Dear Valued Guest,Thank you for taking the time to share your experience at PUBLIC Hotel! We are thrilled to receive your outstanding 5/5 rating and to know that your stay with us was truly enjoyable.It's always our goal to provide each guest with a memorable and comfortable experience, and we are delighted that we were able to meet your expectations. Your compliments regarding our facilities and services are greatly appreciated by our entire team.At PUBLIC Hotel, we continuously strive to create an environment where guests feel welcomed and well taken care of. Your feedback serves as a source of inspiration for us to maintain and improve upon the high standards we've set for ourselves.We look forward to the opportunity to welcome you back to PUBLIC Hotel in the future for another exceptional stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,Eden JamesPUBLIC Service

Dear Tania Alejandra, We apologize that the All Access Fees was not clear at time of booking. This is mentioned at time of booking 40.16 "Access to the Private Guest Lounge, complimentary Wellness Classes, 24-hour gym access, Peloton Bikes, guaranteed access to all restaurants, bars, and nightlife" We will ensure this is clear with Expedia. We hope t making it better the next time around.

Raul, thank you for taking the time to rate us, please let us know where we can improve our service. Your feedback is a valuable source to improve our service and deliver an outstanding experience.

Jose, Thank you for taking the time to share your experience and for the fantastic 5/5 review! We're delighted to hear that you found PUBLIC to be an excellent hotel. Your positive feedback is truly appreciated, and we're thrilled to have met your expectations.If there's anything specific you loved about your stay or any suggestions you have for us, please feel free to share. We look forward to the pleasure of welcoming you back to PUBLIC for another excellent experience.Thank you for choosing us!Best regards,PUBLIC Management Team

¡Gracias por tomarte el tiempo de compartir tu maravillosa reseña con nosotros! Estamos encantados de saber que te encantó tu estancia en PUBLIC, que lo encontraste super lindo y relajante, y que disfrutaste de una buena ubicación.Tu feedback positivo es muy apreciado, y nos alegra haber contribuido a tu satisfacción. Si hay algo específico que destacó para ti o alguna sugerencia que quieras compartir, no dudes en hacerlo. Esperamos con entusiasmo la oportunidad de recibirte nuevamente para otra experiencia excepcional.¡Gracias por elegir PUBLIC!Saludos cordiales,El equipo de gestión de PUBLIC

Dear Ana,Thank you so much for your glowing 5/5 review! We're thrilled to hear that your stay at PUBLIC exceeded expectations.Your kind words mean the world to us, and we'll be sure to share them with our team. It's fantastic to know that our accommodations and services made your visit memorable.We appreciate your feedback and look forward to hosting you again soon. Safe travels!Warm regards,Eden JamesPUBLIC Team

Dear Alejandra Troyce,Thank you for staying with us at Public Hotel. We are happy to hear that you enjoyed our restaurants, bars and your room! We look forward to your next stay with us!

Thank you for taking the time to review us! We're glad you enjoyed your stay!

gracias por la reseña! ¡Esperamos volver a verte pronto!

Buenas tardes, Adrian. Lamentamos saber acerca de su reciente estadía con nosotros. Me encantaría tener la oportunidad de discutir más. ¿Podrías enviarme un correo electrónico para que podamos conectarnos? Gracias. dbianchi@publichotels.com

Thank you for the 10/10 review! We hope you choose PUBLIC again for your next visit in NYC!

We hope to see you again!

Hello, unfortunately we did not receive your comment.

Thank you so much for your feedback!Have a phenomenal day!

Good day Jean Pierre,Thank you so much for such a stellar review!

Dear Alejandro! Thank you so much for such a stellar review

Thank you so much for your review! We appriciate your feedback!

We appreciate you, yulissa!! Architecture is certainly beautiful! See you back soon..

Hey Bryan,We appreciate your feedback. We are sorry for your experience and will be sure to provide this feedback to the required department.

Thank you so much Sivelis! We love that you loved yours stay so much! We hope to welcome you back for another visit again soon!

Thank you for rating us Ines Pla! We are sorry to see you did not enjoy your time with us as much as we would hope. Please reach out to us via the messaging portal so we can learn a little more about your stay so we can try to help.

Thank you so much for the 5 stars! We are so glad you've enjoyed your stay with us and we hope to welcome you back again soon!

Thank you for sharing Edgar and the 5 stars! We hope to welcome you back again soon!

Hi Ramiro, thank you so much for providing your feedback! We do hope to welcome you back to PUBLIC again soon!

Hi Gabriel, thank you for this amazing review and feedback. We look forward to welcoming you back! Kira Drumm Director of PUBLIC Service and Experience

Hi Gabriel, thank you for this amazing review. We hope to have the opportunity to welcome you back again soon! Kira Drumm Director of PUBLIC Service and Experience

Hi Dynalba, thank you for this amazing review. We look forward to welcoming you back again soon. Kira Drumm Director of PUBLIC Service and Experience

Hi Lorena, thank you for this wonderful review. We are thrilled to hear you love your room and our sleep experience. We look forward to the opportunity to welcome you back again soon! Kira Drumm Director of PUBLIC Service and Experience

Hi Julio, thank you for this great review! We look forward to welcoming you back to PUBLIC again soon. Kira Drumm Director of Service Excellence

Thank you for taking the time to give us feedback. We are sorry to hear you had noise disturbance during your stay with us. Please know that our PUBLIC Service team is available on property 24/7 to help you with any questions or issues you may have. I wish we had the opportunity to better accommodate you while you were on property. We hope to have the opportunity to welcome you back for a better experience! Kira Drumm Director of Service Excellence

Hi Angel, I do apologize that you found this response off putting! At PUBLIC we do not offer valet parking however, we do have a partnership with the ICON packing garage located a few blocks away from the hotel. Next time you stay with us please feel free to call the hotel with your time of arrival and we will be happy to accommodate luggage carts and assistance for you when available. Please know PUBLIC Service is available 24/7 by phone or by text to help you with any questions or request you may have. We are here to help! Kira Drumm Director of PUBLIC Service

Hi Peter, thank you for this amazing review, I hope you come back and stay with us again soon! Kira Drumm Director of PUBLIC Service

Hi Antonio, Please know we have 11 room types on property, we would be happy to help you find a room that better suits your personal preferences. We hope to have the opportunity to welcome you back again soon for a 5/5 experience! Kira Drumm Director of Service Excellence

Hi Benjamin, thank you for this great review. We hope to have you back soon for a 10/10 experience! Kira Drumm Director of Service Excellence

Thank you for the amazing rating Erendira! We hope you come back and stay with us again soon. Kira Drumm Director of Service Excellence

Hi Hector, We are sorry to see you may have not had the best experience staying with us. I would love to get more feedback on the areas where you think we can improve, we appreciate any and all feedback. At PUBLIC we are dedicated to the guest and always are looking to better the experience. We hope we have the opportunity to welcome you back in the future. Kira Drumm Director of Service Excellence

I'm thrilled to hear you had such a fantastic stay! It sounds like you really made the most of your time here, enjoying both the tranquility of our location and the vibrant surroundings of the city. It's wonderful to know you found our amenities like the free yoga in the sky and responsive room service to your liking. We can't wait to welcome you back for another relaxing experience

Thanks for sharing your feedback! We're glad to hear that you found our rooms comfortable, albeit on the smaller side. It's great to know that you were able to find respite in our cozy accommodations after your bustling adventures in NYC. If there's anything specific you think we could improve upon for your next visit, feel free to let us know. We're always looking for ways to enhance our guests' experiences.