Dear Ruben,Its a pleasure to read that loved the hotel, and also to know that the staff was very friendly.We are always striving to give our guests the highest quality services, making each moment unforgettably amazing during their time here at our hotel, however we will strive to improve in the areas you mentioned above.Kind Regards,Melissa BurrellGuest Relations Agent.

Hello Gustavo,Thank you for your feedback.We sincerely apologies for the concerns noted at this time because it certainly does not reflect the commitment and the quality that we have exhibited for many years. All your observations have been forwarded to the Management of the resort as the guests’ satisfaction is our priority and rest assured, we will be constantly striving for excellence in our services.May I use this opportunity to thank you again for choosing Bahia Principe Hotels & Resorts to be your holiday destination in the Caribbean.Warmest Regards,Melissa Burrell

Dear Guest,On behalf of all the Management and Team members at the Bahia Principe Grand Jamaica, we appreciate you taking time to share your rating of your stay with us, and we will do our best to reinforce in our overall services.May I use this opportunity to thank you again for choosing Bahia Principe Grand Jamaica to be your holiday destination in the Caribbean.We hope you come again to enjoy our new services.Kind Regards,Kimberly Watson

Hello Cruz,We appreciate your feedback.For the point that you have mentioned, we have sent the information to the departments involved to apply the necessary actions that guarantee the quality of our services.Thanks again for your choice and we hope you give us the opportunity to host you in the near future.Kind Regards,Melissa Burrell

Dear Guest,Thank you for your rating. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Luxury Runaway Bay.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel.Warmest Regards,Kimberly Watson

Hello Valerie,Thank you for taking the time out to share your comments with us.For the points that you have mentioned, we have sent the information to the departments involved to apply the necessary actions that guarantee the quality of our services.Thanks again for your choice and we hope you give us the opportunity to host you in the near future.Kind Regards,Melissa Burrell.Online Reputation Coordinator.

Hello Jackelyn,Thank you for your comments.May I use this opportunity to thank you again for choosing Bahia Principe Hotels & Resorts to be your holiday destination in the Caribbean.Kind Regards,Melissa Burrell

Hello Gilberto,Thank you for your comments. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Luxury Runaway Bay.We are always striving to give our guests the highest quality services, making each moment unforgettably amazing during their time here at our hotel. Warmest Regards,Melissa BurrellGuest Relations Executive.

Dear Maria,Thank you for your comment.It is a Pleasure to read that you had an enjoyable time with us. May I use this opportunity to thank you again for choosing Bahia Principe Jamaica Resort, to be your holiday destination in the Caribbean.Warmest Regards,Melissa Burrell

Dear Guest,On behalf of all the Management and Team members at the Bahia Principe Luxury Runaway Bay, we appreciate you taking time to express your comments about your stay with us and we will do our best to reinforce in our overall services. We sincerely apologize for any disappointments faced during your time with us in paradise.May I use this opportunity to thank you again for choosing Bahia Principe Luxury Runaway Bay to be your holiday destination in the Caribbean.We hope you come again to enjoy our new services.Kind Regards,Kimberly Watson

Dear Guest,On behalf of all the Management and Team members at the Bahia Principe Luxury Runaway Bay, we appreciate you taking time to share your rating of your stay with us, and we will do our best to reinforce in our overall services.May I use this opportunity to thank you again for choosing Bahia Principe Luxury Runaway Bay to be your holiday destination in the Caribbean.We hope you come again to enjoy our new services.Kind Regards,Kimberly Watson

Dear Ms. Andrea,Thank you for your feedback.It is indeed a pleasure to read that the property, food, and staff was amazing.We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island.Warmest Regards,Melissa BurrellGuest Relations Agent.

Dear Clifton Eugene,Thank you for your comment and for enjoying your stay at the resort.May I use this opportunity to thank you again for choosing Bahia Principe Hotels & Resorts to be your holiday destination in the Caribbean.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Ms. Jennifer,First of all I would like to thank you for your feedback regarding your recent stay at our hotel resort. Please accept our sincerest apologies for the concerns noted in your comments. For the points that you have mentioned, we have sent the information to the departments involved to apply the necessary actions that guarantee the quality of our services.Once again, thank you for choosing us for your ultimate vacation and we look forward to hosting you again in the future to enjoy our improve offerings.Kind Regards,Melissa BurrellGuest Relations Agent

Dear Johnson,Thank you for your feedback.Please rest assured that we will do our best to improve in the area mentioned.Once again, thank you for choosing us for your ultimate vacation.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Ms. Tiffany,Thank you for your feedback and we will do our best to improve in the area mentioned.We are pleased to read that other than that you had a beautiful stay.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Greg,Thank you for your comments.Please rest assured that your feedback has been forwarded to the head of the relevant departments, so they can take the necessary corrective and preventive actions.We hope you come again to enjoy our new services.Kind RegardsMelissa BurrellGuest Relations Agent

Dear Shelley,Thank you for your comments.It is a pleasure to read that you enjoyed our property, pools and staff.Please accept our apologies for the concerns noted and rest assured that we will improve in the areas you mentioned.May I use this opportunity to thank you again for choosing Bahia Principe Hotels & Resorts to be your holiday destination in the Caribbean.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Chris,Thank you for your feedback.It is indeed a pleasure to read that your overall experience was really good. Also, thank you for recommending us.We are pleased to know that the issue booking Don Pablo was resolved.We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island.Kind Regards,Melissa BurrellGuest Relations Agent

Dear liz Marie,Thank you for your feedback.We are delighted to know that you love our resort. Once again, that you for choosing us for your ultimate vacation.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Mr. Jerome,We are thrilled to read that you enjoyed the exceptional services delivered by our staff.Once again, we thank you for choosing us for your ultimate vacation.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Shalynn,Thank you for your ratings.We are always striving to give our guests the highest quality service so that they can stay absolutely content with their vacation at our hotel.Warmest Regards,Melissa BurrellGuest Relations Agent.

Dear Lucky,Thank you for your ratings.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel. Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Mr. Eric Jordan,Thank you for your comments.We are thrilled to read that you had a lovely stay with us.Once again, thank you for choosing us for your ultimate vacation.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Vernon,Thank you for your feedback and the recognition of our team members Holly, Kenard, Clive and Carlyle for being of great service to you during your vacation.We are always striving to give our guests the highest quality service so that they can stay absolutely content with their vacation at our hotel.Sending you our Warmest Regards,Melissa BurrellGuest Relations Department.

Dear Ms. Maria,Thank you for your feedback.It is a pleasure to read you had a good time with us. We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Erica Denice Lewis,Thank you for your comments.We are pleased to read that your stay was amazing.Once again, thank you for choosing us for you ultimate vacation. Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Nicolee,Thank you for your comments.We are delighted to know that you enjoyed our offerings.Once again, thank you for choosing us for your ultimate vacation.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Sabita,Thank you for your feedback. Please accept our sincerest apologies for the noted concerns. We ask that you contact the hotel directly for further assistance.Kind Regards,Melissa BurrellGuest Relations Agent

Dear Matayla W,We are delighted to read that you had the best experience at the resort.Your kind words have been shared with the team, they were happy to know they continue to create memorable experiences with our valued guests.We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island.Kind Regards,Melissa BurrellGuest Relations Agent

Dear Maria F,Thank you for sharing your positive ratings.We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Michael,Thank you for sharing your feedback.For the point that you have mentioned, we have sent the information to the departments involved to apply the necessary actions that guarantee the quality of our services.Once again, thank you for choosing us for your ultimate vacation.Kind Regards,Melissa BurrellGuest Relations Agent

Dear Ms. Monica,Thank you for your feedback. Please accept our sincerest apologies for the noted concerns. We ask that you contact the hotel directly for further assistance.Kind Regards,Melissa BurrellGuest Relations Agent

Dear Jonathan & Lenia Q,Thank you for your feedback.We are thrilled to read that you love the property, the services provided by the staff and also to know everything was perfect. Please rest assured that we will improve in the areas mentioned.We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island.Kind Regards,Melissa BurrellGuest Relations Agent

Dear Dionne,It is indeed a pleasure to know that the accommodation was satisfactory.Regarding your noted concern, we have forwarded your feedback to the Management of the resort as the guest’s satisfaction is our priority and rest assured we will be constantly striving to the excellence in our services.Once again, thank you for choosing us for your ultimate vacation.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Ms. Melissa Kay,We appreciate you taking the timeout to share your feedback with us.It is a pleasure to know the staff were extremely friendly, helpful and also that the Brazilian steakhouse was very good. Please accept our apologies for the concerns noted. For the points that you have mentioned, we have sent the information to the departments involved to apply the necessary actions that guarantee the quality of our services.Thank you for your choice and we hope you give us the opportunity to host you in the future to enjoy our new and improve offerings.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Guest,Thank you for your comments. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Luxury Runaway Bay.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel.Warmest Regards,Kimberly Watson

Dear Ms. Dianna,Thank you for your ratings.Please accept our apologies for any inconveniences you may have encountered during your stay with us.We hope to have the opportunity to change your perception in the future as we believe you will enjoy our new services.Warmest Regards,Melissa BurrellGuest Relations Agent.

Dear Sharon,We appreciate your ratings regarding your recent stay at the resort.We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Ms. Sharon Marie,We apologize for the mentioned concerns noted.Please let us express how surprised we are to read your comments. We are not aware of any situation reported by you while in-house.Nevertheless, we would like to assure you that your concerns have been taken very seriously and corrective measures have been made where necessary.The Management and staff extend our sincerest apologies for any inconvenience experienced as a result of the situation brought to our attention.Kind Regards,Melissa BurrellGuest Relations Agent

Dear Tinita Denise,We are delighted to read that guest services and the entertainment was wonderful.We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Sasha AnnMarie,We appreciate your ratings. Please accept our sincerest apologies for any inconveniences cause during your stay with us. May I use this opportunity to thank you again for choosing Bahia Principe Hotels & Resorts to be your holiday destination in the Caribbean.We hope you come again to enjoy our new and improve services.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Ms. Paula,It is a pleasure to know that you enjoyed our friendly staff, nice rooms & entertainment.Once again, thank you for choosing us for your ultimate vacation.Kind Regards,Melissa BurrellGuest Relations Agent

Dear Ms. Lashawnna,Thank you for your feedback. We are delighted to read that you love everything about the resort.May I use this opportunity to thank you again for choosing Bahia Principe Hotels & Resorts to be your holiday destination in the Caribbean.Kind Regards,Melissa BurrellGuest Relations Agent

Dear Arnoldo,Thank you for taking the timeout to share your feedback with us.Please accept our sincerest apologies for the concerns noted.All your observations have been forwarded to the General Management of the resort as the guests satisfaction is our priority and rest assured we will be constantly striving to the excellence in our services.Once again, thank you for choosing us for your ultimate vacation.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Kimberly,Thank you for your comments. It is a pleasure to read that you love the resort, cleaning, and food. Please accept our apologies for the issue, we are pleased to know that you received a new room.We are always striving to give our guests the highest quality service so that they can stay absolutely content with their vacation at our hotel.Kind Regards,Melissa BurrellGuest Relation Agent

Dear Guest,Thank you for your rating. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Grand Jamaica.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel.Warmest Regards,Kimberly Watson

Dear Michel,We appreciate your feedback.We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny islandWarmest Regards,Melissa BurrellGuest Relations Agent.