This apartment was deeply disappointing and fell far below reasonable expectations. It is a tired, minimally updated 1970s walk‑up that backs directly onto Camelback Road, and its only real advantage is the convenient location.When we arrived, the internet did not work at all. We called and texted three different phone numbers; one was text‑only and replied that messages were not monitored, another went to voicemail, and the sales office told us they couldn’t help and we could leave if we were unhappy. About 45 minutes later we finally got a call saying the modem was defective and had been replaced, but the network name and password had been changed, which created completely avoidable confusion.Additional issues in the unit included:A shower head that would not stop dripping.Threadbare sheets in the second bedroom that clearly needed replacing.Damage at the bottom of the primary bedroom door that looked like it had been chewed or scratched by a rodent.The strike plate for the deadbolt had been removed, leaving the lock largely ineffective and raising real security concerns.Décor that felt haphazard and cheaply done, more like a worn college dorm than a vacation rental.Given these problems with maintenance, cleanliness, and security, I would strongly recommend booking elsewhere. This unit does not meet a reasonable standard for a vacation rental.