Terraza o patio

Opiniones sobre Coconut Waikiki Hotel

3.5 out of 5
Coconut Waikiki Hotel
450 Lewers Street, Honolulu, HI

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 536 de 1003 opiniones" "
Evaluación: 8 - Bueno. 316 de 1003 opiniones" "
Evaluación: 6 - Aceptable. 88 de 1003 opiniones" "
Evaluación: 4 - Mediocre. 36 de 1003 opiniones" "
Evaluación: 2 - Terrible. 27 de 1003 opiniones" "

8,8/10

Limpieza

9,2/10

Personal y atención

8,2/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

Sandra Guevara de Estrada

Viajó con su familia
Tiene cucarachas
Se hospedó 3 noches en marzo de 2024
Respuesta de Joanne - Assistant Operations Manager el 28 mar. 2024
Aloha Sandra! Thank you for being our guest during your recent visit to Waikiki. I am also sorry to hear that you saw unwelcomed bugs in your room and thank you for letting us know. This is not acceptable for us and we will have a company check on the issue to ensure the next guest doesn't have the same experience. Please know that your feedback has been reviewed and we will take the necessary steps to fix the issues you've mentioned. Thank you for giving us a try and I hope you had a fantastic time on our island!

4/10 Mediocre

Sandra Guevara de Estrada

Viajó con su familia
Buen servicio
Se hospedó 1 noche en marzo de 2024
Respuesta de Joanne - Assistant Operations Manager el 28 mar. 2024
Aloha Sandra! Mahalo for staying with us and sharing your feedback. I'm so sorry to hear that your stay with us was less than exceptional. If time permits, we would appreciate you sharing the reasons for your dissatisfaction so we may work to improve the experience for our guests. Thank you for staying with us and I hope your time in Hawaii was fantastic!

10/10 Excelente

Edgardo Antonio Franco, San fernando

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El personal de el hotel fue muy amable durante mi estadía.
Se hospedó 6 noches en abril de 2023
Respuesta de Joanne - Assistant Operations Manager el 9 may. 2023
Aloha Edgardo Antonio Franco! Mahalo for your 5/5 review and for highlighting our team. They pride themselves on showcasing the aloha spirit Hawaii has to offer. We hope to welcome you back to the islands very soon!

10/10 Excelente

José Manuel Tasayco, San Francisco

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bueno limpio excelente servicio lo recomiendo
Se hospedó 5 noches en noviembre de 2021
Respuesta de Jeff - General Manager el 6 dic. 2021
Aloha Jose Manuel! Mahalo for staying with us and sharing your amazing rating! I am so delighted to hear that your vacation was excellent and we were able to be a part of it! Thank you so much for the recommendation. It means everything to us to know that our guests have a fantastic stay and they share that with the travel world. You are part of the Coconut Waikiki Hotel family now, and we cannot wait to welcome you back to your home in paradise!

8/10 Bueno

Leanne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en octubre de 2021
Respuesta de Jeff - General Manager el 1 nov. 2021
Aloha Leanne! Mahalo for staying with us and sharing your rating. If you have any feedback for us, please do let us know. We'd love to hear from you!

8/10 Bueno

Carlos

Se hospedó 4 noches en octubre de 2021
Respuesta de Jeff - General Manager el 24 ene. 2022
Mahalo for your rating, and Thank you for staying with us! I would greatly appreciate you sharing what would have made this visit a perfect 5! Looking forward to the change to welcome you back!

10/10 Excelente

CesarC., Los Angeles CA.

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy buena atencion en recepción, buenas y modernas instalaciones.
Se hospedó 5 noches en noviembre de 2020
Respuesta de Coconut Waikiki Hotel Front Desk el 1 dic. 2020
Aloha, Thank you for the wonderful review and we hope to see you soon again.

6/10 Aceptable

Cliente verificado

Se hospedó 4 noches en mayo de 2019

10/10 Excelente

Eleni

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Enjoyed my stay at the hotel.Would be visiting again real soon.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

hay fok

Viajó con su familia
Le gustó: Servicios
Very good customer service! All the staff are very friendly and helpful!
Se hospedó 5 noches en abril de 2024

8/10 Bueno

Akio

Le gustó: Limpieza, personal y atención
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Soon Fatt

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
price is fair, close to waikiki beach and shopping
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Bronwyn

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location with great views over the river. It is an older complex but was very clean. I would stay there again.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Garrett

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I was really happy with this hotel with its good value for the area.
Se hospedó 2 noches en abril de 2024

4/10 Mediocre

MARIA DANA, Passaic

Le gustó: Personal y atención
No le gustó: Limpieza
I liked the location but the cleanliness is sub par in my opinion. No paper towel to dry your hand in the lobby’s ladies room. Cleaning staff forgot to leave me a tub mat on my second day. Found hair on the shower walls and ceiling. Bedsheet is questionable if changed or not.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

John

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Front of house staff excellent, very friendly and helpful. Room was a good size with the bonus of a small balcony.
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Patrick

Viajó con su familia
Le gustó: Personal y atención
Not this time.
Se hospedó 1 noche en abril de 2024
Respuesta de Coconut Waikiki Hotel Management el 23 abr. 2024
Aloha Patrick! I'm so sorry to hear that your stay with us was less than exceptional. If time permits, we would appreciate you sharing the reasons for your dissatisfaction so we may work to improve the experience for our guests. Thank you for staying with us and I hope your time in Hawaii was fantastic!

10/10 Excelente

Angie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel
Se hospedó 1 noche en abril de 2024
Respuesta de Coconut Waikiki Hotel Management el 23 abr. 2024
Aloha Angie! Mahalo for being our guest and sharing such a fantastic rating! I trust you found many great adventures in paradise. We would love to welcome you back on your next vacation to Hawaii!

8/10 Bueno

deborah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Sweet small little gem that was very clean and within walking distance to shopping and each. Situated next to the canal was a nice bonus. My only complaint was the street noise at night. The hotel has the older louver windows which adds to the charm but isn’t soundproof. Overall though good value.
Se hospedó 2 noches en abril de 2024
Respuesta de Coconut Waikiki Hotel Management el 23 abr. 2024
Aloha Deborah! Mahalo for staying with us and for the wonderful rating and comments. I am so happy to know you enjoyed your stay with us, and hope that your vacation in Hawaii was amazing and memorable.

8/10 Bueno

DJ

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pretty noisy around the hotel, but then again it's Waikik. All in all, agood location. Plenty of dining and shopping options. Wasn't expecting the additional $34 fee at check-in though.
Se hospedó 1 noche en abril de 2024
Respuesta de Coconut Waikiki Hotel Management el 13 abr. 2024
Aloha DJ! Mahalo for staying with us and taking time to share your comments and wonderful 5 star rating. Our accommodations are great for those who like to get away from the hustle of being in the center of Waikiki, but still close enough to walk to all it has to offer. I apologies that you did not receive communication regarding the daily amenity fee. As you booked through a third party site, they are required to communicate with you regarding those additional fees. I hope that your time in Hawaii was full of wonderful memories and great adventures. Mahalo again for staying with us.

8/10 Bueno

MEGUMI

Le gustó: Personal y atención
部屋のお風呂や床の掃除は、もう少し丁寧に清掃して欲しい。 ドリンクのサービスはとても嬉しい。 ワイキキビーチやショッピングの為に泊まる方は向いていない。 日本語が出来るスタッフはいないと思うので参考までに。 スタッフの対応はとても良かった。
Se hospedó 5 noches en abril de 2024
Respuesta de Coconut Waikiki Hotel Management el 13 abr. 2024
Aloha Megumi! Thank you so much for staying with us and sharing your thoughts about our hotel. I am happy to know you enjoyed your stay with us, and hope that your vacation in Hawaii was amazing and memorable.

10/10 Excelente

TOSHIKI

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
ロイヤルハワイアンセンター、その他のショッピング街から近く、川沿いにあるのも良い。 自転車をレンタルすれば色々なところにも行きやすい。
Se hospedó 3 noches en abril de 2024
Respuesta de Coconut Waikiki Hotel Management el 13 abr. 2024
Aloha Toshiki! Mahalo for staying with us and taking time to share your comments and wonderful 5 star rating. Our location, though off the beach front, provides easy access to all Waikiki has to offer. I'm thrilled you had a fantastic vacation in paradise and we hope to welcome you back to Coconut Waikiki Hotel!

10/10 Excelente

Keith

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Every thing was great!!
Se hospedó 2 noches en abril de 2024
Respuesta de Joanne - Assistant Operations Manager el 4 abr. 2024
Aloha Keith! Mahalo for being part of our ohana during your recent stay in Waikiki! Your 5 star rating and kind words are very much appreciated. I trust your time on the island was full of amazing vacation memories. And, when you are ready to make more, we will be here ready to welcome you back!

10/10 Excelente

Rene

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

MARIA CECILIA, Bloomingdale

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Coconut Waikiki Hotel Management el 23 abr. 2024
Aloha Maria Cecilia! Mahalo for being our guest and sharing your wonderful 5 star rating! I'm thrilled you had a fantastic vacation in paradise and we hope to welcome you back to Coconut Waikiki Hotel!

10/10 Excelente

Michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place to stay, clean property. It's a bit of a walk to the super touristy areas. The hotel does not offer any food options, but there are several close hotels with great food and beverage services just a block away.
Se hospedó 1 noche en marzo de 2024
Respuesta de Joanne - Assistant Operations Manager el 30 mar. 2024
Aloha Michael! Mahalo for staying with us and taking time to share your comments and wonderful 5 star rating. Our location, though off the beach front, provides easy access to all Waikiki has to offer. And, as a small, boutique style hotel, our team and services are focused on providing our guests with exceptional experiences and value. When Hawaii calls again, we will be here ready to welcome you back to paradise!

10/10 Excelente

Deborah

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great staff. Good location. Clean & large rooms. Water station, coffee station. Loved having a mini kitchen. Would stay there again.
Se hospedó 2 noches en marzo de 2024
Respuesta de Joanne - Assistant Operations Manager el 30 mar. 2024
Aloha Deborah! Mahalo for staying with us and for the fantastic 5 star rating! I'm thrilled that you enjoyed your time here, and we a so happy we could be a part of your vacation adventure! When Hawaii calls again, we would love to welcome you back to our island home!

10/10 Excelente

Anthony, Manahawkin

Se hospedó 1 noche en marzo de 2024
Respuesta de Coconut Waikiki Hotel Management el 14 abr. 2024
Aloha Anthony! Mahalo for being our guest and sharing your wonderful 5 star rating. I'm thrilled you had a fantastic vacation in paradise and we hope to welcome you back to Coconut Waikiki Hotel!

10/10 Excelente

Ekaterina

Se hospedó 4 noches en marzo de 2024
Respuesta de Coconut Waikiki Hotel Management el 14 abr. 2024
Aloha Ekaterina! Mahalo for being our guest and sharing such a fantastic rating! I trust you found many great adventures in paradise. We would love to welcome you back on your next vacation to Hawaii!

8/10 Bueno

IKUMI

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Coconut Waikiki Hotel Management el 14 abr. 2024
Aloha Ikumi! Mahalo for staying with us and sharing your rating! I trust you made many amazing memories in paradise, and we hope we have the opportunity to welcome you back again!

8/10 Bueno

AKEMI

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Joanne - Assistant Operations Manager el 28 mar. 2024
Aloha Akemi! Mahalo for being part of our ohana during your recent stay in Waikiki! Your wonderful rating and kind words are very much appreciated. We hope to welcome you back again soon!

8/10 Bueno

YUMI

Se hospedó 4 noches en marzo de 2024
Respuesta de Coconut Waikiki Hotel Management el 5 abr. 2024
Aloha Yumi! Mahalo for being our guest and sharing such a fantastic rating! I trust you found many great adventures in paradise. We would love to welcome you back on your next vacation to Hawaii!

10/10 Excelente

Shari

LOVE the filtered water in a dispenser on the main floor. Like having a fridge, sink and table and microwave.
Se hospedó 1 noche en marzo de 2024
Respuesta de Joanne - Assistant Operations Manager el 16 mar. 2024
Aloha Shari! Thank you so much for the amazing rating and wonderful comments. I trust your time on the island was full of amazing vacation memories. And, when you are ready to make more, we will be here ready to welcome you back!

10/10 Excelente

Seirra

Se hospedó 2 noches en marzo de 2024
Respuesta de Joanne - Assistant Operations Manager el 30 mar. 2024
Aloha Seirra! Mahalo for staying with us and sharing your wonderful rating! I trust you made many amazing memories in paradise, and we hope we have the opportunity to welcome you back again!

10/10 Excelente

Sandra

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Joanne - Assistant Operations Manager el 16 mar. 2024
Aloha Sandra! Mahalo for staying with us and for sharing your wonderful rating! I trust you made many amazing memories in paradise, and we hope we have the opportunity to welcome you back again!

10/10 Excelente

Jiawei

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location, nice staff and complementary ticket to Bishop Museum
Se hospedó 1 noche en marzo de 2024
Respuesta de Joanne - Assistant Operations Manager el 16 mar. 2024
Aloha Jiawei! Thank you for being our guest during your recent visit to Waikiki. I'm so happy to hear that our location and especially our staff, helped make your time in paradise enjoyable!

10/10 Excelente

Jessica

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Can’t beat it for the price! We loved our stay here and the popcorn in the foyer. Would definitely stay again. The beds were comfy, and all linens clean but the rooms did show signs of wear and tear in places.
Se hospedó 2 noches en febrero de 2024
Respuesta de Joanne - Assistant Operations Manager el 16 mar. 2024
Aloha Jessica! Mahalo for staying with us and for the wonderful 5 star rating! I'm so thrilled you had a fantastic vacation, and we are honored to have been a part of it. When Hawaii calls again, we would be honored to welcome you back to your new home on the island!

8/10 Bueno

Louise

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very good value and clean hotel.
Se hospedó 2 noches en febrero de 2024
Respuesta de Joanne - Assistant Operations Manager el 16 mar. 2024
Aloha Louise! Mahalo for being part of our ohana during your recent stay in Waikiki! Your wonderful rating and kind words are very much appreciated. We look forward to welcoming you back again soon!

8/10 Bueno

SACHIKO

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
ワイキキの中心にしてはリーズナブル。明るい感じが気に入ってリピートしています。 プールはいちおうありますが、泳ぐという感じではありません。子供の水遊び程度の大きさです。
Se hospedó 2 noches en marzo de 2024
Respuesta de Joanne - Assistant Operations Manager el 16 mar. 2024
Aloha Sachiko! Thank you so much for staying with us and sharing your thoughts about our hotel. I am so happy to know you enjoyed your stay with us, and hope that your vacation in Hawaii was amazing and memorable.

8/10 Bueno

William, Landmark

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We were very pleased with this hotel! It is easy walking distance from Waikiki beach, and from other Waikiki shopping and dining options. The pool is very small, and often shaded. The staff sometimes had difficulty giving directions and suggestions about local eating, etc, but those are easily researched elsewhere. The rooms were clean and comfortable. One great feature of the Coconut Waikiki was free entry to the Bishop Museum, a spectacular resource about Hawaiian history. We had not heard about this museum on other sites or research about Honolulu, but it was a highlight of our 2-week stay in the islands. Don't miss it! We booked an Uber from a 4th-floor room, and didn't realize that Location had reported an address on the next street over. That was easily remedied, but something to watch out for. We will stay at the Coconut Waikiki again if we visit Honolulu.
Se hospedó 2 noches en febrero de 2024
Respuesta de Joanne - Assistant Operations Manager el 8 mar. 2024
Aloha William! Mahalo for staying with us and sharing such a wonderful rating and kind words. I am so pleased to hear that you enjoyed our accommodations. Our location allows easy access to all of Waikiki, yet is far enough removed to relax. When Hawaii calls again, we will be here ready to welcome you back to paradise!

8/10 Bueno

Peter

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
We stayed just for a night. It was ok. Furniture need’s a little polish.
Se hospedó 1 noche en febrero de 2024
Respuesta de Joanne - Assistant Operations Manager el 9 mar. 2024
Aloha Peter! Mahalo for staying with us and sharing your feedback. I hope that your time in Waikiki, although short, was full of wonderful memories!

10/10 Excelente

Wesley Adam

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was absolutely amazing and rooms were clean.
Se hospedó 4 noches en febrero de 2024
Respuesta de Joanne - Assistant Operations Manager el 8 mar. 2024
Aloha Wesley Adam! Thank you so much for staying with us and sharing your thought about our hotel. I am so happy to know you enjoyed your stay with us, and hope that your vacation in Hawaii was amazing and memorable.

10/10 Excelente

James

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is in a fantastic location with a great view of the mountains. Fantastic restaurants within walking distance. Extremely friendly and helpful staff. Valet parking was great and fast but $40 per night seems expensive.
Se hospedó 7 noches en febrero de 2024
Respuesta de Joanne - Assistant Operations Manager el 8 mar. 2024
Aloha James! Mahalo for staying with us and taking time to share your comments and wonderful 5 star rating. I am so pleased to know that our hotel and team were able to make your vacation in Hawaii memorable. Our location is convenient to all Waikiki has to offer and our amenities are designed to provide our guests easy, comfort and a quiet respite from their adventure. And, at the heart of the hotel, is our friendly and engaging staff who love to engage with our guests. I hope that you felt like part of the family here!

10/10 Excelente

Bryan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was cheap and clean, valet was quick!
Se hospedó 2 noches en febrero de 2024
Respuesta de Joanne - Assistant Operations Manager el 8 mar. 2024
Aloha Bryan! Mahalo for staying with us and being a part of the ohana at Coconut Waikiki Hotel. When Hawaii calls again, we will be ready to welcome you back to your home in paradise!

10/10 Excelente

Daniel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff, great location. Did miss the continental breakfast of the recent past.
Se hospedó 5 noches en febrero de 2024
Respuesta de Joanne - Assistant Operations Manager el 8 mar. 2024
Aloha Daniel! Thank you for being our guest during your recent visit to Waikiki. I'm so happy to hear that our location and especially our staff, helped make your time in paradise enjoyable!

8/10 Bueno

Saori

Se hospedó 1 noche en febrero de 2024
Respuesta de Joanne - Assistant Operations Manager el 28 mar. 2024
Aloha Saori! Mahalo to you and your family for staying with us. I hope you had a wonderful vacation and made many family memories. We would be honored to welcome you back to Coconut Waikiki Hotel on your next vacation to paradise.

6/10 Aceptable

RYO

Viajó con su pareja
Le gustó: Personal y atención, servicios
No le gustó: Limpieza
拙い英語でも親切な対応だった。
Se hospedó 4 noches en febrero de 2024
Respuesta de Joanne - Assistant Operations Manager el 8 mar. 2024
Aloha Ryo! Mahalo for staying with us during your vacation in paradise! I appreciate you showcasing our team's kindness. They take great care in ensuring our guests feel at home and well taken care of. When Hawaii calls again, we will be here ready to welcome you back to paradise!

10/10 Excelente

Yaeko

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
it's very convince place. the water server service is nice. from 3:00-5:30 you can get popcorn at lobby. I'm very satisfied Coconut Waikiki hotel.
Se hospedó 5 noches en febrero de 2024
Respuesta de Joanne - Assistant Operations Manager el 8 mar. 2024
Aloha Yaeko! Thank you for being our guest during your recent visit to Waikiki. Your 5 star rating and kind words are very much appreciated. I trust your time on the island was full of amazing vacation memories. And, when you are ready to make more, we will be here ready to welcome you back!

10/10 Excelente

Wilhelmien

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 7 noches en enero de 2024
Respuesta de Joanne - Assistant Operations Manager el 16 mar. 2024
Aloha Wilhelmien! Mahalo for being our guest and sharing such a fantastic rating! I trust you found many great adventures in paradise. We would love to welcome you back on your next vacation to Hawaii!

10/10 Excelente

PAMELA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Perfect stay
Se hospedó 1 noche en febrero de 2024
Respuesta de Joanne - Assistant Operations Manager el 8 mar. 2024
Aloha Pamela! Mahalo for staying with us during your vacation in paradise! I am so pleased to hear that you found your stay with us perfect. You are forever part of the ohana here, so when Hawaii calls again, we will be here ready to welcome you back to your home in paradise!