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Opiniones sobre Le Méridien New Orleans

4 out of 5
Le Méridien New Orleans
333 Poydras Street, New Orleans, LA

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 284 de 488 opiniones" "
Evaluación: 8 - Bueno. 89 de 488 opiniones" "
Evaluación: 6 - Aceptable. 50 de 488 opiniones" "
Evaluación: 4 - Mediocre. 27 de 488 opiniones" "
Evaluación: 2 - Terrible. 38 de 488 opiniones" "

8,6/10

Limpieza

8,6/10

Personal y atención

8,6/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Carlos

Se hospedó 2 noches en marzo de 2024
Respuesta de Stan el 6 abr. 2024
Thank you Carlos for this amazing review

10/10 Excelente

Luis

Se hospedó 7 noches en febrero de 2024
Respuesta de Gina el 21 mar. 2024
Good Morning !,Thank You for the Positive Review.Our Goal is to make our guest feel welcome and provide stellar services to make our guest feel at home.i will share your feedback with our management team

10/10 Excelente

JOSE, MIAMI

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Buen Servicio y hotel.
Se hospedó 2 noches en diciembre de 2023
Respuesta de GINA el 7 dic. 2023
Gracias Jose y ven de nuevo

8/10 Bueno

CLAUDIA

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
nola gaby´s
Se hospedó 2 noches en octubre de 2023
Respuesta de Gina el 25 oct. 2023
We are delighted that you enjoyed your stay with us

2/10 Terrible

Marlon Ariel

muy mala atención
Se hospedó 1 noche en septiembre de 2023
Respuesta de Gina el 17 sept. 2023
Thank you for your review.We are sorry to hear that your stay was not an enjoyable one.I will share your concerns with our Management team

2/10 Terrible

Yolanda

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
“Free WiFi” no free wifi Tv had no service Bathroom stank Opened Dr. Pepper inside fridge was left behind when we got there
Se hospedó 2 noches en agosto de 2023
Respuesta de Gina el 1 sept. 2023
Thank you for your review.We are sorry to hear that your stay was not an enjoyable one.I will share your concerns with our Management team

10/10 Excelente

ARELLY

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
un hotel excelente muy limpio amplio el staff excelente
Se hospedó 1 noche en agosto de 2023
Respuesta de Le Meridien el 9 ago. 2023
Thank you for your review

10/10 Excelente

ARELLY

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
very lovely suite facing the river
Se hospedó 1 noche en agosto de 2023
Respuesta de csa el 8 ago. 2023
We are delighted that you enjoyed your stay with us. Thanks for your feedback

10/10 Excelente

Kai

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Walking distance to shopping and dinner area, bars.
Se hospedó 3 noches en abril de 2024
Respuesta de csa el 2 may. 2024
We are delighted that you enjoyed your stay with us. We look forward to you staying with us again !

10/10 Excelente

Rob

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rooms are very comfortable, amenities are fantastic and location was prime/perfect
Se hospedó 5 noches en abril de 2024
Respuesta de csa el 2 may. 2024
We appreciate the positive feedback. Thanks for choosing the Le Meridien New Orleans Hotel

10/10 Excelente

Tricina, Rialto

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was helpful. View from my room on 22nd floor was spectacular. Bed was very comfortable and the location was close enough to walk to good food and the streetcar. The only thing I didn't like was the toilet seat moved too much and that transportation to and from the airport is not included.
Se hospedó 3 noches en abril de 2024
Respuesta de csa el 2 may. 2024
Thanks for the feedback, we do appreciate it. Thanks for choosing the Le Meridien New Orleans Hotel

10/10 Excelente

Brent

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
👍
Se hospedó 1 noche en abril de 2024
Respuesta de csa el 30 abr. 2024
Thanks for the positive feedback. We appreciate it and thanks for choosing the Le Meridien New Orleans Hotel

10/10 Excelente

Savannah

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had a great time but definitely recommend this location
Se hospedó 2 noches en abril de 2024
Respuesta de csa el 30 abr. 2024
We appreciate the positive feedback. Thanks for choosing the Le Meridien New Orleans Hotel

8/10 Bueno

MELISSA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff was friendly. Convenient location. Clean room.
Se hospedó 1 noche en abril de 2024
Respuesta de csa el 29 abr. 2024
We are appreciate the feedback . Thanks for choosing the Le Meridien Hotel New Orleans

10/10 Excelente

Nikki

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
it was great location and friendly staff
Se hospedó 3 noches en febrero de 2024
Respuesta de csa el 25 abr. 2024
Thanks for the positive feedback. We do appreciate it. Thanks for choosing the Le Meridien Hotel

8/10 Bueno

Susana, Newton

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Le Meridian is a nice hotel , area around is safe and is 15 minutes walk from Bourbon st and other touristic attractions . Noice insulation between rooms is poor, so we were awaken by neighbors conversations and children regular play .
Se hospedó 6 noches en abril de 2024
Respuesta de csa el 26 abr. 2024
We do apologize for the inconvenience. Thanks for the choosing the Le Meridien Hotel for your stay. We also appreciate the feedback

10/10 Excelente

John

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent location to everything
Se hospedó 2 noches en abril de 2024
Respuesta de csa el 25 abr. 2024
We appreciate the positive feedback. We are delighted that you enjoyed your stay. Thanks for choosing the Le Meridien Hotel

10/10 Excelente

Jeff

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de csa el 25 abr. 2024
We are delighted that you enjoyed your stay with us. Thanks for choosing the Le Meridien Hotel

10/10 Excelente

Jameka

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything about the stay was good
Se hospedó 1 noche en abril de 2024
Respuesta de csa el 21 abr. 2024
We are delighted that you enjoyed your stay. We appreciate the wonderful feedback

10/10 Excelente

Esteban

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Amazing place
Se hospedó 3 noches en abril de 2024
Respuesta de csa el 21 abr. 2024
We are delighted that you enjoyed your stay. We look forward to you staying with us again !

4/10 Mediocre

Ethel

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de csa el 21 abr. 2024
We do apologize for any inconvenience that, may occurred. Thanks for staying with us !

2/10 Terrible

Donald

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de csa el 21 abr. 2024
Thanks for staying with us !

10/10 Excelente

Mariusz

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean Hotel
Se hospedó 4 noches en abril de 2024
Respuesta de csa el 20 abr. 2024
We are delighted that we enjoyed your stay. Thanks for the feedback

2/10 Terrible

Diorchea, Houstontec

Viajó por negocios, Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Complaint made
Se hospedó 1 noche en abril de 2024
Respuesta de Stanley el 18 abr. 2024
Thank you for sharing!

10/10 Excelente

DLon

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very close to everything
Se hospedó 2 noches en abril de 2024
Respuesta de csa el 16 abr. 2024
We are delighted that you enjoyed your stay. Thanks for staying with us

6/10 Aceptable

Tamani

Viajó con su familia y niños pequeños
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Upon checking in, I was told that my room wasn't ready. Check in was at 4pm, we walked in at 4:05. Strike one. We said ok, we'll wait for the room to be ready. When coming back, the manager tried to tell me I hadn't booked the room I that I paid for. I showed her my receipt showing that I did, in fact, book this particular room. Strike two. We get into the room and I immediately go to check the sheets. The sheets were stained and there was a LIVE INSECT CRAWLING IN THE BED. I took video of it and we go back down to the front desk to inform them of this disgusting turn of events. As we tell them, the manager gives me the option of either taking the same type of room or upgrading to a suite. After all of that, the upgrade should have been immediate. We take the upgrade as well as vouchers for breakfast the next morning. The suite sheets also had hair in them and we never received the allergen free bedding we requested until the night before we were due to check out. The curtains had dust bunnies on them. Literally. Strikes 3 through infinity. It's really a shame because I've stayed at that property before and it was really great. It's so sad to see a once incredible hotel get so bad.
Se hospedó 3 noches en marzo de 2024
Respuesta de csa el 16 abr. 2024
We do apologize for the various issues that occurred during your stay. We will address these issues. Thanks for the feedback

6/10 Aceptable

BAICHUN

Le gustó: Personal y atención
I don't like WIFI is not free
Se hospedó 1 noche en abril de 2024
Respuesta de csa el 16 abr. 2024
We do apologize. Thanks for the feedback

8/10 Bueno

Connie

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location
Se hospedó 2 noches en abril de 2024
Respuesta de Gina el 12 abr. 2024
Thank you for feedback !

8/10 Bueno

salim

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice hotel. For New Orleans. Felt safe. Parking is valet. Or across street at the casino. You can walk to the water and mall a few blocks. French quarter is walkable. But Uber was $8 French quarter and French market. Are fun. Lots of music. Restaurants. Local art vendors. Parking sucks everywhere. But hotel you pay. And don’t worry. Only issue was marijuana smell coming into room vents from smokers in the hotel. It was mostly the weekend when the party goers checked in.
Se hospedó 2 noches en abril de 2024
Respuesta de Gina el 11 abr. 2024
Thanks for the feedback. We look forward to you staying with us again !

10/10 Excelente

Nizomjon

Se hospedó 1 noche en abril de 2024
Respuesta de csa el 30 abr. 2024
Thanks for the positive feedback. We really do appreciate it. Thanks for choosing the Le Meridien New Orleans Hotel

10/10 Excelente

Ipek

Se hospedó 4 noches en marzo de 2024
Respuesta de csa el 30 abr. 2024
Thanks for the positive feedback. We appreciate it more than you know. We look forward to you staying with us again !!

10/10 Excelente

Aubrey

Great
Se hospedó 1 noche en abril de 2024
Respuesta de csa el 8 abr. 2024
We are delighted that you enjoyed your stay. Thanks for the wonderful feedback !!

10/10 Excelente

Darrin

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great staff nice rooms for price
Se hospedó 1 noche en marzo de 2024
Respuesta de csa el 7 abr. 2024
We are delighted that you enjoyed your stay. We look forward to you staying with us again

8/10 Bueno

Jay

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Gina el 6 abr. 2024
Thanks for the feedback. We look forward to you staying with us again !

10/10 Excelente

Miguel

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I like that it was in a perfect location in the heart of the city.
Se hospedó 2 noches en marzo de 2024
Respuesta de Gina el 5 abr. 2024
Good Morning,Thank you for your feedback !

10/10 Excelente

Rosalinda

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I like everything about the place. One of the 1st things that I see in a place is how clean it is and the smell inside. This place was clean and had a nice clean smell.
Se hospedó 4 noches en marzo de 2024
Respuesta de GINA el 4 abr. 2024
Good Morning !,Thank You for the Positive Review.Our Goal is to make our guest feel welcome and provide stellar services to make our guest feel at home.i will share your feedback with our management team

10/10 Excelente

shamaineclewis

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The customer service was excellent and the hotel is central to everything.
Se hospedó 3 noches en marzo de 2024
Respuesta de Gina el 4 abr. 2024
Good Morning !,Thank You for the Positive Review.Our Goal is to make our guest feel welcome and provide stellar services to make our guest feel at home.i will share your feedback with our management team

2/10 Terrible

Stephanie

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This place deserves a negative 5 stars. Where do I even begin! Rude customer service, rude employees (looking at you coco!) , marriot’s customer service has done nothing on a quick timeline but basically got bed bugs bites from this place. Spoke to about 5 different people about my pending case. Their protocol for this situation to protect other guests is disgusting and ridiculous. I was told they would get a 3rd party exterminator to give me results “mid-day” for peace of mind since I’m traveling… it’s past that time! Still no phone call from the general manager or operating manager. When checking out they tried to make me pay an additional $400 dollars after already paying upon arrival and gaslit me into thinking I was crazy. Turns out they were in the wrong! Do not book here or give these people or hotel your money!
Respuesta de Gina el 4 abr. 2024
We do apologize for the you experienced during your stay. We will address any and all issues that occurred. Thank you for staying with us !

10/10 Excelente

Tabitha

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and an easy walk to most places in NOLA
Se hospedó 1 noche en abril de 2024
Respuesta de csa el 3 abr. 2024
We are delighted that you enjoyed your stay. Thanks for staying with us !

10/10 Excelente

Alexander

Se hospedó 1 noche en abril de 2024
Respuesta de Gina el 4 abr. 2024
Thanks for the feedback. We look forward to you staying with us again !

2/10 Terrible

Alberto

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza, personal y atención, servicios
I had a very bad experience being stuck on the elevator and then they came knocking on my door and it was not even time for me to leave and somebody was knocking and knocking so I had to leave and it was not my time to leave and then the manager or the lady at the podium told the manager what was going on the manager came and talked to me she told me what can I do for you to stay I go I am very disappointed and I told her that I was stuck in the elevator and she told me yes yesterday they came and check it and fix it so she was aware of the elevator didn't work and I was stuck right there an hour and 45 minutes until somebody came in press the button and not only that I was very disappointed cause the only conversation I got was a hamburger a fries in a soda like I was a hungry Mexican or I don't know what I feel being discouraged or not be treating as a human by more like a poor person and they did not warn me about taking anything from the beanie bar I thought everything was to eat there since it was so expensive not that I don't got no money but they didn't tell me hey if you take anything from the mini bar you'll be charged for it so in the commotion and everything when people were or somebody was knocking on the door that I left very mad I left my tablet behind so if you can drop those mini bar charges I'll keep it and we can we can make it even even though I was treated bad
Se hospedó 2 noches en marzo de 2024
Respuesta de csa el 1 abr. 2024
We do apologize for the many inconveniences that occurred during your stay. The many issues that, you experienced at our hotel will be addressed.

6/10 Aceptable

Doris

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
Great location however the staff is not very accommodating and they never did my rom during my stay so I didn’t like that. Other than that, it’s a good place for the price
Se hospedó 2 noches en marzo de 2024
Respuesta de Gina el 11 abr. 2024
We do apologize for the you experienced during your stay. We will address any and all issues that occurred. Thank you for staying with us !

6/10 Aceptable

Cynthia

Viajó por negocios
Le gustó: Limpieza, personal y atención
Within walking distance to area attractions.
Se hospedó 3 noches en marzo de 2024
Respuesta de Gina el 30 mar. 2024
Thank you for your feed back!

6/10 Aceptable

Mihir

Viajó con su familia
Le gustó: Limpieza, servicios
Good location. Beds are crap and pillows are worse. Staff are friendly but under resourced.
Se hospedó 5 noches en marzo de 2024
Respuesta de GINA el 30 mar. 2024
Thank you for your feed back!

10/10 Excelente

Tom

Charming and a great courtyard
Se hospedó 1 noche en febrero de 2024
Respuesta de csa el 26 mar. 2024
Thanks for the feedback. We look forward to you staying with us again !

10/10 Excelente

Nancy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great property close to all activities
Se hospedó 2 noches en marzo de 2024
Respuesta de csa el 25 mar. 2024
We are delighted that you enjoyed your stay. Thanks for staying with us !

8/10 Bueno

Aileen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I rate our stay a 9 only because our bathroom sink was not draining correctly since day 1. We asked to get it fixed but even then it was clogging up. Otherwise than that the hotel is beautiful especially since we had a corner room
Se hospedó 3 noches en marzo de 2024
Respuesta de csa el 24 mar. 2024
We apologize for the inconvenience. We will address this issue. Thank you for the feedback and staying with us !

10/10 Excelente

Rasoul

Se hospedó 3 noches en marzo de 2024
Respuesta de Gina el 21 mar. 2024
Good Morning !,Thank You for the Positive Review.Our Goal is to make our guest feel welcome and provide stellar services to make our guest feel at home.i will share your feedback with our management team

10/10 Excelente

Amy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was in a great area near my conference. Front desk responded to issue with room quickly.
Se hospedó 4 noches en marzo de 2024
Respuesta de Gina el 20 mar. 2024
Good Morning !,Thank You for the Positive Review.Our Goal is to make our guest feel welcome and provide stellar services to make our guest feel at home.i will share your feedback with our management team

8/10 Bueno

Heather

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The actual hotel and staff were amazing. We were fully prospered for the noise of Bourbon st but not for the transients who set up camp with their dog that barked incessantly all night long. Not the hotels doing but it really ruined it. They harassed people all night long and had a pile of filth surrounding them. In direct front of our room. It ruined it but that’s just the filthy town. Not the hotels fault. Really disappointing. .
Se hospedó 1 noche en febrero de 2024
Respuesta de Gina el 19 mar. 2024
Good Morning Heather !,Thank You for the Positive Review.Our Goal is to make our guest feel welcome and provide stellar services to make our guest feel at home.i will share your feedback with our management team