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Opiniones sobre Capella Shanghai, Jian Ye Li

5 out of 5
Capella Shanghai, Jian Ye Li
480 West Jianguo Road, Xuhui District, Shanghai

Opiniones

10

Excepcional

Evaluación: 10 - Excelente. 29 de 32 opiniones" "
Evaluación: 8 - Bueno. 3 de 32 opiniones" "
Evaluación: 6 - Aceptable. 0 de 32 opiniones" "
Evaluación: 4 - Mediocre. 0 de 32 opiniones" "
Evaluación: 2 - Terrible. 0 de 32 opiniones" "

10/10

Limpieza

9,8/10

Personal y atención

9,6/10

Servicios

9,8/10

Estado de la propiedad e instalaciones

Opiniones

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2020

10/10 Excelente

noriyuki

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2019
Respuesta de Marketing Communications Department el 3 jun. 2020
Dear Guest, thank you for choosing to stay with us. We are glad to know that you have enjoyed your stay and look forward to welcoming you back!

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
スタッフの対応が良かった。天気が悪いときは施設は少し大変かも。
Se hospedó 1 noche en noviembre de 2019
Respuesta de Marketing Communications Department el 25 nov. 2019
Dear Guest, thank you for choosing our hotel. “Capella” connotes unsurpassed luxury and personalized service, offering splendid accommodations with thoughtful amenities for the most discerning of travelers. We look forward to welcoming you back to the hotel in the near future!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lack of a pool was the only negative. Asking to provide at least 50 characters in the second negative.
Se hospedó 1 noche en noviembre de 2019
Respuesta de Marketing Communications Department el 14 nov. 2019
Dear Guest, thank you for choosing our hotel. By preserving the building’s architectural heritage and optimizing the legacy and character of this historic site, the hotel offers discerning guests the authentic experience of Shanghai’s romantic past. We look forward to welcoming you back in the near future!

10/10 Excelente

ning

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en octubre de 2019
Respuesta de Marketing Communications Department el 7 nov. 2019
Dear Guest, we truly appreciate your positive feedback about our hotel. Capella Shanghai team enjoyed catering to your needs as much as you have enjoyed your stay. We look forward to welcoming you back to the hotel in the near future!

10/10 Excelente

Lingling

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2019
Respuesta de Marketing Communications Department el 25 oct. 2019
Dear Guest, thank you for taking the time to share your review of our hotel. We are glad to know that you have enjoyed your stay and look forward to welcoming you back!

10/10 Excelente

yuki

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2019
Respuesta de Marketing Communications Department el 25 oct. 2019
Dear Guest, we truly appreciate your positive feedback about our hotel. Capella Shanghai team enjoyed catering to your needs as much as you have enjoyed your stay. We look forward to welcoming you back to the hotel in the near future!

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en julio de 2019
Respuesta de Marketing Communications Department el 24 jul. 2019
Dear Guest, thank you for choosing Capella Shanghai, Jian Ye Li. We are glad to know that you have enjoyed your stay and look forward to welcoming you back!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2019
Respuesta de Capella Shanghai el 13 may. 2019
Dear guest, thank you for your review and for choosing our hotel. We are glad to know that you have enjoyed your stay and look forward to welcoming you back!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en abril de 2019
Respuesta de Rebecca el 7 may. 2019
Dear Guest, thank you for your review and for choosing our hotel. We are glad to know that you have enjoyed your stay and look forward to welcoming you back!

8/10 Bueno

chia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2019
Respuesta de Rebecca el 22 abr. 2019
Dear guest, thank you for your stay feedback. We are glad to know that you have enjoyed your stay in our villa and look forward to welcoming you back!

10/10 Excelente

ning

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en abril de 2019
Respuesta de Rebecca el 17 abr. 2019
Dear guest, thank you for your stay feedback. We are glad to know that you have enjoyed your stay in our villa and look forward to welcoming you back!

10/10 Excelente

ning

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en abril de 2019
Respuesta de Rebecca el 10 abr. 2019
Dear guest, thank you for your stay feedback. We are glad to know that you have enjoyed your stay in our villa and look forward to welcoming you back!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en febrero de 2019
Respuesta de Rebecca el 2 abr. 2019
Dear guest, thank you for your stay feedback. We are glad to know that you have enjoyed your stay in our villa and look forward to welcoming you back!

10/10 Excelente

Markus

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Private villas fantastic in every last detail
The description on the site does not do it justice: it's nothing like a hotel room, bit instead a 4-storey villa. Beautiful in every last detail, from the furniture to the artwork, to fantastic attentive, but unobtrusive staff. First floor was living room / office, second floor a sitting room/tea room, third floor a fantastic bedroom, fourth a - slightly underwhelming in comparison to the rest - bathroom, but with fantastic shower amenities; and then there's a rooftop terrace. Breakfast was included and very good and a reasonable price. This is a hotel that can compete with the likes of Aman, Puli and Peninsula, on of the best in Shanghai.
Se hospedó 1 noche en febrero de 2019
Respuesta de Rebecca el 19 feb. 2019
Dear guest, thank you for your stay feedback. We are glad to know that you have enjoyed your stay in our villa and look forward to welcoming you back!

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en enero de 2019
Respuesta de Rebecca el 2 abr. 2019
Dear guest, thank you for your stay feedback. We are glad to know that you have enjoyed your stay in our villa and look forward to welcoming you back!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
amazing multi-floor townhouse in quiet area
hotel is located in a quiet neighborhood but quite close to major transportation points. the room itself is amazing. 5 floors of space.
Se hospedó 7 noches en enero de 2019
Respuesta de Rebecca el 25 ene. 2019
Dear Guest, thank you for your review and for choosing our hotel. We are glad to know that you have enjoyed your stay and look forward to welcoming you back!

10/10 Excelente

Edward

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Mr Lam
Fabulous stay here, warmly stunning interior of the villa with excellent housekeeping service, delighted with the fine eyes of details. Highly regarded overall.
Se hospedó 1 noche en enero de 2019
Respuesta de Rebecca el 23 ene. 2019
Dear Guest, thank you for your review and for choosing our hotel. We are glad to know that you have enjoyed your stay and look forward to welcoming you back!

10/10 Excelente

YUJIA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2019
Respuesta de Rebecca el 23 ene. 2019
Dear Guest, thank you for your review and for choosing our hotel. We are glad to know that you have enjoyed your stay and look forward to welcoming you back!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2019
Respuesta de Quella el 15 ene. 2019
Dear Guest, thank you for your review and for choosing our hotel. We are glad to know that you have enjoyed your stay and look forward to welcoming you back!

10/10 Excelente

Jeanne, N.Y. N.Y.

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property exceeded my expectations a did the staff. They were beyond helpful and made our stay one we will not forget.
Se hospedó 6 noches en diciembre de 2018
Respuesta de Quella el 10 ene. 2019
Dear Guest, thank you for your review and for choosing our hotel. We are glad to know that you have enjoyed your stay and look forward to welcoming you back!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful heritage hotel, courteous staff and nice breakfast place !!
Se hospedó 1 noche en diciembre de 2018
Respuesta de Quella el 25 dic. 2018
Dear Guest, thank you for your review and for choosing our hotel. We are glad to know that you have enjoyed your stay and look forward to welcoming you back!

10/10 Excelente

Lingling

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Our home at Capella
This is our second stay at Capella. Again we love it very much. Quiet, cozy, spacious, and elegant decor.
Se hospedó 4 noches en septiembre de 2018
Respuesta de Quella el 20 dic. 2018
Dear Guest, thank you for your review and for choosing our hotel. We are glad to know that you have enjoyed your stay and look forward to welcoming you back!

10/10 Excelente

Andrew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2018
Respuesta de Quella el 20 dic. 2018
Dear Guest, thank you for your review and for choosing our hotel. We are glad to know that you have enjoyed your stay and look forward to welcoming you back!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
예산이 충분하다면 반드시 가야 할 호텔. 서재엔 늘 맛있는 빵과 음료가 준비되어 있으며 미쉐린 1스타 프렌치레스토랑을 갖추고 있어 최고의 휴가가 되었다.
Se hospedó 1 noche en noviembre de 2018
Respuesta de Quella el 20 dic. 2018
Dear Guest, thank you for your review and for choosing our hotel. We are glad to know that you have enjoyed your stay and look forward to welcoming you back!

10/10 Excelente

Oi Lin Irene

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Haircrab getaway in Shanghai
Excellent service throughout though a bit slow at breakfast.
Se hospedó 3 noches en noviembre de 2018
Respuesta de Quella el 20 nov. 2018
Dear Guest, thank you for your positive comments. I am pleased that you had a good stay overall. However, we apologize for the inconveniences that you have experienced during your breakfast. Our team will make effort to speed up the service. I look forward to welcoming you back soon!

8/10 Bueno

Cliente verificado

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Overall experience was good and comfortable in a nice environment.
Se hospedó 8 noches en octubre de 2018
Respuesta de Quella el 20 nov. 2018
Dear Guest, thank you for your review and for choosing our hotel. We are glad to know that you have enjoyed your stay and look forward to welcoming you back!

10/10 Excelente

Erika

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en julio de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful
The best place if you’re looking for peace and quiet. Lounge has goodies all day. Most staff speaks English. Very comfortable stay
Se hospedó 1 noche en julio de 2018
Respuesta de Capella Shanghai Jian Ye Li el 19 jul. 2018
Dear guest, thank you for your stay feedback. We are glad to know that you have enjoyed your stay and look forward to welcoming you back!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely location
Very discreet location, and quiet. Feels like I left Shanghai for a moment. The courtyard is beautiful. Very nice restaurants adjacent to the property. The staff is very nice, and helpful. The villas are so private, it feels like home instead of a hotel. Lovely little gifts at turn down service every night. Adds a special touch to Capella. Will continue to stay here every time I visit Shanghai.
Se hospedó 2 noches en junio de 2018
Respuesta de Capella Shanghai Team el 3 jul. 2018
Dear Guest, thank you for your kind feedback. We are blessed to be located in such a central and convenient location. Were you able to explore the area during this visit? If not, we look forward to sharing the must-visit attractions as well as some hidden treasures in the area when you return again!

10/10 Excelente

Lingling

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Feel just like being home
My husband and I both grew up in the area. Each time we go visit Shanghai, we always set aside one afternoon strolling along streets in the French concession area. The leafy mulberry trees cover almost entire sky during the summer that shades away the sun and heat…. This time we decided to stay at Capella Jian Ye Li instead of other five star hotels. As soon as we walk into our villa, we immediately feel like we are at home. At Capella, you don’t get noise/traffic like you do at other hotel lobbies or in the elevator. The villa is designed so beautifully. Everything feels so tasty and elegant. And it is very spacious. We just love it, and our friends who visited us at villa all love it. We had breakfast at its restaurant. The buffet is very delicious and you can also order from the menu. Again the décor in the dining area is very elegant. We sat by the balcony window door overlooking the courtyard while we enjoyed our breakfast. For people like us who prefer quietness, cozy and comfy when traveling, Capella is the place to enjoy your visiting in Shanghai. We decided we will stay at Capella Jian Ye Li again on our next Shanghai trip.
Se hospedó 1 noche en mayo de 2018
Respuesta de Capella Shanghai Team el 3 jul. 2018
Dear Lingling, thank you for choosing to stay with us. We are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back home in the near future.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
新しい上海を体験できる、上海ならではの高級ホテル
昔フランス人が建てたタウンハウスのような住宅から改築したホテルです。花が咲き乱れ、ビバリーヒルズのセレブホテルの雰囲気が漂っています。一つのヴィラーでは、１階にリビング、2階にオーディオルーム、3階に寝室、4階にお風呂と4つのフロアでできています。さらに屋上テラスがあります。階段が大変ですが、足腰が悪くなければ、大変趣のあるホテルですので、体験してみる価値はあります。
Se hospedó 2 noches en mayo de 2018
Respuesta de Capella Shanghai Team el 3 jul. 2018
Dear Guest, thank you for your review. We are delighted to hear that your overall experience was positive. We regret that the breakfast did not meet your expectations. This critical feedback will be shared with our food and beverage department. Thank you and we look forward to welcoming back soon.