Regards,

10/10 Excelente

Steve

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A very good value family stay
Great staff, clean rooms, lovely breakfast. Good facilities and service. Overall a great half term getaway for a family of four (children 11 and 9).
Se hospedó 3 noches en febrero de 2024
Respuesta de Venita el 19 feb. 2024
Dear Steve,We are delighted that you and your family enjoyed your stay at Delta Marriott Hotels. Our aim is to deliver the best inhouse hospitality experience possible to our guests, and we are happy that this has happened. Thank you so much for your valuable feedback that will help others make the right decision when choosing to book with us. We look forwards to hosting you and the family soon in the near future.Kind regards,Venita Alphonso

10/10 Excelente

Simon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Delta Hotels by Marriott Swindon. el 17 abr. 2024
Thank you for your rating,We value your feedback,Kind Regards,Front Desk Team.

10/10 Excelente

Steven

Viajó con su familia
Le gustó: Limpieza
Comfortable beds - YES Friendly staff - YES Recommend - YES
Se hospedó 3 noches en febrero de 2024
Respuesta de Venita el 19 feb. 2024
Dear Steven,Your feedback has brightened our day. thank you for your kind words which will be shared with the rest of the team for their added motivation. We are happy that you found the beds comfortable and our staff friendly. We hope to host you again at Delta Marriott Hotels soon. Thank you once again.Kind regards,Venita Alphonso

10/10 Excelente

NICOLA

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All staff very friendly and helpful. Food lovely and hot.
Se hospedó 1 noche en febrero de 2024
Respuesta de Venita el 19 feb. 2024
Dear Nicola,Many thanks for your kind and positive review. Valuable feedback like yours helps us progress in the right direction. At Delta Marriott Hotels we take our guest hospitality very seriously, and are happy that this was the case for you. Its nice to know that you enjoyed the food and found our staff helpful, we shall share this with them. We hope to see you soon at our hotel again. Thank you.Kind regards,Venita Alphonso

8/10 Bueno

Zizheng

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A bit disappointed.
Called first night about conditioner run out, I asked get top up on next day, but sadly second night still empty. What a shame.
Se hospedó 2 noches en febrero de 2024
Respuesta de Venita el 19 feb. 2024
Dear guest,Thank you for taking the time to leave us a review. Here at Delta Marriott Hotel, we try our utmost to deliver a great inhouse and are disappointed that we failed on this occasion. We apologise for the lapse and assure you that the instance will be shared with the relevant team members for their review and correction. We do hope this will not deter you from staying with us again. thank you for your valuable feedback.Kind regards,Venita AlphonsoKind regards,

10/10 Excelente

Claire

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Delta Hotels by Marriott Swindon. el 17 abr. 2024
Thank you for your rating,We value your feedback,Kind Regards,Front Desk Team.

10/10 Excelente

sarah

Viajó en grupo
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Great Hotel
Hotel was lovely, we didn't get a chance to see the spa facilities but enjoyed a relaxing drink in the bar and then dinner in the evening which was lovely (albeit expensive). Hotel was very clean and to a high standard of presentation. Staff were all very helpful and friendly.
Se hospedó 1 noche en enero de 2024
Respuesta de Venita el 29 ene. 2024
Dear Sarah,Your kind and lovely review has brightened our day. We are so very pleased that you enjoyed our hotel facilities and your inhouse dinning experience was nice too. Valuable feedback like yours motivates us to perform better and further improve our guest hospitality. We hope to host you soon again and thank you.Kind regards,Venita Alphonso

10/10 Excelente

Aklen

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Delta Hotels by Marriott Swindon. el 17 abr. 2024
Thank you for your rating,We value your feedback,Kind Regards,Front Desk Team.

8/10 Bueno

Christina

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The facility was fine but nothing to write home about bur the staff really made our stay enjoyable.
Se hospedó 9 noches en diciembre de 2023
Respuesta de Venita el 12 ene. 2024
Dear Christina,Many thanks for leaving us a review. At our hotel we try our utmost to provide the best in amenities and facilities to our guests and we are glad that these were satisfactory for you. It is lovely to learn that our staff made you happy and we shall share this compliment with them for their further motivation. We hope to see you stay with us soon.Kind regards,Venita Alphonso

8/10 Bueno

Chris

Se hospedó 1 noche en enero de 2024
Respuesta de Delta Hotels by Marriott Swindon. el 17 abr. 2024
Thank you for your rating,We value your feedback,Kind Regards,Front Desk Team.

8/10 Bueno

George

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Rich

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Recent stay
While everything about this hotel is absolute perfection, and the breakfast is the best hotel breakfast I’ve ever had, people must be aware this hotel is being used to home asylum seekers. Please read other reviews as I won’t go into detail - but it’s full of migrants. Whilst they are well behaved and offered no cause for concern overnight - it was a little unsettling due to security being on each floor.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Venita el 8 ene. 2024
Dear Rich,Many thanks for your kind words of praise for our hotel and the breakfast. This will be shared with our team members for their added motivation. Your feedback is valuable for us here at Delta Marriot Hotels, as this only helps us proceed in the right direction with our hospitality. We agree that we have families staying with us, however it is our policy not to discriminate between our guests who come from all walks. We are extremely sorry if you faced any inconvenience due to this and if it had a negative impact on your stay with us. Please do not let this deter you from booking with us and we await your arrival once again in the near future.Thanks and kind regards,Venita AlphonsoFront Office Supervisor

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Kevin

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Hiren

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Stephen, Bristol

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was my second stay at the Delta Hotels by Marriott in Swindon and I will definitely be going back again. The hotel is not too far from the M4, has plenty of free parking, friendly staff, good food (especially the breakfast where you are spoilt for choice) and excellent leisure facilities. There really isn't anything that I didn't like.
Respuesta de Venita el 22 dic. 2023
Dear Stephen,We are really grateful and appreciate the lovely review that you have given us. At Delta Marriott Hotels we take our hospitality delivery very seriously and hence are tremendously pleased when our valued guest notice and appreciate the same. It is great to learn that you found all aspects of your stay highly satisfactory including our leisure facilities. Thank you for this valuable feedback. We look forwards to hosting you again soon in the near future.Kind regards,Venita Alphonso

4/10 Mediocre

Simon

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
We felt very uneasy at our stay at Delta Hotel. There was security guards on the floors and entrance to hotel. I put a chair on the inside of the door. It became apparent when we were checking out the reason for the security. The foyer was full of our UK immigration issues. We understand the world problems, but we should have been informed,
Se hospedó 2 noches en diciembre de 2023
Respuesta de Venita el 22 dic. 2023
Dear Simon,Thank you once again for your valuable feedback. As mentioned to you on earlier platforms, we do not discriminate between our guests and importantly we are not obliged to publish the identities of any of our guests. However, we are really sorry that you had a negative inhouse experience and do apologise for your inconvenience. Thank you for your feedback.Kind regards,Venita Alhonso

10/10 Excelente

Dean

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Derek

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jo

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Average
Check-in email stated 2pm but receptionist told us we had it wrong and had to wait until 3pm. No apology even though I showed her my booking email with 2pm on. Opened the bathroom door and the towel rail fell off the wall over the bath. Glad I wasn't having a soak when it happened. We struggled to get much sleep as there was a very noisy event on with loud music well after 11pm. Breakfast was ok.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Venita el 12 dic. 2023
Dear guest,We are extremely sorry for your negative experience at our hotel. It is of utmost importance to us that all our valued guests receive the highest possible hospitality standards and are disappointed to learn that this was not the case for you. We will review all inputs by you seriously and make amends wherever necessary. Please do not let this deter you from staying with us again at Delta Marriott Hotels, and give us a chance to serve you better. Thank you.Kind regards,Venita Alphonso

2/10 Terrible

Salma

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en diciembre de 2023
Respuesta de Venita el 12 dic. 2023
Dear Ms Salma,thank you for taking the time to leave a review and give us some valuable feedback. We are sorry to learn that on this occasion we did not deliver our usual high standards of hospitality to you, and are truly apologetic. If there is any specific feedback that you wish to highlight, please feel free to reach out to us. At Delta Marriott Hotels we take all recommendations and feedback by our guests very seriously. Thank you.Kind regards,Venita

10/10 Excelente

Eugen

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing stay with lovely staff and great food. Very good location and easy parking.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Venita el 6 dic. 2023
Dear Eugen,Thank you so much for your brilliant review score of your stay with us. Valuable feedback like the one you have given helps us perform even better here at Delta Marriott Hotels. Its nice to know that you enjoyed the food and location of the hotel. We look forwards to seeing you stay with us again soon.Kind regards,Venita

10/10 Excelente

DUK WON

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Venita el 12 dic. 2023
Dear guest,Thank you so very much for your high rating regarding your stay at Delta Marriott Hotels. We are glad that you a pleasant stay with us and look forwards to hosting you soon again. Kind regards,Venita

10/10 Excelente

Danielle

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Absolutely fantastic stay. All round great place. Breakfast was amazing, staff friendly and generally clean. Ace facilities including swimmpool. Would recommend and stay again
Se hospedó 2 noches en diciembre de 2023
Respuesta de Veni el 6 dic. 2023
Dear Danielle,We are extremely pleased with your beautiful review. Thank you for highlighting positive aspects of your stay with us and your valuable feedback will be shared with the rest of our team members. We hope to host you again soon at Delta Marriott Hotels in the near future. Kind regards,Venita Alphonso

8/10 Bueno

Helen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All good . Drinks were a little pricey . Staff were really friendly .
Se hospedó 1 noche en noviembre de 2023
Respuesta de Venita el 2 dic. 2023
Dear Helen,Thank you for taking the time to share you feedback with us which is most valuable. This feedback will be share with the rest of our team for their motivation and evaluation as well. We are happy that you enjoyed the most part of your stay at Delta Marriott Hotels and look forwards to hosting you again soon in the near future.Kind regards,Venita

8/10 Bueno

Rachel

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Cheryl

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Mo

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Venita el 12 dic. 2023
Dear \Mo,We are delighted by your perfect score and thank you for taking the time for leaving us a review. Valuable feedback like yours encourages our team to keep going in the right direction. Please do come stay with us again.Kind regards,Venita

10/10 Excelente

Martin

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Veni el 14 nov. 2023
Dear Martin,We are delighted by your perfect scoring and thank you for the same. Valuable feedback from guest like yourself only drives us to perform better at Delta Marriott Hotels. We are so glad that you had an enjoyable stay with us and look forwards to hosting you again soon.Kind regards,Venita

6/10 Aceptable

Bador

Viajó con su familia
Le gustó: Personal y atención
Se hospedó 1 noche en noviembre de 2023
Respuesta de Venita el 12 dic. 2023
Dear Bador,We appreciate the time and trouble you have taken to leave us a review. We are sorry to learn that your stay was less than perfect here at Delta Marriott Hotels. It is always our endeavour to provide the best possible service delivery to our guest and it is disappointing that this was not so in your case. We look forwards to having you stay with us again and have another opportunity to serve you better.Kind regards,Venita

8/10 Bueno

Baher

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good room size
Good room, good size of room and bathroom but the breakfast was not as I expected. Pancakes not been fresh and been reheated.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Nandan el 12 nov. 2023
Dear Guest, Thank you for choosing to stay at Delta Hotels by Marriott Swindon and for providing your honest feedback.Firstly, please accept my sincere apologies for the disappointing aspects of your stay. Here at the hotel, we aim to provide our guests with an excellent hotel experience and we are so sorry to read that this was not the case during your stay with us. Please be assured that we have taken your comments on board and have shared them with the relevant departments so that we can learn from this and continue to improve our serviceKind regardsDelta Hotels by Marriott Swindon

10/10 Excelente

Lynette

Se hospedó 1 noche en noviembre de 2023
Respuesta de Venita el 12 dic. 2023
Dear Ms. Lynette,We are very grateful for your perfect score and review of your stay at Delta Marriott Hotels. Positive feedback like yours helps us to further perform better. Once again thanks and we hope to see you soon.Kind regards,Venita