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Opiniones sobre Ascott Waterplace Surabaya

4.5 out of 5
Ascott Waterplace Surabaya
Tower D1 Jalan Pakuwon Indah, Lontar Timur Kav 3-5, Surabaya, East Java

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 46 de 92 opiniones" "
Evaluación: 8 - Bueno. 31 de 92 opiniones" "
Evaluación: 6 - Aceptable. 8 de 92 opiniones" "
Evaluación: 4 - Mediocre. 4 de 92 opiniones" "
Evaluación: 2 - Terrible. 3 de 92 opiniones" "

8,8/10

Limpieza

8,6/10

Personal y atención

7,6/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

2,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ryo

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Monica.S el 3 abr. 2024
Dear Mr. Ryo,Warmest Greetings from Ascott Waterplace Surabaya!Thank you for taking the time to share your stay experience at Ascott Waterplace Surabaya!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our guest motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at Ascott Waterplace Surabaya.Yours sincerely,Monica SihombingAsst Guest Service Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 24 noches en enero de 2024
Respuesta de Monica.S el 27 ene. 2024
Dear Valued Guest,Warmest Greetings from Ascott Waterplace Surabaya!Thank you for taking the time to share your stay experience at Ascott Waterplace Surabaya!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our guest motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at Ascott Waterplace Surabaya.Yours sincerely,Monica SihombingAsst Guest Service Manager

2/10 Terrible

Esther

Viajó por negocios, Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Experienced misinformation regarding resident-related matters ///// Mengalami penyebarluasan informasi yang tidak akurat terkait dengan hal-hal yang berhubungan dengan penghuni
Respuesta de Monica.S el 14 dic. 2023
Dear Ms. Esther,Thank you for staying with us and share your recent stay experience at Ascott Waterplace Surabaya. Your valuable feedback is highly appreciated as we always strive to do better on improving our guest's stay experience. Please accept our sincere apology that we have fallen short of your expectations. Kindly inform us your contact number for us to contact you directly to get more details of what had happened. We look forward to welcoming you back at Ascott Waterplace Surabaya to give us another opportunity to serve you better.Your Sincerely,Monica SihombingAsst. Guest Service Manager

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
직원분들이 친절하고 몰도 옆에있고 에어컨도 좋았습니다.
Se hospedó 2 noches en octubre de 2023
Respuesta de Monica.S el 30 oct. 2023
Dear valuable guest,Warmest Greetings from Ascott Waterplace Surabaya!Thank you for taking the time to share your stay experience at Ascott Waterplace Surabaya!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our guest motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at Ascott Waterplace Surabaya.Yours sincerely,MonicaAsst Guest Servica Manager

8/10 Bueno

Jackie Wai Yip

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 4 noches en agosto de 2023
Respuesta de Monica.S el 1 oct. 2023
Dear Mr. Jackie Wai Yip,Thank you for staying with us and share your recent stay experience at Ascott Waterplace Surabaya. It is very encouraging for us to know that you had delightful moments during your stay and most importantly that you felt home-away-from home. We look forward to welcoming you back at Ascott Waterplace Surabaya.Yours sincerely,Monica S/ Asst Guest Service Manager

8/10 Bueno

John

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Monica.S el 6 sept. 2023
Dear John,Thank you for staying with us and share your recent stay experience at Ascott Waterplace Surabaya. It is very encouraging for us to know that you had delightful moments during your stay and most importantly that you felt home-away-from home. We look forward to welcoming you back at Ascott Waterplace Surabaya.Yours sincerely,

10/10 Excelente

Nicholas

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 4 noches en agosto de 2023
Respuesta de Monica.S el 9 ago. 2023
Dear Mr.Nicholas,Warmest Greetings from Ascott Waterplace Surabaya!Thank you for taking the time to share your stay experience at Ascott Waterplace Surabaya!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our guest motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at Ascott Waterplace Surabaya.SIncerely yours,Monica/AGSM

10/10 Excelente

Juliana Commers

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 4 noches en julio de 2023
Respuesta de Monica.S el 30 jul. 2023
Dear Mrs. Juliana Commers,Warmest Greetings from Ascott Waterplace Surabaya!Thank you for taking the time to share your stay experience at Ascott Waterplace Surabaya!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our guest motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at Ascott Waterplace Surabaya.Yours sincerely,Monica/Asst Guest Service Manager

10/10 Excelente

CHANG TAO

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 5 noches en marzo de 2023
Respuesta de Monica.S el 27 mar. 2023
Dear Chang Tao,Warmest Greetings from Ascott Waterplace Surabaya!Thank you for taking the time to share your stay experience at Ascott Waterplace Surabaya!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our guest motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at Ascott Waterplace Surabaya.Yours sincerely,Monica/Asst.GSM

6/10 Aceptable

George Yee Lee

Se hospedó 2 noches en diciembre de 2022
Respuesta de Monica.S el 17 ene. 2023
Dear George Yee Lee,Warmest greetings from Ascott Waterplace SurabayaHighly appreciated for your feedback for us to improve. We look forward to welcoming you again to our Serviced Residence.Best Regards,Monica/Asst. Guest Service Manager

10/10 Excelente

Ade

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Very well set out accommodation.
Se hospedó 3 noches en diciembre de 2022
Respuesta de Monica.S el 3 ene. 2023
Dear Ade,Highly appreciated for your feedback. Look forward to welcoming you again at our serviced residence and hope to serve you better. Best regards, Monica S, Asst. Guest Service Manager.

10/10 Excelente

HYUNWOO

Viajó por negocios
Le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2022
Respuesta de Monica.S el 3 ene. 2023
Dear Hyunwoo.Highly appreciated for your feedback. Look forward to welcoming you again at our serviced residence and hope to serve you better. Best regards, Monica S, Asst. Guest Service Manager.

8/10 Bueno

Panji

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very good location and walking distance to the Pakuwon Mall. We stayed at the Executive Room 2 Bedroom Apartment and it was spacious and very comfortable. I think the only downside was that the second room did not have a TV inside, as kids should be able to enjoy some entertainment at the room if they like to relax. Everything else is convenient. Will stay here again sometime for sure.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Monica.S el 18 oct. 2022
Dear Mr. Panji, Warmest greetings from Ascott Waterplace Surabaya. Thank you for your support to Ascott Waterplace Surabaya and highly appreciated for your feedback. We look forward to welcoming you back again at our serviced residence. Best regards.

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en agosto de 2022
Respuesta de Christina Mia el 13 sept. 2022
Dear Anonymous,Warmest Greetings from Ascott Waterplace Surabaya!Thank you for staying with us and share your recent stay experience at Ascott Waterplace Surabaya.It is very encouraging for us to know that you had delightful moments during your stay and most importantly that you felt home-away-from-home. Stay safe and we look forward to welcoming you back at Ascott Waterplace Surabaya.

8/10 Bueno

stephanie

Viajó por negocios
Le gustó: Comodidad de la habitación
Se hospedó 3 noches en mayo de 2022

4/10 Mediocre

TOMONORI

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Everything is amazing, staffs are super helpful
Se hospedó 2 noches en octubre de 2021
Respuesta de Nany S el 19 nov. 2021
Thank you for your support to Ascott Waterplace Surabaya! Highly appreciated for your feedback. We look forward to welcome you again at our serviced residence. Best regards,

10/10 Excelente

YUSUKE

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 7 noches en septiembre de 2021
Respuesta de Nany S el 19 nov. 2021
Dear Mr. Yusuke, Thank you for your support to Ascott Waterplace Surabaya! Highly appreciated for your feedback. We look forward to welcome you again at our serviced residence. Best regards.

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
出張で利用
立地、内装、設備、清潔さ全て非常に良い。 朝食も美味しい
Se hospedó 1 noche en marzo de 2020
Respuesta de Nany S - Manager el 28 abr. 2020
Thank you for your kind support to Ascott Waterplace Surabaya. Highly appreciated on your feedback. We look forward to welcome you again at our serviced residence. Best regards,

10/10 Excelente

eunho

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
굿~~~~~~~~~~~~~~~
깨끗하고 조용하고 좋았습니다
Se hospedó 4 noches en enero de 2020
Respuesta de Nany S el 12 mar. 2020
Dear Mr. eunho, Thank you for taking your time to share your stay experience. Highly appreciated for your feedback. We look forward to welcome you again at our serviced residence. Best regards,

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great Hotel
Excellent Hotel stay at Ascott, great location near to mega shopping centre, limited choice of breakfast buffet spread.
Se hospedó 3 noches en diciembre de 2019
Respuesta de Nany S - Manager el 28 abr. 2020
Thank you for your support to Ascott Waterplace Surabaya. Highly appreciated on your feedback. We look forward to welcome you again at our serviced residence. Best regards,

8/10 Bueno

ANNIE

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2019
Respuesta de Nany S - Manager el 28 abr. 2020
Thank you for your support to Ascott Waterplace Surabaya. Highly appreciated on your feedback. We look forward to welcome you again at our serviced residence. Best regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Each room is a complete suite with Kitchen, and clothes washer dryer. The living room is comfortable.
Se hospedó 3 noches en noviembre de 2019
Respuesta de Nany S - Manager el 28 abr. 2020
Thank you for your kind support to Ascott Waterplace Surabaya. Highly appreciated on your feedback. We look forward to welcome you again at our serviced residence. Best regards,

4/10 Mediocre

Cliente verificado

Se hospedó 3 noches en agosto de 2019
Respuesta de Nany S - Manager el 28 abr. 2020
Highly appreciated on your feedback. We apologized for any inconvenience caused. We look forward to welcome you again at our serviced residence. Best regards,

10/10 Excelente

JUNGGWON

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en mayo de 2019
Respuesta de Nany S - Manager el 28 abr. 2020
Thank you for your support to Ascott Waterplace Surabaya. Highly appreciated on your feedback. We look forward to welcome you again at our serviced residence. Best regards,

10/10 Excelente

NG PENG

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2019
Respuesta de Nany S - Manager el 28 abr. 2020
Thank you for your support to Ascott Waterplace Surabaya. Highly appreciated on your feedback. We look forward to welcome you again at our serviced residence. Best regards,

10/10 Excelente

Serene, Singapore

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location is superb convenient. Quick check-in. The apartment is clean and beautiful. Friendly staffs, Good continental breakfast. Downside - Kitchen does not provide kitchen towel so we have to use hand towel from bathroom. Lack of body lotion, did not replenish bath lotion & shampoo
Se hospedó 2 noches en agosto de 2019
Respuesta de Nany S el 7 ago. 2019
Dear Serene, Thank you for taking your time to share your stay experience. Your feedback had been shared with our General Manager and his team for our further improvement. Highly appreciated for your kind feedback and we look forward to welcoming you again at Ascott Waterplace Surabaya. Best regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
다음에 또 이용할께요
슈퍼몰이 가까워서 쇼핑이나 식사하기에 좋았고 편안한 휴가 잘 보내고 갑니다
Se hospedó 6 noches en julio de 2019
Respuesta de Nany S el 7 ago. 2019
Dear Anonymous, Thank you for taking your time to share your stay experience. Your feedback had been shared with our General Manager and his team for our further improvement. Highly appreciated for your kind feedback and we look forward to welcoming you again at Ascott Waterplace Surabaya. Best regards,

8/10 Bueno

DianaFoo

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff at the reception are all very friendly and efficient. This is probably the 4th time that we have stayed at Ascott Waterplace Surabaya, it never failed to please us. Our friends are also very happy with the size of their apartment. Thanks.
Se hospedó 3 noches en julio de 2019
Respuesta de Nany S el 7 ago. 2019
Dear DianaFoo, Thank you for taking your time to share your stay experience. Highly appreciated for your kind feedback and we look forward to welcoming you again at Ascott Waterplace Surabaya. Best regards,

8/10 Bueno

Cliente verificado

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Ok nice big new and clean. A bit inconvenient Some additional services would be nice Example 24 house restaurant in house
Se hospedó 1 noche en mayo de 2019
Respuesta de Nany S el 17 may. 2019
Dear Anonymous, Thank you for sharing your feedback. We look forward to welcome you again at our serviced residence. Best regards.

10/10 Excelente

RHawks, Orlando, FL USA

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel is directly across the street from a world class mall which has 30-40 restaurants. Thus the hotel does not have its own. Suites are available for a modest upgrade price. My only complaint was that the glass shower door needed adjustment. Other than that, my stay was delightful. The facility is not 5 star new. But it is well kept with high end finishes and amenities.
Se hospedó 3 noches en mayo de 2019
Respuesta de Nany S el 17 may. 2019
Dear RHawks, Thank you for sharing your feedback. We look forward to welcome you again at our serviced residence. Best regards.

8/10 Bueno

Joan, Australia

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It’s opposite of a big mall where you can shop and eat. The room is suitable for long term stay as it’s a serviced apartment with great facilities. Check-in and check-out were easy.
Se hospedó 2 noches en marzo de 2019
Respuesta de Nany S el 5 abr. 2019
Dear Joan, Thank you for taking your time to share your stay experience and also kind support to Ascott Waterplace Surabaya. Your feedback will be share with the entire team and we look forward to welcome you again at our serviced residence. Best regards,

8/10 Bueno

WEIDONG

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
位置很好，离mall很近，设施非常好，干净，早餐尚可。 唯一不满的是热水，电热水器，浴缸泡澡后再淋浴水也不热了。
Se hospedó 1 noche en marzo de 2019
Respuesta de Nany S el 5 abr. 2019
Posted Mar 18, 2019 Dear WEIDONG, Thank you for taking your time to share your stay experience and also your kind support to Ascott Waterplace Surabaya. Your feedback had been share with the entire team for our further improvement. We apologize for the inconvenience caused and we look forward to welcome you again at our serviced residence to serve you better. Best regards,

10/10 Excelente

Cliente verificado

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones
広くて使いやすかった
Se hospedó 3 noches en febrero de 2019
Respuesta de Nany S el 13 feb. 2019
Dear Anonymous, Thank you for taking your time to share your stay experience at Ascott Waterplace Surabaya. We look forward to welcome you again. Best regards,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cozy place to stay in and the mall is just right opposite. But kindly improve on the WiFi connectivity as it’s very poor and losses connections.
Se hospedó 1 noche en enero de 2019
Respuesta de Nany S el 8 feb. 2019
Dear Anonymous, Thank you for taking your time to share your stay experience at Ascott Waterplace Surabaya. Highly appreciated on your feedback and we look forward to welcome you again at our serviced residence. Best regards,

2/10 Terrible

A.RKIN

Viajó por negocios
Worse "continental" breakfast in a hotel, some of the front desk staffs not so friendly and helpful.
Se hospedó 4 noches en enero de 2019
Respuesta de Nany S el 30 ene. 2019
Dear A.RKIN, Thank you for taking your time to share your stay experience with us. Highly appreciated on your feedback, for our further improvement. Best regards,

10/10 Excelente

Tan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Overall satisfied.
This is our 2nd time staying in this hotel. Love the location as its close to Pakuwon Mall. The lobby was grand, spacious and welcoming. Front desk service is great, speaks quite good English. However, we booked 2 smoking rooms but it was not available upon check in. Breakfast was simple, not much variety. Basically ate the same food for 2 days. Overall will choose to stay again when we visit Surabaya again.
Se hospedó 2 noches en enero de 2019
Respuesta de Nany S el 30 ene. 2019
Dear Mr. Tan, Thank you for taking your time to share your stay experience with us. Highly appreciated on your feedback, for our further improvement. Best regards,

10/10 Excelente

Yu Chan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good
well down.
Se hospedó 3 noches en enero de 2019
Respuesta de Nany S el 22 ene. 2019
Dear Yu Chan, Thank you for staying with us. We appreciated on your feedback. Best regards,

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good value for money, excellent location right in front the mall (PTC and Pakuwon Mall)
Se hospedó 13 noches en diciembre de 2018
Respuesta de Nany S el 3 ene. 2019
Dear Anonymous, Warmest Greetings from Ascott Waterplace Surabaya! We look forward to welcome you again at our serviced residence. Best regards,

10/10 Excelente

Shenghsi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2018
Respuesta de Nany S el 26 dic. 2018
Dear Shenghsi, Warmest Greetings from Ascott Waterplace Surabaya! Thank you for the excellent rating. Highly appreciated on your feedback, we look forward to welcome you again at our serviced residence. Best regards,

10/10 Excelente

Vincent Bernard

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
First choice in Surabaya
When in Surabaya, this is my first choice due to its proximity to a very big mall. The Pakuwon mall has everything you need. Complete with a kitchen and sala, I can easily hold meetings anytime.
Se hospedó 1 noche en diciembre de 2018
Respuesta de Nany S el 24 dic. 2018
Dear Vincent Bernard, Highly appreciated on your feedback! We look forward to welcome you again at Ascott Waterplace Surabaya. Best regards,

6/10 Aceptable

Louis

Le gustó: Limpieza
Se hospedó 4 noches en diciembre de 2018
Respuesta de Nany S el 24 dic. 2018
Dear Louis, Highly appreciated on your feedback. We look forward to welcome you again at Ascott Waterplace Surabaya. Best regards,

8/10 Bueno

JT

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice service apartment. Close to shopping mall and quite new building.
Se hospedó 2 noches en diciembre de 2018
Respuesta de Nany S el 12 dic. 2018
Dear JT, Thank you for taking your time to share your stay experience. Highly appreciated on your feedback, we look forward to welcome you again at our serviced residence. Best regards,

8/10 Bueno

Kooi cheng

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2018
Respuesta de Nany S el 8 nov. 2018
Dear Kooi cheng, Warmest Greetings from Ascott Waterplace Surabaya! Highly appreciated on your feedback. We look forward to welcome you again at our serviced residence and serve you better. Best regards,

8/10 Bueno

Manwong, Hong kong

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
很好 環境很整潔 很大房間 近大型購物廣場 方便購物 早餐很好 前台人員很好 會幫忙翻譯 很好 環境很整潔 很大房間 近大型購物廣場 方便購物 早餐很好 前台人員很好 會幫忙翻譯 很好 環境很整潔 很大房間 近大型購物廣場 方便購物 早餐很好 前台人員很好 會幫忙翻譯
Se hospedó 3 noches en octubre de 2018
Respuesta de Nany S el 2 nov. 2018
Dear Manwong, Warmest Greetings from Ascott Waterplace Surabaya! Thank you for taking your time to share your stay experience with us. Highly appreciated for your feedback and we look forward to welcome you again at our serviced residence. Best regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2018
Respuesta de Nany S el 1 nov. 2018
Dear Sir/Madame, Warmest Greetings from Ascott Waterplace Surabaya! We highly appreciated on the score you are given. Looking forward to welcome you again at our serviced residence. Best regards,

10/10 Excelente

Yohan, Bali

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great! The hotel is good for business executive on the go
Se hospedó 1 noche en junio de 2018
Respuesta de Nany S el 4 sept. 2018
Dear Yohan, Thank you for the great rating and your kind support to Ascott Waterplace Surabaya. We look forward to welcome you again at our serviced residence. Best regards.

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
가성비 굿.
Se hospedó 1 noche en agosto de 2018
Respuesta de Nany S el 27 ago. 2018
Dear Anonymous, Thank you for your kind support to Ascott Waterplace Surabaya. We look forward to welcome you again at our serviced residence. Best regards, Nany S, Manager

10/10 Excelente

Sommer123, United Kingdom

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great Value for Money
Right in front of the mall, good breakfast, nice room
Se hospedó 3 noches en agosto de 2018
Respuesta de Nany S el 27 ago. 2018
Dear Sommer123, Thank you for the great rating and your kind support to Ascott Waterplace Surabaya. We look forward to welcome you again at our serviced residence. Best regards, Nany S, Manager

8/10 Bueno

Wai Sang

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel experience
Nice hotel, near shopping mall that convenient
Se hospedó 3 noches en agosto de 2018
Respuesta de Nany S el 21 ago. 2018
Dear Wai Sang, Thank you for your kind support to Ascott Waterplace Surabaya. We look forward to welcome you again at our serviced residence. Best regards, Nany S, Manager