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Opiniones sobre Moonrise Hotel

4 out of 5
Moonrise Hotel
6177 Delmar Blvd, St. Louis, MO

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 936 de 1354 opiniones" "
Evaluación: 8 - Bueno. 224 de 1354 opiniones" "
Evaluación: 6 - Aceptable. 114 de 1354 opiniones" "
Evaluación: 4 - Mediocre. 47 de 1354 opiniones" "
Evaluación: 2 - Terrible. 33 de 1354 opiniones" "

9,2/10

Limpieza

9,2/10

Personal y atención

8,8/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Estefania

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comodo hotel para un viaje en ruta.
Se hospedó 1 noche en marzo de 2023
Respuesta de Alex Britton, Administrative Assistant el 14 mar. 2023
Gracias por tus comentarios, Estefania! We're glad you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Will

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What an awesome property. Great theme, easy parking, easy access, clean, quiet, no bs check in.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Jennifer

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent customer service, wonderful amenities for my dogs and super cute rooms to stay in. Would definitely book to stay here in the future!
Se hospedó 1 noche en mayo de 2024
Respuesta de Reservationist el 14 may. 2024
Thank you for your feedback, Jennifer. We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Bradley

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nicely eclectic and fun.
Se hospedó 1 noche en mayo de 2024
Respuesta de Reservationist el 14 may. 2024
Thank you for your feedback, Bradley. We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Kathryn, Overland Park

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing hotel!! Beautifully decorated with moon decor very tastefully. Free parking. Amazing staff! Highly recommend this beautiful hotel!
Se hospedó 1 noche en mayo de 2024
Respuesta de Reservationist el 14 may. 2024
Thank you for your feedback, Kathryn. We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

April

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved our stay at the Moonrise. Comfortable rooms, great staff that were so helpful getting us checked in early and made sure our stay was out of this world.
Se hospedó 1 noche en mayo de 2024
Respuesta de Reservationist el 14 may. 2024
Thank you for your feedback, April. We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Walter

Viajó por negocios
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Nice place
Se hospedó 1 noche en mayo de 2024
Respuesta de Reservationist el 14 may. 2024
Thank you for your feedback, Walter. We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Steven

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location is fantastic. If it's night life you're after, you're in the heart of it here and You're just a short drive to about anything in the St Louis area you're wanting to do. Just a couple blocks off Forest Park to boot. Highly recommend.
Se hospedó 2 noches en mayo de 2024
Respuesta de Reservationist el 14 may. 2024
Thank you for your feedback, Steven. We're so glad that you enjoyed your stay with us and we hope to see you again soon!

6/10 Aceptable

Gail

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
I was disappointed in the stay over all star was ok. Our room seemed clean but dingy the hallway smelled bad as we entered. The restaurant on the deck was very disappointing we actually just left.
Se hospedó 1 noche en mayo de 2024
Respuesta de Reservationist el 8 may. 2024
Thank you for your feedback, Gail. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

6/10 Aceptable

Jonathan

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en mayo de 2024
Respuesta de Reservationist el 7 may. 2024
Thank you for your feedback, Jonathan. We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

jame

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Reservationist el 7 may. 2024
Thank you for your feedback, Jame. We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Chris

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location was great, the facility was great, the aesthetics were wonderful.
Se hospedó 2 noches en mayo de 2024
Respuesta de Reservationist el 6 may. 2024
Thank you for your feedback, Chris. We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Carolyn

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I was just passing through for one night. I had the most comfortable mattress and fluffy white pillows and bedclothes to make my nights sleep restful. The Staff was so helpful with directions to nearby eateries and general information. I was so pleased that I booked the hotel for my trip back home.
Se hospedó 1 noche en mayo de 2024
Respuesta de Reservationist el 6 may. 2024
Thank you for your feedback, Carolyn. We're so glad that you enjoyed your stay with us and we hope to see you again soon!

8/10 Bueno

William

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful property with great amenities
Se hospedó 1 noche en mayo de 2024
Respuesta de Reservationist el 6 may. 2024
Thank you for your feedback, William. We're so glad that you enjoyed your stay with us and we hope to see you again soon!

4/10 Mediocre

Lacey

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza
We stayed here due to the location of an event we were attending nearby. The staff was great, the location and the area in St.Louis was actually really cool, very eclectic. For a 4 star hotel I was surprised by the cleanliness of the hotel. When we got to our door there was a dirty/used coffee cup on the floor outside our door. When we got into our room we noticed a crusty white stain on the corner chair. We ended up just throwing a towel over it. I thought about calling to switch rooms but we were in a hurry and only needed to stay for one night so we just pushed through it. We didn't have time to figure anything else out. When leaving the hotel there were two cars that were in the valet parking lot who's windows were shattered and broken into. I was shocked by the break ins because it seemed like a good area and we never didn't feel safe. Unfortunately, I would probably not stay here again.
Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist el 6 may. 2024
Thank you for your feedback, Lacey. We apologize for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

8/10 Bueno

Susan

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios
Staff was outstanding. they answer the phone on the second ring and remember if they talk to you
Se hospedó 1 noche en mayo de 2024
Respuesta de Reservationist el 6 may. 2024
Thank you for your feedback, Susan. We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Michael

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel is slightly old but very clean with modern fixtures. Friendly staff, nice room, interesting lunar decor. Appreciate the roof kitchen being open later - good to grab a bite after a nearby concert. Will stay again if in the area.
Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist el 29 abr. 2024
Thank you for your feedback, Michael. We're so glad that you enjoyed your stay with us and we hope to see you again soon!

8/10 Bueno

Adam

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Unique
Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist el 29 abr. 2024
Thank you for your feedback, Adam. We would love to hear more about your stay if you'd like to reach out.

8/10 Bueno

Dallas

Viajó en grupo
Le gustó: Servicios
I loved the inside staff! Outside staff (Valet Men) not so much. I loved that there was water available in the lobby for dogs. The restaurant was not open in the morning so couldn’t get breakfast. The room did not come with a microwave. There was a dirty silverware cloth in the room. 2-3 outlets didn’t work. The bed was super comfy and the bathroom was amazing. The suite I stayed in was beautiful though!
Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist el 29 abr. 2024
Thank you for your feedback, Dallas. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

6/10 Aceptable

Casey

No le gustó: Limpieza
It was a comfortable space and when you first walk in its very nice, but omce you look closer, you'll notice stained bed sheets, dirty shower floor, and a large cockroach making an appearance in the middle of the night.
Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist el 29 abr. 2024
Thank you for your feedback, Casey. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

10/10 Excelente

Gary

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist el 29 abr. 2024
Thank you for your feedback, Gary. We would love to hear more about your stay if you'd like to reach out.

10/10 Excelente

Alex

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Super cool property, staff was nice. Room was good but the bed was tilted like the frame was broke and the chase lounge had a massive period blood stain. We put a towel over it so we didnt have to look at it. Roof top bar was awesome and the restaurant downstairs looked good but we didnt try it.
Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist el 25 abr. 2024
Thank you for your feedback, Alex. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

10/10 Excelente

greg

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing hotel. Its also a museum with the extensive space exploration collection. Historic and perfectly located to explore the downtown area
Se hospedó 2 noches en abril de 2024
Respuesta de Reservationist el 24 abr. 2024
Thank you for your feedback, Greg! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

8/10 Bueno

Charity

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Several front desk staff went above and beyond to have my stay convenient and to get good deals. The shower floors design kept water from draining quickly enough, keeping standing water about 1/4 inch on more than half of the shower. The assistant manager and plumber were dismissive of my concerns. Had they sold shower shoes in the store and acknowledged the issue, that would have helped. On the last day I discovered the mattress cover was stained and filthy looking. Bathroom amenities were hit and miss for being restocked. An out of date welcome binder was in my room. It had incorrect meal times, which threw off my schedule.
Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist el 24 abr. 2024
Thank you for your feedback, Charity! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

8/10 Bueno

Charity

Le gustó: Estado de la propiedad e instalaciones
Several of the front desk attendants went above and beyond to keep my stay convenient and help me get good deals. The shower floors design kept water from draining normally, keeping standing water on more than half of the shower floor. The assistant manager and plumber were dismissive of my concern. On my last night I discovered I had been sleeping on a matted cover full of stains and looking filthy.
Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist el 25 abr. 2024
Thank you for your feedback, Charity. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

8/10 Bueno

Charity

Le gustó: Servicios
Some design details for convenience and privacy.
Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist el 24 abr. 2024
Thank you for your feedback, Charity! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

8/10 Bueno

Charity

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Room design details are contemporary and with convenience in mind.
Se hospedó 3 noches en abril de 2024
Respuesta de Reservationist el 24 abr. 2024
Thank you for your feedback, Charity! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

William, Effingham

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It’s was located right next to where we were going for the night.
Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist el 22 abr. 2024
Thank you for your feedback, William! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

8/10 Bueno

Key, Eugene

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location is convenient for taking the Metrolink train and walking to Wash U.
Se hospedó 2 noches en abril de 2024
Respuesta de Reservationist el 22 abr. 2024
Thank you for your feedback, Key! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Laura

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were really nice!
Se hospedó 1 noche en marzo de 2024
Respuesta de Reservationist el 19 abr. 2024
Thank you for your feedback, Laura! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

8/10 Bueno

Luke

Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist el 8 may. 2024
Thank you for your feedback, Luke. We would love to hear more about your stay if you'd like to reach out.

8/10 Bueno

emily

Se hospedó 2 noches en abril de 2024
Respuesta de Reservationist el 8 may. 2024
Thank you for your feedback, Emily. We would love to hear more about your stay if you'd like to reach out.

10/10 Excelente

Steve

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fairly new hotel in trendy area close to restaurants and things to do. Perfect place to stay with you dog. Hotel bar and restaurant have decent selections for food and drink as well. Most of the staff very friendly and accommodating, though one of the female bartenders inside the restaurant could use a lesson on her manners. The rooftop bar staff was very nice and the view is great. Would definitely go back.
Se hospedó 3 noches en abril de 2024
Respuesta de Reservationist el 18 abr. 2024
Thank you for your feedback, Steve! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Taylor

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfect location to enjoy Delmar loop!
Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist el 17 abr. 2024
Thank you for your feedback, Taylor! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Argilicia

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist el 6 may. 2024
Thank you for your feedback, Argilicia. We would love to hear more about your stay if you'd like to reach out.

10/10 Excelente

Carl

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great boutique hotel. Very unique.
Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist el 16 abr. 2024
Thank you for your feedback, Carl! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

6/10 Aceptable

Riki

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The concept is pretty cool, however, we stay in the Josephine Baker room, that again was pretty neatly themed. However, it was dirty. There were stains on the curtains, the comforter covering the bed had obvious stains as well. It was pretty evident that the hotel is fairly old. I utilized the gym and it too definitely showed its age. Every gym I’ve ever been in and the “nice hotel” has water available. This did not. . I utilized the gym and it too definitely showed its age. Every gym I’ve ever used in a “nice hotel” had some form of water available, bottled or fountain. This gym did not. The staff was very kind.
Se hospedó 1 noche en marzo de 2024
Respuesta de Reservationist el 16 abr. 2024
Thank you for your feedback, Riki. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

10/10 Excelente

Brian

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Been hip to Moonrise for 10 years... Great place and great location...
Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist el 15 abr. 2024
Thank you for your feedback, Brian! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

8/10 Bueno

Suzanne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We were on third floor and we could hear the music from rooftop bar when trying to sleep. No microwave. CVS walkable sells beer. Great showerhead, comfy bed. Cool lobby. Great in room coffee. Public parking worked for us.
Se hospedó 2 noches en abril de 2024
Respuesta de Reservationist el 15 abr. 2024
Thank you for your feedback, Suzanne. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

10/10 Excelente

Gale, Corydon

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en abril de 2024
Respuesta de Reservationist el 6 may. 2024
Thank you for your feedback, Gale. We would love to hear more about your stay if you'd like to reach out.

10/10 Excelente

Makayla

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
fantastic !!
Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist el 15 abr. 2024
Thank you for your feedback, Makayla! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Chad, Farmington

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super nice staff
Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist el 15 abr. 2024
Thank you for your feedback, Chad. We would love to hear more about your stay if you'd like to reach out.

4/10 Mediocre

Junya

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist el 15 abr. 2024
Thank you for your feedback, Junya. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

10/10 Excelente

Jessica

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist el 15 abr. 2024
Thank you for your feedback, Jessica. We would love to hear more about your stay if you'd like to reach out.

10/10 Excelente

dustin

Se hospedó 5 noches en abril de 2024
Respuesta de Reservationist el 1 may. 2024
Thank you for your feedback, Dustin. We would love to hear more about your stay if you'd like to reach out.

6/10 Aceptable

Anne

Viajó con su pareja
Le gustó: Limpieza
They did not have coffee for my room. Apparently they were out and wanted to charge me $5.00 for one from their restaurant?!! A 3 star at best. Would NOT stay here or recommend
Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist el 11 abr. 2024
Thank you for your feedback, Anne. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

10/10 Excelente

Leslie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We are very pleased. Clean and tastefully decorated rooms, facility. Great rooftop bar with view of city. Great service. Adjacent to Washington University, St. Louis walk of Fame right on the street leading into the hotel. We’ll be back..
Se hospedó 1 noche en abril de 2024
Respuesta de Reservationist el 11 abr. 2024
Thank you for your feedback, Leslie! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Malissa

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Awesome mini museum inside, very quiet sleeping areas behind security doors. And as someone with back and hip problems, i feel the need to mention how comfortable the beds are! Both soft and firm at the same time. Only negative for me personally is the rain showers, many people love this type of shower, personally its not ideal for me esp with young kids. But hey! Big safety plus is the floor of the shower isnt about to result in a slip!
Se hospedó 2 noches en abril de 2024
Respuesta de Reservationist el 11 abr. 2024
Thank you for your feedback, Malissa! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

John

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Unique retro sci-fi decor, great dining & cocktails, attentive staff. Pet-friendly too!
Se hospedó 3 noches en abril de 2024
Respuesta de Reservationist el 11 abr. 2024
Thank you for your feedback, John! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Jacob, anna

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved our stay there. Very clean staff very nice. Roof top bar was awesome with the view of the city. Definitely be staying there again.
Se hospedó 2 noches en abril de 2024
Respuesta de Reservationist el 9 abr. 2024
Thank you for your feedback, Jacob! We're so glad that you enjoyed your stay with us and we hope to see you again soon!