I booked this property after spending many hours searching specifically for an A-frame cabin and had a confirmation email and everything. We planned other parts of our trip (booked snowmobiling, tubing, etc.) and then a few weeks later I got an email from Second Home Second Chance telling me that the cabin was double booked and was offered another cabin in it's place. I was told that the cabin owner thought she had booked her cabin for the dates I had already booked but that she had made a mistake and didn't complete her booking. Despite the fact that I had a confirmation number, my reservation was being bumped. So we never got to stay in this cabin. This should have been the point that I canceled and pursued lodgings elsewhere, but I agreed to the other cabin since everything else had already been planned. When we got to the cabin, everything was fine. It was nice. We read the binder with all of the details and saw that we might need to stagger showers since there were 5 of us, my husband, and our 3 teens. We cooked dinner, washed a few dishes, and one person took a quick shower. When the the 2nd person went to shower, no water came out. None. No toilets would flush. Nothing. Also while all of this was happening the temperature upstairs climbed to 76 while downstairs was 54. We did have a fire going in the living room, but nothing in the binder alerted us to the effect that would have to the temperature downstairs. This should be added to the binder. Since the binder had contact information in case of an emergency (no water is an emergency) I texted the number. It took a while for a response and I was told that we just needed to give the cistern time to refill. Several hours went by with still no water. The person from Second Home Second Chance did not seem to think this was an emergency and kept saying it would refill overnight. It didn't. The next morning I called and she said she would send someone to check on it. We were gone most of the day to go snowmobiling. I never got a call back. Finally about 3:00 I texted for an update and was told there was a problem with the cistern filling (which I already knew) and that we would have to move to another cabin, but since it was nearing 5:00 there would be no guarantee that we could get in the driveway since it had not been cleared from the snowfall the night before. So basically... "good luck guys". I will never book anything through Second Home Second Chance again.