Overall we were happy with our stay here, other than the items I mention at the end of this review. The rooms were comfortable, and the kitchen was very well appointed for a vacation rental. Linens were clean and fresh, and there were some decent spices and essentials in the kitchen.
The house is a bit chopped up, and funky. There really is only 1 bedroom with an attached bathroom, which is on the ground floor. The other bedroom downstairs and the upstairs two bedrooms all use the bathroom upstairs. It’s odd, but fine for 3 or 4 days.
We booked our stay for Christmas, and we paid a high premium for doing so. So I was truly disappointed to find a dirty green hot tub that had not been cleaned or changed in a long time. You can tell this is a running issue as they have signs in the house saying “Absolutely no refunds for problems with the hot tub”. I asked the property manager to address the hot tub and they said they would send someone over to clean it that day, and change out the water after we leave. Well the hot tub stayed nasty green during our entire stay, and we dared not enter it once. This happens to all hot tubs that are ignored. But more annoying was the numerous texts I received saying how much anything but a 5 star review meant I had an awful stay. Also, annoying was they they said they would offer me some kind of credit for the hot tub but never did. I messaged them recently asking about it and they said oh I’m sorry we had a problem, we’ll get that taken care of today. Days later still no credit.
It’s all fine, we don’t really care about a credit, but we do care about things being misrepresented. And we got a little of they with this stay. I just think the Managmement company in charge of this rental is overwhelmed so details on a nice house like this one can get missed during the busy season. So 4 stars it is.