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Opiniones sobre Quality Inn Falconer - Jamestown

2.5 out of 5
Quality Inn Falconer - Jamestown
1980 E Main Street, Falconer, NY

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 327 de 1001 opiniones" "
Evaluación: 8 - Bueno. 378 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 182 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 65 de 1001 opiniones" "
Evaluación: 2 - Terrible. 49 de 1001 opiniones" "

8,0/10

Limpieza

8,4/10

Personal y atención

7,6/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Isidro

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything is perfect
Se hospedó 1 noche en julio de 2023
Respuesta de Sophia CSR el 14 jul. 2023
Hello,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lugar acogedor
Los desallunos son muy pobres, sin mucha alternativa
Se hospedó 2 noches en abril de 2018
Respuesta de Manager el 25 abr. 2018
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.

10/10 Excelente

ida, Humacao, Puerto Rico

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel agradable y limpio, muy limpio.
Me fue muy bien, muy limpio, el desayuno estupendo.

8/10 Bueno

steven

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Sarah

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios
Quiet night of sleeping. Room was clean and had towels and toiletries. Breakfast bar excellent. Easy to get luggage into room as each one had its own sliding door. Smoke detector in ceiling blinked all night. Lobby smelled like smoke and must. Room across the hall was missing a door handle. Overall not bad for the price of the stay
Se hospedó 1 noche en mayo de 2024
Respuesta de Sophia CSR el 7 may. 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excelente

Daniel C.

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hospitality at this hotel!
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR el 2 may. 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

4/10 Mediocre

patrick

No le gustó: Limpieza, estado de la propiedad e instalaciones
it seems like maybe understaffed? or just dont care, windows and toilets look uncleaned for some time.
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR el 22 abr. 2024
Dear Guest,We apologize for the cleanliness issues you encountered during your stay. Rest assured, we take your feedback seriously and will address any staffing or care concerns to ensure a better experience for our guests in the future. Thank you for bringing this to our attention.

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención
Clean, quiet room with a good mattress.
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR el 20 abr. 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Excelente

Edward

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice quiet and clean place
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR el 18 abr. 2024
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excelente

Suzanne

Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR el 2 may. 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 Bueno

Erin

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff. Clean room.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR el 1 abr. 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

2/10 Terrible

Jerrod

Viajó por negocios
No le gustó: Personal y atención
We are trying to check in and the credit card machine keeps saying everyone’s cards are declined when we tried 5 different cards. The rooms were all paid for and the only issue was a deposit. We have been staying there for 2 weeks! We obviously are repeating customers and have not stolen or caused damage over the last 19 days we have been there. Horrible customer service. Common sense should have just given my employees their room and dealt with me one on one.
Se hospedó 4 noches en marzo de 2024
Respuesta de Sophai CSR el 30 mar. 2024
Dear Guest,We are distressed to see you unhappy and never want our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

10/10 Excelente

Tim

Se hospedó 3 noches en febrero de 2024
Respuesta de Sophia CSR el 20 mar. 2024
Dear Guest,Guest satisfaction is our number one objective, we appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

6/10 Aceptable

Joseph

Se hospedó 2 noches en enero de 2024
Respuesta de Sophia CSR el 20 mar. 2024
Dear Guest,We appreciate the 3-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

10/10 Excelente

Scott

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Sophia CSR el 29 ene. 2024
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excelente

Billie Jo

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Sophia CSR el 22 ene. 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excelente

Natalie

Le gustó: Limpieza, personal y atención, servicios
Respuesta de Sophia CSR el 22 ene. 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2/10 Terrible

Carter

Se hospedó 1 noche en enero de 2024
Respuesta de Sophia CSR el 7 feb. 2024
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

10/10 Excelente

Nicholas

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was clean and right off of the highway. My stay was short but for the price it was well worth it. The bathroom was dated but clean. The breakfast was what you would expect from a hotel at this price. For the price it was well worth staying here.
Se hospedó 1 noche en enero de 2024
Respuesta de Sophia CSR el 16 ene. 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

2/10 Terrible

Paul

Viajó por negocios
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Brandy Briggs assistant General Manager is RACIST. Had embarrassed a black customer had hom ejected out of hotel for requesting a spoon to eat with Brandy got indignant telling the black man there is not enough to give him one, escorted out of hotel by police
Se hospedó 1 noche en enero de 2024
Respuesta de Sophia CSR el 12 ene. 2024
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

10/10 Excelente

evangelos

Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR el 29 ene. 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Excelente

James

Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR el 2 ene. 2024
Dear Guest,We are happy to see this 5-star rating. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 Bueno

Elizabeth

Viajó con su familia
Other than the water would not get hot, not even lukewarm. The stay was fine
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR el 29 dic. 2023
Dear Guest,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

2/10 Terrible

Tim

No le gustó: Limpieza, personal y atención
Mediocre accomodations followed by two attempts to
Well I was greeted by a kid with a tattoo on his face telling me that I have to pay for an early check in because check in was at 3 it was 2:15 the manager took over that time. The room was dirty in the corners and cig burns on the tub. When I was on my way home they hit my card for $150 then again for $200 not a single call first no explanation
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR el 26 dic. 2023
Dear Guest,It is saddening for us to read about your recent experience with us. The conditions and service that you describe are not typical, however, we have escalated this issue to our Management. They are still investigating this issue and will get back to you soon. If you have any queries regarding this issue, please call up the property for further assistance.

6/10 Aceptable

Erick

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was a little bit dated
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR el 15 dic. 2023
Dear Guest,We appreciate the 3-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

8/10 Bueno

evangelos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR el 14 dic. 2023
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 Bueno

Carl

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Looks run down and ineed of updates
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR el 11 dic. 2023
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Bueno

William

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
good enough!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sophia CSR el 28 nov. 2023
Dear guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excelente

ward

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient location for planned activities in the area
Se hospedó 2 noches en noviembre de 2023
Respuesta de Sophia CSR el 26 nov. 2023
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 Bueno

Nicholas

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great staff
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sophia CSR el 15 nov. 2023
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excelente

Noreen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel was close to the highway and the staff was most helpful.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sophia CSR el 6 nov. 2023
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excelente

Nicholas

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nothing special
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sophia CSR el 6 nov. 2023
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2/10 Terrible

Janet

Se hospedó 3 noches en octubre de 2023
Respuesta de Sophia Csr el 15 nov. 2023
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

8/10 Bueno

Bethany

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Safe and convenient
Reasonably clean. A bit worn and dated but comfortable beds. The sliding door to outside very convenient. Plenty of parking and a safe area next to a school.
Se hospedó 1 noche en octubre de 2023
Respuesta de Sophia CSR el 20 oct. 2023
Hello,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

10/10 Excelente

Branson

Se hospedó 1 noche en octubre de 2023
Respuesta de Sophia CSR el 2 nov. 2023
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 Bueno

Stephen

Le gustó: Limpieza
No le gustó: Personal y atención, servicios
No room service all week. Did not do minimum service such as removing trash or replacing towels.
Se hospedó 7 noches en septiembre de 2023
Respuesta de Sophia CSR el 9 oct. 2023
Hello,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

6/10 Aceptable

Quintin

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Limpieza
I will stay again under protest
When I got to my room and proceeding to setup my phone charger and BiPAP, I found that the outlets in my room (with the exception of the one above the couch) were “loose”, so the plugs wouldn’t stay in. Fortunately, my charging cords were long enough to reach the outlet above the couch. I also found a recycleable shopping bag full of trash underneath the bed. I called the front desk and they had me set the bag outside the door where they came and picked it up.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sophia CSR el 9 oct. 2023
Hello,Thank you for taking the time to share your feedback regarding your experience. We apologize for the inconvenience faced by you. We have spoken to the concerned person, and we wish to serve you better the next time. We will always ensure that we keep delighting you with our facilities and services.

10/10 Excelente

Steven

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
My usual hotel when in Jamestown
Great stay as usual, we always stay here when in Jamestown. Breakfast has waffles and they are so sweet about making it available slightly past the time and there is coffee all day. Won’t hesitate to come back!
Se hospedó 4 noches en septiembre de 2023
Respuesta de Sophia CSR el 7 oct. 2023
Hello,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 Bueno

Tina

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was fine.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sophia CSR el 5 oct. 2023
Hi Tina,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excelente

Philip

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All the furnishings are excellent and clean. This baffles me because I wasn’t expecting top quality like is offered in Falconer after staying in a pit in Southborough/Westborough route 9 two years ago and left after one night and I was celebrating my 65th high school reunion.
Se hospedó 1 noche en octubre de 2023
Respuesta de Sophia CSR el 4 oct. 2023
Hello,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 Bueno

Malinda

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sophia CSR el 3 oct. 2023
Hello,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

10/10 Excelente

Victor

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sophia CSR el 27 sept. 2023
Hello,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excelente

aaron

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sophia CSR el 18 sept. 2023
Hello,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excelente

Richard

Viajó con su pareja
Le gustó: Limpieza, personal y atención
I like the fact that the front desk was very pleasant the property was pretty clean and most of all the cost was very fair.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sophia CSR el 14 sept. 2023
Hello,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excelente

Rachel

Se hospedó 2 noches en septiembre de 2023
Respuesta de Sophia CSR el 3 oct. 2023
Hello,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excelente

Jolynn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Sophia CSR el 11 sept. 2023
Hello,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

4/10 Mediocre

Herbert

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
The key cards didn’t work properly.The refrigerator made a constant noise had to wear ear plugs.I told the desk ,when there was someone there…that there was a noise what sounded like next door but it was the refrigerator. ..they didn’t do anything nor follow up with me about it what a waste of time .It was extremely noisy .i probably will not stay there again. The room was decent ,but the air did not work properly had to keep turning it on .
Se hospedó 2 noches en agosto de 2023
Respuesta de Sophia CSR el 1 sept. 2023
Hello,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

10/10 Excelente

doug

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A good location close to Jamestown and the lake, not a expensive place compared to the others, easy in and out.
Se hospedó 9 noches en agosto de 2023
Respuesta de Sophia CSR el 1 sept. 2023
Hello,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excelente

Jared

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Right on the strip not too far from anything you'll need.
Se hospedó 3 noches en agosto de 2023
Respuesta de Sophia CSR el 28 ago. 2023
Hello,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 Bueno

James

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Falconer is in a beautiful part of NYS. This property is set back nicely at the end of a wooded driveway. We had a nice, large room. It's price was higher than we expected, but there was probably a summer festival in the area. We also, in our mid-70s might have liked an elevator to get tot he second floor or to have been given a first floor room. The weakest element of our stay was the personality of the staff we met. From the lack of a greeting at check-in to the lack of greeting or smiles from the breakfast people, It seemed that these folks had a job but did not necessarily like working with people.
Se hospedó 1 noche en agosto de 2023
Respuesta de Sophia CSR el 1 sept. 2023
Hello,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.