2/10 Terrible
Keri M.
9 jul. 2025
No le gustó: Limpieza
Beautiful views but the house needs work and we were left without AC during 90 degree days.
The title says it all. The house has some of the best views I’ve ever had in the Pigeon Forge/Gatlinburg area but it also had problems. We were left with no AC, in half the house, during July in 90 degree heat. They knew about the issue before we arrived and did not give us any type of warning or alternate plans. The side of the house with no AC included the master bedroom, game room, and secondary bedroom with bathroom. Sleeping was miserable. The house has peeling paint, chunks of paint/drywall missing, scuff marks, and very dirty walls and doors. Basically it needs a major cleaning and probably a complete repainting. Lots of small issues like leaky faucets and the grass was so high and never cut which made it hard to take my 20 lb dog out. We couldn’t even make it down to the observation deck because the grass was so high. We were short on linens and the ones we did have were not very clean. I did several loads of laundry to get clean towels and sheets. After finding bugs, not bed bugs, in my kids slept on top of the provided linens with blankets we bought.There is more that I could add but the character limit is keeping me from adding more. Be warned that this place is not as great as it seems. Now I will say after much complaining, they did refund me 400. Considering the cleaning fee was more than that I wasn’t exactly happy with the amount but what do you do?! We made the best of the rest of our vacation but the house was an absolute nightmare.
Keri M.
Se hospedó 6 noches en junio de 2025