Dear Carla, Thank you for taking the time to rate your experience with us, and we appreciate your feedback. We regret to learn that your stay was not entirely satisfactory, as reflected in the 3/5 rating.Your insights are valuable to us as we continually strive to improve our services. If there are specific aspects of your stay that did not meet your expectations, we would greatly appreciate any additional details or feedback you can provide.We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience. If there are specific preferences or expectations you would like us to consider for your next visit, please feel free to let us know.Thank you again for your feedback, and we look forward to the possibility of hosting you again.Best regards,

Dear Julio Cesar, Thank you sincerely for rating your experience a perfect 5/5. Your satisfaction is our greatest reward, and we are thrilled that your stay lived up to your expectations.If there are specific aspects you particularly enjoyed during your stay, we would love to hear more about them. We are always eager to receive feedback from our guests as we continually strive to make their experience even more enjoyable.We look forward to the pleasure of welcoming you back on your next visit, and we appreciate the trust you've placed in us.Best regards,

Estimado Luis Fernando, Agradecemos sinceramente su comentario positivo y la calificación máxima que nos ha otorgado. Nos complace saber que la ubicación del hotel, prácticamente dentro del aeropuerto, fue de gran conveniencia para usted y que tuvo una experiencia excelente.Su satisfacción es nuestra principal prioridad, y es alentador recibir comentarios tan positivos. Si tiene más detalles específicos que le gustaría compartir sobre lo que hizo que su estancia fuera excelente, o si hay algo más en lo que podamos mejorar, no dude en informarnos.Esperamos tener el placer de darle la bienvenida nuevamente en el futuro y proporcionarle otra experiencia positiva.Saludos cordiales,

Dear Paul, Thank you for taking the time to rate your experience with us. We appreciate your positive feedback reflected in the 8/10 rating. Your satisfaction is important to us.If there are specific areas where we can further improve and earn a higher rating in the future, please feel free to share your insights. Your feedback is valuable as we continuously strive to enhance our services.We look forward to the opportunity of welcoming you back and providing an even better experience.Best regards,