Caja de seguridad en la habitación y escritorio
Ver disponibilidad

Opiniones sobre Americas Best Value Inn & Suites Ft. Collins E at I-25

2 out of 5
Americas Best Value Inn & Suites Ft. Collins E at I-25
4333 East Mulberry Street, Fort Collins, CO

Opiniones

7,0

Bueno

Evaluación: 10 - Excelente. 258 de 1000 opiniones" "
Evaluación: 8 - Bueno. 310 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 188 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 119 de 1000 opiniones" "
Evaluación: 2 - Terrible. 125 de 1000 opiniones" "

7,2/10

Limpieza

7,8/10

Personal y atención

7,0/10

Servicios

6,8/10

Estado de la propiedad e instalaciones

6,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Fernando

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Ma. Luisa

Se hospedó 2 noches en marzo de 2023

10/10 Excelente

Henrry

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Buen precio y limpio
Se hospedó 1 noche en mayo de 2022
Respuesta de The Front Desk el 19 jun. 2022
Thank you.

10/10 Excelente

Teresa

Se hospedó 1 noche en abril de 2022
Respuesta de The Front Desk el 1 may. 2022
Thank you for your review!

8/10 Bueno

Reyna

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Está bien
Se hospedó 2 noches en octubre de 2021
Respuesta de Adrianna el 19 oct. 2021
Thank you for your review, Reyna. We are so glad you enjoyed your stay with us, and we hope to see you again!

4/10 Mediocre

Justin

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Naomi

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Front desk gentleman was amazing. The room we walked into wasn't great so he put us in a room upstairs that was good ! Love that maverick gas station is almost touching this motel !
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Jerry

Average to below.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Abelardo

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
Great location. Staff needs training on customer service. When checking in there were 3 people behind the counter and no one said anything to me as they were busy talking to each other. Had to wait until they were done gossiping before someone actually spoke to me and asked if I was checking in. This is horrible!!! If they don't like working there they need to quit.
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Matt

Good Value
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Diana

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I should've checked on availability of an elevator versus stairs. There seemed to be several extended stay guests, some with dogs, which may have accounted for some of the noise. For the price, this was a clean property with friendly and helpful staff. It is nice that it is a pet friendly property.
Se hospedó 5 noches en abril de 2024

10/10 Excelente

Talia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Barbara, Salinas

Viajó por negocios
Le gustó: Personal y atención
While this is an outdated property, the room was very clean. Rates are reasonable. It's just off I-25 and the location is quiet. The room was spacious, and the bed was very comfortable.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Justin

Viajó por negocios
Le gustó: Personal y atención, servicios
Was great for the price. Right off the interstate and awesome staff.
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Kimberly, Denver

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Comfortable bed, good breakfast, and friendly staff.
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Joyce

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This hotel is RUNDOWN - cracked chipped tubs, - needs a major overhaul. The smell - was too strong - not sure what they use but it was nauseating. No elevator to 2nd floor and older may not like hauling things upstairs.
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relations el 4 abr. 2024
Dear Joyce, We appreciate your honest review and are disheartened to hear your stay did not meet your expectations. We will be taking your feedback regarding the odor and our amenities to discuss them internally so as to improve where we have fallen short. We hope you will consider joining us again soon so that we may impress you with our continual efforts to deliver an exceptional experience.

8/10 Bueno

jacob

Le gustó: Limpieza, personal y atención
Makes me nervous leaving anything in my car bunch of shady folks around here
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Jessica

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was by far the grossest place I’ve ever entertained. Don’t be fooled by the bright pictures and accommodations that appear to be bearable on the website. We checked in at 4:30 PM for a 3 night stay and checked out by 5:00 PM the same day. There was an unopened can of salmon in the windowsill of the room, Mardi Gras beads on the floor in the corner of the bathroom and who knows what else we would have found if we actually would have stayed. We were immediately blown away by the smell of cleaning chemicals that were so strong it made us question what in the world they were meant to cover up. There were also men wandering the parking lot and it did not make us feel safe at all. After spending about 20 minutes in the room we couldn’t take the smell anymore and just decided to checkout and attempt to recover any amount of money I paid. The front desk said we would have to get our refund from Expedia while Expedia claimed they had to get permission from the property manager to release the funds to me. Expedia tried calling the property for 72 hours with no luck (surprise surprise) and just gave up on my refund. This property should be removed from the site. They misrepresent themselves very badly. I didn’t expect a 5 star experience but you couldn’t pay me to spend one night in that dump.
Se hospedó 3 noches en marzo de 2024
Respuesta de Guest Relations el 31 mar. 2024
Dear Jessica,We appreciate you reaching out about your visit. What you have shared is below the standard we aim to provide our guests. We will work closely with our housekeeping team to ensure all cleaning protocols are being upheld. Guest feedback only helps us improve, which is what we intend to do. Thank you, and we wish you well on your future travels.

2/10 Terrible

Jessica

No le gustó: Limpieza, estado de la propiedad e instalaciones
Our first room was dirty. The carpet was badly stained and so was the chair. The next room they switched us to had dog food all over the floor and the hot tub in the room would not hold water. So our overall stay was not very good. We were trying to enjoy our 20th anniversary but it turned out to be not so enjoyable.
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relations el 29 mar. 2024
Dear Jessica,What you've described is far from the experience we want our guests to have. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. All of your comments will be discussed with our housekeeping team and we'll work to make improvements where necessary. Thank you, and we hope to see you again in the future.

8/10 Bueno

Doug

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
very hard to find entrance. You have to literally go through Maverick's parking lot
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Lewis

Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Anne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Newly remodeled and clean!!!
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

James

Le gustó: Estado de la propiedad e instalaciones
Stay was ok
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Cameron

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Mary, Denver

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The sraff is great and the rooms are very clean!!
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Melissa

Se hospedó 4 noches en marzo de 2024

8/10 Bueno

Jeff

Viajó por negocios
Le gustó: Personal y atención, servicios
Room was a bit outdated and a little bit worn. The bed was comfortable and the TV worked fine. Definitely would stay here again
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Brant

Viajó con su pareja
Le gustó: Personal y atención
I didnt like it that my fridge made an aweful loud humming or buzzing all night. And my heater blew cold air all night no matter how many times i reset it
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Sandra

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
Feels very sketchy. Things were bot fixed properly didn’t mention that there was a $100 deposit.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Clint

Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
I booked a deluxe queen with a balcony. Got there and they gave me a ground level room. Asked for a second level gave me the smallest room with no phone or chain lock on door. Third room didn’t have a chain lock on main door, phone was melted, window didn’t have a lock on it so you could hear everything outside and still didn’t get my balcony room.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Ribert

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and quiet! Mary at the front is amazing!! I will be telling everyone I know to stay at this hotel every time!!
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Hiroko, Lakewood

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Reasonably priced, dog friendly, pretty quiet...
Se hospedó 1 noche en febrero de 2024

4/10 Mediocre

Stephen

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Yasminka

Viajó con mascotas, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff is kind and understanding. Thank you for accommodating our requests and being flexible with changes last minute. True hospitality. Thank you so much. Only CON: was that we came there just for the hot tub jetted room. The water in the tub would not get hot. It was too late for maintenance they were gone for the day. The FD told me she has to ask management in what to do although we asked for a different room that could not be accommodated at this time which I wasn’t sure why as they had a VR room available. But we abliged and we waited to speak with management in the morning and the best they could do is give us a discount of $20 which was also very disappointing as I wish they would have allowed us to stay for another night at no charge since the entire reason we were there was for the hot tub and we did not get to use or enjoy at that first night but we still decided to agree to not only pay in full for the first night we were there but then only allow us very small discount for the following night which I did not agree that, that was a fair compensation for the situation but there is only so much one could do. Either way I guess it wasn’t the worst way a situation had been handled. Other than that as stated, everything else was wonderful per usuall.
Se hospedó 2 noches en enero de 2024

2/10 Terrible

Elisha

Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
The jacuzzi on our 14th anniversary weekend did not work in the room had to move rooms twice the TV didn't work in the other rooms it was very rude the staff to us
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relations el 15 feb. 2024
Dear Elisha,Our team always strives to provide our guests with the best experience possible, so we're sorry to hear about any disappointment in our amenities or the service you received. All of your comments will be discussed internally, as our team is always looking to make improvements. Please consider giving us another chance to impress you at some point in the future.

10/10 Excelente

Mary

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The size of the room is nice and big!!

2/10 Terrible

Chistina

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
This is the worst stay I have ever had at any motel. It should be removed from this platform.
Se hospedó 2 noches en febrero de 2024
Respuesta de Guest Relations el 9 feb. 2024
Dear Chistina,We appreciate every bit of feedback, as it helps us make our service all the better. In this regard, please contact us with any specific aspects you encountered while with us that were not up to par.

4/10 Mediocre

Dan

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No handicap help with luggage. No loading carts for luggage transport. No elevator. Hallway and room cold, around 60°. Sink broken. Half cleaning help children! Coffee maker disgusting, filthy!
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 30 ene. 2024
Dear Dan,We are sorry about your inconvenience. We will do our best to address the issues. Thank you for your stay.

10/10 Excelente

Lewis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024

2/10 Terrible

Alan

Se hospedó 7 noches en enero de 2024

8/10 Bueno

Pamela

No le gustó: Servicios
Se hospedó 6 noches en enero de 2024

10/10 Excelente

Lewis

Se hospedó 2 noches en enero de 2024

10/10 Excelente

Yasminka

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Trena

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

4/10 Mediocre

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Stay with caution
Not so great part of town. Outdated, room was freezing cold and took all night to warm up. They didn’t have a pet room but were nice enough to still accommodate us with our pets. Breakfast was lacking but still fed us. Don’t go to breakfast alone, as there might be some questionable people who yell profanities at you. Would have changed hotels if it wasn’t so late at night.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Guest Relations el 9 ene. 2024
Thank you so much for the feedback. We're sorry to hear that you didn't have a good time with us and we apologize for upkeep concerns or any disturbances during your stay. This is never the experience we want our guests to have, and we will be sure to discuss all of your comments internally. Please consider coming back to give us another chance soon.

2/10 Terrible

Justin

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Trash motel
We wanted a nice weekend for the two of us. Got a room with a jacuzzi tub. Got in and turned on the jacuzzi and globs of hair came out of the jets. The room was dirty. A bullet hole in the front window with clear tape over it. Staff was rude at check in. We will recommend everyone to stay away from that dump.
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 4 ene. 2024
Dear Justin, Thank you for leaving us a review. Your comments will be shared with our team for improvement. Please consider booking a stay with us in the future so we can show you a much better one.

10/10 Excelente

Nichole

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Shane

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Ralph W

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We were there around Christmas. We were taken care of but they appeared to be short-staffed and service could have been better
Se hospedó 3 noches en diciembre de 2023

6/10 Aceptable

Becci

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023