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Opiniones sobre Samantha Apartments by Lowkl

2 out of 5
Samantha Apartments by Lowkl
235 30th St, Miami Beach, FL

Opiniones

6,6
Evaluación: 10 - Excelente. 31 de 86 opiniones" "
Evaluación: 8 - Bueno. 16 de 86 opiniones" "
Evaluación: 6 - Aceptable. 5 de 86 opiniones" "
Evaluación: 4 - Mediocre. 10 de 86 opiniones" "
Evaluación: 2 - Terrible. 24 de 86 opiniones" "

7,0/10

Limpieza

6,4/10

Personal y atención

6,2/10

Servicios

6,4/10

Estado de la propiedad e instalaciones

5,8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Brayan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Todo estuvo bien, aunque la cama al tener bases de aluminio a veces sonaba y era molesto, quizá algún tornillo suelto, de resto todo bien, limpia, amplia, ordenada
Se hospedó 2 noches en mayo de 2024

2/10 Terrible

Rodrigo

Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Deisy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Respuesta de Lowkl Team el 9 abr. 2024
Thanks so much for sharing your feedback. Through the words of our guests is how we learn, grow, and improve as a team and our overall business.

10/10 Excelente

Rosa

Se hospedó 4 noches en octubre de 2023
Respuesta de Suzi el 22 oct. 2023
Thank you for your awesome rating. :)

10/10 Excelente

Jefferson

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Thanks
Se hospedó 3 noches en septiembre de 2023
Respuesta de Suzi el 22 oct. 2023
Youre welcome.

10/10 Excelente

Alejandro

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente ubicación y Justo lo necesario
Muy bien, mi vuelo fue de mañana y me fascilitaron la propiedad antes de la hora estipulada, muy agradecido por ello. Lo único es el olor del aire acondicionado, pienso que el filtro del aire necesita una revisión, por lo demás, excelente.
Se hospedó 4 noches en septiembre de 2023
Respuesta de Suzi el 22 oct. 2023
Agradecemos tus comentarios y nos complace saber que pudiste hacer el check-in temprano en la propiedad, lo que facilitó tu vuelo por la mañana. Sin embargo, es lamentable que hayas notado un olor desagradable en el aire acondicionado. Tu sugerencia de revisar el filtro del aire es útil, y se tomarán medidas para abordar esta cuestión y mejorar la experiencia de los huéspedes.Esperamos que hayas tenido una estancia en general excelente y que consideres volver en el futuro. Gracias por elegir nuestro establecimiento y por compartir tus impresiones.

8/10 Bueno

Alex

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Recomendado
Estadía en general muy optima
Se hospedó 5 noches en septiembre de 2023
Respuesta de Suzi el 28 sept. 2023
Thank you for recommending us and we hope to welcome you back soon!

10/10 Excelente

Carlos Eduardo Carrión

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Tranquilo y buena ubicación
Se hospedó 5 noches en junio de 2022

2/10 Terrible

Manoj

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location but very untidy room. The owner lie that they will come clean it up
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Samriddhi

Viajó en grupo
Le gustó: Servicios, estado de la propiedad e instalaciones
experience could be improved
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Ole

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hope to come back
Se hospedó 10 noches en abril de 2024

10/10 Excelente

Javan

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
They had Netflix and Amazon Prime on the TV
Se hospedó 5 noches en febrero de 2024

8/10 Bueno

Leonie

Viajó en grupo
Le gustó: Limpieza, servicios
Top Lage, saubere Küche Einrichtung, super Preis Leistung.
Se hospedó 8 noches en marzo de 2024
Respuesta de Lowkl Team el 9 abr. 2024
Thanks so much for sharing your feedback. Through the words of our guests is how we learn, grow, and improve as a team and our overall business.

10/10 Excelente

Dzmitry

Viajó con su familia
Le gustó: Servicios
Overall great location, 2 minutes to beach, kitchen is a huge plus, all you need. Great for those who don’t feel entitled. You can save quite a bit and stay 5 days instead of 2 for example in 4 star hotel. Good choice if you financially smart or for Europeans, but again if you don’t feel entitled thru life.
Se hospedó 4 noches en marzo de 2024
Respuesta de Lowkl Team el 9 abr. 2024
Thanks so much for sharing your feedback. Through the words of our guests is how we learn, grow, and improve as a team and our overall business.

10/10 Excelente

Troy

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I really enjoyed the apartment. It was safe, clean and well maintained.
Se hospedó 21 noches en febrero de 2024
Respuesta de Lowkl Team el 9 abr. 2024
Thanks so much for sharing your feedback. Through the words of our guests is how we learn, grow, and improve as a team and our overall business.

6/10 Aceptable

Steve

Se hospedó 3 noches en febrero de 2024
Respuesta de Lowkl Team el 9 abr. 2024
Thanks so much for sharing your feedback. Through the words of our guests is how we learn, grow, and improve as a team and our overall business.

2/10 Terrible

Karin

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Did not like it at all. Not clean bad service
Se hospedó 4 noches en enero de 2024
Respuesta de Lowkl Team el 9 abr. 2024
Thanks so much for sharing your feedback. Through the words of our guests is how we learn, grow, and improve as a team and our overall business.

10/10 Excelente

Cornel, Chicago

Se hospedó 1 noche en febrero de 2024
Respuesta de Lowkl Team el 9 abr. 2024
Thanks so much for sharing your feedback. Through the words of our guests is how we learn, grow, and improve as a team and our overall business.

4/10 Mediocre

benoit

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Une fuite Daneau toute la nuit, un appartement limite
Se hospedó 3 noches en febrero de 2024
Respuesta de Lowkl Team el 9 abr. 2024
Thanks so much for sharing your feedback. Through the words of our guests is how we learn, grow, and improve as a team and our overall business.

4/10 Mediocre

Filippa B. Calundan

Viajó en grupo
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 7 noches en febrero de 2024
Respuesta de Lowkl Team el 9 abr. 2024
Thanks so much for sharing your feedback. Through the words of our guests is how we learn, grow, and improve as a team and our overall business.

2/10 Terrible

Patricia

Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
When we arrived, the gate to the apartment was broken and not locking. We arrived very late due to a delayed flight, which we notified the apartment of in advance. Once we arrived, the codes for the lock boxes for both reservations in our party were not working. We tried calling the “24 hour” number but no one answered. I was messaging Expedia as well as texting the phone number I received the confirmation on. I finally received a response on the number I texted from the property. This number we were never told we could send texts to, but I was trying everything I could. I had two young children with me and my parents would couldn’t get into their room either. When the property finally responded, they asked for additional time to figure things out. Long story short, it took an hour to get the correct codes. Once we entered the rooms, my parent’s room had a tv hanging off the wall that wasn’t working. This all took place just around 12:45am and didn’t get resolved until almost 2am. There’s no parking at this facility. There is a public lot three blocks down but they only have a three hour max for parking. The area is nice and you can walk just a block over to get to the beach which is beautiful. That’s the only positive about this location.
Se hospedó 2 noches en febrero de 2024
Respuesta de Lowkl Team el 9 abr. 2024
Thanks so much for sharing your feedback. Through the words of our guests is how we learn, grow, and improve as a team and our overall business. We are so sorry for this bad experience, we will take your words into account to improve our services.

10/10 Excelente

Malika

Se hospedó 9 noches en febrero de 2024
Respuesta de Lowkl Team el 9 abr. 2024
Thanks so much for sharing your feedback. Through the words of our guests is how we learn, grow, and improve as a team and our overall business.

2/10 Terrible

Francisco Rodriguez

Viajó en grupo
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
El apartamento estaba sucio. Muy descuidado y desde primera hora de la mañana con obras encima del apartamento. IMPOSIBLE DESCANSAR
Se hospedó 4 noches en enero de 2024

2/10 Terrible

Cliente verificado

This property is nothing like the pictures. E
Se hospedó 3 noches en enero de 2024

8/10 Bueno

JULIA

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Not well organized check in
Excellent location, just one block from the beach. They send all necessary information, including codes and self-check-in/out instructions, via email. However, upon arrival, the code to enter my unit wasn't functioning, and there was no direct contact for assistance. Resorting to calling a random number found on the internet, I received an alternative code that also proved unsuccessful. Eventually, I was provided with a physical key, though the promised lock repair never materialized. Throughout my stay, I noticed several other guests experiencing similar issues with the entry system.
Se hospedó 4 noches en enero de 2024

4/10 Mediocre

Agnia

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Comodidad de la habitación
Poor service
Unhappy. It took me lots of time and efforts to get check in instructions!! Asked, and I was ready to pay, i really needed early check-in, NOONE CARED Service is bad. Room is ok, its like an old motel transformed to studio appts.
Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

Klaudia

The photo is diffrent that propety in Real life. We have a problem with door. I Lost my money to uber Because 3 time per day the battery in door is not working. The hotel dont even give me reconpesation. Another stuff was great
Se hospedó 5 noches en diciembre de 2023

2/10 Terrible

Lauren

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
0/10
ATTENTION: Save your money. This place was a disaster and we instantly regretted booking it after stepping foot inside. There was mold throughout the tiling, a strong cigarette stench in the room, and the water in the shower was freezing cold. We stayed for less than 2 hours before leaving and finding a nicer hotel in south Miami. We immediately called customer service, filed a claim through hotels.com and received absolutely no refund for this. The pictures displayed are not accurate whatsoever, and the property manager was very short with us. Please don’t come here if you want to have a relaxing place to stay!
Se hospedó 2 noches en enero de 2024

2/10 Terrible

Djamel

Se hospedó 4 noches en enero de 2024

4/10 Mediocre

Rosemeire

Viajó en grupo
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
I tried to contact the hotel to ask for blanket and towel, because we were 3 and I as cold.There’s no a specific number to help. After trying a lot I contacted someone, they said they would help, asked if they could get into the room in case we wasn’t there, but didn’t happen. Well, I think
Se hospedó 5 noches en diciembre de 2023

2/10 Terrible

Paul

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Sorry, but never again.
The second stay and was surprised at how bad it became in just one year. 1. When we arrived, the room smelled like chemicals - turned out it was pest control. We've encountered THREE kinds of cockroaches/bugs in just one week! Were offered for someone to come and spray, but... 2. Windows were sealed and AC was broken. So breathing chemicals didn't sound like a good idea. The service guy who came confirmed that the previous guests broke the AC and... that was it! He did nothing, never came back, and I never heard back from the management on this matter. 3. Some items from the room were missing, so on a daily basis we were sending requests to the management, who confirmed the issue and promised to address it the next day... Day after day after day, until we gave up and stopped sending requests...
Se hospedó 8 noches en diciembre de 2023

2/10 Terrible

Viola

Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones

8/10 Bueno

Stephane

Se hospedó 4 noches en diciembre de 2023

4/10 Mediocre

Pradip

Se hospedó 6 noches en diciembre de 2023

2/10 Terrible

Roman

No le gustó: Estado de la propiedad e instalaciones
Awful experience- people smoking marihuana from almost every unit, listening music so loud-till 3.00am, you can’t sleep at all!!!!! Roaches are all over, our door lock wasn’t work, smoke detectors worked every 3 hours and because people cooking but everyone one must go outside by the rules even in the middle of night. Firetuck came 3 times per day. Besides of that next door building doing construction, it so loud as well all day. Don’t waist your money for this “hotel”….please!!!! Don’t repeat my experience!
Se hospedó 7 noches en diciembre de 2023

4/10 Mediocre

Agron

Se hospedó 5 noches en diciembre de 2023

10/10 Excelente

Anthony

Se hospedó 3 noches en diciembre de 2023

4/10 Mediocre

Cliente verificado

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Mold on the roof. Killed 3 cockroach in the room. Low quality room. There was NO cleaning in the room for 5 days.
Se hospedó 5 noches en diciembre de 2023

2/10 Terrible

Monicarose

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza
This place was ok the bad thing was that the place had roaches. I could not stay there the rest of my stay. They were everywhere. Property management was nice and they did return my money rather quickly and were quick to respond.
Se hospedó 5 noches en noviembre de 2023

8/10 Bueno

Vasilii

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 12 noches en noviembre de 2023

8/10 Bueno

Vasilii

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Low praise from 12/5 till 12/10
Se hospedó 4 noches en noviembre de 2023
Respuesta de Suzi el 6 dic. 2023
It seems like you've mentioned "Low praise from 12/5 till 12/10," but the details or specific concerns are not provided. If there's anything specific you'd like to share, discuss, or inquire about regarding your stay from December 5th to December 10th, please provide more details or let me know how I can assist you. Whether it's addressing concerns, providing information, or offering guidance, I'm here to help!

8/10 Bueno

Valentyna

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good size of the room plus kitchen. I wish though there was a little more room for my stuff. I stayed on a second floor and my AC there had not only temperature regulation, but the intensity of the air flow, for which I am very thankful. The major drawback was the fact that the maid cleaned the floor with too much of bleach, I even felt slightly bad for the first evening.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Suzi el 6 dic. 2023
Thank you for sharing your feedback about your stay. I'm glad to hear that you appreciated the size of the room, the presence of a kitchen, and the adjustable AC. However, I'm sorry to hear about the strong bleach odor during the cleaning, which affected your comfort.

2/10 Terrible

Bria

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Upon arriving to the room was immediately greeted by roaches crawling all over the floor & counters reached out to the host about the situation they came & sprayed but that did not work as the roaches where even out more the building itself is just infested & needs to be fumigated. I did not enjoy my stay because of this situation it was very frustrating I WOULD NOT NEVER RECOMMEND FOR ANYONE TO STAY HERE !!
Se hospedó 3 noches en noviembre de 2023
Respuesta de Suzi el 6 dic. 2023
I'm truly sorry to hear about the unpleasant experience you had with roaches during your stay. Dealing with pest issues can be incredibly frustrating and certainly impacts the overall comfort of your accommodation.

6/10 Aceptable

Valentyna

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I like a size of the room. A quiet place. My room on a third floor has so much sun that conditioner probably has to be as fierce as it was and work non-stop as it does.
Se hospedó 7 noches en noviembre de 2023
Respuesta de Suzi el 12 nov. 2023
Thank you for sharing your positive feedback! It's great to hear that you appreciate the size of the room and value the quiet environment. A comfortable and quiet stay is essential for a positive guest experience.

10/10 Excelente

Sidney

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was small and cute everything you needed and beach a block away
Se hospedó 5 noches en noviembre de 2023
Respuesta de Suzi el 12 nov. 2023
It's wonderful to hear that you found the place small, cute, and well-equipped with everything you needed. Being just a block away from the beach must have added to the overall positive experience. Convenience and amenities play a significant role in making a stay enjoyable, and it's great that you had a positive experience.

4/10 Mediocre

Delvia

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
When arrived to the room i couldn't get in. Had to call the customer service number to get in keypad on the door wasn't working. When we finally get in the room it's not the room I booked online. My boyfriend goes to use the bathroom and there was an open unused maxi pad left in the bathroom with a litttle blood on the toilet seat. Now i call the customer service number again, they said we will upgrade your room. We move to the next room i guess it was the building Super whom meets me upstairs where the new rooms are. The first room we go to the air conditioner don't work, next room it do work this room has 2 double beds and looks like the initial room i booked on expedia. Room has a little order but it was clean. This trip was for my boyfriend birthday thought this was a nice spot close to the beach. Anyway second day we getting ready for the brach my boyfriend finds a baby roach. I send a text to the customer service gentleman whom been helping me all this time. He asks dor a picture of it. Final night we come in from a long day get ready for bed and water starts dripping on me and its not raining out. Thank God for the second bed to move to. Once again I hit up the customer service guy and he asked do we wanna change our room I replied no too much of a hassle at this point. I just asked to push our check out timesincewe had a late flight. Close to beach and starbucks are the corner the good things and the supermarkets and liquor store around the corner is very over priced
Respuesta de Suzi el 12 nov. 2023
Your feedback is incredibly important, and I recommend reaching out to the hotel management or the customer service representative you've been in contact with to discuss your experience further. This will allow them to address these issues directly and take steps to prevent similar occurrences in the future.I appreciate your understanding, and I hope that any future stays you have are more positive. If there's anything specific you would like assistance with or if you have further comments to share, please let me know.

2/10 Terrible

Anton

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Check in took over 2 hours whilst standing in the heat. Had to evacuate the building 3 times on our first night due to false fire alarms. The property also had: - Broken toilet seat - Dripping water from AC - Dirty water from the kitchen sink Would not stay again.
Se hospedó 4 noches en octubre de 2023
Respuesta de Suzi el 12 nov. 2023
I'm truly sorry to hear about the numerous issues and inconveniences you faced during your stay. Extended check-in times, false fire alarms, and various maintenance issues are certainly not the experience we aim to provide, and I apologize for the negative impact on your stay.

8/10 Bueno

Ling

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
You get what you paid
Se hospedó 5 noches en octubre de 2023
Respuesta de Suzi el 12 nov. 2023
It sounds like you may have had some challenges during your stay. If there's anything specific you'd like to share or discuss about your experience, please feel free to provide more details. Your feedback is important, and it can help the hotel address any areas of improvement. If you have any specific concerns or if there's something you'd like assistance with, please let me know. I'm here to help!

10/10 Excelente

Ivan

Se hospedó 6 noches en octubre de 2023
Respuesta de Suzi el 12 nov. 2023
Thank you for sharing your positive feedback!

6/10 Aceptable

Cliente verificado

Couples week in Miami Beach
You get what you pay for. Some things were a little run down and could have used an upgrade (Shower Head was not good, toilet cover/seat was loose, Cooking burners were very old/outdated). Other than that, served its purpose. A place to sleep, eat and shower. Definitely deserves the 2 stars. Local staff was very nice and accommodating.
Se hospedó 6 noches en octubre de 2023
Respuesta de Suzi el 12 nov. 2023
Thank you for sharing your honest feedback about your stay. It's good to hear that the local staff was nice and accommodating, but I'm sorry to learn about the issues you encountered, such as the run-down condition of some amenities like the shower head, toilet seat, and cooking burners.