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Opiniones sobre Courtyard Scottsdale Salt River

3.5 out of 5
Courtyard Scottsdale Salt River
5201 N Pima Road, Scottsdale, AZ

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 566 de 779 opiniones" "
Evaluación: 8 - Bueno. 168 de 779 opiniones" "
Evaluación: 6 - Aceptable. 31 de 779 opiniones" "
Evaluación: 4 - Mediocre. 9 de 779 opiniones" "
Evaluación: 2 - Terrible. 5 de 779 opiniones" "

9,6/10

Limpieza

9,6/10

Personal y atención

9,2/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Victor

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 7 noches en diciembre de 2023
Respuesta de Marshauna el 16 ene. 2024
Dear Victor, Thank you for taking the time to fill out a survey in regard to your recent stay with us. Thank you for staying at the Residence Inn Scottsdale Courtyard and we hope you choose to create more memories with us whenever your travels bring you back to Scottsdale.

10/10 Excelente

Carlos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Estefania el 28 ene. 2024
Thank you so much for the positive feedback! We're delighted to hear you had a great experience. If there's anything more you'd like to share or if there's anything we can do to make your next stay even better, please let us know. We can't wait to welcome you back with more smiles and excellent service!

10/10 Excelente

IRMA BEATRIZ

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2023
Respuesta de Eric Valenzuela el 17 jul. 2023
Thank you for your "10" out of 10 rating, we hope to see you in the future.

10/10 Excelente

Sofia

Se hospedó 2 noches en mayo de 2023
Respuesta de Eric Valenzuela el 4 jul. 2023
We appreciate the "5" out of 5 rating, we hope to have you back soon.

2/10 Terrible

Pedro

No me respetaron la reserva
No me respetaron la reserva y me mandaron a un hotel casino.
Se hospedó 1 noche en mayo de 2023
Respuesta de Eric Valenzuela el 13 may. 2023
We apologize for the relocation of your reservation. We hope to see you back in the future if you are ever back in the area.

10/10 Excelente

Maribel

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
En si toda la instalación!
Se hospedó 2 noches en abril de 2023
Respuesta de Eric Valenzuela el 10 abr. 2023
Muchos Gracias, Esperamos volver a verte pronto

10/10 Excelente

EDMUNDO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
SE DESCANSA BIEN Y UNA MUY BUENA UBICACION.
Esperábamos un buen nivel de limpieza y nuestras expectativas fueron superadas. La comodidad de la habitación fue muy buena. Respecto al ruido por estar a un lado del freeway creo que es bastante moderado aunque si se alcanzan a escuchar voces de las habitaciones contiguas .
Se hospedó 1 noche en febrero de 2022
Respuesta de Eric Valenzuela el 9 feb. 2022
Hello Edmundo, Thank you for your rating of "10" out of 10 and we are happy that you were comfortable during your stay. Thank you for your kind words and we hope to see you back soon!

10/10 Excelente

Beatriz Herme

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wonderful hotel
All is positive, wonderful stay, can't ask for more, fulfilled all my expectations. Would go back for sure next year

8/10 Bueno

Lourdes, Cd. Juarez

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Desayuno
Muy bien, solo hace falta desayuno incluido.

10/10 Excelente

j.p., hermosillo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel excelentes condiciones
Hotel cerca de acceso autopistas, a unos minutos de Fashion Square, Walmart, zona muy tranquila, habitaciones limpias, muy cómodas, modernas , buena señal internet, personal amable.

10/10 Excelente

lia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice property
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Edward, Burlington

Se hospedó 3 noches en abril de 2024

10/10 Excelente

Patricia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I have stayed here a couple of times. They have events going on every day. Everyone is very friendly and nice.
Se hospedó 5 noches en abril de 2024
Respuesta de Estefania Trautmann el 27 abr. 2024
We're thrilled to welcome you back to our hotel! It's fantastic to hear that you've enjoyed your stays with us and have noticed our events calendar. Our team works hard to create a welcoming and friendly atmosphere for all our guests. Thank you for your kind words, and we can't wait to host you again for another wonderful experience!

10/10 Excelente

Yadira

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Estefania Trautmann el 27 abr. 2024
We're delighted to hear that you found our hotel amazing and convenient! Your satisfaction is our top priority, and we're thrilled that we could provide you with a fantastic experience. If there's anything specific that made your stay exceptional or any areas where we can improve further, we'd love to hear your feedback. Thank you for choosing to stay with us, and we hope to welcome you back for another amazing experience soon!

10/10 Excelente

Kara

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved our stay at this Courtyard Marriott. It was close to great restaurants and indoor skydiving, and had ample parking. The rooms were very luxurious. The hotel restaurant had delicious food. We also enjoyed going into the hot tub during a light sprinkle of rain. It was beautiful. We had a great experience during our stay, thank you!
Respuesta de Estefania Trautmann el 27 abr. 2024
We're absolutely thrilled to hear about your fantastic stay with us! It sounds like you had an amazing time exploring the nearby attractions and indulging in the luxurious amenities of our hotel. The fact that you enjoyed the delicious food at our restaurant and had a magical moment in the hot tub during the rain puts a big smile on our faces! Thank you for sharing your experience with us, and we can't wait to welcome you back for more unforgettable moments!

10/10 Excelente

Mark

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was super friendly and helpful! Loved that pool was heated so we could swim in Mid March. Beautiful property at an excellent location. We will be back! Also prices very reasonable.
Se hospedó 7 noches en marzo de 2024
Respuesta de Estefania Trautmann el 27 abr. 2024
We're thrilled to hear that you had such a wonderful experience with us at Courtyard by Marriott Scottsdale Salt River! It's fantastic to know that our staff's friendliness and helpfulness made a positive impression on you. We're delighted that you enjoyed our heated pool and found our property beautiful. We can't wait to welcome you back for another memorable stay. Until then, safe travels!

6/10 Aceptable

Cara

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Estefania Trautmann el 27 abr. 2024
Thank you for choosing to stay with us at Courtyard by Marriott Scottsdale Salt River. We appreciate your feedback and hope to have the opportunity to exceed your expectations on your next visit. If there's anything specific we can do to improve your experience, please feel free to reach out. We value your input and look forward to welcoming you back soon!

10/10 Excelente

Ihab

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Outstanding customer service
Se hospedó 2 noches en marzo de 2024
Respuesta de Estefania Trautmann el 27 abr. 2024
Thank you for your kind words! We're thrilled to hear that you received outstanding customer service during your stay with us. Providing exceptional service is our top priority, and we're delighted that our team was able to make your experience memorable. We look forward to welcoming you back for another wonderful stay at Courtyard by Marriott Scottsdale Salt River!

6/10 Aceptable

Tammy

Viajó con su pareja
Le gustó: Personal y atención
This was just an average hotel. Not worth the price. The ice machine didn’t work. The fire pit on this hotel side was out of order had to go to other hotel next door for fire pit seating. The Mexican restaurant was not good, they put Italian cheese on tacos and the chicken in the quesadilla had a bad taste. Definitely not fresh food. The Bistro was great, the service was spot on And the food tasted good. The tv was blocked by 3 inches from one side of the bed due to the closet furniture (the room set up made no sense). This hotel was definitely not worth $250 per night. Disappointed.
Se hospedó 2 noches en febrero de 2024
Respuesta de Estefania Trautmann el 2 mar. 2024
Thank you for sharing your experience with us. While we're delighted to hear about the positive comments regarding our staff service, we're disappointed to learn that your overall experience fell below our standard. Your feedback is so valuable to us, and we will use it to improve and ensure a more enjoyable stay for our guests in the future. We hope to have the opportunity to welcome you back and provide you with a more memorable experience during your next visit to the area.

10/10 Excelente

Elizabeth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Estefania Trautmann el 20 feb. 2024
Thank you for the glowing 5-star rating! We're thrilled to hear you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic visit in the future!

10/10 Excelente

Stephen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Ann - GM el 13 feb. 2024
Thank you for choosing our hotels while visiting Scottsdale! We are thrilled to see your rating of 5/5! So glad you had a great experience with us! See you next time!

10/10 Excelente

ANGELA

Excellent
Se hospedó 4 noches en febrero de 2024
Respuesta de Ann C. - GM el 23 feb. 2024
Thank you for taking the time to leave us your feedback! We appreciate your comment and are thrilled that you enjoyed your time with us. We hope to see you again soon.

10/10 Excelente

Neil

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, quiet, nicely decorated, very comfortable.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ann - GM el 13 feb. 2024
We love seeing 5/5 ratings and thank you so much for sharing yours here on Expedia! We ae glad that you had a comfortable, clean and quiet experience while staying with us. We look forward to welcoming you back the next time your travels bring you back to Scottsdale!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Estefania T. el 2 feb. 2024
Thank you for the perfect 10/10 rating! We're thrilled to know you had an excellent experience. If there's anything specific you loved about your stay or any suggestions you have for improvement, feel free to share. We look forward to hosting you again for another fantastic stay!

10/10 Excelente

JOYCE, Cincinnati

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Courtyard Marriott was a nice place to stay!
Se hospedó 5 noches en enero de 2024

8/10 Bueno

Michelle

Se hospedó 2 noches en enero de 2024
Respuesta de Tyler - AGM el 24 ene. 2024
Thank you for staying with us! We look forward to welcoming you again when your travels bring you back to Scottsdale.

10/10 Excelente

Jeff

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Gem in the desert!
This newer Marriott is a welcome addition to the Scottsdale area. Conveniently located, we thoroughly enjoyed our 2-night stay. Rooms were immaculate-great amenities and a wonderful on-site bar/restaurant serving lovely breakfast and coffee options....and most importantly, the staff was warm and very accommodating. This will be our new go-to hotel when passing through town from now on!
Se hospedó 1 noche en enero de 2024
Respuesta de Marshauna el 17 ene. 2024
Thank you so much for your great review of our property! We are happy you enjoyed your stay with us and hope to see you again in the future!

10/10 Excelente

Mehmet

Se hospedó 1 noche en enero de 2024
Respuesta de Marshauna - AGM el 17 ene. 2024
Hello! Thank you for your 5 out of 5 rating for your recent stay with us! We hope to find you here again when your travels bring you back to the Scottsdale area!

10/10 Excelente

reham

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a great and comfortable
Se hospedó 2 noches en enero de 2024
Respuesta de Marshauna el 16 ene. 2024
Hello - It’s fabulous to hear how much you loved your stay with us! Along with my team, I am grateful to have earned your “excellent” rating for our hotel. Thank you again for taking the time to leave a lovely rating. We look forward to having you as our guest in the future!

10/10 Excelente

Adam

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Marshauna el 16 ene. 2024
Hello - It’s fabulous to hear how much you loved your stay with us! Along with my team, I am grateful to have earned your “excellent” rating for our hotel. Thank you again for taking the time to leave a lovely rating. We look forward to having you as our guest in the future!

10/10 Excelente

Jada

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice getaway.
Conveniently located off the highway, yet very low noise level. All of the staff greeted us with a smile and were very welcoming. The food was amazing.
Se hospedó 3 noches en enero de 2024
Respuesta de Marshauna el 16 ene. 2024
Hello - It’s fabulous to hear how much you loved your stay with us! Along with my team, I am grateful to have earned your “excellent” rating for our hotel. Thank you again for taking the time to leave a lovely rating. We look forward to having you as our guest in the future!

10/10 Excelente

Barney

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Enjoyed stay at courtyard salt river. Convenient shuttle for close destinations. Staff was considerate and very helpful
Se hospedó 2 noches en diciembre de 2023
Respuesta de Marshauna el 16 ene. 2024
Dear Barney, Thank you for taking the time to fill out a survey in regard to your recent stay with us. Thank you for staying at the Residence Inn Scottsdale Courtyard and we hope you choose to create more memories with us whenever your travels bring you back to Scottsdale.

10/10 Excelente

Barney

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We enjoyed our stay at courtyard salt river. Staff was great food was excellent shuttle was perfect for nearby excursions
Se hospedó 2 noches en enero de 2024
Respuesta de Marshauna - Management el 16 ene. 2024
Dear Barney, Thank you for taking the time to fill out a survey in regard to your recent stay with us. Thank you for staying at the Residence Inn Scottsdale Courtyard and we hope you choose to create more memories with us whenever your travels bring you back to Scottsdale.

4/10 Mediocre

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The air conditioner was very loud and kept me awake most of the night. At about 1:30 am, I did inquire at the front desk and they said they can put in a ticket with maintenance. Then, at 8:30 am the maid knocked on the door until I answered the door, and asked when I was going to leave.
Se hospedó 1 noche en enero de 2024
Respuesta de Marshauna el 16 ene. 2024
Hello, I would like to apologize for the incidents during your stay, we are always looking to make sure our guests are as comfortable as possible. If you would like to speak further about your stay please reach out.

10/10 Excelente

Julie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Neat tidy friendly employees
Se hospedó 2 noches en diciembre de 2023
Respuesta de Eric Valenzuela el 5 ene. 2024
Thank you Julie for your great review, I appreciate the feedback. We hope to see you again in the future!

10/10 Excelente

Chris

Se hospedó 1 noche en diciembre de 2023
Respuesta de Eric Valenzuela el 5 ene. 2024
Thank you for the 5 out of 5 ranking, we hope to see you again!

10/10 Excelente

William, Palo Alto

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Eric Valenzuela el 26 dic. 2023
Thank you for your rating, we hope you come back soon.

10/10 Excelente

BREANNE

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel and pool with restaurants and a Starbucks that makes it easy to rest and relax. Location is very nice, loved Scottsdale.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Eric Valenzuela el 26 dic. 2023
Thank you for staying with us and we are thankful for your review! We hope to see you again in the future.

10/10 Excelente

Carrie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved this hotel! From first checking in (and receiving a complimentary upgrade), to a perfect room (clean, new, great shower, new TV, new beds with extra comfy pillow top foam on request, and more), to a delicious on site restaurant with the most delightful server, Joey, who helped me with dinner and chatting every night. The grounds were beautiful, including fire pits, a heated pool (I didn't partake, but saw many others enjoying it). There was even a complimentary movie being shown outside on my first night. Everyone and everything was absolutely wonderful. It ever back in the area this is where I'll stay! 😍
Se hospedó 3 noches en diciembre de 2023
Respuesta de Eric Valenuzela el 26 dic. 2023
Thank you so much for your great review of our property! We are happy you enjoyed your stay with us and hope to see you again in the future!

10/10 Excelente

Nadia

Se hospedó 2 noches en diciembre de 2023
Respuesta de Marshauna el 16 ene. 2024
Hello - It’s fabulous to hear how much you loved your stay with us! Along with my team, I am grateful to have earned your “excellent” rating for our hotel. Thank you again for taking the time to leave a lovely rating. We look forward to having you as our guest in the future!

10/10 Excelente

Caitlin

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My partner and I have stayed here twice and loved it. The staff is amazing and the location and hotel itself is awesome.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Eric Valenzuela el 5 dic. 2023
Hello Caitlin,Thank you for your 5 out of 5 review, we are happy to see that you have enjoyed your stay here twice. We are happy to have you with us and hope to see you soon!

10/10 Excelente

sue

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and comfortable beds. Very spacious!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Marshauna el 30 nov. 2023
Thank you for choosing the Salt River Courtyard as your choice of stay! Thank you for your valuable feedback! We hope to see you again with your travels bring you back to the Scottsdale area! Until then, safe travels and happy holidays!

10/10 Excelente

Randy

Se hospedó 2 noches en noviembre de 2023
Respuesta de Eric Valenzuela el 26 dic. 2023
Thank you for the response, we hope to see you again!

10/10 Excelente

jaime

Se hospedó 2 noches en septiembre de 2023
Respuesta de Eric Valenzuela el 23 nov. 2023
Thank you for your "5" out of 5 rating, we hope to see you back soon!

8/10 Bueno

Rene

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property is wonderful. It’s in a business area so you’ll have to drive for food and shopping. The staff is 5 stars all the way. My only complaint breakfast. No complimentary breakfast!!!! Yes there’s a Starbucks and there is a “dining” center where they have a limited menu to order from. But just because you can doesn’t mean you should…$15 for tomato soup, really!? The in-room coffee and coffee maker is terrible so don’t bother with that. If you just need a place to rest your head in Scottsdale, this is your spot. Comfortable beds, wonderful HOT shower water pressure and a nice hot tub/pool to relax in, all wrapped up with excellent service by a caring staff.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Eric Valenzuela el 6 nov. 2023
Hello Rene, Thank you for your valuable feedback, we appreciate your response as we love to hear what our guests thought of their experience. Courtyards look to offer a restaurant and Starbucks as part of an elevated experience. We hope you re-consider us in the future, thank you.

10/10 Excelente

Linda

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Eric Valenzuela el 23 oct. 2023
Hello Linda,Thank you for your "10" out of 10 rating, we appreciate you taking the time to rate our property. WE hope to see you again in the future, thank you again!

10/10 Excelente

Patricia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Toilets are to low for seniors. Hotel and staff was very nice. Great location.
Se hospedó 3 noches en octubre de 2023
Respuesta de Eric Valenzuela el 18 oct. 2023
Hello!Thank you for your 5 out of 5 rating, we thank you for choosing our property for your stay. We sure do have options for higher toilets, please feel free to ask our stay about those options.

10/10 Excelente

Lillian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We had an amazing few days here, I special shout out to Beth serving us a great breakfast each morning with a great smile. The friendly bar man and AJ and Tom who drove us downtown every day loved chatting with them and there great suggestions on places to go. The receptionist where lovely. The cleaning lady went over and above to make our room stay spotless clean and not forgetting the chief lovely food. We look forward to returning
Se hospedó 6 noches en octubre de 2023
Respuesta de Estefania Trautmann el 14 oct. 2023
Thank you for your glowing review! We're thrilled to hear that you had an amazing stay with us. It's wonderful to know that Beth, AJ, and Tom contributed to your memorable experience. Our dedicated front desk and housekeeping staff always goes the extra mile, and we're delighted you appreciated their efforts. We can't wait to welcome you back for another fantastic stay. If you ever need assistance with your future plans, please don't hesitate to get in touch.

10/10 Excelente

Irrita

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Every one was so nice and pleasant.
Se hospedó 2 noches en octubre de 2023
Respuesta de Eric Valenzuela el 11 oct. 2023
Hello, Thank you for your kind words and rating of "5" of 5, we hope to have you back soon!

10/10 Excelente

Stephen

Se hospedó 1 noche en octubre de 2023
Respuesta de Eric Valenzuela el 6 nov. 2023
We appreciate your 5 out of 5 rating. We hope to see you soon.