8/10 Bueno
Kristen W.
13 ago. 2024
Le gustó: Limpieza
Great Property; Poor Management Response
The house was great, if a little quirky for our family get-together. The location right on the water was lovely and the kitchen was well stocked with dishes and cookware.
The only issue we had with the house itself was that the bathroom and shower doors downstairs didn't fully close.
We had 2 contacts with property management. One because we ran out of toilet paper in a day. Response was prompt, but said they did not supply toilet paper beyond the first rolls (seemed odd and required a grocery trip). The second was because there was no propane tank for the grill. The gas grill was actually in the property title, so we had planned to use it every day. Initial response was quick, and once the issue was clarified, they said someone local would be in contact soon. The next day (a Sunday), we got a text that someone was at the house, but we were out at church. They gave no warning that someone would be coming by. No one came again until Monday; thankfully we were at the house this time because there was still no warning. Eventually we did get a propane tank for the grill, but we were unable to use it for 2 meals we had planned on it for.
Kristen W.
Se hospedó 4 noches en junio de 2024