Bar junto a la piscina

Opiniones sobre Sarova Panafric Hotel

4 out of 5
Sarova Panafric Hotel
Junction of Kenyatta Ave and Valley Rd., Nairobi, Nairobi County

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 142 de 367 opiniones" "
Evaluación: 8 - Bueno. 156 de 367 opiniones" "
Evaluación: 6 - Aceptable. 46 de 367 opiniones" "
Evaluación: 4 - Mediocre. 16 de 367 opiniones" "
Evaluación: 2 - Terrible. 7 de 367 opiniones" "

8,8/10

Limpieza

9,0/10

Personal y atención

8,8/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Paula

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2023
Respuesta de Lucy Njoki el 31 ago. 2023
Dear Paula,Thank you for your patronage and support of Sarova Panafric.We appreciate your rating and we are glad to note that you had a great experience with us. We look forward to hosting you in the near future.

6/10 Aceptable

Jose Juan

No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
On la crisis del covid no se puede esperar mucho.
El hotel no esta mal.solo que estaba en obras y tenia solo una planta habitable. A veces el ascessor no funcionaba y tenias que subir por la noche a un 5 piso por las escaleras de Fire exit. Al no estar fincipnando al 100% la cocina muy escasa y pobre y el servicio escaseaba de materiales. Para ser un hotel de esa categoria deberian avisar antes cuando estan en obras.
Se hospedó 3 noches en octubre de 2020
Respuesta de Irene el 6 dic. 2020
Dear Jose Juan, Thank you for booking with us, we apologize for any inconveniences caused during your stay with us. We look forward to hosting you soon. Kind regards, Duty Manager.

8/10 Bueno

Jose juan

Le gustó: Personal y atención
No le gustó: Limpieza
Nice 4 a relaxed weekend.
Se hospedó 4 noches en enero de 2020
Respuesta de Antony el 8 feb. 2020
Dear Jose juan, Greetings from Sarova Panafric. Thank you for choosing us as your preferred hospitality partner and taking your time to review us on your stay with us. We are delighted that you had a refreshing time with us and were able to enjoy our hospitality as we always strive to go beyond our guests’ expectations in our service delivery. We look forward to welcoming you back in the near future. With Kind Regards, Antony Muinde, Hotel Assistant Manager.

8/10 Bueno

cory, Mexico PV

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very nice hotel
The staff, especially Mili, Vincent, Moses of the gym, jarred and Teresa of front desk are wonderful people who make the stay so pleasant. The staff make the hotel successful. Amazing food hands down! Breakfast buffet is 5 star. Prices of the restaurant are about 20% to 25% too high, in my opinion. Tips are included on the bill. If you go, despite the slightly high prices in the restaurant, you will not regret it!
Se hospedó 4 noches en septiembre de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

10/10 Excelente

Marc

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The most incredible staff anywhere. Friendly knowledgeable and always ready to help!
Se hospedó 5 noches en abril de 2024
Respuesta de Lucy Njoki el 23 abr. 2024
Dear Marc,Thank you for your support and patronage of Sarova Panafric hotel.We are indeed humbled by your kind words. It is a joy to note that once again our associates lived up to our service promise of 'Refreshing African Hospitality'.Once again thank you for choosing Sarova Panafric and we look forward to welcoming you back.

10/10 Excelente

Marc

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff are off the charts great!
Se hospedó 1 noche en abril de 2024
Respuesta de Lucy Njoki el 23 abr. 2024
Dear Marc,Thank you for staying with us.We appreciate the time taken to share your feedback.We are delighted to note that our associates went out of their way to make your stay memorable.As we look forward to hosting you, your endorsement is highly appreciated.

10/10 Excelente

Maria, Lexington

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This hotel is very clean, modern, spacious rooms, and the gym is great as well. The staff is amazingly friendly, my flight was delayed multiple times but the hotel always responded and had someone waiting for me at the airport.
Se hospedó 4 noches en febrero de 2024
Respuesta de HM el 25 feb. 2024
Dear Maria,Jambo! Thank you for taking the time to review your stay with us.We are pleased to note that you enjoyed our refreshing African Hospitality.We look forward to welcoming you again.Kind Regards,Henry

10/10 Excelente

Aldo

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Is a good hotel in nairobi
Se hospedó 2 noches en febrero de 2024
Respuesta de HM el 7 feb. 2024
Dear Aldo,Thank you for taking the time to rate us,We look forward to welcoming you.Kind regards,Henry

10/10 Excelente

Caroline

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de HM el 7 feb. 2024
Dear Caroline,Thank you for taking the time to review your stay,We look forward to welcoming you.Kind regards,Henry

6/10 Aceptable

Riad

Viajó por negocios
Close to CBD
Se hospedó 4 noches en diciembre de 2023
Respuesta de Lucy Njoki el 22 ene. 2024
Dear Riad,Thank you for choosing Sarova Panafric during your recent visit to Nairobi.We appreciate your rating an we look forward to welcoming you again in the near future.

10/10 Excelente

GIBSON

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent staff and tasty food Will definitely be coming back for more
Se hospedó 4 noches en octubre de 2023
Respuesta de Lucy Njoki el 20 oct. 2023
Dear Gibson,Thank you for your patronage of Sarova Panafric.We appreciated the time taken to share your feedback.It is a joy to note that the staff was excellent and food tasty. As we look forward to hosting you again, your endorsement is highly appreciated.

10/10 Excelente

Cherry, San Francisco

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was excellent and I love the French showers. I used the spa facilities and had a massage. Was relaxing after arriving from my flight.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Henry el 1 oct. 2023
Dear Cherry,Jambo! Thank you for taking the time to review your stay with us.We are glad that you enjoyed our Hotel facilities and the refreshing African Hospitality offered by team members.We look forward to welcoming you again.Kind regards,Henry Mwendwa.

10/10 Excelente

Jan

Se hospedó 1 noche en agosto de 2023
Respuesta de HM el 14 sept. 2023
Dear Jan,Thank you for taking the time to rate your stay with us,We look forward to welcoming you again,Kind regards,HM Mwendwa

4/10 Mediocre

Nancy

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 2 noches en julio de 2023
Respuesta de Lucy Njoki el 25 ago. 2023
Dear Nancy,Thank you for choosing Sarova Panafric Hotel as your hospitality partner during your recent visit to Nairobi.We appreciate the time taken to share your experience with us.We look forward to hosting you in the near future.

10/10 Excelente

MICHAEL

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Lucy Njoki el 18 ago. 2023
Dear Michael,Thank you for choosing Sarova Panafric as your preferred hospitality partner.We appreciate your rating and we look forward to welcoming you back.

10/10 Excelente

Patricia

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very hospitable staff and excellent food!!
Se hospedó 4 noches en agosto de 2023
Respuesta de Aloice Abidha el 10 ago. 2023
Dear Patricia,Thank you for sparing your time to give our hotel a positive five star ratings and for the review. We are glad to know that you found our food excellent and the staff very hospitable.We appreciate your feedback and look forward t o welcoming you back soon.Regards,Aloice Abidha

10/10 Excelente

Peter, Sydney

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is great. The staff are fabulous. The food is great and the facilities are excellent The hotel is just a short Uber ride to anywhere
Se hospedó 3 noches en julio de 2023
Respuesta de Henry el 24 jul. 2023
Dear Peter,Jambo! Thank you for taking the time to review your stay at Sarova Panafric Hotel.We take note that you enjoyed our Hotel food, facilities, and the Refreshing African Hospitality from our staff.We look forward to welcoming you.Kind regards,HM Mwendwa

10/10 Excelente

Manuel

Se hospedó 1 noche en junio de 2023
Respuesta de Henry el 24 jul. 2023
Dear Manuel,Jambo! Thanks for taking the time to review your stay.Look forward to welcoming you.Kind regards,HM Mwendwa

10/10 Excelente

Marc

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Incredibly great hotel
This is a spectacular hotel. The staff are amazingly friendly and helpful. The breakfast was over the top great. The room and hotel has all the necessary modern amenities. And given that it’s off a busy room the rooms are sooo quiet.
Se hospedó 2 noches en junio de 2023
Respuesta de HM el 19 jun. 2023
Dear Marc,Thank you for taking the time to give a review about your stay at Sarova Panafric Hotel.We are grateful you enjoyed our refreshing African Hospitality.We look forward to welcoming you again.Kind Regards,HM Mwendwa

8/10 Bueno

Adi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en mayo de 2023
Respuesta de HM el 30 may. 2023
Dear Adi,Thanks for taking the time to rate us,We take note that you had a great stay with us.We look forward to welcoming us.Kind regards,HM Mwendwa

8/10 Bueno

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice stay!
Service and food, especially breakfast were very good. Staff were very helpful and ,pleasant. Unfortunately we had no hot water in the sink or shower. Otherwise, a good stay
Se hospedó 2 noches en mayo de 2023
Respuesta de Lucy Njoki el 23 may. 2023
Dear Guest,Thank you for your support and patronage of Sarova Panafric.We appreciate the time taken to share your feedback. We are pleased to note that the service, food and breakfast were great. It is also a joy to read that the staff went out of their way to make your stay memorable.We take note of your concern in regards to hot water in the sink and shower and would like to assure you that the same has been addressed.Once again thank you for staying with us and we look forward to hosting you in the near future.

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2023
Respuesta de HM Mwendwa el 18 may. 2023
Good Afternoon,Thank you for taking the time to rate us, We take note that you had a great stay with us.Look forward to welcoming you again.

10/10 Excelente

Koji, Kamakura

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
歴史のあるホテルといったイメージです。 一部屋が広く、快適です。 車がないと移動はできません。周りにお店もありません。
Se hospedó 2 noches en abril de 2023
Respuesta de Henry el 24 abr. 2023
Dear Koji,Thank you for taking the time to review us,We are glad to note you had a great stay with us,We look forward to welcoming you again.

10/10 Excelente

Sune

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en marzo de 2023
Respuesta de Lucy Njoki el 4 abr. 2023
Dear Sune,Thank you for taking the time to share with us your rating. We are glad to note that you enjoyed your stay with us.We look forward to hosting you again in the not distant future.

2/10 Terrible

Rose

No le gustó: Servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2023
Respuesta de Lucy Njoki el 23 may. 2023
Dear Guest,Thank you for the time taken to share your rating with us.We have taken note that we fell short of your expectations. We hope that you will give us an opportunity to host you again and to change your perception about Sarova Panafric.

10/10 Excelente

Tarquennis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Unfortunately due to the rain, there were lots of mosquitoes in the dining area and bed rooms. I
Se hospedó 2 noches en marzo de 2023
Respuesta de Lucy Njoki el 4 abr. 2023
Dear Tarquennis,Thank you for taking your time to share your feedback with us.We have taken note of the issue of mosquitoes and would like to assure you that the necessary measures are being taken to address the same.We appreciate that you chose to stay with us and we look forward to welcoming you back.

10/10 Excelente

Jordan

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Best hotel I've stayed in in Nairobi
Incredible staff - polite, helpful and courteous. Gym is great for a hotel gym - with sauna and steam room. Food is decent in the hotel - and breakfast has an extensive selection. Definitely best hotel I've stayed in in Nairobi - well worth it!
Se hospedó 4 noches en marzo de 2023
Respuesta de Lucy Njoki el 4 abr. 2023
Dear Jordan,Thank you for choosing Sarova Panafric as your hospitality partner during your recent visit to Nairobi.We are delighted to note that you had a wonderful experience with usAs we look forward to hosting you again, your endorsement and recommendation is highly appreciated.

10/10 Excelente

Margo

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The newly renovated rooms are beautiful and the wifi is super fast. All of the staff, from the front desk to the bell and concierge staff are excellent. Downside: restaurant staffing seemed a bit chaotic at times, making ordering and receiving the meal slow, and refreshing cups of coffee.
Se hospedó 1 noche en febrero de 2023
Respuesta de HM el 28 feb. 2023
Dear Margo,Greetings from Sarova Panafric,We take note that you enjoyed our refreshing Africa Hospitality. Your feedback is very important to us and assists in serving our guests better.We look forward to welcoming you again.Kind regards,HM Mwendwa

10/10 Excelente

Margo

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The wifi is super fast. The newly renovated rooms are beautiful. The staff is courteous and very helpful
Se hospedó 1 noche en febrero de 2023
Respuesta de HM el 28 feb. 2023
Dear Margo,Thank you for your positive feedback. Kind regards,HM Mwendwa

10/10 Excelente

Peter, Sydney

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really helpful staff. Grace was really helpful in showing me an atm. No chance i could have found it and she was also very helpful in the shop
Se hospedó 3 noches en febrero de 2023
Respuesta de Henry el 14 feb. 2023
Dear Peter,good afternoon,Thanks for taking the time to give your feedback about your stay.we are Grateful to note our staff Grace's exceeded your expectation. We always look forward to offering our refreshing African Hospitality.we look forward to welcoming you again.kind regards,Henry Mwendwa

10/10 Excelente

steven

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Sarova Panafric is a wonderful Hotel, with a wonderful Staff. Everything was perfect as it should be. I look forward to staying at the Panafric again, the next time I visit Nairobi
Se hospedó 2 noches en enero de 2023
Respuesta de Lucy Njoki el 28 ene. 2023
Dear Steven,Thank you for taking the time to share your feedback with us.We are glad to note that you had a great experience with us. Indeed our staff are one of our greatest assets and we are delighted to note that they went out of their way to make your stay memorable.As we look forward to hosting you again, we appreciate your recommendation and endorsement.

10/10 Excelente

Steven

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Great Hotel!
Great hotel! Very friendly staff and catered to all our needs. Room was very clean and beds were super comfortable. The restaurant at the hotel had a lot of options and all were good. Breakfast buffet was one of the biggest we had with lots of great options. Great stay!
Se hospedó 1 noche en diciembre de 2022
Respuesta de Aloice Abidha el 5 ene. 2023
Dear Steven,Greetings from Sarova Panafric Hotel.Thank you for taking your time to review our hotel and for the great positive comments. We hope to be of service to you again in future as we strive to continue offering a refreshing African Hospitality to you and our guests.Regards,Aloice AbidhaHotel Assistant Manager

8/10 Bueno

Amanda

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Everything you could want (but food is expensive!)
Sarova Panafric was an absolutely beautiful place to stay for a workshop, and the location in town is unbeatable. While the hotel is super nice and you will not want for anything, you'll certainly pay for it. How many raviolis do you think you get for $23 on the room servive menu? The answer is 3! Yikes! Similar situation with simple chicken wings. Other than food prices and portion sizes though, I have no complaints and loved this hotel otherwise.
Se hospedó 8 noches en octubre de 2022
Respuesta de Sharon el 11 dic. 2022
Dear Amanda,Greetings from Sarova Panafric!Thank you for taking your time to give us your feedback on your stay with us. We highly appreciate.We have taken note of the positive feedback as well as the concern and shall address the same.Kind regards,Sharon Khivali - Hotel Assistant Manager.

10/10 Excelente

David, Fairland

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Enjoyed my stay. Good experience.
Se hospedó 5 noches en noviembre de 2022
Respuesta de Lucy Njoki el 24 nov. 2022
Dear David,Thank you for your feedback.We are delighted to note that you had a great stay with us. We appreciate that you chose to stay with us and we look forward to hosting you again in the near future.

6/10 Aceptable

Rami

Viajó por negocios
Le gustó: Limpieza, personal y atención
Se hospedó 3 noches en noviembre de 2022
Respuesta de Lucy Njoki el 24 nov. 2022
Dear Rami,Thank you for taking your time to share your feedback with us.We look forward to hosting you in the not distant future.

10/10 Excelente

EDWARD

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel has been remodelled and the rooms looks fantastic witj modern ammenities.
Se hospedó 1 noche en noviembre de 2022
Respuesta de Lucy Njoki el 24 nov. 2022
Dear Edward,Thank you for your feedback.We are happy that you enjoyed our newly refurbished room. We appreciate your support and we look forward to welcoming you back.

6/10 Aceptable

John Erik

Se hospedó 2 noches en noviembre de 2022
Respuesta de Lucy Njoki el 24 nov. 2022
Dear John,Thank you for taking your time to share your feedback with us.We appreciate that you chose to stay with us and we look forward to hosting you in the near future.

10/10 Excelente

Anders

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly and service minded staff
Se hospedó 2 noches en septiembre de 2022
Respuesta de Lucy Njoki el 17 oct. 2022
Dear Anders,We appreciate the time taken to share your feedback.It is a joy to read that our associates went over and above to make your stay memorable.Thank you for choosing Sarova Panafric and we look forward to welcoming you back in the near future.

10/10 Excelente

Aldo

Se hospedó 4 noches en septiembre de 2022

10/10 Excelente

Jean

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was only there for one night, before going on safari. Very nice room - big and comfortable. Would definitely recommend for a longer stay.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Lucy Njoki el 17 oct. 2022
Dear Jean,Thank you for taking the time to share your experience with us.We are delighted to note that you enjoyed the room. As we look forward to hosting you again in the near future, your recommendation is highly appreciated.

8/10 Bueno

carl

Le gustó: Limpieza, personal y atención
No le gustó: Comodidad de la habitación
Everything was great except the air conditioning not functioning.Management tried to remedy but not successful .
Se hospedó 1 noche en agosto de 2022
Respuesta de Lucy Njoki el 7 sept. 2022
Dear Carl,Thank you for sharing your experience with us. We appreciate the feedback and would like to assure that guest satisfaction is the top of our priority.We have taken note of your concern in regards to the air conditioner and would like to assure you that the same is being addressed.Thank you for staying with us and we look forward to welcoming you again.

4/10 Mediocre

David B.

Viajó con su familia
No le gustó: Servicios, estado de la propiedad e instalaciones
We booked this property after staying at Sarova Whitesands in Mombasa, Kenya thinking the hotel would just as great, BOY were we wrong. Property is under construction which was not identified prior to booking on hotel website or Expedia until after reservation was made. My wife got sick the first night after eating at resturant onsight from a bad piece of fish getting sick at the dinner table not the greatest experience. Breakfast buffet food was never warm except cook to order eggs. Room doors had a four inch gap from the floor to bottom of door which allowed all hallway noise to be clearly heard throughout the night. We depart as soon as possible to another hotel. Hotel construction project was none stop to include at night and the weekend. Staff at front counter was hit and miss all depended on mood just to ask a question not complain was rudly greated. My wife is Kenyan and I am a white American male learn to treat everyone with the same respect.
Se hospedó 4 noches en agosto de 2022
Respuesta de Lucy Njoki el 17 oct. 2022
Dear David,Thank you for your support and patronage of Sarova Panafric.Your feedback is important to us and we have taken note of your concern in regards to the construction, the food, the noise and staff at the front desk. We truly regret this and would like to assure you that the necessary measures have been taken to address the same.Your input is important to us as we'll use this as a tool for improvement.We are glad that you chose to stay with us and we look forward to your next stay for us to have an opportunity to amend your perception of our hotel.

8/10 Bueno

Ida

Se hospedó 1 noche en junio de 2022
Respuesta de Lucy Njoki el 23 jun. 2022
Dear Ida, Thank you for taking the time to share your feedback with us. We are glad to note that you enjoyed your stay with us and we look forward to hosting you again in the not distant future.

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Definitely worth the price!
Excellent stay--room was clean, comfortableand I will stay here agin!
Se hospedó 2 noches en junio de 2022
Respuesta de Lucy Njoki el 10 jun. 2022
Dear Guest, Thank you for your feedback. It is gratifying to note that you had an excellent experience. Thank you for your recommendation and endorsement and we look forward to welcoming you again.

10/10 Excelente

Shabana

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved staying here at Sarova Panafric. The hotel was beautiful and the staff were friendly and very helpful.
Se hospedó 9 noches en abril de 2022
Respuesta de Lucy Njoki el 16 may. 2022
Dear Shabana, Thank you for taking your time to share your experience with us. We are happy to read that you had a wonderful stay with us. We are also pleased to learn that the staff were not only friendly but also helpful. We look forward to hosting you again in the near future.

8/10 Bueno

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent and very attentive customer service.
Se hospedó 2 noches en mayo de 2022
Respuesta de Lucy Njoki el 11 may. 2022
Dear Michael, Thank you for taking your time to share your feedback with us. We are delighted to note that you enjoyed your stay and that the staff were attentive. We look forward to hosting you again in the near future.

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Vacation
It was a good experience to stay in Nairobi.
Se hospedó 3 noches en mayo de 2022
Respuesta de Lucy Njoki el 11 may. 2022
Dear Guest, Thank you for sharing your feedback with us. We are humbled by your kind words and we are glad that you had a good experience. We look forward to hosting you in the not distant future.

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fantastic Business Stay
Really nice hotel and very friendly staff and manager! Safe and comfortable and the convenient to the various parts of the city.
Se hospedó 3 noches en marzo de 2022
Respuesta de Lucy Njoki el 19 abr. 2022
Dear Guest, Thank you for your support and patronage of Sarova Panafric Hotel. We appreciate the time taken to share to share your feedback with us. We are delighted to read that the staff and manager made your stay memorable. It is also a joy to learn that the hotel is safe, comfortable and convenient. Once again thank you for choosing to stay with us and we look forward to hosting you again.

10/10 Excelente

Knut

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The closest thing to heaven in Nairobi?
Our 7 days at Sarova Panafric was a bliss from start to finish. The main factor which made the stay such a marvelous experience was the staff, which we assume are angels, all of them! On our first day at the hotel we attended the Valentines Sunday Brunch, which offered a broad specter of tasteful food and drinks. The other guest ensured that we got enjoyable company and a merry atmosphere. As an extra bonus the DJ picked all the right songs, for lovers, to get in that special Valentines mood. Since we travel with a one year old kid, we had some special request for food, and thanks to the Sarova angels we got all he wanted, and more. The food prepared for the baby was so good that our little one finished the hole plate every time. The newly refurbished room are great, and tastefully decorated. The shower and the mattresses deserve extra praise, and mention, since they are features that are especially important for the comfort in a longer stay.
Se hospedó 6 noches en febrero de 2022
Respuesta de Lucy Njoki el 21 feb. 2022
Dear Knut, Thank you for taking the time to share your feedback regarding your recent stay with us. We are indeed humbled by your kind words. Our staff are our greatest asset and we are glad to read that they went out of their way to make your stay memorable. We are also happy to learn that our new rooms are a positive addition. We appreciate your endorsement and we look forward to hosting you again in the near future.