2/10 Terrible
Carolyn B.
6 jul. 2025
BUG BITES FROM THE COUCH
First, the place is absolutely filthy. The floor is absolutely covered in dirt. (Response from them: “that’s not true our housekeepers are great”). The shower’s pipes are incorrectly installed and the hot side is cold. I messaged and got an initial response, but when I asked why it wasn’t in the listing I got no response (Response from them: “it didn’t seem important enough to respond to”). There was a hole in the ceiling just covered up with tape (Response from them: “we know”). Lovely to hear but why didn’t I? My friend slept on the pull out couch, which was a part of the original listing but removed without communication, and woke up covered in bug bites. They refused a refund and said we shouldn’t have been on the pullout anyway since “it wasn’t in the listing”. Whether you use the pullout or not, there are bugs in the couch. Mary and Jess are just awful and I would never recommend staying at any of their properties.
Carolyn B.
Se hospedó 3 noches en junio de 2025