6/10 Aceptable
kylie S.
8 dic. 2025
Where do I start? We were told we couldn't have an earlier check-in, when in fact we found out there had been no previous guests for days before we arrived. We arrived to find the pool absolutely disgusting. It was caused from the storm the previous week, but hadn't been cleaned. After 4 attempts on day of arrival we were fobbed off by the people managing the house, only to be told they were waiting to hear from 'property manager'. Fed up the next morning, we demanded to speak to someone in charge. Finally we were put on to someone and had a pool cleaner arrive later in the day which took him hrs to clean, it was that bad. The house itself is on prime beachfront and is absolutely beautiful.. just really disappointed that we didn't have a pool for the 1st 24 hrs of our 4 day stay. Communication with Prestige Holiday Hones were very poor. I feel for the owners of this beautiful house, having such bad management

kylie S.
Se hospedó 4 noches en diciembre de 2025















